camera installation manual ver 1

Camera Installation Manual Ver 1.2

Pan, Tilt and Zoom Dome Camera / PTZ-2000-10

Table of Contents 1.0 Precautions 3

2.0 Dome Performance 4

2.1 PTZ Dome Performance 2.2 Camera Parameters

2.3 Dome Performance and Features

3.0 Dome Features 6

3.1 Automatic Camera Actions 3.2 Camera Control

3.3 Monitor Functions 3.4 Temperature Control

4.0 System Settings 8

4.1 Basic Camera Operation 4.2 Edit Dome Label

4.3 Initial Information Display 4.4 Display Setup

4.5 Camera Motion Control 4.6 Clearing Presets and Tours

4.7 Password Setup 4.8 Time and Date Setup

4.9 Setting Communication Parameters

5.0 Camera Settings 15

5.1 Zoom Speed 5.2 Digital Zoom Control

5.3 Backlight Compensation 5.4 Slow Shutter Control

5.5 IR Cut Filter 5.6 Advanced Settings

6.0 Function Settings 18

6.1 Preset Settings 6.2 Scan Settings

6.3 Pattern Settings 6.4 Tour Settings 6.5 Zone Settings

6.6 Time Running Settings

7.0 Privacy Zone Settings 21

8.0 Installation Instructions 22

8.1 Dimension of Product 8.2 Product Installation

8.3 Installation Instruction

9.0 Appendix 25

9.1 Dome Menu Index 9.2 Troubleshooting

9.3 Cleaning 9.4 RS-485 Control Information

10.0 Warranty 29


Precautions 1

• Electrical Safety

o Use only the included power adapter to power the PTZ-2000-10 PTZ Dome Camera.

o Do not remove the 24VAC to 12VDC adapter that is attached to the camera. Removal or tampering with this power adapter will void the warranty of the camera.

o Observe all country, county and city electrical safety standards and regulations when installing or using this product. Failure to do so may cause damage to the camera, building wiring or bodily injury.

• Transportation

o The Dome camera must be protected from pressure, vibration and humidity during storage and transportation. It should be shipped apart in the original packaging to prevent damage. Damage caused by physical abuse or improper transportation of the camera will void the warranty.

• Installation

o Do not modify the camera in any way. Modification of the camera, bracket or housing can permanently damage the camera and will cause the warranty to be voided.

o The Dome Cover is a precision optical product, do not touch it directly to avoid scratches which can affect image quality.

o All camera installation work should be performed by a licensed and qualified technician. Improper connection or installation can cause damage to the camera.

• Disassembly

o Do not open the sealed Pan/Tilt dome. Opening the dome can damage the weather seals, and cause moisture to damage the sensitive electronics.

• Environmental Requirements

o Operating Environment: Temperature: -35° to 50° C Humidity: <90% Air Pressure: 86-106 Kpa Power Input: 12 VDC/1500 mA

• Lighting Conditions

o Don’t place the camera to directly view any strong lights. o Don’t ever point the camera into direct sunlight, doing so can cause the image

sensor to burn and will void the camera’s warranty.


Dome Performance 2

2.1 PTZ Dome Performance

Power Supply Setting Power Supply DC12V Baud Rate (RS485) 2400/4800/9600/19200bps Consumption 9W Communication

Protocol Pelco-D, Pelco-P, Dynacolor, ISD, Hunda, Vido B02, Lilin, Kalatel, Diamond, Samsung, Panasonic, Santachi, Vicon, Molynx, VCL, SAE

Operationals ID Setting 0-255 Decoder Built-in Physical Pan Rotation 360° Operation

Temperature -30° C – 55° C

Tilt Rotation 90° with Auto-Flip Environmental Humidity

0 – 75% (no condensation)

Rotation Speed Pan 1°-200°/sec Tilt 1°-150°/sec

Mount Style Wall Mount Bracket (included)

Presets 128 Presets Weight Net 1.4KG; Gross 1.7KG Features Preset/tour/scan/pattern Bracket Weight Net 1.2KG; Gross 1.45KG Speed Limitless Variable Speed

