business plan hk
DESCRIPTION
Business PlanTRANSCRIPT
1.0 Executive Summary
A healthy lifestyle, including products and services for customers, has become
increasingly over the last decade. More and more governmental and non-governmental
organizations are promoting a healthy lifestyle as people's individual decision for health, yet
doctors continue to warn us that we have to protect ourselves from diseases. Modern
science confirms that eating a balanced diet can do a lot to promote long-term health.
Because of end-users growing demand for fast food and the fact that an increasing
percentage feel the need to eat healthy, we believe that our products will be well received
among consumers and that they will buy them. We confirm this belief with research
demonstrating that most respondents (74%) are aware that healthy food impacts their
quality of life.
The idea for starting the company Healthy King was formed March,2015. The company
has not started selling products yet. Initially the company will sell products over the internet
(www.healthking.com) to be delivered to the customer nearby Yayasan Selangor building.
The Healthy King will offer a wide menu of juices, sandwiches/wraps, salads jar, a
number of other specialty organic items. All products will be organic food and beverage
goods. The booth focuses primarily on, juice beverages and salad jar. The business also
offers a wide variety of salad jar, salad wraps, and breakfast products. The Healthy King will
pride itself on being a small, but full service health quick service booth that seeks to provide
only the highest quality products in an inviting atmosphere. The third section of the business
plan will further describe the services offered by the Juice Beverages and Salad Jar.
Our target market is the breakfast time food market,currently comprised of fast
foodoutlets,bakeries and meals deals from retailers with no one provider gaining a large
market share. This market is characterised by customer basing decison on quality over price,
little customer loyalty and a market not domintaed by large suppliers in which differentiated
small business can breakthrough. Our target customer will include professionals,shoppers
and student from UniKL itself and UKM universities. We hope to appeal to customer who are
frustrated with either paying a premium price to eat a basic breakfast and lunch on the
move or with spending time waiting for food in nearby Yayasan Selangor building.
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Over the long term, Healthy King will expand its sales volume through the use of food
machines in major educational centers and other institutions with a high frequency of
visitors. We will also develop a web portal associated with a healthy lifestyle and healthy
food. The web page will also market advertising space. The Healthy King will produce and sell
the following products:
Cold salad Jar-based meals that provide balanced nutrition ; fresh vegetables with
dressing of thousand island and mayonnise;
Juice –based beverages that provide balanced diet; fresh fruit, ice cube that will
remove toxin from our body with feeling good health, more radiant skin and having
more energy.
It is important that meals in both groups be tasty. Over the long term, we will expand our
range of products to offer new salads and sandwiches as well as products such as a vitamin
drink made from fresh fruit and vegetables. Products will be also conveniently packaged
("take away ready").
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2.0 Current Situation
Nowadays, many people who have been practicing healthy eating style. A healthy
diet can produce a healthy body and mind. We would like to introduce healthy eating to
students in UNIKL Business School by offering some healthy foods such as salad and juice
beverage. We also offer healthy meals to Bangunan Yayasan Selangor staff. The health food
may be sold at rather high prices outside, this makes a lot of people, especially students
quite difficult to buy. Therefore, we have prepared this health food with affordable prices by
all segments of society. We also want students in UNIKL Business School practice a healthy
lifestyle because it will make students able to give more attention to the lesson and did not
suffer any health problems that could affect their study performance. We also provide
delivery service, this makes it easier for students who have classes and at the same time
want our products.
At the beginning of our business, we might be difficult to make a profit because
healthy food is something new among student. Students may already be familiar with the
style of their daily diet like taking rice. Therefore we are also offering tips about healthy
eating style that can enlighten and inform them about the benefits of this healthy eating.
Health products may also have long been on the market and sold at a relatively high price.
This makes it difficult for students to enjoy it due to financial factors. They may prefer to
choose the normal daily food because they were cheaper. In those who practice healthy
eating style, they may know that this health food sold in various types of external markets.
At the beginning of this business, we are providing two kinds of health food witch is salad
and juice beverage, we will further diversify the types of food in the future.
In the future we will be adding more food types and flavors of our healthy food, in
order to meet customer demand. We also want healthy eating style has become a lifestyle
for every student in UNIKL Business School. If this trend of healthy eating into a lifestyle for
students in UNIKL Business School, we would like to become a major supplier for dietary
health and thus can increase the profitability of our company.
