To create a payment plan, start by clicking ‘Add New Account’
From the drop down menu, choose ‘Complete In-House’
From the drop down menu, choose ‘Complete In-House’
Enter the basic information for the person or business responsible for payment
Click Continue
Enter the remaining responsible party information
Click Submit to complete account creation
A CareCap customer account has been created and the login information has been emailed to the account holder.
To add a payment plan to the account, click ‘Available Actions’ and then select ‘Add Contract or Invoice’ from the drop-down menu
Select Payment Plan from the list of contract types
Enter the maximum term allowed and the contract start date (typically the day of service)
For a seamless transaction, CareCap can bill down payments as needed
Enter the name, price and number of items/ services
Click Add to List
Confirm that the payment plan details are correct and then click Continue
Choose First Payment Date
Choose the length of the payment plan. The payment options include CareCap’s 1% monthly management fee
Click Continue
Choose a Primary Payment Method
Enter payment information and click Continue
You can enter a Backup Payment Method. This will only be used if CareCap is unable to collect payment from the Primary Payment Method
Enter payment information and click Continue
The Payment Plan has been added successfully. The customer can view the details of their payment plan, make additional payments or update their payment methods all from their customer portal.