Control Materials Aluminum, iron and carbon

alloy, plastic

2.2 Camera Parameters

Specifications Image Sensor ¼” Sony CCD

Scanning System 625 Lines, 50 fields/sec White Balance Auto/Manual

Gain Control Auto Gain Control Signal to Noise >50 dB

Shutter Auto: 1/50 – 1/120.000 sec Lens 10x optical zoom

Magnification 100x (10x Optical, 10x Digital) Video Output Multiple Video Output, 1.0Vp-p

Environmental Temperature -10°C to 55°C


Dome Performance 2

2.3 Dome Performance and Features The PTZ-2000-10 PTZ Dome camera is a high-tech surveillance product with a high definition Sony CCD Image sensor, variable speed Pan/Tilt and zoom capabilities with a built-in multi-protocol RS-485 decoder. This camera is designed for reliable operation, and can provide many years of reliable service in home or business security camera installations. 1. Camera Features

a. Highly Sensitive, High Resolution integrated Digital Processing b. Auto-Focus c. Auto Brightness Control d. IR Cut Filter e. Auto Slow Shutter f. Auto-Iris g. Auto White Balance h. Auto Backlight Compensation

2. Camera Image Sensor a. Built-in 10x Optical Zoom b. Built-in 10x Digital Zoom for 100x total zoom c. Auto Brightness control d. Auto White Balance e. Auto Backlight compensation f. Auto Aperture g. Auto Focus

3. Integrated Multi-Protocol Decoder a. All PTZ Configuration and control information and settings are stored inside

the camera. That way if power to the camera is lost, it will still retain the protocol and address configuration.

b. Built-in decoder auto-recognizes the protocol in use on the RS-485 cables. By default, the camera is set to auto-recognize (FACTORY) setting

c. Protocol and baud rate can be manually configured through the OSD. d. 128 presets can be stored. Camera supports auto tour (up to 32 presets) e. 4 pattern tours f. Built-in Direction indicator g. Built-in Temperature indicator h. Built-in Clock i. RS-485 Bus control with address settings in OSD (1-255)

4. Built-in Pan/Tilt a. Iron and Carbon alloy structure for strength and heat dissipation b. Precision stepping motor for smooth rotation, sensitive reaction and accurate

orientation c. Mechanical Drive provides 360° continuous rotation and 90° Tilt operation

with Auto-flip d. Rotate as slowly as 1°/second without jittering

5. OSD Menu a. All menu options displayed on-screen in English b. Easy to use OSD menu which allows for configuration of protocol, address

and additional camera settings c. Park action and power-on actions

6. Internal Temperature a. When the camera’s internal temperature exceeds the upper limits set in the

OSD, then the screen will display an alarm b. Fan will automatically sense temperature and will turn on when needed


Dome Features 3

This section of the manual is designed to provide basic description of the PTZ camera and its functions. Actual operation may vary slightly dependent on the control methods and DVR/PTZ keyboard utilized. 3.1 Automatic Camera Actions

• Proportional Pan/Zoom When the PTZ-2000-10 camera is zoomed in, the PTZ camera automatically limits the panning speed to provide more precise control of the camera. As the camera is returned to a wider view, the full speed panning is proportionately restored to full speed.

• Auto Flip If the user holds the joystick in the downwards direction, this camera will automatically pan 180 degrees once the camera reaches a position where it is looking straight down. This enables the user to easily track something in the cameras view even as it passes below the camera.

• Park Action In the OSD Menu, the user can specify an action to be performed when the camera has not been controlled in a few minutes. Available actions include: auto-call preset, run tour, pattern or scan.

• Power Up Action In the OSD Menu, the user can specify an action to be performed when the camera is initially powered on. Available actions include; auto-call preset, run tour, pattern or scan.

3.2 Camera Control • Magnification Control

The user can adjust the zoom of the image through the “Wide/Tele” commands on a PTZ Keyboard or DVR with RS-485 controls. This speed dome supports optical and digital zoom capabilities.

