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Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722

Diverse 3010 ClassicDigital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails.Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networksand private switchboards in the United Kingdom.

User Guide*Y

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If anything is missing. please contact your place of purchase immediately.

Diverse 3010 base station.

Diverse 3010 Classic handset.

Battery compartment cover.

Power adaptor.

Belt Clip

Two nickel cadmium (Ni-Cad) rechargeable batteries.

Telephone line cord.

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For guarantee purposes, proof ofpurchase is required, so please keepyour receipt.

See page 26 for more information aboutyour handset PIN.

Base Station PIN Number:

Handset PIN Number:

Unpacking your Diverse 3010 Classic

Please open this page for an ‘At a glance’guide to your Diverse 3010 Classic.

Diverse 3010 - Foldout 1 22/3/01 1:50 pm Page 1


Please open this page for a ‘Further at aglance’ guide to your Diverse 3010 Classic.



At a glance

Display

Displays the status ofyour handset.

Memory

Enables speed diallingof numbers stored in thememory.

Redial

Lets you redial the lastfive external numbersyou called.

Intercom

Enables internal callsand call transfer

between handsets.

Green phone

For making andanswering calls.

Key lock

Lets you lock (andunlock) the keypad toprevent accidentallypressing buttons.

Confirmation (OK)

Lets you confirmsettings.

Delete

Deletes digits shown onthe display.

Recall

For use withswitchboards and BT

Select Services.Also, press and hold

down to enter a Pausein a stored number.

Keypad

Red phone

Press to end a call.

Power

Press and hold down toswitch off the handset.

Press and hold downagain to switch back on.

Set

Lets you access yourphone’s functions.

Used to store numbersin the memory.

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Base station

Handset display

Display buttons

The top three buttonsare also used with iconson the display

Scroll backwards

Scroll forwards

Confirm – OK.

OK

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Base page buttonContact points

Aerial


Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722Diverse 3010 User Guide 22/3/01 1:32 pm Page 2


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In this guide

At a glance 1

Quick guide 4

Quick reference display 5

Introducing the Diverse 3010 Classic 6

Building up a phone system 6

Safety instructions 7

Setting up 9

Using your Diverse 3010 Classic 13

On and off modes 13Making and receiving calls 13Making and transferring calls between handsets 16Using the memory to store and dial numbers 19

Using Caller Displayand Call Waiting 22

Telephone security 26Base station and handset PIN 26Emergency numbers 29Call barring and call enabling 30

Additional features 32Adjusting volumes and tones 32Call allocation 37

Using your Diverse 3010Classic with a switchboard 40

Setting to Tone or Pulse dialling 40

Entering access codes 41

Registering a new Diverse 3000 handset with the base station 43

Using multiple base stations and handsets 45

General information 48Guarantee 48Technical information 49

Help 50

Index 53

Hints and tips boxes

In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.

Diverse 3010 User Guide 22/3/01 1:32 pm Page 3


Hold down for 1 second until you hear a long beep.

Hold down for 1 second until you hear a long beep.

to display last 5 numbers

0-9 location

e.g.

microphone off. microphone on.

then the handset no., eg 3.

then the handset no,. eg 2

then the handset no., eg 3 to end the internal call.RINT

✱INT

INT

INT

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2ABC01

2ABC

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Switch the handseton and off

Switch keypad lockon and off

Answer a call

Make an external call

End a call

Redial a number

Store a number inthe memory

Dial a number from theCaller Display calls list

Adjust the handset volume

Secrecy

Call another handset

Transfer a call

Call all handsets

Put an external caller onhold while you make aninternal call

Quick GuideInformation for the handset settings.

4



Indicates an active signal with the base station.

Warning – you are going out of range of the base station or handset is not registered to the base station.

Shows status of battery.

You have new calls listed in your Caller Display list.

Off hook.

EXT Connecting to an external caller.

INT Connecting to another handset registered to the base.

Handset locked.

P Pause.

A Base station.

——— Blank space.

Star button.

—— Hash button.

Recall button.

Telephone PIN.

- - - - Keypad locked.- - - -- - - -

J Indicates that the call in your caller display calls list was answered.

––––

––– –––– ––

––P –

Quick Reference Handset Display

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Please read the instructions carefullybefore use and retain this user guidefor future reference.

Building up a phonesystem

You can use up to six handsets on eachDiverse base station, up to four basestations can be used with each Diversehandset. Although this user guideapplies to both single and multiplehandset systems, some functionsdescribed in this guide apply only toDiverse 3010 Classic phones with morethan one handset connected.

Introducing theDiverse 3010 Classic

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8TUV

9WXYZ

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3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

#✱ 0

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3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

#✱ 0

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3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

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3DEF

4GHI

5JKL

6MNO

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8TUV

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Note

As this product is rechargeable, it isnormal that a certain amount of heatwill be produced in its day-to-dayoperation. Whilst this is entirely safewe would advise against placing thisproduct on antique, veneered orwooden surfaces as damage may occur.

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Safety instructions

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General

For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeablebatteries. Never use other batteries orconventional alkaline batteries. Theycould lead to a short circuit or destroythe battery casing. Recommendedbatteries should have a power rating ofat least 600mAh 1.2V. Batteries areavailable from the Diverse Helpline08457 908070.

Only use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. The itemnumber for the mains power supply isC39 280-Z4-C174/..-C67.

If Keyguard is active, it is still possibleto make emergency calls to 999 and112.

Do not open the handset or basestation. This could expose you to highvoltages or other risks. Contact thehelpline for all repairs.

Radio signals transmitted between thehandset and base may causeinterference to hearing aids.

This product should not be used nearemergency/intensive care medical

equipment and should not be used bypeople with pacemakers.

Never dispose of batteries in a fire.There is a serious risk of explosionand/or the release of highly toxicchemicals.

Cleaning

Simply clean the handset and basestation with a damp (not wet) cloth, oran antistatic wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may causea static shock.

Environmental

Do not expose to direct sunlight.The product may heat up when thebatteries are being recharged. This isnormal. However, we recommend thatyou do not place the product onantique/veneered wood to avoiddamage.

Do not stand your product on carpetsor other surfaces which generatefibres, or place it in locationspreventing free flow of air over it’ssurfaces.