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3.0 Market Analysis
3.1 Market overview
Healthy King has a clear business objective to develop, produce, promote and
distribute through delivery healthy food and beverages chain products and services. These
products and services have been developed over None with a core focus on addressing the
key customer problem and associated opportunities at UniKL,Yayasan Selangor building.
3.2 Customer analysis
48%52%
Gender
Male
Female
Pie Chart 3.2.1
This pie chart 3.2.1 above shown the 48 percent is Male and 52 percent is Female.
The data from questionnaire assumed that the Female is more than 2 percent from Male.
The total is 100. The questionnaire distribute to student and staff University Kuala Lumpur,
University Kebangsaan Malaysia, Maybank and public area Yayasan Selangor Building.
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50%
13%
10%
9%
7%
5%6%
Age
20-25 26-30
31-35 36-40
41-45 46-50
51-Above
Pie Chart 3.2.2
From pie chart 3.2.2 above shown the average age 20 to 25 are 50 percent, age 26 to
30 are 13 percent, age 31 to 35 are 10 percent, 36 to 40 are 9 percent, age 41 to 45 are 7
percent, 56 to 50 are 5 percent and age 51 above are 6 percent.
70%
30%
Occupation
Study
Working
Pie Chart 3.2.3
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This pie chart 3.2.3 above shown the 70 percent is student, which is University Kuala
Lumpur student and University Kebangsaan Malaysia students. While, 30 percent is working
people which is University Kuala Lumpur staff, University Kebangsaan Malaysia staff,
Maybank staff and public.
50%
20%
30%
Where do you study or work?
UniKL
UKM
Others
Pie Chart 3.2.4
From pie chart 3.2.4 above 50 percent is University Kuala Lumpur students, 20
percent is University Kebangsaan Malaysia and 30 percent is Others, including Maybank staff
and public fromYayasan Selangor Building. The total is 100.
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45%
20%
15%
10%
10%
How much money do you spend on food daily?
RM5-RM10
RM11-RM20
RM21-RM30
RM31-RM40
RM41-Above
Pie Chart 3.2.5
This pie chart 3.2.5 shown the expenses that spend daily, 45 percent spend money
for food RM 5 to RM 10, 20 percent spend RM 11 to RM 20, 15 percent spend RM 21 to RM
30, 10 percent spend RM 31 to RM 40 and 10 percent also spend RM 41 and above daily.
10%
48%20%
12%
10%
What makes you interested to buy some product?
Interesting
Price
Quantity
Taste
Trending
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Pie Chart 3.2.6
From pie chart 3.2.6 above, shown the interested people to buy some product is 48
percent because of price, 20 percent because of quantity, 12 percent tasty, 10 percent
because of product is trending and interesting.
94%
6%
Do you care about your health and body figure?
Yes
No
Pie Chart 3.2.7
The pie chart 3.2.7 above shown the 94 percent from 100 percent agreed that they
care about healthy and body figure, while 6 percent is not agreed.
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24%
30%16%
14%
10%
6%
What is your average weight?
40kg-50kg
51kg-60kg
61kg-70kg
71kg-80kg
81kg-90kg
91kg-Above
Pie Chart 3.2.8
The pie chart 3.2.8 shown the average weight, 24 percent is weight 40 kilogram to 50
kilogram, 30 percent is weight 51 kilogram to 60 kilogram, 16 percent is weight 61 kilogram
to 70 kilogram, 14 percent weight is 71 kilogram to 80 kilogram, 10 percent is weight 81
kilogram to 90 kilogram, and 6 percent is weight 91 kilogram and above.
70%
30%
Did you know about detox water?
Yes
No
Pie Chart 3.2.9
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The pie chart 3.2.9 above shown the knowledge of people knows about detox water
is 70 percent, while 30 percent is notknown about detox water.
60%
40%
Do you eat salad?
Yes
No
Pie Chart 3.2.10
From pie chart3.2.10 above shown that 60 percent is ate salad, while 40 don’t ate
salad. The total is 100 percent.
55%
45%
Are you willing to pay more for healthy food?
Yes
No
Pie Chart 3.2.11
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The pie chart 3.2.11 shown the 55 percent are willing to pay more for the healthy
food, while 45 percent are not willing to pay more for the healthy food.
70%
30%
Do you take fruits and vegetables daily?
Yes
No
Pie Chart 3.2.12
From the pie chart 3.2.12 above shown the 70 percent are taking fruits and
vegetables daily, while 30 percent are not taking fruits and vegetables daily.
