cadm-it/huit service catalog integration · service catalog integration april 2016 . huit’s...
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CADM-IT/HUIT
Service Catalog Integration
April 2016
HUIT’s Service Catalog is a tiered structure
The Service Catalog is organized into three logical tiers:
• Service Category is a superset of services intended to contain, bundle, and
organize the services themselves (e.g. End User Computing)
• Services are the IT services themselves (Email)
• Services Offerings are instances of the service (O365, Gmail)
Service Category
Service
Service Offering
2
Summary of CADM-IT Services
8
CADM-IT-Related Services Number of Offerings
Category: Administrative Systems
Campus Services Systems 16
Finance and Procurement Systems 10
Human Resource Systems 11
Operational Technologies & Physical Security Systems 8
Payment/PCI Systems 2
Research Administration and Compliance Systems 8
Category: Data Management Services
Data Analysis and Reporting 6
Enterprise Data Integration Services 9
Enterprise Data Management Services 5
Total Offerings 75
HUIT Services (Before) Integrated Services (After)
1 Administrative Systems 1 Administrative SystemsAlumni Affairs and Development Systems Alumni Affairs and Development SystemsAthletics Systems Athletics SystemsData Management Services FAS Admin ServicesFAS Admin Services FAS Student Admin SystemsFAS Student Admin Systems Finance and Procurement SystemsFinance and Procurement Systems Human Resource SystemsHuman Resource Systems Localized Document Repository SystemsLocalized Document Repository Systems Museum SystemsMuseum Systems my.harvardmy.harvard Research Administration SystemsReporting, Analytics and Business Intelligence Student Financial ServicesResearch Administration Systems University Admin SystemsStudent Financial Services Web Publishing ServicesUniversity Admin Systems Campus Services Systems New ServiceWeb Publishing Services Operational Technologies and Physical Security Systems New Service
Payment/PCI Systems New Service2 Data Management Services New Category
Data Analysis and ReportingEnterprise Data Integration Services New ServiceEnterprise Data Management Services
2 End User Computing 3 End User ComputingCollaboration Services Collaboration ServicesEmail and Calendars Email and CalendarsField Support Services Field Support ServicesNetwork Services Network ServicesPhone Services Phone Services
3 IT Provider Services 4 IT Provider ServicesCloud Services Cloud ServicesHUIT Supporting Tools and Systems HUIT Supporting Tools and SystemsIdentity and Access Services Identity and Access ServicesNetwork Services Network ServicesPhone Services Phone ServicesServer Administration Server AdministrationWeb Hosting Web Hosting
4 IT Security 5 IT SecurityInformation Security Education and Consulting Information Security Education and ConsultingInformation Security Operations and Engineering Information Security Operations and Engineering
5 Library Technology Services 6 Library Technology Services Library Access and Discovery Library Access and DiscoveryLibrary Collections Library Collections
5 CADM-‐IT related services Library Research and Learning Services Library Research and Learning Services 9 CADM-‐IT related services6 Teaching and learning 7 Teaching and learning
Core Teaching Technologies Core Teaching TechnologiesDigital Video Services Digital Video ServicesLearning Spaces Support Learning Spaces Support 4
Integration and Mapping of HUIT + CADM-‐IT Services
Currently, HUIT's Service Catalog is comprised of: -‐ 6 Categories (in Bold)-‐ 33 Services
CADM-‐-‐IT Integration will expand the Service Catalog: -‐ 7 Categories -‐-‐ 1 new entry (in Bold)-‐ 37 Services -‐-‐ 4 new entries
Category Service OfferingCommuter systems
Emergency management systems
Energy and utilities systems
Event Management
Facilities maintenance systems
Food and Dining Systems
Global Support Services
Health and Safety systems
Hotel Management
Housing systems
ID card systems
International Office systems
Magazine systems
Parking and transportation systems
Postal mail systems
Real-estate systems
Accounting and Chart Maintenance
Budgeting
Capital Planning and Capital Approval at Harvard
Chart of Accounts Validation Service
Customer Payment Receipts
Invoice Payment
Purchasing Card Approval and Reconciliation
Purchasing Goods and Services
Shipping
Travel and Expense Reimbursement
Absence Management
Benefits
Commitment Accounting
Document Imaging
Enterprise Learning Management
Human Resources
Payroll
Pension
Performance Management
Recruiting
Time & Labor
Building access control
Building automation systems
Chilled water plant OT systems
Dining refrigeration monitoring
Fire detection and prevention systems
Security video systems
Shared OT infrastructure
Steam plant OT systems
Crimson Cash / Meal Plans
POS
Data Use Agreement Management
PI Reporting and Forecasting
Research Administration Management Systems
Research Compliance - Effort Reporting
Research Compliance - Financial Conflicts of Interest
Research Compliance - Human Subjects (IRB)
Research Overhead Rate Negotiation Support
Sponsor Invoicing, Management and Reporting
Compliance Reporting
Data Mining
Platform for report developers
Production Reporting
Reports, Dashboards, and Scorecards
Statistics and predictive analytics
Data API services
Data Quality Operations
Database Sandbox (UTS)
Direct DB Query Access
ETL Services
Historical Data Storage
Information Data Modelling
Replication
Report semantic layer (OBIEE RPD)
Data lineage and Origin 7 Categories
Data Quality Management 37 Services
Glossary 238 Offerings
Platform for Data Documentation
Platform for Developers (API, ELT) 5
CADM-IT-Specific Services: 2 Categories, 9 Services, 75 Offerings*
Ad
min
istr
ative
Syste
ms
Campus Services Systems
Finance and
Procurement Systems
Human Resource Systems
Operational Technologies and
Physical Security Systems
Payment/PCI Systems
Research Administration and
Compliance Systems
Da
ta M
an
ag
em
en
t S
erv
ice
s
Data Analysis and Reporting
Enterprise Data
Integration Services
Enterprise Data
Management Services
*NOTE - HUIT's entire
integrated service
catalog will contain: