carla rodrigues cveuropassgb net

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Page 1/4 - Curriculum vitae of Rodrigues, Carla

For more information on Europass go to http://europass.cedefop.europa.eu European Communities, 2003 20060628

EuropassCurriculum Vitae

Personal informationFirst name(s) / Surname(s) Carla Alexandra S. Rodrigues

Address(es) Odivelas - PortugalViana do Castelo - PortugalPortimo - Portugal

E-mail [email protected]

Nationality Portuguese

Date of birth April 12th, 1975

Gender Female

Desired employment /Occupational field TOURISM, ADMINISTRATION, OTHER FIELDS

Work experience

Dates July 2011 - January 2012

Occupation or position held Receptionist / Front Desk

Main activities and responsibilities - Attending guests needs on arrival and departure- Ensuring accurate amendment of guest information, check in and check out.- Giving accurate information about the hotel and booking

- Dealing with payments and other procedures- Providing touristic information to guests- Managing booking online- Communicating with housekeeping and Technical Services- Responsible for breakfast and service

Name and address of employer Albergaria Margarida da Praa Viana do Castelo - Portugal

Type of business or sector Hotel

Dates February 2011 - May 2011

Occupation or position held Enumerator

Main activities and responsibilities - Distributing inquiries

- Providing assistance filling the inquiries CENSOS 2011 paper and online- Geocoding a specific area- Organizing inquiries and introducing data

Name and address of employer National Statistics Institution

Type of business or sector Statistics

Dates 2000 - 2003

Occupation or position held Receptionist / Front Desk


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Main activities and responsibilities - Attending guests needs on arrival and departure- Ensuring accurate amendment of guest information, check in and check out.- Giving accurate information about the hotel and booking- Dealing with payments and other procedures- Providing touristic information to guests- Managing booking online- Communicating with housekeeping and Technical Services

Name and address of employer Hotel Viana Sol Viana do Castelo - Portugal

Type of business or sector Hotel

Dates 2000 - 2008

Occupation or position held Coffee Waitress / Shop Assistant (part-time)

Main activities and responsibilities - Attending customers- Providing services according tocustomersneeds

Name and address of employer Pastelaria Paris / FL Fashion Acessories Viana do Castelo

Type of business or sector Food Service / Fashion

Dates 1999

Occupation or position held Postal Management

Main activities and responsibilities - Attending customers- Providing postal services

Name and address of employer C.T.T. Post Offices Damaia and Buraca

Type of business or sector Postal Services

Education and training

Dates 2004 - 2008

Title of qualification awarded University Degree in TOURISM

Principal subjects/occupational skillscovered

- Tourism Planning and Projects- Touristic Information and Promotion- Travel Agencies- Events Organization- Hotel Management

Name and type of organisationproviding education and training

College of Technology and Management Polytechnic Institute of Viana do Castelo

Level in national or internationalclassification

13 values

Dates 1994 - 1998

Title of qualification awarded University Degree in INTERNATIONAL RELATIONS


- Analyzes of International Conflicts and Crisis- International Organizations- Public International and European Union Law- Negotiation and Diplomacy- Seminar: International Economic Problems


AutnomaUniversity of Lisbon

Level in national or internationalclassification

13 values

Dates 2004

Title of qualification awarded Small and Micro Enterprises Management Course


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- Enterprises Accounting and Law- Information Technologies in Organizations- Security and Hygiene in Labor - E-Business


Ancorensis Cooperativa de Ensino, CRL Viana do Castelo

Dates 2000Title of qualification awarded Data Information Management Course


- PL/SQL Oracle- MS Access- Developer - Visualbasic


Instituto de Formao de Quadros - Lisbon

Dates 1999

Title of qualification awarded Windows 95 Computer Skills Course


- Windows 95 - MS Office (Word, Excel, Powerpoint, Access, Outlook)


CIOD Centro Informtico de Odivelas - Lisbon

Dates 1998

Title of qualification awarded Consular and Diplomatic Law Course



Dates 1998Title of qualification awarded French for International Relations Course



Personal skills andcompetences

Mother tongue(s) Portuguese

Other language(s)Self-assessment Understanding Speaking WritingEuropean level (*) Listening Reading Spoken interaction Spoken production

English C2 Proficient User C2 Proficient User C2 Proficient User C2 Proficient User C1 Proficient User

French B2 Independent User B2 Independent Use B1 Independent Use B1 Independent Use B1 Independent Use

Spanish B2 Independent Use B2 Independent Use B1 Independent Use B1 Independent Use A2 Basic User

German A2 Basic User A2 Basic User A1 Basic User A1 Basic User A1 Basic User (*) Common European Framework of Reference for Languages

Social skills and competences - Member of Students Association of College of Technology and Management - Secretary- Volunteer at N.G.O.Mdicos do Mundo(Doctors of the World)
http://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/enhttp://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/enhttp://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/enhttp://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/en


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Organisational skills andcompetences

Organizing and Logistic support in Conferences and Seminars held in College of Technology andManagement:- ATLAS 2007- Science is here- School has a preamble to Active Life- Geo-Conservation of Natural Resources

Computer skills and competences Skills in Hotels and Restaurants Computer Software:- NewHotel- Whotel- Wrest- Yield Manager (abrir e fechar reservas de canais online)Skills in Travel Agencies Computer Software:- GalileoSkills in Computer Software:- MS Office- Adobe Photoshop- Corel Draw- Adobe Premiere- Adobe After EffectsSkills in Data Computer Software:- PL/SQL Oracle- MS Access- Developer - Visualbasic

Artistic skills and competences Participated in the Study Landscape and Leisurepublished in themagazine Greetings from Europe 010 Publishers (Netherland)

Other skills and competences - Internship of 20 hours at the Tourism Office of Viana do Castelo (Promotion and TouristicInformation)- Internship of 20 hours at Pousada de Portugal S. Teotnio Valena do Minho (HotelManagement)

Driving licence Driver License Category B

Additional information Participated in Seminars:- Portuguese Natural Landscape- Portugal and Europe-Africa Cooperation- Global and Sustainable Touristic Development

carla rodrigues cveuropassgb net

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