Prepa ringa trip

2.1 Choosing a hotel

Question formsIs there... ? Are there... ? How many... ?

SPEAKING

Discuss the following questions in pairs or groups.

a \ühy do people visit your country: for business, pleasure, or both?b

.lflhere do business people stay when they visit your country?

c \lhat kind of hotels are there?d Are hotels in your country expensive?e What is imponant when you choose a hotel?f You are travelling to New York on business.'What questions do you ask

the travel agent?

TISTENING

Isabelle Dussan is a publisher. She s'orks inLondon ior Hachene. the French publishingcompan)'. Nexr month. she has a meeting inNew York. She doesn't knor¡'\erv York. soshe asks an American colleague. larry, about it.

Listen to the conversation. Are these statements true (T) or false (F)?

Tick the boxes.

Her bud-g_et is $150 a day.She is staying for three days.Rockefeller Center is an arts centre.There are a lot of good restaurants in New York.Isabelle likes swimming.Central Park is dangerous.

E

a

bc

d

ef

TF

nnnnnnnn-nnn

24

> J

7

2.1Choosing a hotel

E 2 Now listen again and check your answers. Fil l in the spaces.

hotels in that part of town?some great restaurants in New York and

usually a ballet at the Lincoln Center.

a

b

c OO

l fhere can I f ind a l is t o f hote ls? . . . . . . . . . .several.

#

lots of yellow cabs.

READING h_ . . , ; . ,

Larry gives Isabelle a guide to hotels in New York.

1 Match the symbols (1-6), the facil i t ies (a-f), and the definit ions (A-F),

(e.g. l-c-F).

a swimming-pool

b business centrec airport shuttled car parke express checkoutf exercise facility

room equipped with PCs, faxes, etc.place to swimplace to leave your carplace to work out; a gym

way of paying your bil l early

private bus to the airport

Hr

trFIHgETl¡IE

A aB a

C a

D aE a

F a

2 .1Choosing a hotel

2 Read the exrrac below and find the informatron.

NEWYORKHOTEL GUIDE

RADISSON EMPIRE HOTEL44 West 63rd Street Phone' 212-265-7400

New York, NY 10023 tax 212-315-0349

Hotel Overview: Moderate Hotel, 30 minutes

from LaGuardia A¡rportRestaurant: The EmPire Grill' BlUD

EtrHgFT Blwl-rer- NEW YoRK (THE DRAKE)440 Park Avenueat 56th StreetNew York, NY 10022

Hotel Overview: Business Hotel, 9 miles from

LaGuardia AirPortRestaurant: Cafe Swiss B/1, Drake Bar''B/UD

gEgFI ETHE WALDORF-ASTORIA301 Park AvenueNewYork, NY 10022

Phone: 2 1 2-355-3000tax. 212-421 -8103

Hotel Overview: Deluxe Hotel, ' l 5 miles from

LaGuardia AirPorti"ii"ut"nt'

'Peacock Atley: BllJD, Bowl & Bale UD '

Oscar's: BIIJD; lnaglku: UD

trESIE

LOEWS NEW YORK HOTEL569 Lexington AvenueNewYork, NY 10022

Phone: 21 2-752- lO0OFax: 212'758-631 1

Phone: 2 1 2-42 1 -0900

Fax. 212-31 1 -4190

Hotel Overview: Moderate Hotel' 8 mrles from

LaGuardia AarPortRestaurant: Lexington Avenue Grille: BlUD

EgtrF¡ BTHE PLAZA HOTEL5th Avenueat 59th Street Phone'212-759-3000

Ñ.* Votf, NY 10019 Fax 212-159-3167

Hotel Overview: Deluxe Hotel, 10 miles f rom

LaGuardia AirPorti"rt"utunt. Edwardian Room: BIIJD ' Palm Court:'AlUl,

OVtt", Bar: lJD, Oak Room: llD' Plaza Lounge'

D

trtrF¡ B

3

a !ühat is the phone number for Loervs \eu' York Hotel?b Is there a gym at the Waldorf-Astoria?c \X/hich hotels have pools?d \X/hich two hotels are rhe most expensir.e?