• Focus Control The PTZ-2000-10 system defaults to Auto-Focus. When the lens changes to zoom in or out, the lens will automatically adjust the focus according to the objects in the center of the camera’s view. The user can manually adjust the focus of the camera by using a PTZ Keyboard with “Far/Near” buttons or with DVR using the Far/Near commands through RS-485 control. Once the joystick is manipulated to move the camera, the Auto-Focus will be re-enabled again. The camera cannot auto-focus in the following situations:

o Target is not at the center of the image o Camera is observing objects in the foreground and background at the same

time o Target is a strong light object such as a spotlight o Target is moving too fast o Target is too dark or vague o Target image is too small


Dome Features 3

• Iris Control System defaults to Auto-Iris. Camera can rapidly adjust size of Iris, this adjusts the amount of light that is allowed into the image sensor of the camera. User may adjust the Iris by a PTZ Controller keyboard using the “Open/Close” key or through a DVR with RS-485 PTZ Controls. User can reassume Auto-Iris control by simply moving the camera again using the joystick.

• Auto Backlight Compensation The PTZ-2000-10 can automatically compensate for backlight conditions. The camera will automatically adjust the brightness of certain areas of the image in order to brighten an object that is being affected by a backlit condition.

• Auto White Balance The camera will automatically adjust the white balance of the image based on the lightness of the image to help restore true color even in very bright or dim conditions.

3.3 Monitor Functions

• Set and Recall Preset Positions The preset positions are specific positions that can be programmed into the PTZ Camera using your PTZ Controller, which allows you to save up to 128 preset positions and recall them quickly for rapid camera movement.

• Tour This camera has built-in Tour capabilities, which allows you to automatically cycle through preset positions in a specific order and time delay. The Tour Dwell will determine how long a camera will stay on a specific preset position before moving on to the next position.

• Scan

The user can easily set up the PTZ-2000-10 camera to scan between a left and right point smoothly. This function is popular for a continuous back and forth scanning motion to view around corners and more.

• Pattern Built-in to the camera is the ability to memorize and playback a specific pan/tilt/zoom pattern for smooth and seamless coverage of important areas. Each PTZ-2000-10 can memorize and playback up to 4 pattern tours.

• Lens Position Display The Lens Position Display is used to determine the exact position of the camera. When the camera is powered up, it runs through a power on self test. After the test, the camera returns to Zero Position, which is a 0 value for Pan and Tilt. The Pan value can be between 0-360 and Tilt 0-90.

3.4 Temperature Control The PTZ-2000-10 camera monitors the internal temperature inside the dome, once the internal temperature raises above the specified level in the OSD Menu, the fan will automatically start. This will help to improve the stability of the camera by helping to reduce the temperature of the electronic components inside the dome.


System Settings 4

4.1 Basic Camera Operation

4.1.1 Power on Operation and Self-Test The PTZ-2000-10 camera conducts a power-on self-test when it initially receives power. The camera will rotate slowly until it reaches the default pan position, then it tilts through the full tilt range until it reaches the default tilt position. Once the self-test is completed, it will display the Serial Number, Firmware edition, Protocol, dome address and baud rate on the screen. The information will not disappear on the screen until you begin to operate the camera. If you set a “Power up Action”, then the camera will automatically begin the specified action. To set a power on action, see section 4.5.4

4.1.2 Entering the Main Menu The user can access the main menu of the camera by using their PTZ Keyboard or DVR with RS-485 control easily. Once inside the menu, the user will be able to change the configuration of any of the camera settings. There are 2 methods for entering the menu:

1. Recall Preset Position #95 2. Recall Preset Position #9 twice in rapid succession

If a password has been configured on the camera previously, you will need to input the password. If you have forgotten the password, the default administrator password is set to “892226” and can be used to gain access to the menu and reset the password.