95%
5%
If you are given the chance, do you want to improve your health?
Yes
No
Pie Chart 3.2.13
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The pie chart 3.2.13 shown 95 percent is want to improve healthy if they give the
chance, while 5 percent is don’t want to improve the health.
50%
30%
10%
6%4%
How much money are you willing to invest monthly to maintain a healthy body?
RM50-RM100
RM101-RM150
RM151-RM200
RM201-RM250
RM251-RM300
Pie Chart 3.2.14
From the pie chart 3.2.14 above, 50 percent the money that they willing to invest
monthly to maintain a healthy body is RM 50 to RM 100, 30 percent is willing invest the
money RM 101 to RM 150, 10 percent RM willing invest RM 151 to RM 200, 6 percent are
willing to invest RM 201 to RM 250, and 4 percent willing invest the monthly for healthy
body is RM 251 to RM 300.
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74%
26%
Do you like healthy food?
Yes
No
Pie Chart 3.2.15
From pie chart 3.2.15 above, can summarize 43 percent from 50 percent that
questionnaire contribute to students and staff University Kuala Lumpur are like healthy
food, while 7 percent are don’t like healthy food. 12 percent from 20 percent student and
staff University Kebangsaan Malaysia are like healthy food while 8 percent aredon’t like
healthy. 19 percent from 30 percent Maybank staff and public are like healthy food, while 11
percent are don’t like healthy food. The total people is like healthy food is 74 percent and 26
percent is don’t like healthy food.
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4.0 Strategy and Plan
4.1 Market Positioning
“Go for Healthy Lifestyle” is our tagline to mention that our product focus on health
care. Healthy King also encourages it toward healthy lifestyle where our product will bring
something new in existing culture about healthy food. Healthy King also describes the
product as a healthy lifestyle which is to encourage customer in concern about nutritious
food.
The benefits that we produce this product to our target group is where with this
product they can be more energize to do something, such as for student they will become
more active in the morning when having our juice and ready for process learning while for
other they will feel fresh to do some works. It is also to prevent people from having diabetes,
cancers; it can build your bones, cool down body temperature and many more.
Our competitive advantage or our product value is first Healthy King produce product
with an affordable price which is for salad jar is RM 3.99 and same goes to juice beverage
only with RM 3.99. Besides that, we provide a promotion where Healthy King does a combo
meal which is during pack hour the customer can buy our product in a cheap price which is
with both product salad and juice they can get only with RM7.00 save another RM1.00.
Healthy King also follows the changes of environment (trending) because the
trending is always keep changing based on how many people use it, if there is no one use it
the trending will be forgettable. But we Healthy King will always follow up and to be updated
to make people keep loyal and interested with our product. To follow the trends Healthy
king always add up and innovate the product according to customer need and wants.
Our product also provides a healthy food which rich with nutrition, vitamin, fiber,
fresh and most important is it has favorable taste. To compete with other competitor we
make our packaging to look it nice where this is how to attract customer view in term of
color, layer, and variety vegetable and fruits inside it.
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4.2 7p’s Marketing Plan
4.2.1 Product
Nowadays, people know that we should drink more water to keep healthy and our
skin looking good, therefore our product “Juice Beverage” and “Salad Jar” can fluids helping
to flush out toxins and keep your digestive system healthy.
In our product, we ensure higher quality and make our product daily in a good
condition which is keeping in good condition and fresh. Besides that, our company also have
person in charge in quality control which is our staff have to make sure our product in a good
process to avoid our product become damaged.
Besides that, our product can reduce the amount of empty calories you may be
consuming from carbonated drinks or other sweetened drinks. This super fine for our body
health because nutrition from fruits that we have mixed there is in the water. Apart from it is
helping for those who are dieting to less weight. Besides that it helping to increase
metabolism body and aiding prettier skin young not oily easily. Therefore, we choose “Juice
Beverage” and “Salad Jar” as our product to help people out there.
4.2.2.Price
When we are developing our pricing strategy we have considered about our customers
sensitivity because we have to make sure our target customer can afford to buy our product.
Thus, we have calculate what revenue we have need to break even and the price for our one
jar of ““Juice Beverage” just only MYR 3.99 and for the “Salad Jar” which a per fresh salad
only MYR 3.99. The price is affordable and reasonable for people in Yayasan Selangor
Building compare with other competitor price for example Vitamin or Supplement it can be
MYR 30,00 per box to get a good healthy life. Therefore our product is very cheap suitable
with its value, quality and prestige.