Do not submerge any part of yourproduct in water and do not use it indamp or humid conditions, such as inbathrooms.



Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (NiMH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

Do not expose your product to fire,explosive or other hazardousconditions.

There is a slight chance that yourphone could be damaged by anelectrical storm. We recommend thatyou unplug the power and telephoneline cord for the duration of the storm.

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1 Connect the power cable

Plug the power cable into the powersocket on the underside of yourDiverse 3010 Classic. Take care thatthe telephone line cord and powercable plugs are connected to thecorrect sockets. Incorrect placementcould damage the station.

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Follow these steps to get your Diverse 3010 Classic ready for use.

Note

Plan where you will put your Diverse3010 Classic. It should be within twometres of a power socket and thephone socket.

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with yourDiverse 3010 Classic.

2 Plug the 3 pin adaptorinto a mains power socketand switch on

3 Install the rechargeablebatteries in the handset

The handset uses the two AA size nickelcadmium (NiCad) batteries, which aresupplied. To install them, insert thebatteries as indicated on the inside of thebattery compartment (or in the pictureon the next page) and slide the batterycompartment cover shut.

Your handset is already “registered”to the Diverse 3010 Classic basestation.

Red socket

Setting up

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Place the handset on the base. When charging the battery levelsymbol shown on the display flashes.

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Battery display when inserting or replacing a battery

When you replace the handset batterieswith ones that have been fully charged,the battery indicator will not show fulluntil the next charge cycle has beencompleted. Charge the handset untilthe batteries register full again. Fromthen on the display will be correct.

Battery performance

After charging your Diverse 3010Classic for the first time, subsequentcharging time for the handset batteriesis approximately 4-5 hours. Batteries andcase may become warm during charging.This is normal.

Note

Under ideal conditions, the handsetbatteries should give about 10 hourstalktime or 100 hours standby on asingle charge. However, new NiCadbatteries do not reach their full capacityuntil they have been in normal use for several days.

Please note that the lifespan of NiCadrechargeable batteries depends on howheavily they are used. However, overtime, their capacity to recharge willbegin to diminish and they willeventually need replacing.

Slide battery cover down and lift off.

The battery compartment cover may befound in the packaging with the batteries.

4 Fit the handset belt clip

Fit the belt clip onto the back of thehandset.

TTaabbSSlloott

5 When charging for thefirst time, we recommendthat you let the batteriescharge for the full 16hours before making orreceiving calls

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WARNING

It is recommended that the line cordis not connected until the handset isfully charged. This will prevent therisk of the phone being answered priorto the batteries being fully chargedand therefore not achieving theiroptimum capacity.

Note

If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, thenON again, it will find the base stationwithin a few seconds.

If flashes continuously

It means the handset is either out ofrange or is not registered with thebase station. To register, follow thesteps on page 43. All additionalhandsets you purchase will need to beindividually registered with the basestation before they will work on theDiverse 3010 Classic.

The may also flash after a powerfailure. Provided the handset has beenregistered with the base the willstop flashing after a while indicatingthe handset has automatically re-registered to the base station. If itcontinues to flash, re-register thehandset to the base station.

Battery low warning

An LCD on the handset display showsthe current state of the charge. Whenthe batteries are almost flat a beepsounds and the display shows the emptybattery symbol. Displays showing thevarious states of charge are shownbelow:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

6 Connect the telephoneline cord to the Diverse3010 Classic base station

Ensure that this is fitted correctly intothe right socket.

Dark blue socket

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7 Plug your Diverse 3010Classic into the phonesocket

8 Please remove theprotective film from thedisplay

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To make an external call

Ensure the handset isswitched ON.

Press the GREEN PHONEbutton. You will hear the dialtone.

Dial the number. The phonecalls the number and thedisplay shows the number youhave dialled.

Press and hold the # buttonuntil the display shows:

The keypad is now locked andyou cannot dial out. Incomingcalls can be answered asnormal by pressing theGREEN PHONE button.

Press and hold the # buttonuntil the display returns tostandby. The keypad is nowunlocked.

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Using your Diverse 3010ClassicOn and Off modes

To switch the handset on and off

You can normally leave yourhandset on 24 hours a day.However, if you need to switchit off:

Press and hold the REDPHONE button down for about1 second. You hear a long beepand the screen goes blank.

To switch it back on, press andhold down the RED PHONEagain. You hear a long beep andthe display returns to standby.

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To switch the keypad lock onand off

You can lock the keypad sothat it cannot be usedaccidentally while carrying itaround.

Making and receiving calls

KEYPAD

Note

The handset is already set to ON.

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To end a call

Press the RED PHONE button.

To receive an external call

When the phone rings thedisplay flashes EXT.

Press the GREEN PHONEbutton on the handset andspeak.

Or

If the handset is on the basestation or charging station,simply lift it up and speak. Youdo not need to press theGREEN PHONE button.

Alternatively, you can enterthe phone number you wantfirst, check that it is correct,and then press the GREENPHONE button to dial.

Note

If another handset is already beingused to make an external call, yourhandset will display ‘–––’ flashing andyou will hear the internal ‘busy’ signal.

Note

The default setting is for an immediateconnection to callers when lifting thehandset from its base station orcharger. This is called Auto Talk. Itcan be deactivated so that you alwayshave to press the GREEN PHONEbutton to answer a call. See page 36.

Caller Display/Call Waiting

The Diverse 3010 Classic can let youknow who’s calling before you answerthe telephone.

With BT’s Caller Display and CallWaiting services, your Diverse basestation receives caller information whichis transmitted over the BT network, formore information see page 22.

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To redial the last externalnumber

Press the button. Displayshows the last number dialled.

Press the GREEN PHONEbutton. The number is dialled.

Press the RED PHONE buttonto end the call.

To redial any of the last 5external numbers

Press the button. Displayshows the last number dialled.

Press the MEMORY or SETbuttons under to scrollthrough the last 5 numbers.

Press the GREEN PHONEbutton. The number displayedis dialled.


To delete the redial memory

All five numbers will bedeleted.

Press the SET button.

Press the 1 button.

Press the 8 button.

Press the OK ( ) button.

Enter the handset PIN(original setting 0000. To change it see page 26).


Press the 2 button.

Press the OK ( ) button toconfirm.