4.1.3 Menu Navigation

• Keyboard Operation In order to Navigate through the menu, follow the commands below:

RS-485 Command Function OPEN Enter the next menu, Select option CLOSE Cancel the current menu or selection

Up Move cursor upwards Down Move cursor downwards Left Same as CLOSE (above)

Right Same as OPEN (above)

• Menu Operation Operation Description

“Back” Moves back to previous menu “Exit” Exits Menu – Back to normal camera operation “On” Enables Setting “Off” Disables Setting


System Settings 4

abel ters

4.2 Edit Dome Label When using many PTZ Cameras at once, the user might find it helpful to display an ID or Label on the screen with video for easy identification of the camera.

1. In the Main Menu, navigate to “System Setting”

2. Next select “Edit Dome Label”

3. Move to the “Label” option.

4. Once the cursor is over the first character of the label, you can navigate through the alphabet, numbers and characters to set the camera’s lto the desired settings. Available characinclude “0-9” “A-Z” : < > - . , [space]

5. Dome Label can use up to 16 characters total


System Settings 4

4.3 Initial Information Display The Initial Information Display will allow you to access the information that is normally displayed when the camera completes its power on self test. The initial information includes Serial Number of the Dome, Model and Version Number, Software Edition, Protocol, Dome address and communication baud rate.

1. Enter the Main Menu

2. Select “System Setting”

3. Select “Initial Info”


System Settings 4

4.4 Display Setup

1. Enter the Main Menu

2. Select “System Setting”

3. Select “Display Setup”

4. Use the Menu to turn on any desired Displays a. Dome Label – Shows Dome ID Label b. Preset Label – Preset or Scan Label c. Zoom Label – Magnification Display d. Zone Label – Zone label display e. Direction Label – Displays Direction f. Temperature Label – Displays Temp. g. Time Label – Displays Time h. Date Label – Displays Date

5. Once complete, select “Back” to return to the System Settings or “Exit” to exit the menu.

Label Positions


System Settings 4

4.5 Camera Motion Control

The PTZ-2000-10 camera includes several built-in features that can help you achieve the results that you desire from your home or business PTZ Camera. These Motion Control Features include: Auto-Flip, Zoom Proportionate Panning Speeds, Park Action, Power-Up Action and Fan Controls. By adjusting these settings, you will be able to set more precise PTZ Control.

To access motion control, follow these steps

1. Enter the Main Menu 2. Select “System Setting” 3. Select “Motion” 4. Adjust the desired “Motion” Settings

4.5.1 Auto Flip Settings The Auto-Flip feature of the PTZ-2000-10 camera provides the camera with the ability to automatically pan around 180 degrees when the camera is tilted straight down. This will allow you to track an object down below and around to the other side of the camera. If this setting is turned off, then the camera will stop when you pan straight down and will not pan 180 degrees. 4.5.2 Speed Proportion Panning The Zoom Proportion Panning Speed option “Proportion Pan” will limit the panning speed of the camera when the camera is zoomed in. This allows you greater fine control of the camera’s movement while zoomed in on an object. If this option is disabled, then the camera will not limit the panning speed when zoomed in. 4.5.3 Park Action The Park Action setting in the Motion menu will allow you to set a specific action to occur when the camera has not been moved in X minutes. First, select the “Park Time” – This parameter should be set to the number of minutes after the camera stops being controlled for the action to occur. Available Park Actions

• NONE – (default) no actions performed • PRESET XX – recalls preset position # XX • SCAN XX – runs Scan pattern # XX • PAT XX – runs Pattern # XX • TOUR XX– runs Tour # XX

4.5.4 Power Up Action The Power-Up action provides an action for the camera to perform when the camera initially powers up. Available actions are the same as the “Park Action”s above. 4.5.5 Fan Controls The camera fan control setting allows you to control the temperature at which the fan will power on in degrees Celsius.