Besides that, we ensure the prices are affordable to buy the raw material. It is because
raw materials have bought in the bulk make us easy to negotiate with our supplier.Therefore
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we also have a pass quotation while buy the raw materials indirectly we can get affordable
and cheap prices.
4.2.3 Place
The Place strategy we have choose Yayasan Selangor Building because there have a lot of
people need a healthy drinks. We sell our product in many different places. We choose
direct selling, sending our salespeople out to personally meet and talk with the prospect.
Besides that, we have chosen floor eleven because in that area always crowded with people
and many students that go through this area to enter the class. Moreover, this site selection
make our delivery process will run easily on customers because this level is a strategic place.
Someday if we have our own retail outlet we have decided it will be located nearby office
worker, student. Besides that, the geographic area for our product in urban area and
building that rapid develop and our service can be more efficient and fast and able satisfy
customers. Therefore, in choosing that place it can help our product to be better known and
easy to market. In each case, the entrepreneur must make the right choice about very best
location for the customer to receive essential buying information on the product or service
needed to make buying decision.
4.2.4 Promotion
In our promotion strategic we ensure customer to attract with our product. For
instance, we provide a discount and package during peek hours and always keep in touch
with customers through social media and directly.
Besides that, In future we plan to do a promotion by distribution pamphlet around
Kuala Lumpur doing website advertising that was Instagram, Facebook, Blog, media ads such
as video advertising in 15 second about our Healthy Product. Includes all the way we tell our
customers about our product and how we are going market and sell to them. Even we have
done a small change in our advertising sometimes it probably can lead immediately to higher
sales.
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4.2.5 People
The persons are responsible for every element of our sales, marketing strategies and
activities which is our internal staff itself. It is because we work extremely hard to think
through every element of the marketing strategy and the marketing mix. Besides that, our
ability to select, recruit, hire and retain proper people with the skills and abilities to do the
job we need to have done, is more important than everything.
Moreover, our company also has a connection with our suppliers, easy to negotiate
our goods and have a good communication between us. Therefore, people can lead us to be
successful in business because we have to develop the good strategy.
4.2.6 Process
The process strategy now is ensure the process being systematically which is buy the
fresh raw materials. Besides that, we concerned with the planning such as in the future how
our company can produce more input and less output. The implementation from our
product in future can be more details with new technology and research and development.
Besides that, the process will have the right quantity to the right place at the right time to
have a perfect process. Besides that, we plan to study more detailed importance of
food and health drinks for users so that in the future will have more privilege from our
product.
4.2.7 Priorities, Responsibilities and Timeframes (What/Who/ When)
No. Strategy What Who When
1 Product Ensure higher quality
Product Daily
Quality Control
Akmal
Farhan
9 - 11 pm
7 – 9 am
2 Price Ensure the price are affordable
Raw Materials buy in the bulk Akmal 6 pm - 7 pm
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Pass Quotation Farhan 3 pm - 4 pm
3 Process Ensure the process being
systematic
Buy the fresh raw materials
Keep clean while pack the
materials
Stamp the labeling at jar
Keep in the Refrigerator
Akmal
Paan
Afiq
Farhan
6 pm - 7 pm
9 pm - 11 pm
4 pm - 5 pm
11 pm – 7 am
4 Promotion Ensure customs to attracted
with our product
Provide a discount % and
package on peak hours
Keep in touch with customer
through social media directly.
Thahirah
Afiq
12pm - 1 pm
7am – 11 pm
5 Place Ensure the place are strategic
Floor 11 – the place always
crowded with people
Delivery process will run
easily
Akmal
Farhan
9 am – 5 pm
3 pm – 4 pm
6 People Ensure the supplier distribute
the raw material on time
Afiq 5 pm-7 pm
Table 4.3
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4.3 Marketing
Base on the name ‘HEALTHY’ and our motto ‘#GO FOR A HEALTHY LIFE’ that prove our main
concept in our business is providing healthy food. Healthy foods are beneficial to health in
ways that go beyond a normal healthy diet required for human nutrition.
Figure 4.4
The figure 4.4 above show that how Healthy King to keep the relationship with thier
customer. The relationship with customer as one of our strategy to market and to promote
our product to them. Such as for the physical booth this is how we do the directselling
through the target group, where they can buy directly in our booth, it is easy just grab, pay
and can eat it freshly. At our physical booth we provide an instaFrame or photobooth where
the customer can snap the picture with our product and upload it in the internet. This is one
on how we marketing our product through our own customer because the trending are easy
to spread up by internet user.