Press the RED PHONE buttonto return to standby.

Call timer

Your Diverse 3010 Classic automaticallytimes the duration of all outgoingexternal calls. The handset displayshows the call duration both duringyour call and for a few seconds after itis completed.

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Making and transferringcalls between handsets

If you have multiple handsetsregistered with the base, the Diverse3010 Classic enables two handsets totalk to each other on an internal‘intercom’ call, while a third handsetcan be on an external call.

To page a handset from thebase station

To locate handsets that areaway from the base station.

Press the PAGE button on the base.

All handsets registered withthe base will ring for 30seconds.

To stop paging press the PAGE button again.

Or

Press the GREEN PHONEbutton on the handset.

If you have additional handsets,you can make internal intercomcalls between the handsets.

Secrecy

You can switch off the handsetmicrophone so that your callercannot hear you while you talkto someone else in the room.

When ready, you can switchthe microphone back on.

During a call:

Press the INT button to switchthe microphone off. Yourcaller will hear a melody.Display shows EXT (flashing)and INT.

Press the RECALL button tospeak to your caller again.

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To make an internal intercomcall to another handset

Press the INT button. Displayshows your handset number.

Enter the number of thehandset you want to call e.g. 2.The handset will ring.

To end the call, press the REDPHONE button, or replace thehandset on the base.

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Note

You may turn the music on hold off.Please see page 34.

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To put an outside caller onhold and speak to anotherinternal handset

Press the INT button. You hearthe internal dial tone and youroutside caller is put on hold.Your caller will hear ‘music on-hold’.

Press the handset number youwant, 1-6. When the handsetanswers, you can talk withoutyour outside caller hearing.

Press the RECALL button toend the internal call and speakto your outside caller.

To make an internal call to all handsets

You can call all handsetsregistered to a base station atthe same time.

Press the INT button.

Press the ✱ button. Displayshows all available handsets. If no other handsets areavailable, you hear theengaged tone. The firsthandset to answer will take the call.


To receive an internal call

When the handset rings, thedisplay flashes INT plus thenumber of the handset callingyou.

Either press the GREENPHONE button, or simply liftthe handset off the base stationto receive the call.

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Note

If all available handsets are engagedon an internal call and an externalcall arrives, a ‘call waiting’ signal isgiven. To take the call, either replacethe handset on the base, or press theRED PHONE button. You can accept the new call when you hear the phone ring.

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To enable another handset to ‘listen in’ on your conversation

If you want another person tohear your call, you can letthem listen in on anotherhandset registered to the samebase station.

Setting up:

Once connected to your caller:

Press the INT button. Yourcaller is put on hold.

Enter the number 1-6 of thehandset you want.

When the call is answeredpress the SET button.

Press the RECALL button. You can speak to your externalcaller again and the otherhandset can now listen to yourconversation.

To transfer an external callbetween handsets

If you are in a conversationwith an outside caller and wantto transfer the call to anotherhandset.

Press the INT button. Displayshows EXT INT plus yourhandset number.

The caller hears music onhold.

Enter the number of thehandset to which you wish totransfer the call.

When the handset isanswered, you can talk to theother handset without theoutside caller hearing.

To transfer the call press theRED PHONE button, or replaceyour handset on its base.

Or

To reconnect to your outsidecaller:

Press the RECALL button.

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This only allows them to hear theoutside caller as it is assumed thatthe internal handsets are next toeach other during this type of call.



To cancel:

To stop the other handsetfrom hearing yourconversation.


Press the RECALL button.

You can continue talking toyour caller as normal.

The other handset user canstop listening in at any timeeither by pressing the REDPHONE button on theirhandset or by replacing it onthe base station or charger.

Using the memory tostore and dial numbers

Your Diverse 3010 Classic handset canstore 10 phone numbers, each up to 22 digits long, which can then be speeddialled. Stored numbers can includesettings made with the ✱ and #buttons. You can also enter a Pause.(See pages 40-42, ‘Using your Diverse3010 Classic with a switchboard’.)

Quick call transfer

After dialling the other handset, youcan immediately press the RED PHONEbutton, or replace the handset on thebase and the call will be transferredstraight through. If the other handsetis already engaged, or does not answerthe call within 30 seconds, the callwill be returned to your handset.

To store a number in thememory

The handset must be switchedon.


Press the MEMORY button.

Press a digit 0-9. This selectsthe memory location underwhich you want the numberstored. Display shows thememory location you havechosen.


Enter the phone number youwant to store.

Press the OK ( ) button toconfirm. You hear aconfirmation beep.

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To store a number in thememory from the redial list



Press a digit 0-9. This selectsthe memory location underwhich you want the number tobe stored. Display showsthe memory location you havechosen.


Press the MEMORY button todisplay the number you wantfrom the redial list.

Press the MEMORY or SETbuttons under to scroll tothe number you require.

Press the OK ( ) button toconfirm. You hear aconfirmation beep.


If you want to store anothernumber press either the or

arrow to move to a newmemory location.

Press the OK ( ) button andenter your new number.

Press the OK ( ) button. You hear a confirmation beep.


Note

If you make a mistake entering anumber, press the button to deletethe last character.

You can exit any procedure at any timeby pressing the RED PHONE button.

Note

If the memory location is empty, thedisplay shows ——— . If there is a numberstored already, that number will bedisplayed. If you do not want to changeit, press the OK ( ) button to confirmthe number. Then press the REDPHONE button to return to standby.

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To delete all memorynumbers

Press the SET button

Press the 1 button then the 8 button.


Enter the handset PIN(original setting 0000).

Press the OK ( ).

Press the 1 button.



To speed dial a stored number

Press the MEMORY button.Enter the memory location ofthe number you want, or scrollthrough the list by pressingthe buttons until displayshows the number.

Press the GREEN PHONEbutton to dial the number.

To delete an individualnumber from the memory



Scroll through to the numberyou want to delete.

Press the OK ( ) button.The telephone number flashes.

Press the DELETE button. The number is deleted.

Press OK ( ), you hear aconfirmation beep.

You can store a new numberor press RED PHONE buttonto return to standby.

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To take the Call Waiting

Press the RECALL button.Your 1st caller is put on holdwhilst you speak to your 2ndcaller.

