CASE STUDY:HOW INTEGRATING PAYMENTSHELPED BUILDIUM ACHIEVE NEARLY40% YEAR-OVER-YEAR REVENUE GROWTH

{ From landlords to leading software providers }After buying their first rental properties in Rhode Island, Michael Monteiro and Dimitris Georgakopoulos co-founded Buildium, a software company with the purpose of streamlining property management. The missing piece?A payment processing solution. That’s where Forte came in.

Fourteen years later, Buildium and Forte continue to be partners in processing.

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{ The challenge }Buildium’s core customer-base of property managers needed a solution capable of processing a high volume of transactions with high price points, such as rent payments.

“We were looking for a solution that would help us increase adoption, and it was important for us to find a solution for ACH that would be cost effective for our industry,” says Georgakopoulos.

WE WERE LOOKING FOR A SOLUTION THAT WOULD HELP US INCREASE ADOPTION, AND IT WAS IMPORTANT FOR US TO FIND A SOLUTION FOR ACH THAT WOULD BE COST

EFFECTIVE FOR OUR INDUSTRY.”

DIMITRIS GEORGAKOPOULOSBuildium Co-Founder

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{ Why forte }Forte had both the experience and expertise to offer an ACH solution — among other payment processing solutions — customized to Buildium’s specific needs. With Forte’s dedicated implementation team and easy-to-use API keys, partnering with Forte became a no-brainer for Buildium’s executive team.

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{ How forte helped }Forte provided Buildium with a tailored ACH solution that effectively addressed the challenges they had been facing since 2004. The partnership allows Buildium to avoid high percentage fees and offer their customers an effective, streamlined payment processing experience.

• Integration: Within hours of receiving the product, the ACH solution was up and running.

• Product offerings: Along with ACH, Buildium has been able to take advantage of Forte’s credit card processing solution.

• Communication: Buildium has benefited from having one primary point of contact with Forte, providing a dedicated resource for timely responses.

{ The results }Buildium has grown from a budding software option to the leading comprehensive software solution for property managers. Between 2016 and 2017, the company has experienced an almost 35% year-over-year growth in transactions and a 39% year-over-year growth in dollars processed.

Hand-in-hand with Forte, Buildium has been able to scale their business with individualized

service, easy-to-use solutions for their end-user, and little processing downtime.

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{ Conclusion }The relationship between Buildium and Forte has withstood over fourteen years of industry changes. Reflecting on this, Georgakopoulos said, “With some of our other partnerships, there’s a lot of turnover on the partner side. Often we are the ones who end up having to educate the partners on how the relationship works. That hasn’t happened with Forte. Having the same person on our account from nearly the beginning of the relationship has made a huge impact.”

Buildium has scaled their business quickly and increased revenue substantially. With Forte’s dedication to providing a superior customer service experience and unparalleled understanding of ACH, the relationship between Buildium and Forte is poised to excel in the next fourteen years — and beyond.

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HAVING THE SAME PERSON ON OUR ACCOUNT FROM NEARLY THE BEGINNING OF THE RELATIONSHIP HAS MADE A HUGE IMPACT.”

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Your partner in payments.

CONTACT US TO LEARN HOW WE STREAMLINE PAYMENT PROCESSING FOR ISVS AND OTHER ORGANIZATIONS.

Through our unified platform, modern APIs, and best-in-class support, we’re the payments engine under the hood of thousands of ISVs and merchants. Let’s see how we can help you simplify processing.

Learn more about how you can strengthen your payments securitywith Forte as your payment solutions partner atwww.forte.net/customer-storiesor by calling 866-290-5400.

{ Summary }

For more than 14 years, Forte Payment Systems and Buildium have partnered to enable the leading property management company to accept ACH and credit card payments.

Highlights • Buildium needed a comprehensive

ACH and card solution • Forte offered easy integration,

superior customer service, and scalable solutions

• Between 2016 and 2017, Buildium saw 35% YoY growth in transactions processed and 39% YoY growth in dollars processed

Products • ACH processing • Card processing • REST API