System Settings 4

4.6 Clearing Presets and Tours In order to clear preset positions, tours, zones and patterns or even reset the entire camera to Factory Defaults the user can enter the “Clear” menu. To access the “Clear” menu:

1. First Enter the Main Menu

2. Next Select “System Setting”

3. Then Selet “Clear”

4. Now select the clear method desired.

• CLEAR ALL ZONES – Clears all presently set zones • CLEAR ALL PRESETS – Clears all preset positions • CLEAR ALL PATTERNS – Clears all patterns • CLEAR ALL TOURS – Clears all tours • CLEAR ALL WINDOWS – Clears all pre-defined

windows • FACTORY DEFAULTS – Restores all factory defaults • RESTART – Restarts the dome and re-runs Power on

Test

4.7 Password setup The password setup allows you to configure a password to prevent unauthorized users from accessing the camera’s menu. By default, the password for the dome is “000000”. When entering a new password, make sure that you enter the same password into the “New Password:” and “Conf. Password” fields, otherwise an error will occur. After entering your password, enable the Password requirement by turning the “Enable Password” setting to “ON”.


System Settings 4

4.8 Time and Date Setup The PTZ-2000-10 camera has a built in calendar and clock, which will allow you to set scheduled actions on the camera as well as display the current time and date. To Enter the Time and Date Setup 1. Enter the “Main Menu” 2. Select “System Setting” 3. Select “Clock Setting”

4. Once in the “Clock Setting” menu,

you can set the time and date.

4.9 Setting Communication Parameters The COMM Setting menu will provide you with settings to configure the protocol, communication speed, address as well as view the S/N To enter the COMM Setting menu: 1. Enter the “Main Menu” 2. Select “System Setting” 3. Select “COMM SETTING”

4. Set the “PROTOCOL” – FACTORY will

auto-sense the protocol of your keyboard or DVR.

5. Set the “SITE ID” – This will set the

address of the camera. Each camera must have a different address for appropriate control.

6. Set the “COMM Speed” – The COMM Speed should be set to match the

communication speed of your RS-485 controller.

NOTE: Improper adjustment of the settings in the COMM menu can render your camera uncontrollable. These settings should only be changed by a knowledgeable professional.


Camera Settings 5


5 Camera Settings 5.1 Zoom Speed

The Zoom speed of the PTZ-2000-10 camera can be easily adjusted by the user to speed up or slow down the zoom capabilities to suit your individual needs. Control the Zoom Speed:

1. Enter the “Main Menu” 2. Select “Camera Setting” 3. Select “Zoom Speed” 4. Select Desired Speed (HIGH or LOW)

5.2 Digital Zoom Control The PTZ-2000-10 camera comes with a 10x Digital Zoom capability. By default, the digital zoom is disabled. To enable the digital zoom, follow these steps.

1. Enter the “Main Menu” 2. Select “Camera Setting” 3. Select “Digital Zoom” 4. Change the Setting to “ON” to

enable Digital Zoom

5.3 Backlight Compensation In some lighting conditions, the light source might be predominantly behind the object being viewed. In these situations, Backlight Compensation can be uto brighten up the object in the center of view. By Default, the backlight compensation is set to “OF

sed

F”

o change the Backlight compensation setting:

1. Enter the “Main Menu”

“ON” to enable Backlight

T

2. Select “Camera Setting” 3. Select “BLC MODE” 4. Change the Setting to

Compensation

Camera Settings 5

5.4 Slow Shutter Control

The slow shutter settings will give you increased control of the slow shutter capabilities of the camera. The slow shutter setting will determine the night vision capabilities in low-light conditions. Note: Higher Slow shutter settings will deliver a better picture by allowing a longer shutter period for each frame, but may cause some smearing effect when objects in the view are moving fast. To change the Slow Shutter setting:

1. Enter the “Main Menu” 2. Select “Camera Setting” 3. Select “SLOW SHUTTER” 4. Change the Setting to change slow shutter time

( X2, X4, X6, X8, X10, X12, X14, X16, X24, X32, X64, X128)

5.5 IR Cut Filter

The PTZ-2000-10 P TZ Mini-Dome camera has a built-in IR-Cut filter to improve picture quality during night time hours when IR illuminators are used. The IR Cut filter can be controlled by the user to automatically deploy at certain times (If the clock is set) or to automatically deploy (default setting). To change the IR Cut Filter settings:

1. Enter the “Main Menu” 2. Select “Camera Setting” 3. Select “IR CUT FILTER” 4. The camera will enter a separate menu for

IR Cut Filter settings 5. Adjust the IR CUT FILTER Setting as

follows i. AUTO – Camera will automatically

deploy the IR Cut filter when light levels drop

ii. TIME – Camera will deploy IR Cut filter based on the time settings below

iii. COLOR – Camera will stay in color mode only

iv. BLACK – Camera will keep the IR CFilter on

ut

6. Adjust the IR CUT ON TIME and IR CUT OFF TIME if TIME is selected above.


Camera Settings 5

5.6 Advanced Settings The PTZ-2000-10 PTZ Mini dome camera allows you to configure the Auto Exposure controls and Auto White Balance to suit the needs of your particular installation. Enter the Camera’s Advanced Settings:

1. Enter the “Main Menu” 2. Select “Camera Setting” 3. Select “Advance Setting” 4. Adjust the AE Mode, WB Modes as desired (details

below)

5.6.1 Auto Exposure Mode Settings The camera’s auto exposure mode is s et to AUTO by default, and is recommended for most applications. The camera will automatically adjust the exposure levels to suit the lighting levels of the objects in the center of view. Once in the Camera’s Advanced Settings Menu (above), select the AE MODE setting and adjust as desired (AUTO, BRIGHT, IRIS, SHUTTER) and then adjust the Sub settings.

5.6.2 Auto White Balance Mode Settings The Camera’s Auto White Balance modes can be used to adjust the color settings of the camera for optimal picture. By default, this setting is configured to AUTO, and should only be adjusted by advanced users. Once in the Camera’s Advanced Settings Menu (above), select the WB MODE setting and adjust as desired (AUTO or MANUAL) and then adjust the Red and Blue Gain modes (Manual Mode only).


Function Settings 6


6 Camera Function Settings 6.1 Preset Settings

The camera’s preset settings provide the ability to save and recall preset positions. Most PTZ Controllers will allow you to set and recall preset positions without entering the camera’s menu, but preset positions can also be configured from within the camera’s menu. To enter the PRESETS menu: 1. Enter the “Main Menu” 2. Select “Function Setting” 3. Select “Presets” 4. Once inside the PRESETS menu, you can

save preset positions, recall preset positions, clear preset positions, and create labels for each preset position. Simply select the Preset number (1-128) then select the option that suits your needs.

6.2 Scan Settings

Camera Scan settings can be used to configure the PTZ mini-dome camera to automatically pan back and forth between 2 preset positions. To enter the SCAN Menu: 1. Enter the “Main Menu” 2. Select the “Function Setting” 3. Select “SCAN” 4. Once inside the SCAN menu, you can select

the Scan Number (1-4) then configure the SCAN SPEED

5. Once the Scan Number and Speed have been selected, navigate to SET LEFT LIMIT. This will enter a mode of camera control, and will allow you to set the left limit…once the camera has been positioned, press the IRIS OPEN command to save the Limit

6. Next, set the SET RIGHT LIMIT the same way.

7. After setting the limits, the scan can be activated by selecting the “RUN SCAN” option.

Function Settings 6

6.3 Pattern Settings The PTZ-2000-10 PTZ Mini-Dome camera provides the ability to program a preset pattern for smooth pan/tilt/zoom capabilities. The camera can memorize up to 4 pre-programmed 100 second tours. To enter the PATTERN Menu: 1. Enter the “Main Menu” 2. Select “Function Setting” 3. Select “Patterns” 4. Once inside the PATTERN Menu, select the

PATTERN NUMBER (1-4) 5. Select PROGRAM PATTERN and then control

the camera to program the smooth tour. Ocomplete, press the IRIS OPEN key on your PTZ Keyboard.

nce

6. To Play back the Pattern, select the PATTERN NUMBER and then Select RUN PATTERN.

6.4 Tour Settings The camera Tour settings will allow you to configure a pre-programmed path to automatically cycle through preset positions. To enter the TOUR Menu: 1. Enter the “Main Menu” 2. Select “Function Setting” 3. Select “Tour” 4. Once inside the TOUR Menu, select the TOUR

NUMBER then select “ENTER TOUR” 5. In the EDIT TOUR window, you will be able to

set the Preset Number(PO), Speed(S) and Dwell Time(TM). Preset numbers 1-80 are available for the TOUR. Speed is available 1 (Slowest) to 8 (Fastest). Dwell Time can be set for 1-60 seconds per preset position.