To speak to your 1st calleragain you can either:

Press the RECALL buttonagain and you will bereconnected to your 1st caller,your 2nd caller will be put onhold. You can use the RECALLbutton to toggle between thetwo callers.

Or

Press the RED PHONE buttonto end the conversation withthe caller you are currentlyspeaking to. The handset willring again.

Press the GREEN PHONEbutton and you will bereconnected to the caller whowas on hold.

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Using Caller Display andCall WaitingBT’s Caller Display andCall Waiting

If you subscribe to Caller Display youcan see who is calling you (on yourhandset display). If you are on a calland you also subscribe to a Call Waitingservice, the second incoming callnumber will appear on the handsetdisplay and you will hear an intermittentbeep through the handset. This is to alertyou to another caller waiting to speakto you.

With BT’s Caller Display and CallWaiting service, your Diverse basestation receives caller informationwhich is transmitted over the BTnetwork. This includes the date andtime of the call.

If you are using the Classic handset,the screen shows the caller’s number(if it has been sent) when the phonerings. With the Executive handset if youhave stored a name to go with thenumber in your handset directory, thename will be displayed instead.

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To view the calls list


Press the 2 button. The displayquickly lists the number of newand old calls.

Then it shows the number ofthe most recent caller,alternating with the date andtime the call was received.

Press the SET or MEMORY buttons to scrollthrough the calls list.

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01 03

New call entries

Old callentries

2ABC

Information displayed viaother UK networks

If you are connected to a differentnetwork, you will first have to subscribeto that network's Caller Display and Call Waiting service. Call your networkprovider for more information.

Using the Classic handset

When the phone rings, your caller’snumber is displayed.

If the caller has withheld their number,the display shows _ _ _ __ _ _ _

EXT.

If you call from another handset, thedisplay shows the handset number and INT.

Display shows the icon to indicateyou have a new call in your Calls List.

The Classic handset displays details ofthe 30 most recent calls. When the listis full, new calls replace the oldest calls.

AM or PM

01 J 22.04 10-47 A

Time

Date

This indicates that the call wasanswered when it was received.

Number of calls ifset as unansweredcalls only ornumber of theentry for the “allcalls” setting.

Note

Calls that are “withheld”, “unavailable”or “international” are not stored inthe Calls list, as there is no telephonenumber sent via the Network.

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NOTE WARNING

Changing your calls list from onesetting to the other will automaticallydelete any entries in the current callslist.

To set the calls list to containall calls or unanswered callsonly


Press the 0 then the ✱ button.

Press the OK ( ) button.Display shows 1 or 2.

Enter 1 if you want the callslist to contain details ofunanswered calls only.

Or

Enter 2 if you want the callslist to contain details of all callsreceived.



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To dial a number in the calls list


Press the 2 button. Displayshows the number of the mostrecent caller and alternatesbetween showing the numberand the time and day the callwas received.

Press the UP and DOWNarrows to scroll throughthe calls list. When the numberyou require is displayed.

Press the OK button or theGREEN PHONE button. Thenumber displayed is dialled.

2ABC



To delete the calls list


Press the 3 then the #buttons.


Enter the base station PIN(original setting 0000).


Press the 1 button.



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To delete an individualnumber from the calls list


Press the 2 button. Displayshows the number of the mostrecent caller and alternatesbetween showing the numberand the time and day the callwas received.

Press the UP and DOWNarrows to scroll throughthe calls list until the numberyou want to delete isdisplayed.

Press the DELETE button and hold until the numberdisappears. You hear astuttered confirmation beep.

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Base station and handsetPIN (Personal Identificationnumber)

As a digital phone system, your Diverse3010 Classic provides excellent securityagainst others ‘listening in’ to yourcalls. You can also prevent unauthoriseduse of the handset(s). To do this youneed to know the PIN numbers.

The standard setting for both the basestation PIN and handset PIN is 0000. If you do not wish to change either, youcan use this number for all code andPIN related functions. Please be awarethat anyone with access to the basestation PIN (and this user guide) hasthe potential to change system settings.

If you change your handset PIN, keep a record of the new number in the boxprovided at the front of this user guide.

To change the Diverse 3010Classic base station PIN code

This protects your settings andhelps prevent unauthorisedhandsets using your system.

The standard setting for theBase station PIN code is 0000.You can change this to any 4-digit number.


Press the 0 then the 7 buttons.


Enter the current base stationPIN (original setting 0000).

Press the OK ( ) button. Enter the new four digit code.

Enter the new code again.

Press the OK ( ) button toconfirm. You hear aconfirmation beep. The newcode is stored.


Telephone SecurityYour Diverse 3010 Classic gives you a variety of waysto prevent unauthorised use of the phone or handset.

Note

For extra security we recommend youchange your base station and handsetPIN numbers.

0

7PQRS

KEYPAD

KEYPAD

SE

CU

RIT

Y




27

To change the handset PIN

The PIN on your handsetprotects functions and settingsfrom unauthorised access.

A handset PIN is necessary inorder to:– reset the memory– reset to the original settings.

Handset power must beswitched to ON.



Press the OK ( ) button.Display shows 12 PIN _ _ _ _

Enter the current handset PIN(original setting 0000).


Enter the new four digit PIN.

Enter the new PIN again.

Press the OK ( ) button toconfirm. You hear aconfirmation beep. The newPIN is stored.

Note

You can press the RED PHONE buttonat any time during these steps to quitthe procedure.

1

2ABC

KEYPAD

KEYPAD

KEYPAD

Caution

Do not forget your base station PIN or handset PIN. Special, expert helpis required if you forget the PIN code.Please contact the Diverse Helplineon 08457 908070. Calls are chargedat local rates. You may write downthe base station PIN code and yourhandset PIN in the space provided inthe front of this book. Note that thesenumbers should be kept safe.

To switch the telephonehandset lock on and off

You can prevent an individualhandset from being used tomake all calls except for 999emergency services.

You can still receive incomingcalls. When the phone rings,press the GREEN PHONEbutton as normal.


Press the 1 button.

Press the 1 button again.



1

1

KEYPAD

SE

CU

RIT

Y



28


Press the 2 button to switchthe base station lock ON.

Or

Press the 0 button to switchthe base station lock OFF.



