Care Coordination Collaborative Learning Session #4 DAY 2: Thursday November 13 th, 2014 Day 2 Agenda 2 2 TimeTopic 8:15-9:00Continental Breakfast 9:00-9:15Questions and Feedback from Day 1 9:15-9:45Spread: After the target population implementation, what happens? 9:45-10:45Organization Team Meeting #2: Planning for Spread 10:45-11:00BREAK 11:00-12:00CCC Team Panel: How do Peer Providers and Care Coordination work together to provide Care Coordination? 12:15-1:15LUNCH 1:15-2:30Organizational Team Meeting #3: Planning for Final Action Period 1:30-2:30Team Report Out 3:00-3:15Wrap Up and Adjourn Reflections Questions about topics raised or discuss learning from Day 1? 3 SPREAD: After the target population implementation, what happens? After the target population implementation, what happens? Jerry Langley Associates in Process Improvement 4 4 Organizational Team Meeting #2: Planning for Spread 5 BREAK 6 CCC TEAM PANEL: How do Peer Providers and Care Coordinators work together to provide Care Coordination and support? Gale Bataille, MSW California Institute for Behavioral Health Solutions 7 7 Peer Provider/Care Coordinator Panel How do Peer Providers and Care Coordinators work together to provide care coordination & support? Panelists: Inyo County Team Christina Palomo, Peer Coordinator Cindy Dixon, MH Nurse, Care Coordinator Fresno County Team Marty Blazevich, Nurse, Care Coordinator Heather Mann, Peer Support Specialist Solano County Team Shawan Casborn, Team Leader Hollis Ellis, Peer Provider Facilitator: Gale Bataille, CCC Co-Chair Discussion Questions: Peer Providers 1.What are your responsibilities as a Peer Provider for your CC Team? Are you involved in outreach and engagement? How are you involved in supporting your CC clients in their self care? What tools or methods do you use when you work with clients? (e.g. WRAP, Brief Action Planning, others? 9 Discussion Questions: Care Coordinators 2. From your perspective as a Care Coordinator, how do Peer Providers support Care Coordination? ( e.g. Outreach/engagement? Follow up with clients? Self Management?) How do you work as a team with your peer provider? Do you report to the same person/work on the same team? 3.What unique experience and skills do Peer Providers bring to care coordination for individuals with complex problems? 4.What kind of support/supervision is given to Peer Provider(s) on your Care Coordination Team? Did Peer Providers receive training prior to or while working with CCC? If so, please describe. 5.Considering your experience as care coordinators and peer providers in this Collaborative, any additional thoughts on what would have better prepared you for these challenging roles? 10 LUNCH! 11 Organizational Team Meeting #3: Planning for Final Action Period Planning for Final Action Period 12 Team Report Out 13 Wrap Up and Adjourn Reflection On The Learning Session And Review Key Dates 14 Have a Safe Trip Home! Final Learning Session: February 25 th, 2015 Sacramento, CA 15