We also provide a tester and soft launch of our product for the customer who wants
to taste our product. While for media social tools, it is where the place that we promote our
product to all people by using instagram, facebook, twitter because this is modern
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Strategy
Physical Booth
Media Social/Flyers
Delivery
Direct Selling
technology so we must follow the trending which using the internet. From this social media
tool we also provide the product description for the customer information. The way the
customer to know the promotion is made also through the social media.
Others marketing promotion Healthy King distribute the flyers to the public to let
them know about the existing of our company. Where we are, what time the combo meal is
made, what kind of product that we sell, what time did we open and closed, all this type of
information will provided into the flyers.
Besides that, we also provide a delivery as our services. Why we choose to
make delivery it is because we want to serve our customer as fast as we can, we can send
the product to them but the charge of RM0.50 will charge into each delivery. This is for
customer get what they want.
4.4 Promotion
As you know we will provide flyers and distribute it to all people. And using mass
media as a tools to promote our product because with this technology it will easy spread to
all people and fast and low cost. The feedback questionnaires are given to our customer in
order to get their feedback about our product and to know what lack and problems or
dissatisfied of the customer about our product to innovate it to more better.
Product promotion:
Combo Meal during lunch hour – RM 7.00 for both salad and juice. It package.
10 days challenges – the winner will get a gift. This is fun and will give benefits to the
customer because they can eat, challenge and can get a gift if she or he able to
challenge their self within 10days to lose weight. The benefits of course this game are
encourage them to life in a healthy way.
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4.5 Management
Figure 4.5
4.5.1 Job Discription
General Manager
General Manager is a leader in a organizational, general
manager responsibilities on obtains profit contribution by
managing staff, establishing and accomplishing business
objectives.
They have some job duties such as Increases management's
effectiveness by recruiting, selecting, orienting, training,
coaching, counseling, and disciplining managers,
communicating values, strategies, and objectives, monitoring,
and appraising job results and providing educational
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opportunities.
They also develop strategic plan by studying technological and
financial opportunities, presenting assumptions,
recommending objectives.
Assistant Manager
Assistant manager have a lot of responsibility, and this
department requires great leadership skills. Whether they
managing a group of sales people in retail or dishing out
orders to servers in a restaurant, they need to keep a level
head, be able to multitask and have excellent people skills.
Assistant manager duties are updates job knowledge by
participating in educational opportunities, reading professional
publications, maintaining personal networks, participating in
professional organizations.
They also accomplish organization goals by accepting
ownership for accomplishing new and different requests,
exploring opportunities to add value to job accomplishments.
Human Resources
Assistant manager have a lot of responsibility, and this
department requires great leadership skills. Whether they
managing a group of sales people in retail or dishing out
orders to servers in a restaurant, they need to keep a level
head, be able to multitask and have excellent people skills.
Assistant manager duties are updates job knowledge by
participating in educational opportunities, reading professional
publications, maintaining personal networks, participating in
professional organizations.
They also accomplish organization goals by accepting
ownership for accomplishing new and different requests,
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exploring opportunities to add value to job accomplishments.
Financial
A financial is responsible for providing financial advice and
support to clients and colleagues to enable them to make
sound business decisions.
Financial considerations are at the root of all major business
decisions. Clear budgetary planning is essential for both the
short and long term, and companies need to know the
financial implications of any decision before proceeding.
In addition, care must be taken to ensure that financial
practices are in line with all statutory legislation and
regulations. Financial managers may also be known as financial
analysts or business analysts.
They duties are approve or reject, or coordinate the approval
and rejection of, lines of credit and commercial, real estate,
and personal loans.
Develop and analyze information to assess the current and
future financial status of firms. Establish procedures for
custody and control of assets, records, loan collateral, and
securities, in order to ensure safekeeping.
They also evaluate financial reporting systems, accounting and
collection procedures, and investment activities, and make
recommendations for changes to procedures, operating
systems, budgets, and other financial control functions.
Operational The Operations Manager will be responsible for data entry,
accounts payable, payroll, grant report entry, managing the
organizations human resource, helping and creating
organizational and program budgets in collaboration with the
Program Direct, and other tasks.