Press the OK ( ) button. Press the 1 button to switchthe telephone handset lockON.

Or

Press the 0 button to switchthe telephone handset lockOFF.

Press the OK ( ) button toconfirm the setting.


To switch the base stationlock on and off

You can prevent all externalcalls via the base station bylocking it. Only 999emergency services andstored additional emergencynumbers can be dialled (see page 27).

You can still receive incomingcalls. When the phone rings,press the GREEN PHONEbutton as normal.


Press the 0 button twice.



0

1

0

KEYPAD

2ABC

0

To switch external diallingoff and on

You can prevent anyregistered handset frommaking external calls. Thehandset can still be used for:– making internal call– receiving external calls– dialling 999 and 112

emergency services numbers– dialling ‘additional

emergency’ numbers whichhave been stored (see page 27).


Press the 3 button.

Press the 0 button.



3DEF

0

KEYPAD

SE

CU

RIT

Y



To store, change and deleteadditional emergencynumbers





Press the OK ( ) button.Display shows:

Press the MEMORY button if necessary to scroll to thelocation you want (i.e. 1-4).


Enter the special number youwant.

Press the button to deletedigits.



29

02 1

Blank or callnumber.

Memorylocation (1-4).

Functionnumber enteredpreviously.

Press the OK ( ) button.Display shows the numbers ofall handsets registered to thebase station (e.g. 1-6).

Enter the number of thehandset you want to disable.

Press the 0 button to stop thehandset from making externalcalls.

Or

Press the 2 button to allow thehandset to make external callsagain.



0

2ABC

Emergency numbers

Storing your own additionalemergency numbers

Before call barring has been set, you canadd up to four additional emergencynumbers, each up to 16 digits long. For example, the doctor’s number, yourpartner’s mobile phone or other familynumber. You can do this from anyhandset registered to the base station.Emergency services (e.g. 999, 112) andspecial numbers can be dialled even ifthe telephone is locked. (N.B.: this does not apply if connectedto a switchboard and call barring is set).

0

2ABC

KEYPAD

KEYPAD

KEYPAD

SE

CU

RIT

Y



My additional emergencynumbers are

1

2

3

4

999 and 112 emergency servicesnumbers are not affected by any callbarring setting. You will still be able todial them. (N.B.: this does not apply ifconnected to a switchboard and callbarring is set).

Call barring and Call enabling

You can bar specific numbers, e.g. allinternational calls by barring theinternational dial code 00.

Enabling

You can also specifically set a handsetso that it can only dial certain numbers.

Call barring affects all handsetsregistered to the base station.

If a barred number is dialled, the phonehangs up automatically and the barrednumber is displayed.

You can store up to five numbers aseither barred or specifically enabledphone numbers. These can be pre-fixnumbers, eg 00 for all internationalcalls. Incoming calls are not affected.

30

Note

Emergency Services 999 calls can bemade at all times.

Note

From switchboards you can dial:– The access code (e.g. 9) followed by

112.Or– R 112.

WarningYou cannot dial 9 999 or R 999from behind a switchboard when callbarring is set.

To dial your additionalemergency numbers

Press the GREEN PHONEbutton to obtain a dial tone.

Dial the additional emergencynumber.

SE

CU

RIT

Y

KEYPAD



Directory for barred/enablednumbers

To: Bar numbers.

Enable handsets to callonly specified numbers.

Create a memory list.





Press the OK ( ) button.Display shows the first location.

Press the MEMORY button if necessary to scroll to thelocation you want 1-5.


Enter the number you want tobar, enable or change. Pressthe button to delete digits.



To switch call barring/callenabling on and off

Once you have set the numbersyou want, you can then switchcall barring/enabling on or offat any time (see below). Youcan do this from any handsetregistered to the base station.






Press 1 to bar the numbersyou have stored.

3 to enable handsets todial only the numbersstored

0 to switch call barring/call enabling off.



31

01 1

Blank.

Memorylocation (1-5).

Functionnumber enteredpreviously.

Note

The barred or enabled numbers mustbe switched on before you can use. See below.

0

KEYPAD

1

3DEF

0

SE

CU

RIT

Y

0

1

KEYPAD

KEYPAD



To adjust the ringer volumein the handset

You can choose from 5 levelsor the ‘crescendo' ring thatincreases in volume.


Press the 5 button. You willhear the current ringer volume.

Use the keypad to enter thesetting you want:

Volume =1-5 (1 is the lowest).

Crescendo = 6.


To adjust the melody of thehandset ringer

There are 10 melodies.


Press the 6 button. You hearthe current melody.

Press a button 0-9 until youhear the melody you want.


32

Additional features

Your Diverse 3010 Classic has manyuseful features which can beprogrammed to best suit the way youwish to use your phone.

Adjusting volumes and tones

It is possible to set and adjust thevarious tones emitted by your Diverse3010 Classic base station and yourhandset.

5JKL

KEYPAD

1-5

6MNO

6MNO

0-9

Adjusting the ear piecevolume

The volume of received callscan be set to three differentlevels, ranging from normal toloud. (Ear piece volume canalso be adjusted during a call.)

To set the volume:



Press the OK ( ) button. Thecurrent setting is displayed.

1

0

AD

DIT

ION

AL

FEA

TU

RE

S



33

To adjust the melody of thebase ringer

There are 10 melodies.


Press the 0 button.

Press the 6 button.


You hear the current melodyand the display shows thecurrent setting.

Press a button 0-9 until youhear the melody you want.



Press 1 for normal volume.

Press 2 for louder.

Press 3 for loudest.


Press the RED PHONE buttonto return to standby (do notpress this button during a call).

2ABC

3DEF

To adjust the ringer volumein the base station

You can choose the‘crescendo’ ring that graduallyincreases in volume, plus 5additional levels: 1 = lowest; 5 = loudest; and 0 is off.


Press the 0 button.

Press the 5 button.

Press the OK ( ) button.The ringer sounds and thecurrent setting is displayed.

Use the keypad to enter thesetting you want:

Volume =1-5 (1 is the lowest).

Crescendo = 6.

Off = 0.



0

5JKL

KEYPAD

1-5

6MNO

0

0

6MNO

0-9

To switch the confirmationtones on and off

Whenever you confirm a newsetting, your handset gives along confirmation beep. Youcan switch these beeps on andoff.