Function Settings 6

6.5 Zone Settings

The camera Zone Settings can be used to configure panning zones. These zones would be used to display a particular label when the camera pans into that zone. Zone Label must be set to ON (Section 4.4) To enter the ZONES Menu 1. Enter the “Main Menu” 2. Select “Function Setting” 3. Select “ZONES” 4. Once in the Zone Menu, select the Zone

Number desired, then set Left and Right limits (same method as the left and right limits of the SCAN in Section 6.2)

5. Edit Zone Label – up to 16 character label can be set

6. Repeat for additional zones if desired.

6.6 Time Running Settings

The Time Running Settings can be used to set the camera to run a preset Tour, Pattern or Scan during a specified timeframe. 4 different time frames can be configured, to allow the camera to perform different functions during 4 different time periods. For example, you can set the camera to move to preset position #1 during the time from 8:00:00 to 12:00:00 then run Pattern #1 from 12:00:01 to 20:00:00. To enter the TIME RUNNING Menu: 1. Enter the “Main Menu” 2. Select “Function Setting” 3. Select “Time Running” 4. Select the Time Channel (1-4) 5. Select the Start Time 6. Select the End Time 7. Select the Action to Run (RUNNING) 8. Repeat for additional Time Channels (up

to 4)


Privacy Zone Settings 7


7 Privacy Zone Masking The PTZ-2000-10 PTZ Mini-Dome camera provides the ability to set up Privacy masking zones. These privacy zones can prevent the camera from displaying specific areas. The Privacy zones are remembered inside the camera and will prevent the specified areas from displaying even as the camera is panned, tilted or

oomed.

o enter the Privacy Zone Settings:

3. windows can be setup

4.

e

r . Once completed,

5. set to ON –

6. Repeat for additional Privacy zones

z T 1. Enter the “Main Menu” 2. Select “Window Blanking”

Select the “Window Number” – Up to 4 different Privacyindependently. Then Select “Edit Window” – The camera will enter the Zone setup window. Pan and tilt the camera until the center of the camera is pointed at the area that you want to black out. Click on the OPEN IRIS button on thkeyboard or PTZ Controller. The Privacy mask will appear. Use Up, Down, Left and Right to expand the Privacy window to covethe desired private areaclick OPEN IRIS again Select ENABLE WINDOW and to enable the selected Window

Installation Instructions 8


Appendix 9


Appendix 9

9.2. Troubleshooting Trouble Possible Causes Solution

Power Supply is damaged or Power Cable is too long

Test Voltage/Replace Power Supply

Power Connection is loose Reconnect Power Supply

No Action & No Video after Power-Up

Power Line connected with incorrect polarity

Check and Correct Polarity

Dome ID or Protocol is incorrect

Check Keyboard Protocol and ID settings

RS-485 incorrect polarity Check and Correct RS-485 polarity

Power On Self-Test and Image are normal but cannot control dome

RS-485 not functioning Consult Appendix Video cable is not

connected properly Fix the loose video

connectors and retest Video Image is not steady

Interference from High Voltage power lines

Move Camera cables away from power lines,

fluorescent lighting Video Image unstable and

motor malfunctioning Power is incorrect or

power cable is too long Shorten cable, retest

voltage/replace power supply

Dome Controls but not smoothly

Too many RS-485 devices connected, too small RS-

485 cable or too much

Connect the 120 Ohm resistor; Increase cable thickness to compensate

for loss 9.3. Cleaning

From time to time, it may be necessary to clean the dome cover of the PTZ-2000-10 Indoor/Outdoor PTZ Mini-Dome camera in order to restore a clear picture. • Be careful when cleaning the dome, do

not touch directly with your fingers as the sweat from your hands can etch the dome cover.