Reporting to the serving as a member of the management
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team along with the Program Director and Development
Director, this position's primary responsibility is ensuring
organizational effectiveness by providing leadership for the
organization's financial functions.
Working with the management team, the position also
contributes to the development and implementation of
organizational strategies, policies and practices. This position
will also interact with the Board of Directors
Marketing
Marketing manager accomplishes business development
activities by researching and developing marketing
opportunities and plans, implementing sales plans and
managing staff.
Their duties are to achieves marketing and sales operational
objectives by contributing marketing and sales information
and recommendations to strategic plans and reviews,
preparing and completing action plans, implementing
production, productivity, quality, and customer-service
standards, resolving problems, completing audits, identifying
trends, determining system improvements and implementing
change.
They must meets marketing and sales financial objectives by
forecasting requirements, preparing an annual budget,
scheduling expenditures, analyzing variances and initiating
corrective actions.
4.6 Market research findings
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First, in order Healthy King want to produce healthy food we make some research
market to know whether this kind product can be sell or not, and absolutely with the
research be made we are able to produce our healthy product.
• IN THE PAST, Food retail in or around Yayasan Selangor building are developing, most
shop selling food and beverage but none of them sell healthy food and beverages
• CURRENT, there are many food stall have been opened around Yayasan Selangor not
to mention cafeteria stall in Yayasan Selangor that provide food and drink for
customer around them, but due to changing in lifestyle, the food trend has been
change also, consumer prefer healthier food because they are aware of the
important of healthy food, thus they need more healthier food and convenient for
them to consume too.
• FUTURE, due to the awareness and information that has been spread worldwide
regarding the important of eating healthy, more demand will come in, and healthy
food market will grow
There are a reason why we choose to produce this product because:
1. Much info’s regarding on how to eat healthy it means people want to have a healthy
food for their body.
2. Customer are aware of eating healthy, the effect of eating healthy to our body.
3. It’s a current lifestyle when everyone starting to go gym and stay fit.
4. It’s a food trending worldwide.
5. Convenient, safe the trouble on cooking.
The characteristic of the customer of Healthy King is people who are taking care of their
body fit, because they want always to look good, this people will be our potential customer.
Other than that, who are on diet, because our product are full but not heavy and rich with
nutrition, fiber, protein and etc. besides that, people who are always feel tired lack with
energy will be one of our customer. People who are busy doesn’t have enough time to go
outside to buy heavy meal they can buy and grab and eat our product with easily and tasty.
It also has nice packaging where people can just put it in the bag and eat it in the house.
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5.0 Sales Forecast
Based on the research had been made, which is the 100 paper questionnaires had
been distributed to our target market which is student and staff of Unikl Business School,
UKM and others from Maybank staff or publics user, this is where we want to identify and
target our sale market of our product. by using this research method we know the
percentage of who will tend to be of our potential customer and how many of them that
like and didn’t like our product. So from here we can calculate the sales forecast for a day
and also for a 10days.
Form the research be made the population of Yayasan Selangor Building have 4020
people which is include of Unikl student (3400), for the staff (250), UKM student (150), UKM
staff (45), and for Maybank staff they have about 25 staff and the publics that come in and
out from the Yayasan Selangor Building around 150 per day.
Based on the questionnaires result of 100 people from the distributed 50 of them are
from Unikl include student and staff, 20 people from UKM and 30 people from others.
Unit sold per 10 days:
Target Customer PercentageTotal People in
Yayasan SelangorSUM
UNIKL50%
3650 1825
UKM20%
195 39
OTHERS30%
175 53
TOTAL 100% 4020 1917 unit/10 day
Table 5.0
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Unit sold per 10 days = 1917 units
Total population = 4,020 people
= 48%
The calculation above describe on how Healthy King identify the percentage that how much
that our product can compete with the current and upcoming competitor is divide it with the
total population and times up with 100%.
Our target is focused on the student and staff from Unikl and UKM also form others which is
from Myabank staff and public that come out and in to Yayasan Selangor Building.
