cause effect diagram of a sample problem
TRANSCRIPT
Political
Others
Class Room
The educational
quality of
Jahangirnagar
University
Accessories Research &
Development
Lack of Classrooms
Poor lighting system
Insufficient Spaces
Uncomfortable Desk & chair
Unfair political practice
Force to do politics
General students is harassed
Clash between rival party
Corruption
Vulnerable administration Teacher politics
Students accommodation
Small library & Book Collection
No uses of modern equipment
like projector, pc
Lack of human resources
Insufficient Lab facilities
Poor infrastructure
Insufficient number of teacher
Insufficient higher research
Obsolete education system
Teacher-student
cooperation
Slow process of publishing result
SOLUTION
To analyze all the possible cause of the problem, we constructed a cause-and-effect diagram, shown in previous slide. The main problem, quality of education in JU is the head of the diagram. We brainstormed all the possible causes and we found several major categories: classroom, political, accessories, research and development and others factors that are beyond managerial control. Several suspected causes identified for each major categories.
DECISION POINT
We, with our excellent analytical ability of the process, suspected that most of the poor educational quality were caused by problem with “Research and Development”.
Consequently, we had :
obsolete education system
Insufficient higher research
Insufficient number of teacher
Poor infrastructure
slow process of publishing result
unskilled administrative human recourses etc. examined.
We learn that obsolete education system, Insufficient higher research,Insufficient number of teacher for associated department are the main reasonof poor educational quality in Jahangirnagar University.