Retaining Talent Through Traineeships

Wednesday 11 March 2015

House Rules

• Please raise your hand if you have any technical issues

• You can ask questions throughout the webinar, please use the chat box feature

• We will be recording the webinar for future viewing

• Our slides will be available after this session

• Join the conversation on Twitter with #CCIHeartsHR

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Meet Kristy Harwood

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Manager

CCI Apprenticeship Solutions

Australian Apprenticeship Centre (AAC) Contracted by the Australian Government

CCI Apprenticeship Solutions

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• Free Service

• WA’s only state-wide AAC with 14 offices across

the state

• Four key functions: contact point, training

contract, government payments, support

• Ability to provide national support to customers

through the Australian Apprenticeship Alliance

• Extensive industry knowledge and networks

“We make it easier for you to do business…”

Traineeships to develop talent

What?

Accredited training and a Nationally Recognised Qualification, aligned to an individual’s occupation

Why?

Traineeships provide structured workplace learning opportunities for talent to grow

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Meet Ann Poole

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Ann Poole – Patient Services Manager Clinipath Pathology

“Good management is the art of making problems so interesting and their solutions so

constructive that everyone wants to get to work and deal with them.”

Paul Hawken, Growing a Business.

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The Clinipath Pathology Story

• Largest pathology service provider in WA with 800 staff

• 200 collection centres, 4 laboratories

• Half of workforce offsite as sole operators / SMEs

• Business expanded by one third overnight in a highly competitive industry

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What challenges did you face?

• In-house training prior to the introduction of the traineeship program was:

– Resource intensive

– Costly

– Variable results

• Required executive approval

• RTO Management

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How did you implement change?

•Align the new with the best of the existing

• Co-operation and support of management and team members

•Regular feedback and tweaking required

• Establishing a culture of continuous improvement and upskilling for future roles

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How did training support the change?

•A culture that embraces training at all levels

• Customise training program. Flexible and user friendly

•Offer training to all employees – both existing and new workers

• Encourage, inspire and recognise the potential of employees

• Form partnership with RTO which aligns with core values and provides customisation required in a unique working environment

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Critical success factors for ROI

• Management must embrace and actively model the organisations core values

• Align with core values and continue to demonstrate company values

• Regular communication and feedback to prevent loss of staff

• Ensure inclusion

• Early establishment of KPIs to measure success

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Retention of staff through traineeships

• Increased engagement and less attrition of workforce

• Identification and nurturing of talent for succession planning

• Strengthened employee/employer relationships

• More confident workforce

• Establish a career pathway for staff

• Training is flexible and customised and can allow cross-department transfers

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Quality training benefits to employers

• Increased staff retention

• Cost savings to the business

• Cost neutral training

• Contributed to practical skills, engagement and holistic understanding of the organisation

• Strengthened employee/employer relationships

• Clinipath - employer of choice

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Financial benefits to business

• Australian Government incentives

• Payroll tax exemption

• CCI Apprenticeship Solutions manage all contractual paperwork, initial commencements and administer incentives

• RTO management and assistance: – Works with payroll to ensure maximum benefits are

claimed

– Admin and statutory considerations

– Trainers embedded within the business

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What are the key steps businesses need to consider?

• Support from management

• Promotion of the program

• Choose an RTO closely aligned to your core values

• Inclusion throughout the organisation – traineeships are for everyone!

• Establishing KPIs to ensure adequate ROI monitoring

• Have your RTO working hard for you

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Email: notifications@cciwa.com

Phone us on: 1800 224 224

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