Case Study

Dell DigitalDell Digital will be able to consistently match � uctuating business demands

DELL DIGITAL | P. 2

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When the Dell Digital team was conducting strategic planning for the future of their SAP-based enterprise resource planning (ERP) system, they decided to embrace on-demand capacity management and extend it to the cloud.

Due to Virtustream’s proven SAP excellence and mission-critical application migration expertise, Dell partnered with Virtustream Enterprise Cloud to manage their ERP Landscape and support their multi-cloud strategy.

The Challenge

Dell Technologies operates one of the largest

businesses on the planet. Dell’s ERP system helps

make it all possible, supporting over 60,000 users,

including both in-house and partners. This ERP system

spans numerous core applications and 13 business

tools, including SAP Business Warehouse (BW) which

hosts their customers’ mission-critical data (orders,

shipments, invoices).

The particular ERP system that Dell Digital leverages is

a mission critical system with unique requirements and

certi� cations. Because of the scale and complexity, the

ERP system mandated a solution which was not only

secure, but could also transform their business with

newfound speed, agility, and operational excellence.

When determining between on-premises and cloud,

the potential of having a multi-cloud strategy was

also a major factor for the IT leadership team at Dell

Technologies.

The Solution

After deciding to move their existing ERP system to a

cloud environment, Dell partnered with Virtustream to

migrate to the Virtustream Enterprise Cloud making

it Dell’s premiere application management platform

due to on-demand capacity management, proven SAP

excellence, and expertise in migrating and managing

mission-critical applications.

By supporting Dell’s internal, multi-cloud strategy,

Virtustream was able to meet the organization’s rigorous

demands for � exibility, scalability, performance and

resource utilization. Virtustream’s proven expertise in

cloud security, performance, compliance and cost made

it a natural � t for Dell’s multi-cloud needs.

“Like our customers, we are driving a transformative and

modern multi-cloud strategy to support our dynamic

business needs. This transformation began when we

were tasked with delivering the largest tech merger in

history, which required integrating and enhancing the

performance of all systems and applications,” said Scott

Pittman, senior vice president, Dell Digital’s O� ce of the

CIO. “Virtustream provides the � exibility and scalability

needed to quickly extend our cloud, as well as the deep

SAP experience and knowledge we need to make timely

decisions with our critical ERP systems. This is another

great example of a project that will not only enhance our

own business operations, but also creates a set of best

practices that we can share with our customers.”

The Results

The Dell Digital team is migrating more than one

hundred servers to support its mission-critical SAP

Business Warehouse across multiple on-premises,

cloud, public and private environments to Virtustream

Enterprise Cloud. As a result, Dell Digital mitigated

its capacity challenges and now has the � exibility to

easily scale resources and storage and update mission-

critical data sets in real-time to meet � uctuating critical

business demands throughout the year.

After migration completes, Dell Technologies will

be able to consistently match � uctuating business

demands throughout the year. By relying on

DELL DIGITAL | P. 3

About Virtustream

Virtustream, a Dell Technologies business, is the enterprise-class cloud company that is trusted by organizations worldwide to migrate and run their mission-critical applications in the cloud. For enterprises, service providers and government agencies, Virtustream’s xStreamCare Services expertise combined with the Virtustream xStream® Management Platform and Infrastructure-as-a-Service (IaaS) meets the security, compliance, performance, e� ciency and consumption-based billing requirements of complex production applications in the cloud – whether private, public or hybrid.

©2019 VIRTUSTREAM, INC. ALL RIGHTS RESERVED. WWW.VIRTUSTREAM.COM

Virtustream’s specialized technology and deep bench of

experts in cloud infrastructure and security, Dell IT will

also free up internal teams to focus on more strategic

aspects of their business rather than focus on day-to-

day operations.

Additionally, moving to Virtustream Enterprise Cloud

has already facilitated greater productivity for Dell.

Tasks take less time, which improves Dell’s customer

experience, decreases latency and increases overall

productivity.

“Dell has an extremely complex ERP system that is

critical to its business, and tapping Virtustream for this

project is a testament to our expertise in handling these

types of migrations,” said Deepak Patil, senior vice

president of Cloud Platform & Services, Virtustream.

“Supporting and enabling the world’s biggest enterprises to realize the true bene� ts of the cloud is what Virtustream does best. Our customers, and now Dell, have rich and complicated business systems and need cloud partners that are able to recognize the manifold requirements of such a structure, and can embrace that complexity and thrive in it.” Deepak Patil, SVP, Cloud Platform & Services

Contact

For more information about Virtustream Healthcare

Cloud, please contact us at info@virtustream.com or

visit us at www.virtustream.com.