18TH ANNUAL CENTER FOR CHAMBER OF COMMERCE EXCELLENCE

February 22-24, 2017DoubleTree by Hilton | Dallas, Texas

chamberexcellence.ou.edu

CCCE 2017 Board of Regents

Beth Journeay, IOMChair, CCCE Board of Regents

President and CEOGreater Angleton Chamber of Commerce

ARKANSAS

Shelley ShortVice President, Programs and PartnershipArkansas State Chamber of Commerce

Cari White, CCE

Chief Operating OfficerJonesboro Regional Chamber of Commerce

LOUISIANA

Dawn Sharpe, CCE, IOMChief Executive Officer

East St. Tammany Chamber of Commerce

Ron Erickson, IOMPresident & Chief Executive Officer

Central Chamber of Commerce

OKLAHOMANicole Boyles, IOM

Director Strategic PartnershipsState Chamber Oklahoma

Karen Wages

Chief Executive OfficerPoteau Oklahoma Chamber of Commerce

TEXAS

Aaron Cox, IOMVice President, Chamber Relations

Texas Association of Business

Lisa AngelottiProgram Director, University of Oklahoma

Center for Chamber of Commerce Excellence

CCCE 2017 Instructors

Carol Artz-Bucek

Mita Bates

Beth Bowman

Nicole Boyles

Gary Bucek

Aaron Cox

Tony Davis

Ron Erickson

Tony Felker

John Gonzales

RaDonna Hessel

Kent Hutchison

Jamee Jolly

Beth Journeay

Dave Kilby

Robert Martinez

Sharon Mayer

Miles McCall, PhD

Bruno Rumbelow

Wendy Shreffler

Dawn Sharpe

Shelley Short

Cari White

Please visit chamberexcellence.ou.edu for instructor bios

The University of Oklahoma Outreach1700 Asp Avenue, Room 209 Norman, OK 73072

Phone: (405) 325-3136

langelotti@ou.edu

Generous Thanks to CCCE 2017 Conference Sponsors

TUESDAY, February 21 BEGINS ENDS LENGTH EVENT

5:00pm 7:00pm 2 hr CCCE Registration | Grand Terrace Foyer

7:00pm 10:00pm 3 hr Welcome and Conference Networking Pizza Party | Hospitality Suite Hosted by TCCE | Presidential Suite

18th Annual Center for Chamber of Commerce Excellence

YEAR 1 | Ebony YEAR 2 | Teak YEAR 3 | Acacia

10:00am 10:15am 15 min Beverage Break | Garden Terrace

10:15am 11:15am 1 hr Chamber Navigating Legislative Overview & the Legal Programs Mgt Issues Landscape Dawn Sharpe Tony Davis Robert Martinez John Gonzales Beth Bowman

11:15am 12:15pm 1 hr Developing Producing Budget & Your Business Quality Events Finance Plan RaDonna Hessel Sharon Mayer Dawn Sharpe Beth Journeay

12:15pm 1:00pm 45 min Lunch | Garden Terrace

1:00pm 2:00pm 1 hr Utilizing Young Chamber Workforce Professionals & Leadership Development Ambassadors Programs Tony Davis Instructor Panel Kent Hutchison

2:00pm 2:30pm 30 min Break (Snacks & Beverages) | Garden Terrace

2:30pm 3:30pm 1 hr Effective Communications Partnership & Board Planning Building Comm- Utilization Nicole Boyles unity Consensus Sharon Mayer Wendy Shreffler RaDonna Hessel Beth Journeay Bruno Rumbelow

3:30pm 4:30pm 1 hr Special Session Training Meetings | Cypress

7:00pm 10:00pm 3 hr Hospitality Suite hosted by AEDCE | Presidential Suite

WEDNESDAY, February 22 BEGINS ENDS LENGTH EVENT

7:00am 8:00 am 1 hr Registration

8:00am 8:30 am 30 min YEAR 1 Orientation (required) | Cypress

8:30am 10:00 am 1 hr 30 min Breakfast / General Session / Keynote: Dr. Miles McCall | Cypress

18th Annual Center for Chamber of Commerce Excellence

February 22-24, 2017 | DoubleTree by Hilton | Dallas, TX

Miles McCall, Ph.D.Wednesday Keynote Speaker

“Just a Minute”Why not put off what you should do today

when there is always tomorrow!