• Use a soft dry cloth or microfiber cloth to clean inside and outside dome covers.

• Use mild LCD cleaners if necessary to dissolve any difficult to remove materials


Appendix 9

9.4. RS485 Control Information

• Characteristics of RS-485 Control As specified by the RS-485 standard, the RS-485 Bus is half-duplex data transmission with 120 Ohm impedance. The maximum load capacity is 32 RS-485 devices, including the controller equipment.

• RS-485 Transmission Distance The following transmission distances are applicable for 24 AWG twisted pair wires as data transmission cables:

Baud Rate Max Distance 2400 BPS 1800m 4800 BPS 1200m 9600 BPS 800m 19200 BPS 600m

If the user selects thinner cables, or installs the dome in an environment with strong electromagnetic interference or connects too many cameras to the RS-485 Bus, then the maximum distance will decrease.

• Connection and Termination Resistor The RS-485 Bus requires 120 Ohm resistors when many cameras are daisy chained together on the RS-485 Bus.

• Connection of 120 Ohm Resistor The 120 Ohm resistor for the RS-485 bus is included on the PTZ-2000-10 camera. Simply select the Jumper setting as shown in Picture 9-4.3


Appendix 9

• Problems in practical connection In some circumstances, the user might connect the cameras to an RS-485 bus in a star pattern. If this is the fact, then camera #’s 1 and 15 in diagram 9-4.4 will require the 120 Ohm resistor to be set. This star configuration is not supported by the RS-485 standards, so this configuration may not provide stable operation and can cause intermittent problems with PTZ Control.

If you must use a direct pattern, it is recommended to use an RS-485 distributor such as is found in Diagram 9-4.5

• RS485 Bus Troubleshooting

Trouble Possible Cause Solution Dome runs self-test but cannot

be controlled A. The Address and baud

rate are incorrect B. The polarity of the RS-

485 wires are incorrect

C. Bad Connection D. Open Circuit or bad

controller in RS-485 Bus

A. Change the Address and Baud rate to match the bus

B. Fix polarity on the RS-485 Cables and retest

C. Reconnect cables D. Test and Change the

wires if needed

The Dome can be controlled but there are intermittent

problems

A. The RS485 Bus is not connected securely to the camera

B. One wire of RS-485 bus is broken

C. The dome is far from controller

D. There are too many domes connected

A. Repair the connection between the Bus and the Camera

B. Replace RS485 wires C. Add Termination

resistors D. Install RS-485

distributor


Warranty 10 Warranty Information

• This product is protected by a 1 year maintenance warranty to be free from defects in materials and workmanship

• The product will be covered under the warranty for a period of 3 months

after repair or replacement for a defect of the same malfunctioning part • Malfunction of products caused by Force Majeure (Such as War,

Earthquake, Flood, Lightning Strike, Acts of Terrorism, etc), Abuse, non-standard operation, failure to observe warnings, or modification will void the warranty for this product

• Physical damage or abuse from inappropriate shipping, storage or

handling of the product are not covered under the warranty and will void the warranty

• Use the original packaging for any storage, shipping or transporting of the

camera in order to prevent damage. • Warranty of the Dome camera is voided if the Pan/Tilt module is

disassembled or serviced by the user voluntarily • Our company provides maintenance service for the dome camera at cost to

the customer after the warranty period has expired • Please contact your local dealer or distributor where the product was

purchased for warranty repair of your PTZ Camera if you have experienced a malfunction of the product.

• The manufacturer will not assume any liability for damaged caused by use

of the product. Compensation from the manufacturer will not exceed the original cost of the product. The factory will not bear any responsibility for special, unexpected or continued damage for any reason

• The manufacturer has the final right of explanation for the above terms • If the products are within the Warranty Period, the buyer should fill in the

Warranty card completely and contact the distributor or retailer where the product was purchased for return information.


camera installation manual ver 1

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