Press 0 to switch the tones off.

1

3DEF

0

AD

DIT

ION

AL FE

AT

UR

ES

1



To switch music on hold on or off

When you have a caller onhold you can choose to let thatperson listen to music whilethey are waiting for you toreturn to them.


Press the 4 button.

Press the 3 button.




Press the 1 button to switchthe music ON.

Or

Press the 0 button to switchthe music OFF.



To switch the handset buttonbeeps on and off

Whenever you press a buttonon the phone you hear a beep.You can switch these beeps onand off.




Press 0 to switch the beepsoff.

Or

Press 1 to switch the beeps on.



Or

Press 1 to switch the tones on.



34

1

1

4GHI

0

1

4GHI

3DEF

KEYPAD

1

0

AD

DIT

ION

AL

FEA

TU

RE

S



35

To switch the base stationnumber in the handsetdisplay on and off

When set up, the currentlyactive base station is displayedwhen the handset is instandby, eg –1–. This can beuseful if you are using morethan one base station.




Press 0 to switch the basestation display off.

Or

Press 1 to switch the basestation display on.



To switch the batterywarning beep on and off

When the batteries are low,you will hear a warning beep.You can turn this beep on and off.




Press 0 to switch the beep off.

Or

Press 1 to switch the beep on.

Or

Press 2 to hear the warningbeep only during a call.



1

5JKL

1

6MNO0

1

2ABC

0

1

AD

DIT

ION

AL FE

AT

UR

ES



To reset your Diverse 3010Classic base station to theoriginal settings


Press the 3 then the # buttons.


This will reset:

Ringer volume 5

Ring tone 1

Switch base lock, anddisable/enable callnumbers OFF.

Number for disabling/enabling DELETED

Stored emergency numbers DELETED

Dialling mode DTMF

Pause after picking up

line/dial-out code 3 seconds

It will also delete the caller display list.

This will not reset:– The base station PIN.– Handset registration settings.



Press the 0 button.



36

To switch auto talk on and off

When the handset is slottedinto the base station, you cananswer a call just by pickingup the handset. If you switchthis setting off, you will alwayshave to press the GREENPHONE button to answer acall.




Press 0 to switch auto talk off.

Or

Press 1 to switch auto talk on.



1

7PQRS

3DEF

#

0

1

KEYPAD

0

AD

DIT

ION

AL

FEA

TU

RE

S



37

This will NOT reset:– The handset PIN.– Registration to the base station.

This will reset:

– Handset earpiece volume to 1.

– Auto talk to ON.

– Button beeps to ON.

– Battery warning beep to ON.

– Confirmation beep to ON.

– Base station on-screen display to OFF.

– Handset ringer volume to 5.

– Handset ringer tone 1.

– Ring priority OFF.

It will delete:

– Numbers stored in the speed dialmemory.

– Numbers in the redial memory.

To reset the handset to itsoriginal settings






Press the 0 button.



1

8TUV

KEYPAD

0

Call allocation

If you have registered additionalhandsets with your Diverse 3010 Classicbase station you can specify the way youwish the phones to ring.

Group ringing

Your Diverse 3010 Classic will ring allhandsets registered to its base wheneverthere is an incoming call. This is calledgroup ringing.

Ring priority

Your Diverse 3010 Classic can be set sothat an incoming call will ring first at apreferred handset. If there is no answer,the call will revert to all other handsets.This is called ring priority. Your Diverse3010 Classic is preset for group ringing.

AD

DIT

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AL FE

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UR

ES



38

To change between ringpriority and group ringing






Press the 1 button to set groupringing.

Or

Press the 2 button to set ringpriority.



3DEF

2ABC

KEYPAD

1

2ABC

To set which handset willreceive ring priority

Once you have set yourDiverse 3010 Classic to ringpriority, you can select thehandset you want to ring first.

The handset registered withthe base station as 1, isautomatically the priorityhandset and will ring firstunless you specify anotherhandset.






Enter the number of handsetyou want to ring first, e.g. 1-6



3DEF

KEYPAD

1-6

AD

DIT

ION

AL

FEA

TU

RE

S



39

To set the number of rings onring priority

You can specify the number of rings your selected handsetcan have before an incomingcall reverts to all availablehandsets.






Press a number buttonbetween 2-9 to set the numberof rings you want.



3DEF

4GHI

KEYPAD

2-9

Note

If you are using the Diverse ExecutiveHandset please refer to that user guide.

AD

DIT

ION

AL FE

AT

UR

ES





To set TONE dialling withearth recall


Press the 3 then 5 buttons.




Press the 3 button to set Tonewith fixed flash time.

Or

Press the 1 button to set Tonedialling with Earth recall.



40

Using your Diverse 3010Classic with a switchboardYour Diverse 3010 Classic can beconnected to compatible switchboards.If in doubt please contact yourswitchboard supplier.

Setting to Tone or Pulsedialling

Your Diverse 3010 Classic is pre-set toTONE dialling – you will hear a tonebeep each time you dial a number. Tone dialling is suitable for all moderndigital exchanges. If you cannot make a call with TONE dialling, you mayneed to switch to PULSE dialling.

3DEF

5JKL

KEYPAD

4GHI

To set PULSE dialling withearth recall


Press the 3 then 5 buttons.




Press the 4 button.

3DEF

5JKL

KEYPAD

1

3DEF

SW

ITC

HB

OA

RD



To insert an access code

This means the access codewill be automatically dialledbefore any number stored inthe Caller Display calls list.






Enter the access code for yourswitchboard (this can be up to3 digits).



41

4GHI

0

KEYPAD

KEYPAD

SW

ITC

HB

OA

RDNote

It is possible to set TONE withadjustable TBR, however, this is notrecommended for the UK network.

WARNING

If Call Barring is set you can only dial9 112, R 112 or R 999 in anemergency. Not 9 999. See page 29.

Note

You can store RCL, ✱ and # as wellas the digit keys 0-9.

You may find it useful to enter 144(for BT Chargecard access) as one ofthe access codes, together with an accesspause of six seconds – see ‘Setting theaccess pause’ on the next page.

To set TONE dialling withtime break recall


Press the 3 then the 5 button.