Dr. Miles McCall is an innovative professional consultant and speaker who works with businesses and organizations, challenging them to discover and further develop communication and leadership character. He serves as Executive Vice President of Communication for Commercial Bank of Texas and has served with numerous civic organizations. Prior to joining the bank, McCall worked for almost 30 years in higher education as a professor and Vice President at Stephen F. Austin State University and then as President at Lon Morris College. He was also a graduate faculty member at SFA. McCall earned his Ph.D. in curriculum-instruc-tion, training and development at Texas A&M University.

Visit chamberexcellence.ou.edu to read more.

BEGINS ENDS LENGTH EVENT

7:30am 8:30am 1 hr Breakfast | Garden Terrace

8:30am 10:30am 2 hr Keynote: Dave Kilby | Cypress

10:30am 10:45am 15 min Beverage Break | Garden Terrace

YEAR 1 | Ebony YEAR 2 | Teak YEAR 3 | Acacia

10:45am 11:45am 1 hr Membership HR Management Business Development & Volunteer Interruption Tony Felker Management II Planning Mita Bates Dawn Sharpe

11:45am 1:00pm 1 hr 15 min Lunch | Garden Terrace

1:00pm 2:00pm 1 hr Event Fund- Membership Understanding raising, Retention Learning Management Strategies Styles & Marketing Dawn Sharpe Kent Hutchinson Beth Journeay Shelley Short

2:00pm 3:00pm 1 hr Leadership vs Community Innovative Management Development Fundraising Kent Hutchinson Mita Bates Aaron Cox Beth Journeay

3:00pm 3:30pm 30 min Break (Snacks & Beverages) | Garden Terrace

3:30pm 4:30pm 1 hr Committee Issue Selection Developing Your Structure & & Legislative Chamber Value

Utilization Programs Jamee Jolly

(Optimizing the John Gonzales

Chamber Structure) Dawn Sharpe

Aaron Cox

6:00pm 8:00pm 2 hr Graduation Dinner / Keynote: Aaron Cox Garden Terrace

8:00pm 10:00pm 2 hr Hospitality Suite hosted by ACCE | Presidential Suite

THURSDAY, February 23

18th Annual Center for Chamber of Commerce Excellence

February 22-24, 2017 | DoubleTree by Hilton | Dallas, TX

Dave KilbyThursday Keynote Speaker

“Chamber Choices & Trends”For chambers to soar, they need to choose wisely. This session will outline keys to organizational success, address critical issues and trends facing

chambers and share key findings about what over 10,000 business people around the West have had to say about their chambers of commerce.

Dave Kilby is the Executive Vice President, Corporate Affairs, for the California Chamber. He serves as President & CEO of the Western Association of Chamber Executives (W.A.C.E.), the largest state or regional chamber executives profes-sional development association in the United States. Kilby joined the California Chamber in December 1988. During his first 11 years, he served as the Cham-ber’s lobbyist on land use, economic development and housing issues. He is a graduate of California State University, Fresno.

Visit chamberexcellence.ou.edu to read more.

BEGINS ENDS LENGTH EVENT

8:00am 9:00am 1 hr Breakfast | Garden Terrace

YEAR 1 | Ebony YEAR 2 | Teak YEAR 3 | Acacia

9:00am 10:00am 1 hr Government Dealing with Dealing with Relations 101 the Media Difficult Board Dawn Sharpe Aaron Cox Members John Gonzales Instructor Panel

10:00am 10:15am 15 min Break | Garden Terrace

10:15am 11:45am 1 hr 30 min Communications Retail, Comm- NEXT? for the Chamber ercial & Small Panel Discussion

Professional Business

RaDonna Hessel Development All CCCE Board

Carol Artz-Bucek Members

Gary Bucek

Conference End We Look Forward to Seeing You Next Year!

FRIDAY, February 24

18th Annual Center for Chamber of Commerce Excellence

SAVE the DATE19TH ANNUAL

CENTER FOR CHAMBER OF COMMERCE EXCELLENCE

February 28 – March 2, 2018

February 22-24, 2017 | DoubleTree by Hilton | Dallas, TX

18th Annual Center for Chamber of Commerce Excellence

February 22-24, 2017 | DoubleTree by Hilton | Dallas, TX