Can BIG be BEAUTIFUL?

Carsten Smith, Group CIO @Nykredit

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Big WAS beautiful …

(in the 80’s and 90’s)

… can it BE again?

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Group CEO Michael Rasmussen

Nykredit: A company undergoing (big) change

Company factbox Founded in 1851 One of Europe’s largest bond-issuers Largest lending institution in Denmark DKK 1,121bn Revenue (2015) DKK 11,9bn Profit (2015) DKK 4,9bn 3.800 employees

Change corporate culture

New leadership values

Empowerment

Academy for systematic

training of 400 leaders

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”I saw the angel in the marble and carved until I set him free”

Michelangelo (1475-1564)

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A paradigm shift for Nykredit IT: becoming a service provider

IT factbox Large systems landscape (400+ apps) woven from

- vendor applications - homegrown applications - sourced services, incl. cloud

International multi-location setup 400 employees

Agile transformation

Empowerment

Open architecture for

Open Banking

Partner APIs Group CIO Carsten Smith

Imagine Google or Starbucks as a bank. Unthinkable? Not at all. New market entrants offer viable alternatives to the classic banking products like deposits and loans. And they are not the only ones wanting to conquer the marketplace. We must prepare Nykredit to do so. IT and Retail have taken the first steps.

”We must start doing things differently”

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A paradigm shift for Nykredit IT: becoming a service provider

IT factbox Large systems landscape (400+ apps) woven from

- vendor applications - homegrown applications - sourced services, incl. cloud

International multi-location development setup 400 employees Some of the talent on our team:

Agile transformation

Empowerment

Open architecture for

Open Banking

Partner APIs Group CIO Carsten Smith

Imagine Google or Starbucks as a bank. Unthinkable? Not at all. New market entrants offer viable alternatives to the classic banking products like deposits and loans. And they are not the only ones wanting to conquer the marketplace. We must prepare Nykredit to do so. IT and Retail have taken the first steps.

”We must start doing things differently”

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A paradigm shift for Nykredit IT: becoming a service provider

IT factbox Open architecture for Open Banking Exposing REST APIs Ambition level: Partner APIs

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A paradigm shift for Nykredit IT: changing the technology stack

IT factbox Client technologies

Service technologies

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The digital challenge is ‘change’: disruption + technology + security + speed - agility is a prerequisite to remain relevant

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The transformation of Nykredit’s company culture …

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… must release our full potential

Is bi-modal the answer?

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We started by building a vision for IT around ‘agile’ and …

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… then initiated a pilot at large scale to learn the problems of agile at scale

The pilot proved our hypotheses – some we learned the hard way

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The essence of our agile organisation V1.0 is (more) fixed teams, with deeper business & tech insights, and faster off the mark …

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Less ‘being really sure' more

Empowerment … It is our ambition to create a company culture that nurtures everyones

span of control within clear boundaries and wirh common goals,

where we all assume responsibility and exemplify initiative

… is a 2-way street

… and the essence of our transformation is to create the right conditions for the teams to function

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When we say ‘agile organisation’, we mean the entire organisation - these are the CIO and the senior leadership team kanban boards

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Core elements in mobilising the agile organisation - while we’re off to a good start, there is still a lot to be done …

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Nykredit’s agile transformation journey

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Starting point Matrix organisation Separate project & maintenance teams

Agile organisation V1.0 Agile methodologies fully adopted ‘Fixed’ teams with dedicated Product Owners Teams assume full lifecycle ownership of SW

Scaled agile Consistent (high) maturity in teams Effective delivery of complex solutions

Value streams T-competence team profiles Emergence of value stream teams Embedded business resources

?

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Agile = IT’s Swiss knife?

Solves all Solves a lot

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When the sum of many small efforts makes one large delivery, BIG is BEAUTIFUL

Q&A

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