Press the 2 button.



3DEF

5JKL

KEYPAD

2ABC



To set the access pause

You can change the length of a pause before the dial tonecommences. The standardsetting is for a three secondpause.






Enter the length of pauserequired by your switchboard:

1 for 1 second.

2 for 2 seconds.

3 for 3 seconds.

4 for 6 seconds.



4GHI

1

KEYPAD

1

2ABC

3DEF

4GHI

42

SW

ITC

HB

OA

RD



(Enter 1 for the base station when registering for the firsttime. When registering thehandset at additional basestations, enter 2, 3 or 4 asnecessary.)



Press the OK ( ) button. The flashes.

At the base station:

Press and hold down the PAGEbutton on the base station (forabout 10 seconds) until youhear the tone.

At the handset:

Display shows the handsetnumbers available, eg – 2, 3, 4,5, 6.

N.B. There is a small delaybefore these numbers aredisplayed on the screen.

Select and enter one of thesenumbers. This is now thehandset’s internal number andit is registered with the basestation. The stops flashing

Registering a new Diverse 3000 Handsetwith the base stationUp to six handsets can be registeredand operated from the Diverse 3010Classic base station. The system allowsyou to make internal intercom callsbetween two handsets while a third ismaking an external call.

Each additional handset you purchasemust be registered at the base station.

43

Note

If you are registering a Diverse 3000Executive Handset follow the instructionsin the Diverse 3000 Executive Handsetuser guide.

To register a Diverse Classichandset

At the handset:



Press the ✱ button. The basestation numbers are displayed.

Enter the number of the basestation you want 1-4.

INT

✱

1-4

1

KEYPAD

RE

GIS

TE

RIN

G



44

To de-register a handset

At the handset:


Press the 3 button.

Press the 6 button.




Enter the number of thehandset to be de-registerede.g. 1-6 (number is deleted).


Press the RED PHONE button.

3DEF

6MNO

KEYPAD

1-6

Note

If you are experiencing problems,please call the Diverse Helpline on08457 908070.

Note

Additional handsets can only be de-registered from the base station thatthey are locked onto at the time.

RE

GIS

TE

RIN

G



Using multiple basestations and handsets

When the handset has been registered at two or more base stations(see ‘To register a handset’ page 43),you can choose between three options:

You can use up to six handsets on eachDiverse base station and up to fourbase stations with your Diverse handset.

The handset supplied with your firstbase station is already registered ashandset 1 and your first base station isbase station 1.

It is possible to build your Diverse 3010Classic into a much larger phonesystem with the addition of up to 3extra base stations.

When planning to use a handset atmore than one base station, it isrecommended that you:

• Assign a number to each base station,from 1 to 4.

• Number each handset (1 to 6)registered at each base station.

• Register the handsets at base station 2 (and 3 and 4 if used) in thesame order as used for base station 1.

• Activate the display of the base station.Numbers on each handset, as shownon page 43.

Using multiple basestations and handsets

45

Note

If you move out of range of the displayedbase station, and within range ofanother base station, your radio linkwill be automatically set up (providedyour handset has been registered withthe new base station.)If, however, you move out of range ofthe displayed base station, and withinrange of another base station duringa call you will lose your call connection.

Note

The handset display shows you if thehandset is located within range of a registered base station. If the symbol flashes continuously, it meansthe handset is not within range of aregistered base station. If the symbolis not flashing, you are in range.

MU

LTIP

LE



46

To set your handset to prioritybase station selection

This setting tells your handsetto search for a specified basesignal for 30 seconds. If thesignal cannot be found, thehandset reverts to automaticselection of the base with thebest signal. This setting isrecommended where there isan overlap between two orthree base stations.



Enter the priority base stationnumber twice, eg. 1, 1.



To set your handset toautomatic base selection

Your handset is pre-set toautomatic base selection.

If you are moving around, andlikely to lose contact with yourbase station, your handset canbe made to automaticallyswitch to the best availablebase station. This means that ifyou are in an area where thesignals of two base stationsoverlap, your handset willselect the strongest signal.



Press 0 to set automatic baseselection.



INT

0

Note

Please note that you cannot movebetween base stations whilst a call is inprogress. If you attempt to do so, youwill lose your connection.

INT

1

1

MU

LTIP

LE

Note

This procedure may vary if you arelinking to a Diverse 2-Line or DiverseISDN. Please refer to the user guidesfor these base stations for the correctprocedure.



To set your handset to fixedbase selection

This setting prevents yourhandset from linking up withany base station other than theone you have set.



Enter the fixed base stationnumber once, eg, 1.



INT

1

Note

If you are in an area where base stationsignals overlap it is best to specify thebase/ telephone line you operatethrough. In this case you changeautomatic base selection to manualselection (with an automatic searchdefault), see opposite.

Note

If your handset is taken out of range,switch it off, move back into basestation range, and then switch on again.This will speed up re-registration tothe base signal.

47

MU

LTIP

LE



General information

Within the 12-month guarantee period:

If you experience difficulty using theproduct, prior to returning yourproduct, please read the Help sectionbeginning on page 50, or contact theDiverse Helpline on 08457 908070 forassistance.

In the unlikely event of a defectoccuring, please follow the Helpline’sinstructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephonenetwork. We recommend that you callthe Helpline on 08457 908070 andask for details of our recommendedrepair agents.

48

GE

NE

RA

L IN

FOR

MA

TIO

N

Guarantee

Your Diverse 3010 Classic is guaranteedfor a period of 12 months from the dateof purchase.

Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the Diverse 3010Classic, or any component thereof,(other than batteries), which isidentified as faulty or below standard,or as a result of inferior workmanshipor materials. Products over 28 days oldfrom the date of purchase may bereplaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply todefects that occur within the 12month guarantee period.

• Proof of purchase is provided.• The equipment is returned to point

of purchase.• This guarantee does not cover any

faults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, orany attempt at adjustment or repairother than through approved agents.

• This guarantee does not affect your statutory rights.



Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN),which is used to calculate the numberof items that may be connected to anyone telephone line. The Diverse 3010Classic has a REN of 1. Any otherinstrument provided by BT may beassumed to have a REN of 1 unlessstated otherwise. A total REN of 4 isallowed. (For example: if Diverse 3010Classic is used in conjunction withthree extension telephones, each with aREN of 1, the total REN is 4.)

