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Business Risks From IT Lack of IT AlignmentPresented by Sanjiv Arora [email protected] www.tech-controls.com +91 9810293733

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Take a walk down the RISKS that face ALL organizations due to IT Infrastrucutre, Business Applications, People and Data Protection.

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Page 1: Business RISKS From IT

Business RisksFrom IT

“Lack of IT Alignment”

Presented by Sanjiv Arora [email protected]

www.tech-controls.com

+91 9810293733

Page 2: Business RISKS From IT

About Sanjiv Arora

CISA, CISM, CGEIT, CHPSE, 31 yrs experience Founder – Technologics and Controls

– Business Risks Consultants– IT Strategic Consultants– Enterprise and IT Governance consultants– IT Systems and Security Auditors– Network Security (VAPT) – Trainers

Customer(s)– Insurance, Banking, Manufacturing, IT / ITES, Media, Health, Govt, UN, NGO, Media in Europe, KSA, Qatar, Africa, Malaysia and India

Page 3: Business RISKS From IT

Today’s Business Customer service

Stakeholder commitmentFierce Competition

Stringent RegulationsDirect / indirect Recession

Increased Cost of resourcesExtremely high IT Dependence

Increasing IT Complexity

Impacts

Enterprise GovernancePerspectives are:

FinancialCustomer

Internal ControlDevelopment and Growth

Page 4: Business RISKS From IT

Business Expectations

Better Customer Experience and Satisfaction

Increased Revenue Reduced time to launch and deliver

solutions Secure Information Assets Efficient staffing for growth

Page 5: Business RISKS From IT

Business Expectations from IT

Stable and long term technology solutions

IT to understand Business Low IT Investments, high utilization Reduced IT operation costs

Page 6: Business RISKS From IT

Four Pillars of IT

1. Infrastructure– Servers– Networks (LAN, WAN, VPN, WiFi)– Desktops and Printers

2. Information– Data in RAW form– Data in xls, pdf, doc etc– Data in databases– Technical Knowhow

● Product or Process

Page 7: Business RISKS From IT

Four Pillars of IT

3. Applications– ERP, CRM– Tally– Financial Accounting– HRMS– Data warehouse / Business Intelligence

4. People– IT (Admin, Network, Security) Administrators– Software Developers– Technical Help desk and support– Consultants (SME)

Page 8: Business RISKS From IT

Future: Complete IT Alignment to Business – 4 pillars

DataDataApplicationsApplicationsPeoplePeople

1. Information and Data

Confidentiality

Integrity AvailabilityReliabilty

Compliance

2. IT Infrastructure

Servers

Networking

EfficiencyEffectiveness

3. Business Applications

ERPCBSPOS

BI / DW

4. People

CompetentEthical

Committed

Page 9: Business RISKS From IT

Risks: IT Infrastructure

Page 10: Business RISKS From IT

Risks: IT Infrastructure

Page 11: Business RISKS From IT

Risks: IT Infrastructure

Page 12: Business RISKS From IT

Risks: IT Infrastructure

Page 13: Business RISKS From IT

Risks: IT Infrastructure

Page 14: Business RISKS From IT

Risks: IT Infrastructure

Page 15: Business RISKS From IT

Risks: Data (Information Assets)

Page 16: Business RISKS From IT

Risks: Data (Information Assets)

Page 17: Business RISKS From IT

Risks: Data (Information Assets)

Page 18: Business RISKS From IT

Risks: Data (Information Assets)

Page 19: Business RISKS From IT

Risks: Data (Information Assets)

Page 20: Business RISKS From IT

Risks: Applications

Page 21: Business RISKS From IT

Risks: Applications

Page 22: Business RISKS From IT

Risks: Applications

Page 23: Business RISKS From IT

Risks: Applications

Page 24: Business RISKS From IT

Risks: Applications

Page 25: Business RISKS From IT

Risks: Applications

Page 26: Business RISKS From IT

Risks: Applications

Page 27: Business RISKS From IT

Risks: People

Page 28: Business RISKS From IT

Risks: People

Page 29: Business RISKS From IT

Risks: People

Page 30: Business RISKS From IT

Risks: People

Page 31: Business RISKS From IT

Risks: People

Page 32: Business RISKS From IT

Way Forward: IT Health Check Review the 4 Pillars of IT

– Infrastructure– Data– Applications– People

For Adequacy of– Confidentiality – Integrity of Data– Availability of Infrastructure and services– Efficiency of IT Operations– Effectiveness of use of IT Services and Solutions– Compliance to regulations

Page 33: Business RISKS From IT

Way Forward: Use External Auditors Review of IT by

– Experienced and qualified IS Auditors– IT Strategic consultants and experts– Risk Management Consultants

To provide– Unbiased findings and recommendations– Cost effective solutions– Suggestions of activities to AVOID– Guidance on MOST suitable controls– Assist in developing measurement matrices

Page 34: Business RISKS From IT

Deliver: Business Advantage

Manage and deliver effective Applications Maximize Infrastructure utilization Secure Information Assets Ensure people are accountable to BUSINESS GOALS Be BUSINESS ready for FUTURE

Page 35: Business RISKS From IT

Thank You

Sanjiv [email protected]

www.tech-controls.com +91 9810293733