Feel the Pride!

Duane is responsible for overseeing a comprehensive membership

program as well as managing a network of alumni chapters. He

coordinates all Web and internal communications and serves as the

staff liaison for the colleges and schools at FIU. Duane brings over 8

years of experience to the alumni relations profession having worked

for the University of Nebraska Alumni Association and University of

Florida Alumni Association. He joined the FIU Alumni Association

staff in December 2003.

Duane WilesAssistant Executive DirectorMembership, Chapters, Communications

Sean Kramer is Director of Alumni Relations at Florida International

University in Miami, Florida. Sean is an alumnus of FIU with a BA in

Political Science and Environmental Studies. He has been a member

of the Alumni Relations team at FIU since 2002. He currently advises

the Student Alumni Association and oversees YUPA! (Young Urban

Professional Alumni). Under Sean's guidance, the Student Alumni

Association received a CASE Gold Medal Award in 2005 for their

creation of Trail of the Torch a newly created tradition.

Sean KramerDirector of Alumni RelationsStudent & Young Alumni

Staying in Touch with Non-Traditional Alumni

Welcome

CASE District III – 2007 Conference

February 4-7, 2007

Nashville, TN

Today’s Speakers

Duane Wiles

Assistant Executive Director, Alumni Association

Florida International University

Sean Kramer

Director, Alumni Association

Florida International University

• Ice Breaker: What makes your institution unique?

• Challenges we face at an urban public university

• Ways to overcome challenges / What works!

• What hasn’t worked!

• Group Discussion – identifying ways to connect

with alumni

• Group Discussion Wrap-Up

• Questions & Answers

Agenda

• Located in Miami, Florida

• FIU is Miami-Dade County’s first public, four-year university

• FIU opened for classes in 1972 with 5,667 students

• FIU today has close to 38,000 students, making it the

largest university in South Florida.

• Membership Based Organization with 11,147 members

Quick Facts

• 129,473 mailing addresses of constituents in database

• 121,168 total alumni in database

• 103,411 alumni mailing addresses

• 30,539 living friends

• 76,053 alumni with telephone numbers

• 46,241 alumni with email addresses

• 73,908 alumni live in Miami-Dade, Broward, Palm

Beach and Monroe counties by which 52,431 are

female and 36,160 are male

• 15,465 alumni out of state

• 2,768 international alumni

Demographics

• Commuter School

• Young University (35 yrs.)

• University Location (Urban)

• Lack of affinity (Sports, Traditions, Campus Life)

• Student Experience/Customer Service

Challenges

Creating meaningful partnerships on campus

• Panther Parents Association (Orientation) • Chapters

• Caribbean Student Association • Colleges

• Reunion Programs (Peer Advisors, Greek) • University Bookstore

• Parking Services

Establishing new traditions and programs

• Trail of the Torch, Ghost Tours, Dinner with 12 Strangers, Book Awards,

Grad Send-Off

• Travel Cruises, Networking Events, Football Tailgate Parties, Alumni Days,

Alumni Career Fair

Pick something and stay with it…Be consistent!

• Communications (E-Newsletter, Magazine, Web site)

• Membership Program (Renewals, Fulfillments, Solicitations,

Surveying, Print Collateral)

Overcoming Challenges / What works!

• Alumni Participation at Homecoming

• Being a “one size fits all” organization

• Membership Retention

• Focusing on athletics

What hasn’t worked?

If you have additional questions, please email to

alumni@fiu.edu or call 800-FIU-ALUM.

Thank you for attending!