Only use approved power supply itemcode: C39 280-Z4-C174/..-C67.

RTTE

This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards.

This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTerminal Equipment Directive(1999/5/EC).

Switchboard compatibility

Generally this telephone may beconnected to switchboards whichsupport tone signalling and timed breakrecall. In the event of any difficultiesplease consult your switchboard serviceprovider.

Switchboard external lineaccess code

When you connect your telephone to a switchboard, you can set theswitchboard’s external line access codeso that when you make an external callusing the handset directory or redial listthe code is automatically dialled beforethe number. See main user guide fordetails, page 40.

49

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50

Help

Your Diverse 3010 Classic has beendesigned to be easy to use. If youshould experience a problem, pleasecheck the following points.

Emergency calls

The emergency services can becontacted in the UK by dialling 999,or 112 in any country that is amember of the European Community.

Note

If your Diverse 3010 Classic isconnected to a switchboard, you mayhave to dial an access number before112 or 999 to contact the emergencyservices. (See page 41). Someswitchboards cannot dial out during a power failure.

N.B.: 9 999 cannot be dialled frombehind a switchboard when callbarring is set.

Replacing handset batteries

After a time, you may find that thehandset batteries are running out ofcharge more quickly. This is a standardsign of wear and the batteries will needreplacing.

Note

Use only AA size, approvedrechargeable batteries in the handset.Any other types may cause irreparabledamage. Never use conventionalalkaline batteries.

For a list of approved batteries, seepage 8. Batteries are available fromthe Diverse Helpline on 08457908070 or your local BT shop.

HE

LP

BT accepts no responsibility fordamage caused to your Diverse3010 Classic handset by the use ofnon-approved batteries.

Note

Do not immerse batteries in water or throw them into fire, or dispose ofthem with ordinary domestic refuse.To charge the batteries place thehandset on its base station.



51

No display appearsIs the handset switched on? The battery may be flat or dead.Recharge or replace the battery.

No dial toneIs the telephone line cord plugged intothe phone socket and the base station?

If other handsets are registered on thebase, the outside line may already be inuse. Wait until the call is finished andtry again.

The symbol is flashing or youcannot link up with the base stationIs the handset registered with the basestation? To register the handset, seepage 43. Is the power cable connectedat the base and the power switched onat the wall socket?

If you press the PHONE button whilst is flashing, you will hear four short

beeps from the handset.

Note

If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, andthen ON again, it will find the basestation within a few seconds.

The base station or handset does not ringThe ringer volume may be set too low,or switched off at the base station. To adjust the ringer volume at thehandset or base station, see pages 32 or 33 respectively.

Is the telephone line cord connectedcorrectly? See page 11.

Can’t get through, even though adialling tone can be heardYou may be set to the wrong signallingmethod. To change between TONE and PULSE dialling, see ‘Connected to a switchboard’, page 40.

Handset beepsAre the handset batteries low? You willhear a beep every 30 seconds.

If is flashing?You will hear four short beeps whenyou press the PHONE button. Check youare still in range of your base station.

Buzzing noise on myRadio/TV/Answering Machine/PCDiverse is too close and is causinginterference. Move it further away.

HE

LP



52

You can’t get a connection or youget the wrong connection afterspeed diallingHave you entered a pause after theaccess code? See page 42.

Check you have selected the correctdialling mode. See page 40.

When connected to aswitchboard

Note

If you are still experiencing difficulty,please call the Diverse Helpline on 08457 908070.

HE

LP



Access codes 41

Access pause 42

Auto talk on/off 36

Barred numbers 30-31

Base stationadditional base station 46automatic base selection 46fixed base selection 47priority base selection 46

Base station lock, on/off 28

Base station reset 36

Base station PIN 26

Batteriesapproval 8charging 10installing 9performance 10replacing 47warning 11warning beeps 35

Belt clip 10

Building up a phone system 6

Call allocationgroup ringing 37-38number of rings 39ring priority 37-39

Call barring 30-31

Call enabling 30-31

Caller Display 22

Calls list 25delete 25dial 24set 24view 23

Callsend 14external 13holding 17internal 16making 13on hold 17receiving 14redial 15transferring 16, 18

Call timer 15Call Waiting 22Confirmation tones 33

Deleteall memory numbers 21calls list 25individual number from

the memory 21redial memory 15

De-register handset 44

Emergency numberschange 29delete 29dial 30store 29

Ending calls 14External calls 13-14

53

Index

IND

EX



Guarantee 48

Handset beeps on/off 34Handset confirmation

tones on/off 33Handset lock 27Handset PIN 27Handset quick guide 4Help 50Holding calls 17

Internal calls 16

Keypad lock 13

Listening in (on your conversation) 18

Making calls 13Memory numbers

delete 21speed dial 21store 19store from redial list 20

Music on hold – on/off 34

On hold 16

On/off 11auto talk 36base station lock 28button beeps 34confirmation tones 33external dialling 28handset 13handset lock 27keypad lock 13music on hold 34secrecy 16

Page a handset 16Phone socket 11

54

Power adaptor 9Power cable 9Power socket 9Pulse dialling 40

Quick call transfer 19Quick guide (handset) 4

Receiving calls 14Redial 15Register with base station 43REN, how many phones can I have? 50Reset

base settings 36handset settings 37

Returning your Diverse 3010 Classic 48

Safety instructions 7Secrecy 16Security 26

base station lock 28base station PIN 26external dialling on/off 28handset lock on/off 27handset PIN 27

Setting up 9Switchboard use 40-42

Technical information 49Telephone line cord 11Tone dialling 40Transferring calls 16, 18

Volumebase station melody 33base station ringer 33earpiece 32handset ringer 32handset melody 32

IND

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Offices worldwideThe Telecommunications services described in this publication are subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

TouchtoneTM is a registered trade mark ofBritish Telecommunications plc in the UK.

© British Telecommunications plc 2001.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Diverse 3010 Classic (2/01) 4Designed by The Art & Design Partnership Limited.

Siemens number: A31008 – G3010 – P001 – 51 – 7619 CE compliant to R&TTE Directive (1999/5/EC)

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