Look at the map and find the hotels in rhe Guide (A-E). which hotel isclose to the Rockefeller Center?

4 vhich is the best hotel for Isabelle? Think about the folrowing beforeyou answer:

- What is her budget?- S7here is her meeting?- rü/hat does she want to do in her free time?

(Look at the tapescripr for if necessary)

26

2 .1Choosing a hotel

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TANGUAGE FOCUS I

1 Here are some questions and answers about the'üTaldorf-Astoria Hotel.Use the hotel information on page 26 to fi l l i l the spaces.

a Is there a gymnasium? Yes, there is.b Is there a swimming-pool? ..f ' .:,....

\ c garage?

d . . . . . . . . . . A i rpor t Shut t le?

e How many . . . . . . . . . . ?f . . . . . . . ; . . ?

. . . . ' . . . . . .

Four, but only two do breakfast.Yes. The number's 212 421 8103.

Now make more questions about the other hotels and ask your partner:

Is there. . . ? Are there. . . ? How many. . . ?

3 Imagine you are going to New York next month. \X/hich hotel do you

want to stay at? 'Sfhy?

7'

2.2Booking a hotel

2.2 Booking a hotel

Making requeetsCan 1... ? Could you... ?

SEE LANGUAGE FILES: 9, 18

TISTENING

Isabelle Dussart phones the Radisson Empire Hotel to reserve a room.

1 Before you listen, match the questions with the answers.

I Could I have your name, p lease ? a Yes. I t 's 315 0349.2 Could you send me a fax to confirm? b Dussart.3 Could you spell that?4 Can you give me your fax number?

5 Can you hold the l ine?

Listen and write down the information that

receptionist.

2

c OK.d Of course.

'!lhat's your

number?e D-U-S-S-A-R-T.

Isabelle gives the

3 Listen again and fi l l in the spaces.

a O Good morning, Radisson Empire. . . . . . . . . . . help you?

O Dussart. IsabelleO . . . . . . . . . . . . . . . . : . . . .O D-U-S-S-A-R-T.

c O . .1 . : . . ] . . . . i ; . i . . . .

. . . i . . . . . . n)me, p lease?

. . . . . . . . . . a fax to conf i rm your

Dussart.

28

your fax number?

2.2Booking a hotel

PRACTICE

1 Choose which responses (a - d) are correct. Sometimes more than one

answer is possible. Are any of the answers impolite?

1 Could I use your fax?a Yes, of course.b Yes, I can.

c No, thanks.

d I 'm sorry, it 's out of order.

Could you help me?

a I'm afraid I can't.

b Yes, certainly.

Can I leave early today?

a I'm afraid not.

b I 'm sorry.'S7e're too busy.

c

d

cd

Could you lend me your calculator?a Yes. Here you are. cb Yes. of course. d\

May I open the window?

a No, don't.

b Sorry.

Yes, please.

No, I can't.

Not at all.Yes, thank you.

Not at all.I 'm afraid I can't. It 's broken.

c Yes, go ahead.

d I 'd rather you didn't.

2 Now look at the Language Note and check your answers.

rgrErequests

Bceponses Negetive Responses

I'm sotry...I'm afraid not.I'ddta yo* didn't.

29

Booking a hotel

PRACTICE

In pairs, practise asking and anss'ering the questions. Use the verb in

brackets, l ike th is :

In a restaurant , \ 'ou want the menu. (br ing)'-

Could t,ou bring me tbe menu, please?

O Yes, of course. Here you are.

1 In a restaurant, you want some water. (have)

2 You want to leave a meeting early. (leave)

3 You want to use a colleague's dictionary. (lend)

4 You want to smoke. (smoke)

5 You want to know the time. (tell)

6 You want to use someone's phone. (use)

7 You want your secretary to type a letter. (type)

8 At work, you want a coffee. (get)

Note gives examples of polite expressions used in British

I'm sorry...I 'm afraid...

1 \íhat polite expressions do you use in your language?

2 When do )'ou use them? (With waiters in restaurants? Vith colleagues

at work? With f r iends?) Think about the s i tuat ions in

3 l lhen do vou not use them?

SPEAKING

The LanguageEnglish.

Could )toLt ... ?

PAIRWORK : : ' '

Person A: Your information is in File C, page 157.Person B: Telephone the Plaza Hotel (Person A) and book a double roomfor yourself. \-

Your name: Hans Loeffner

Dates: From April 23rd to 25th.Check the price: How much... ?

Check the fax number: Could you... ?

WRITING

Isabelle sends a fax to confirm her

to confirm.

booking. These are the details she needs

Dates : B-11 MarchType of room: Single with bathPrice: $165 per nigbtTime of arrival at hotel: about 9 D.m.

1 Fill in the spaces in the fax.

FAXAttention:

From:

ReservationsRadisson EmPire Hotel,

New Yorklsabelle Dussart, Hachette (London) 312195

l,F"g##,t)*'s"t+

2 Later, Isabelle decides to stay an extra night. lVrite another fax to the

hotel to ask if this is possible.

31

2.2Booking a hotel

2.3Flying out

I

sffi

2.3 Flying out

Telling the time

a quarter past six 6.15 p.m. 18.1 5

SPEAKING

1 What time do you do these things? Fill in the table below withDartner.

You Your partner

start work/collegefinish work/college

have dinner at home

go out for dinner

watch TV

watch the news on TV

go shoppinggo to bed

't

Now discuss your answersanswers surprise you?

with the rest of the class. Do anv of the

3 Do people do these things at different times in other countries?

READING

Read this extract from a suide to New York.

Opening and Closing Times

2

{."$

New York is a 24-hour-a-day city. The subways and buses run

round the clock and plenty of services are available 24 hours a

day, seven days a week.

Banks are open from 9-3 from Monday to Friday, w¡th certain

branches open late on Friday.

Post offices are open weekdays from 10 to 5. The main post

office on Eighth Avenue is open 24 hours a day.

Museums are closed on Mondays, but open late on Tuesdays

or Thursdays.

Stores are usually open 10-5 Monday-Saturday. ln residential

neighbourhoods, stores are open later and they are also open

on Sundays.

32

2.3Flying out

1 Answer these questions.

a How long are banks open for?b

'Sflhat time do banks open?

2 Here are some answers. Níhat are the questions? The first one is donefor you.

a When do banks close?b

:,: lt:r¡::::it:lll:!:

i

l- 1 . . t ;

3 p.m.On Mondays.10 a .m.Friday.5 o'clock.Every day of the week.

M{past-

afterl *d¡o (An Engli*: qñ',:i::,:ii.{:::':tf*i:i3

::aittil

2.3Flying out

LANGUAGE FOCUS

1 Look at the pictures. S7hat time is it?

2 Study the table below and complete it.

ROIE PLAY

Person A: Turn to File D, page 157.

Person B: You are Isabelle Dussart. You go to the travel agent to getinformation on flights to New York. You want to arrive on Tuesdayevening. Your meeting is on Slednesday at 10 a.m.

Find out the information you need. Ask questions based on the notes below.

- How long take London to New York?How long does it take to fly from London to New York?

- How much cost?- What time difference between London and New York?- How many flights per day?

afternoon flight?- llhat time arrive?

STANDARD 24.HOUR CLOCK(iti n e rari es, ti metables, etc. )

three o'clockfive past threequarter past three

r * , i . ) . . . . . . . l . '

half past threetwenty-five to four

. ' . I '

threethree oh five

. . r 1 . . . . . . . . . . .

three thirty

three forty-five

fifteen hundred (hours)

fifteen Qh fivefifteen fifteen. t . . . . . . . . . . . . . .

. . . . . . . : . . . . . . .fifteen thirty-five. . . . . . , . . . . ; : . .. . . i . . ' . . : . . . . . .

15.0015 .051 5 . 1 515.2515 .3015.3515.4515.55

34

.*>.s-.!-tqa+€

Flying out

LISTENING

Isabelle Dussart is waiting for her plane. Listen and complete the missing l,details.

PRACTICE

Time Bingo'Slork

in groups of three or four.

Person A: You call the list of times below to the other players. Read the

numbers in the order they appear.

Person B/C/D: Choose one of the bingo cards at the back of the book andfollow the instructions. (Person B: File E, page 157; Person C: File I, page

158; Person D: File O, page 161).

€o': p'$.,m{T}'iff'{p,i i4;te"' '"/ff\" u = '

ff '""ü

ffi'.0ffi*1 ü,'ffi:qtr

'ffi1 i5::'ffi ro:. , l l . ' u - R :

'"*qJ dJ. {ff} r,ffi. ','ffi ioi. 4i'ió'l.2"1 ' i

. .0 '5.

@@\@@@@.@@@@.@@@@.@@@@.@@@@.@@@@-@@@@.@@@@.@@

@@''@@ffiffi.@@ffiffi.@m#ffi.@@@@.@@@@.ffi@@@.@@ffiffi.@@@ffi.@@

business

3.1 Arr iv ing

Countable and uncountable nouns

How much... ? How manY.'. ?

sEE LANGUAGE FILES: 4

SPEAKING

Here is a list of ten things people often take when they go away on

electric shaver

book to read on the Plane

business.

a"lII

food from home 1

;fl?i:.TJ"l- (q5'.i nd i ses t i on tab le rs 'W i l\ütalkman Jffi.,,extra pair of shoes fr$p"first-aid kit $"

eift for host/colleagues

tII

a,

a rn tm r

n t

t1.,.

You and your partner are going on a business tnp'

You can only take five of the ten items' Decide

which items to take and which to leave behind'

TISTENING

Robert Dillon is an accountant. He works for KPMG in New York' He is in

England on business. He arrives at Heathrow Airport and travels by train

and then taxi to his hotel in Oxford.

1 Listen to the four dialogues. llhere is he in e-ach dialogue?

2 Listen again and answer the questions'

a How long is he staYing?

b How many bags has he got?

c How much moneY does he change?

d How much does the taxi cost?

fotl-

fo-l-

36

3.1Arr iv ing

*r*sTW

LANGUAGE FOCUS

1 Are these words countable or uncountable? Mark them C or U.

paper

days

people sugar

meat rooms

2 Fill in the spaces in the questions below. Use How many.'. ?, Hotu

much ... i, and the words in I above. The first one is done for you.

1234.)6

How .ruqru. P.r.sp.tework in your head office?

are there in this hotel?

do you take in your coffee?

do you eat in a week?is the company closed for New Year?

is there in the photocopier?

3 Now match the questions in 2 with the replies below. The first one is

done for you.

a Two spoonfuls, please. 3b Only three more sheets. Could you fill it, please?

c None. I'm a vegetarian.d About two hundred, with another five hundred in our subsidiaries.

e Three hundred. Two hundred double and one hundred single'

f Six, including Christmas Day and New Year's Day.

37

3.1Arr iv ing

I usrerulrucII

noU.r, Dillon arrives at The Randolph' a hotel in Oxford'

El I Lir,.., to the dialogue and complete his registration card.

I

,@- Room number GuestTheRandolph

Name:

Registration Card

Company: I ,

Nationality: Number of nights:

Morning call:' . . .1

ROLE PLAY

Person A: Your information is in

File F, page 157 '

Person B: You are the recePtionist'

Check in Person A.

Find out the following information:

- nationalitY- company- number of nights- method of PaYment- morning call? when?

Payment: [AElVisa/Diners/Other]

38

Arriving

READING

Here are five conversations heard in the hotel.

Put the lines of each dialogue in the right order.

7 a Right, Mr Thomson. Here is your key. Room 615.b Good evening, I've got a reservation.c Thank you very much.d Thomson. Richard Thomson.e llhat is your name, sir?

2 a Slhere to, sir?b Hello, Reception.c OK, sir. At the front door in five minutes.d Good evening. I'd like ataxi, please.e The station, for a train at 7.30.

3 a That's {3.50, please.b 615. Mr Thomson.c Gin and tonic, please.d Certainly, sir.'What room is it?e Could you put it on my bill, please?

4 a Of course, Mrs Jones. Something to drink with it?b This is Mrs Jones in 543. Could I have a chicken sandwich, please?c Hello, Room Service.d Right. Ready in about fifteen minutes, Mrs Jones.e Yes, please, a bottle of mineral water.

5 a Of course, Madam. $lhat room number?b Certainly.c I'd like to check out, please.d Did you use the mini-bar?e That 's {128.f Can I pay by cheque?g No.h s43.

3.1

-

-

3.2Going out

I

I

i

I

3.2 Going out

Suggesting, accepting, and refusing

1hattwe... ? Would You like to'.. ?

5EE LANGUAGE FILE: 8

LISTENING

Robert Dillon telephones a colleague in London from his hotel room.

1 Read the conversation and try to fill in the spaces'

O Hello. Charles Mant's office.

oCoCo

Hello. Mr Mant, Please?

[ 'm sorry, he's out. a message?

Yes. Could you tell him Mr Dillon from KPMG called?

.. . . : . . . . . , p lease?

It's an Oxford number. My hotel number is 01865-247481" Can

. . ¡ . , . . . . . . . . . ' . : . . . todaY?

O Yes. He'll be back soon. I' l l ask him to call you'

O . . j . , . . . . .

C Thank you. BYe.

2 Now listen and check your answers'

PRACTICE

Read this conversation. Use some of the language in

pol i te .

O Yes?

Hello. Mr Wahon's office.

O I want to speak to Mr'\lalton.

Could I sPeak to Mr Wahon, Please?He's out. \ühat do you want?

Tell him I called.'Slho

are you?Charmer.Repeat!CHARMER.Spell it!C-H-A-R-M-E-R.oK.Bye.

to make it more

COooCoCooo

40

3.2Going out

e ROIE PIAY

In pairs, practise this telephone situation.

Person A(You are John Langford)

Person B(You are Dr Muller's colleague,

Dr Heath)

accep*ing arid

3.2Going out

TISTENING

Charles Mant calls Robert Dillon back.

1 Listen to the conversation and answer the questions'

a When do they decide to meet?

b $íhat is the name of the show?

c What time does it start?

d \Where do they agree to meet? rr " i{ i ' ' :

2 Now listen again and answer the questions.

a Robert suggests a meeting. Slhat does he say?

b Charles invites Robert. Slhat does he say?'What

sball we do? )., ' .... ' .. . ' . ' . .¡.... go to the theatre?

c Charles suggests a place to meet. $fhat does he say?

...,...... meet at a restaurant near the theatre'

LANGUAGE FOCUS

You

1

are arranging an evenlng out.

lfrite some suggestions. Choose things that you like to do''Would

you like to go out for an lndian meal this euening?

Now work with a partner. Make your suggestions to your partner and

reply to your partner's suggestions.

If you want to accept, remember to be enthusiastic. If you don't like

your partner's idea, be polite and make an excuse or another suggestion.

Good idea!

lln-sfr-q_id I can't make it this euening.

T* tárly, but I don't like Indian food. Do you like Cbinese food?

SPEAKING . ,ii

In your country, how do business people entertain visitors

from abroad? Is it different in other countries?

2

3.3Arranging to meet

3.3 Arranging to meet

Giving directions

It's opposite... Go past... Turn left...

SEE LANGUAGE FILES: 19. 20

PAIRWORK

Robert Dillon is planning his evening in town. He goes down to Reception

to find out about trains to London.

Person A: Your information is in File G on page 158.

Person B: You are Robert Dillon. You want to go to London this evening to

see the musical Sunset Boulevard. You want to return to Oxford the same

evening. Is this possible? You know the musical starts at 7.45.

Prepare some questions to ask the hotel receptionist (Person A)' Two of

them are done for you.

'What train I take?

'What train do I take?

What time show finish?

How far theatre station?

late train to Oxford? Is there a late train to Oxford?

\íhat time it leave London?'S7hat

time arrive in Oxford?

taxi service in Oxford at nieht?

I

43

3.3Arranging to meet

PRACTICE

Answer these questions based on the map. You are at the station.

1.23456

Excuse me. How do I get to the church? )

Excuse me. Can you tell me how to get to the bank? ''$íhere's

the police station?

I'm looking for Church Road.

I need to buy some aspirin. Is there a chemist near here?

Excuse me. Where is the Town Hal l? -

LISTENING

Robert phones Charles Mant.

Look at the map of London onpgge 45Vhich restaurant do they choose? Find

und lirt.r, to the conversation.

it on the map. 'Sfhat

number is it?

PAIR WORK

Person A: Your information is in File H on page 158.

Person B:

1 You are at Charing Cross Station. You want to go to the Prince of llales

Theatre. Ask Person A for directions.

2 Now use the map of London to give Person A directions.

il

/t,$$'i

44

3.3Arranging to meet

WRITING'Vflrite

a note for a visitor from overseas to explain the way to vour office,

school, or home from the airport. If you draw a map, write directions in

words as wel l . ' r l , ' : .

45

3.4

i .i l

t i

Eating out

I3.4 Eating out

Restaurant vocabularyI'd like... I recommend...

SPEAKING

1 llhere can you eatout in your country?

2 Ylhat kinds of foodcan you eat quicklY?

3 How long do youtake for lunch?

LISTENING AND PRACTICE

Robert Dillon and charles Mant go to a wine bar. charles's wife sally

meets them there.

1 Listen. \ lhat do they order?

46

3.4Eating out

: i j ::

; ' ., i'.i::l:.,::,::

l:iili

::ii¡.::ll,i.illr::::lla:-,t11

2 You and your partner are in the wine bar. Look at the menu on page 46

and discuss what you want to eat. Use some of the expressions from theLanguage Note below.

VOCABULARY

1 Are these words countable or uncountable? Mark them C or U.

ry*lYy'or*.',

butterwaterglass i

bread

sugar

serviette

fruitmushroomsaltpepper

bottle of winewinesoupcup of coffeeglass of water ( spoon

2 Now ask the waiter for them, like this.

Can I haue lgmelbread, please?Could you bring *, s tglass of water, please?I'd like a glass of water, please.

47

3.4Eating out

3 Here are some restaurant

words below.

complaints. Fill in the spaces with one of the

clean

strong

cold some

broken

hot cup rare stale dirty

' ina This soup is .:. ' ...: ' . and I l ike my soup very "':""" ' Can you change

it. olease? , ¿.'b This knife is ..:::. ' .... Can you bring me a '; '"""" one, please?

c This glass is'¿.:.'.',.'.1 . Can you bring me another one' please?

d This bread is ..¡. ' i ..; ' . Can you bring.me "¡':"" ' fresh bread' please?

e This coffee is very weak and I like ""':"" coffee' Can you bring me

anotherf This steak is verY well done' but

another one, Please?

LISTENING

1 It is the end of the meal. what do you think charles says in these

situations?

a He wants the bill.

b He wants to PaY for everyone.

c He wants to pay by American Express'

d He wants a receiPt.

2 Now listen and check your answers.

SPEAKINGThe Restaurant Gameplay the game in groups of three. choose one of the restaurants opposite.

The aim of the game is to get from the start of the meal to the end as

quickly u, porribl.. Throw a coin to see where you land' If it is heads' you

-ou. o.ra square forward. If it is tails, you move two squares forward' To

finish, you must land exactly on the END square' When you use the right

language for the square you land on, you can throw again' If you don't

know what to say' you miss a turn!

48

Eating out

){oü5-ñj

i-g:ffi

Ask ft

wMe.,Agrff

ín s?¡rin'

ñ oyvís.,Tlwre isi migb&

ont*w bill,

üfer to?oy for

evefgone.