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BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

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BUSINESS PROCESS IMPROVEMENT

UPDATE

October 23, 2014

Business Affairs Advisory Forum

George Hall, Health Sciences Campus

Purpose and Goals

• Improved business processes

designed for the needs of both the

user community & admin offices

• Improved communications and

customer service

• Find flexibility because “one-size”

does not fit all

• Reduce bureaucracy, improve

levels of autonomy and risk tolerance

Page 3: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

ProgressSince June 2014

• Announced 6 Process Improvements• Business Services – Listserv• Announcement Archive https://busfin1.busfin.uga.edu/baaf/archive.cfm

• Conducted First Meeting of the Business Services Advisory Group (BSAG)• Three Current Projects• Approximately 140 additional suggestions being prioritized

• Launched the “Post-award Business Process Improvement & Re-engineering” Project• Four Current Projects• Other projects identified for future

• Designed a Business Process Improvement Webpage

https://busfin1.busfin.uga.edu/baaf/archive.cfm

Page 4: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Six Business Process Improvements Since June 2014

Page 5: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Six Business Process Improvements Since June 2014

Page 6: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Current Business Process Improvement Initiatives

• Business Services Advisory Group (BSAG)

• Post-award Business Process Improvement and Re-engineering Project

Page 7: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Current Business Process Improvement Initiatives - BSAG

Page 8: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Current Business Process Improvement Initiatives – Post Award

Page 9: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Business Process Improvement Webpage

Page 10: BUSINESS PROCESS IMPROVEMENT UPDATE October 23, 2014 Business Affairs Advisory Forum George Hall, Health Sciences Campus

Next Steps

• BSAG will work to finalize the 3 current projects

• BSAG will be prioritizing the 140+ suggestions and forming work groups to implement more business process improvements

• BSAG announcement on the Admin Memos-Listserv describing the purpose and work of BSAG

• Post-Award Project will work to finalize the 4 current projects and move into additional projects

• New Business Process Improvement Webpage will be available soon at www.busfin.uga.edu/bus_process.html

STAY TUNED for new business process improvement announcements and provide your input on the new webpage

http://www.busfin.uga.edu/bus_process.html

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