case study e-commerce: monnari

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Case Study eCommerce: Monnari Trade S.A. www.i-systems.net

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Page 1: Case study e-commerce: Monnari

Case Study eCommerce:Monnari Trade S.A.

www.i-systems.net

Page 2: Case study e-commerce: Monnari

Monnari is one of the most well-known Polish clothing brands. Currently its chain of stationary stores has 131 showrooms located throughout the country. The company is listed on the Stock Exchange in Warsaw.

Case Study eCommerce Monnari Trade S.A

Page 3: Case study e-commerce: Monnari

Monnari’s eCommerce system has been designed to develop its offer towards OmniChannel Retailing.

Case Study eCommerce Monnari Trade S.A

Page 4: Case study e-commerce: Monnari

eCommerce challenges

At first, the store functioned on PrestaShop engine. With the intense development, online store needed new software, ready for constant changes.

eCommerce challenges

Page 5: Case study e-commerce: Monnari

eCommerce challenges

Combining Allegro Brand Zone integration with brand-new eCommerce software

Preparing server infrastructure ready to handle large traffic on the website

Preparing and implementing a new eCommerce cooperation strategy with the ERP system

eCommerce challenges

Page 6: Case study e-commerce: Monnari

Applied solutions

Monnari’s website generates large traffic in a very short period. Such situation meant preparing and optimizing cloud hosting infrastructure.

Monnari currently uses 11 safe and ready to expand virtual servers in cloud, which were placed in modern infrastructure.

Applied solutions

Page 7: Case study e-commerce: Monnari

Applied solutions

Sales has been integrated with Allegro Brand Zone and ERP system. It allows better management of all orders. This service is carried out from the level of a specially prepared management panel.

Applied solutions

Page 8: Case study e-commerce: Monnari

Applied solutions

UX research has shown that the customers expect a new layout, which refers to the previous one. It has been created based on responsive web design solution. This solution facilitates shopping thorough mobile devices.

Applied solutions

Page 9: Case study e-commerce: Monnari

Building competitive advantage through technology

Part of the integration of the Comarch ERP XL system with the Monnari eCommerce included applying the principle of supremacy of the ERP system.

ERP

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Building competitive advantage

Page 10: Case study e-commerce: Monnari

This solution enables:

Downloading and processing product information and product categories in the eCommerce system. As a result of this process, multi-variant products assigned to the appropriate categories available in the online store were developed.

Building competitive advantage through technology

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Building competitive advantage

Page 11: Case study e-commerce: Monnari

Building competitive advantage through technology

Cyclic synchronization of stocks and basic selling prices as well as systematic transfer of information to the database of the online store.

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Building competitive advantage

Page 12: Case study e-commerce: Monnari

Building competitive advantage through technology

Fully automatic generation of documents using the API XL library. The documents can be generated depending on the adopted variants, e.g. taking into account shipping methods.

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Building competitive advantage

Page 13: Case study e-commerce: Monnari

Building competitive advantage through technology

Generating shipment documents depending on chosen shipment method. Data are being automatically transferred to the corresponding package. With this documents, execution of order is reported in ERP system.

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Building competitive advantage

Page 14: Case study e-commerce: Monnari

i-systems software transfers corporate addresses stored in ERP to the reception points. This makes it possible to receive an order in any showroom in the country.

Connecting the online and offline worlds

Connecting the online and offline worlds

Page 15: Case study e-commerce: Monnari

The results of the implementation of the eCommerce system

Greater opportunities in the creation and use of promotional activities

Full compatibility of every update of the system

The workflow related to sales and customer service was streamlined

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The results of the implementation

Page 16: Case study e-commerce: Monnari

www.i-systems.net

Page 17: Case study e-commerce: Monnari

Design and implementation: contellio.com

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