ASSIST

ANCECOMMUNITY

RESOURCES

EMPOW

ERM

ENT

SYSTEMS of CARE

Community Case Management

Case ManagementCase management is a collaborative service that provides:

Assessment Planning Facilitation Advocacy

for options and services to meet an individual’s holistic needs through communication and available resources to promote quality cost-

effective outcomes.

As of February 28, 2013 transitional case management staff have coordinated services with 27

community agencies. A total of 347 referrals have been made to these

agencies.

Referrals to Community Agencies

01/01/11 – 02/28/13

Behavior Management84

BH Workshop6 Catholic Social

Services6

Lutheran Social Services16

CCADP/Detox/Treat-

ment20

Community Health

23Church Response3

Dept. of Labor12

Dept. of Social Services24

Job Corps1

Community Action

1

Food Bank28

Goodwill4

Lions Club2

Southern Hills Alcohol/Drug

(SHAD)1

Mission27

Salvation Army16

Penn. Co. Housing6

Vocational Rehab11

Social Security13

Sioux San15

Volunteers of America

3

Western Re-sources for

Disabled2

WAVI4

Regional West6

Hope Center3

Rebound10

As of February 28, 2013 Health & Human Services Transitional Case Management staff, as well as varied community agencies, have

coordinated and provided a total of 368 services for Crisis Care Clients.

Medical8

Medicaid/Medicare4

Medications/Med Mgt.43

Counseling53

Legal1

Case Mgmt24

Education1Payee

12Drivers License/ID

4Employment

13

Phone Service3

Rent/Deposit3Food (voucher, pantry, SNAP)

48

Emergency Housing32Glasses

2

Other18

Household 3

Housing37

Social Security8

Transportation38

Clothing13

Coordinated/Provided Services for CCC Clients01/01/11 - 02/28/13

Physical client contacts refer to actual face-to-face contact with a CCC client.

Agency transport refers to transports given to a CCC client by Transitional Case Management with a company vehicle for the purposes of getting to appointments, obtaining food, shelter, clothing, etc.

Phone calls/emails made by Transitional Case Management to both the CCC client and community agencies on the clients behalf.

Physical Client Contacts

708

Phone Calls/Email

992

Agency Transports

334

Caseworker Activity01/01/2011 – 02/28/2013

Crisis Care Center/Community Case Management Accomplishments

1,009 Identified Diversions from County Involuntary Mental Health Commitments

1,641 Total Self or Community Referrals to the Crisis Care Center

400 Total Individuals Referred to Transitional Case Management Services

2,034 Total Contacts and Community Support Services for Transitional Case Management

27 Total Community Collaborative Partnerships Developed

347 Total Referrals to Community Collaborative Partners

368 Total Coordinated Services Provided through Community Collaborative Partners

As a result of this INTIAL Community Collaborative process of community networking, the conservative cost savings to the County is:

$1,009,000.00This is REALLY good, but it could be REALLY GREAT!

2012 CCC Total Diversion Savings:

$636,000

Emergency Department

Crisis Care

Center

Area Law Enforcement

634

Family196

243 Transitional

Case Management

In 2012 CCC had 1,018 referrals of those, 636 were mental health

diversions and of those diversions, 263 came from the ED.

263 in 2012

RC Regional Behavioral

Health 3rd Floor

Ambulance256

Nursing Home

17

Crisis Care

6

Other499

Friend37

1,308In 2012

1,973

**Unknown due to not resulting in a petition

**Unknown 263

Self65

TODAYS PROCESS

1,710 of this total only represents individuals going

through the Pennington County Process. 402 were

dismissed/dropped at the Main Hospital

The Board of Commission’s original CCC Reserve’s goal is pivotal to the next step in realigning todays

process into tomorrow’s successes.

TOMORROWS PLAN:A New Point of Entry

Law Enforcement

Family

Other

Friend

Self

Crisis Care Center

Transitional Case

Management

RCRH ED/Behavioral

Health

New CCC Location New Sustainability Plan Mobile Unit Discussion Develop Diversion Team Marketing Plan

Diversions to the Crisis Care Center and Transitional Case Management represents a cost savings to Pennington County, our Community, and Rapid City Regional Hospital WHILE changing lives and establishing long term effective solutions.

RCRH Behavioral Health focusing on the severely mentally ill requiring a higher level of care and longer in-patient services.

• Agencies Working Together • Motivational Interviewing • Effective Case Managers

Creates

• Changed Lives• Empowered Clients• Moving to the