catalysing change through dialogic conversations with cultureqs

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Eric Lynn ● www.cultureQs.com ● @cultureQs Accelerating Value Creati Catalysing Change through Dialogic Conversations Spark The Change, London. 06 July 2016 What do you want Your Organisation to BE?

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Page 1: Catalysing Change through Dialogic Conversations with cultureQs

Eric Lynn ● www.cultureQs.com ● @cultureQs

Accelerating Value Creation

Catalysing Change throughDialogic Conversations

Spark The Change, London. 06 July 2016

What do you want Your Organisation to BE?

Page 2: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value CreationCatalysing Change through Dialogic Conversations

Three Key Learnings from 40 years of people-centred work …

Most organisations contain massive untapped potential … resources which they are frequently unaware of …

People WANT TO contribute.They are looking for opportunities to engage positively …

Difference is a Natural Resource …

Eric Lynn ● www.cultureQs.com ● @cultureQs

Page 3: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Three Key Learnings from 40 years of people-centred work …

Most organisations contain massive untapped potential … resources which they are frequently unaware of …

People WANT TO contribute.They are looking for opportunities to engage positively …

Difference is a Natural Resource …

Invite Your People to the Party

Leverage Difference to

Make a Difference

Release Potential

Meetingthe Challenge

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 4: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Bring People TogetherAnd

LET THEM TALK!

… Focused Meaningful Conversations… where people talk WITH each other …

… Not ABOUT each other

A simple essential principle to invite engagement …

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 5: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

How? … The Prerequisites …

• Leadership that's awake to these realities …… and WANTS TO …

• Genuine Invitation• Clear Purpose• Focus

Let People Shape Their Workplace

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 6: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Each person brings …… personal values … learned norms … individual experiences … beliefs: perspective of how the world works… individual identity

Aligning People: Working WITH Human Complexity

CREATE THE SPACE

PEOPLE NEED TO BE THEMSELVES

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 7: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Aligning People: Working with Human Complexity

Without QUESTIONS … there can be no progress

Questions that enable groups to

Shape Culture

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 8: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Culture isThe Soul of the

Organisation

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 9: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

“How can we accelerate the process of forming deep meaningful connections, to enable us to focus on our real work immediately?”

The Client Challenge that Sparked cultureQs

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 10: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value CreationShape Your Workplace CultureCatalysing Change through Dialogic Conversations

What do you want Your Organisation to

BE?

Eric Lynn ● www.cultureQs.com ● @cultureQs

Page 11: Catalysing Change through Dialogic Conversations with cultureQs

The continuously evolving dynamic interaction of mindsets and gutsets of actors in the system(s).

CultureAccelerating Value Creation

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 12: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Seven Core Layers of CultureInfluencers of our Interactions in an Organisational Context

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 13: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Human Interaction Dynamics

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 14: Catalysing Change through Dialogic Conversations with cultureQs

Appr

ecia

tive

Inqu

iry

Dial

ogue

(Boh

mia

n Di

alog

ue)

Stor

y-Te

lling

Deep Meaningful Conversations that Connect … Quickly

Foundations of cultureQs Accelerating Value Creation

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 15: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Questions for Organisational Learning

• How can we enable people to align quickly while focusing on their “business”?

• How can we enable people to start talking WITH each other … rather than ABOUT each other?

• How can we learn to LISTEN to others, enabling us to expand our world view?

• How can we learn to ASK QUESTIONS, rather than presenting answers (often to the wrong Questions)?

• How can we generate conversations that facilitate genuine discovery?

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 16: Catalysing Change through Dialogic Conversations with cultureQs

cultureQs ApplicationsAccelerating Value Creation

LeadershipDevelopment

Project TeamIntegration

MobilisingLarge Groups

ManagementTeam Integration

Start-Ups

PersonalDevelopment

ConflictResolution

TransformingYour Organisation

Post-MergerIntegration

International TeamIntegration

Shaping yourWorking Culture

DiversityInitiatives

Interactive Keynotesfor

Conferences & Events

InterculturalTraining

CollaborativeInnovation

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 17: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Which critical business challenges do you want your people to engage on … NOW?

Organisation Challenges for Reflection …

How much value could you add by exposing and tapping into your organisations hidden resources?

Which Conversations are you not having in your organisation?

Why not?

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 18: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Question… with a capital Q

Without QUESTIONS … there can be no progress

Eric Lynn ● www.cultureQs.com ● @cultureQs

Catalysing Change through Dialogic Conversations

Page 19: Catalysing Change through Dialogic Conversations with cultureQs

Accelerating Value Creation

Eric LynnBerlin, [email protected]: @cultureQs

Catalysing Change through Dialogic Conversations

Eric Lynn ● www.cultureQs.com ● @cultureQsSpark The Change, London. 06 July 2016