CAREER OPPORTUNITIES IN HOSPITALITY:Discovering What’s In Store for Hotel and Restaurant Management Graduates

Presented By:

EUNICE G. PARCO

HospitalityFrom the French word hospice: “To provide care/shelter for travelers” “The reception and entertainment of

guests or strangers with (quality) and kindness”

Providing hospitality means: Offering a welcoming environment to visitors.

Hospitality business is people business.

Sectors of The Hospitality Industry and their Core Operational Departments

SECTOR

ACCOMMODATION/ LODGING

CORE OPERATIONAL DEPARTMENTS

1.1 FRONT OFFICE

1.2 HOUSEKEEPING

1.3 FOOD AND BEVERAGE

CAREER OPPORTUNITIES

• Front Office Manager• Reservation Staff• Cashier• Telephone/PBX Operator• Concierge• Valet Parker• Door Greeter• Bell Captain, Bell Men/Porter• Night Auditor

• Executive Housekeeper, Supervisor

• Room Attendant/ Chambermaid• Public Area Attendant• Laundry and Linen Attendant

• Restaurant Manager• Executive Chef, Sous chef

etc.• Line cooks• Captain Waiter• Wait staff• Banquet and Catering

Manager (Coordinator and staff)• Dishwasher, Buss boy

Restaurants/F&B Production and ServiceRestaurant ManagerDining ManagerCatering Manager and StaffSupervisorCaptain WaiterWait staffReceptionist/HostCashierBartenderBaristaBuss boy/Runner

Kitchen ManagerSupervisorChef-Executive, Sous-Pastry chefButcherCookKitchen Assistant/HelperDishwasher

Other Sectors: Gaming and Entertainment Event Management Sales and Marketing Guest Relations Leisure, sport and recreation Cruise ship

MAKING IT HAPPENPeople who work in the hospitality industry must possess: K-S-A Good interpersonal skills Sound communication skills Flexibility in working hours High level of technical skills Organizational skills Self motivation Teamwork ability and Well-groomed/well presented

TCU BSHRM

GRADUATES

Jefferson MarceloAccount Sales

Executive2GO GROUP INC.

Ralph Jasper EvangelistaHR Staff

City of Dreams Hotel and Casino

Jomil IllanzaKitchen Staff

Hotel Intercontinental Manila(Past)

EDSA Shangri-La Hotel (Past)Norwegian Cruise line (Present)

Alfred Llanes Jr.Costa Cruises

Butch NufableChili’s Dubai

Adrian S. SanoManagement Trainee

Mc Donald’s Puregold FTI

Baristas/Coffee MastersAnne Charlaine De Luna, CBTL Mark Krizztopher Esplana,

Seattle’s Best

Jozelle Llames, Starbucks Camilo Doneza, Starbucks BGC/ PAUL