Student Unikl:
1 Day = RM 3.99 X 180 people = RM 718.20
10 Days = RM 3.99 X 1800 people = RM 7182.00
Student UKM:
1 Day = RM 3.99 X 4 people = RM 15.96
10 Days = RM 3.99 X 50 people = RM 199.50
Others:
1 Day = RM 3.99 X 6 people = RM 23.94
10 Days = RM 3.99 X 67 people = RM 267.30
Total:
1 per day = RM 757.90 (RM718.20+RM15.96+RM23.94)
10 per Days = RM 7648.80 (RM7182+RM199.50+RM267.30)
Fiscal Weeks
13/4 14/4 15/4 16/4 17/4 20/4 21/4 22/4 23/4 24/4 10 days total
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X 100
Begins
# units sold 190 196 196 199 190 210 198 204 210 124 1917Sale price @ unit (RM) 3.99 3.99 3.99 3.99 3.99 3.99 3.99 3.99 3.99 3.99 -Total (RM) 758 782 782 794 758 838 790 814 838 495 7,649
Table 5.1
The effect of changes of the amount unit sold per day first in the first day there are
not much buyers even though we had running the promotion before it to announce about
our launch product but there it still not enough for the customer to known about it, because
our product still new in this market so people still not well known with our product but for
the second day and third day the amount are increase because our promotion are success to
attract people to buy it.
Other student who influences their other friend also will be one of the effects that
changing the unit sold per day. But on Friday usually the sale are not higher compare to
other day because the product fast selling only in the morning and during lunch that
supposed to be our pack hour are be less because most of the men student and staff are
having their “solatjumaat” while for a women the class are stop and continue in the evening
until the night.
Then we overcome it and still running the business in the week 2, where we can
estimate that they will be a lot of buyers because we believe with the promotion that we
made through social media tools, distributed flyers and open physical booth it will attract a
lot of customer to buy it because it easy to grab and to eat. Besides that, the effect of
demand increase because of people acknowledge about how important health food actually
because the way we attract customer is we inform the benefits that the will get when they
have our product.
Other than that, during a pack hour we do promotion through combo meal where
they can get both products with a cheaper price, this will attract buyer to buy. Also during
student have full class it will influence them to buy our product because they have not much
time to having heavy meal at outside. And for the last day, we only produce a certain
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quantity because we doesn’t want to take risk of losses where the last day is on Friday,
because usually on Friday there is not much student will stay in the Yayasan Selangor
Building. Because some of them don’t have a class on Friday, and also men had
“solatjumaat” so we only sell it with a certain amount to make it finish as a last day.
6.0 Marketing Plan
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6.1.1 Executive Summary
6.1.2 KEY ISSUES
Positioning statement
The Healthy King will position itself as a high quality, innovative saladjar and juice
beverage business. The members of the society will recognize the high quality and unique
service/product offerings of The Healthy King. The Healthy King competitive edge will be
founded in UniKL, Yayasan Selangor building, its customer inventive and customer approach
to members of the society.
The Healthy King customer attention will make it different from other house salad and
juice beverages that have a lot of demand. The disadvantage of having a high demand is that
the business experiences a decreased pressure to accommodate extra clients. When The
Healthy will start having plenty of customers, we will modify our business plan in order to
handle them effectively.
The Healthy King will approach the market as if there is considerable competition
between the different product providers around Yayasan Selangor building. We aim at
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Near Term
Scare of Solid Jar Packaging
Consequence: If we change the Solid Jar Packaging into conventional ways, the durability of the product will decrease
Long Term
Scare in Human Workforce
Consequence: We are relying on human expertise in making this product and enhance product quality. If we change the production method for example using machine as a whole, the product quality wont remain the same.
making customer satisfaction our priority, and through this, local clients will come to be
pleased about the attention given to their need and establish long-term relationships with
The Healthy King The main objective is to position
The Healthy King as the premier Salad jar and Juice beverages business within the area,
authorizing a market share majority within 10 days of exhibition held. The marketing
strategy will aim first at creating customer awareness concerning its products, build up a
customer base, and focus on building customer referrals and loyalty.
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6.1.2 Organisation mission and objectives
Mission Statement
The Salad Jar and Juice Beverages’s mission is to provide customers with an expansive
number of quality house salads and refreshing handmade juice that are affordable and
healthy. Generally our idea is to make healthy food easy to found,”just grab and go and
our motto is “healthy food made easy”.
Objectives
Is to open up market opportunities for healthy food and beverages products.
Innovative step away from saturated domestic market.
To overcome the abundance of unhealthy lifestyle which the students implement in
their daily life.
To influence our target consumer to make healthy food and beverages as their
choices for life.
To provide nutritious food and beverages healthy tips to help hem create healthier
culture in Yayasan Selangor or outside.
Convert objective to goals by assigning magnitudes and dates
Joint every event in UniKL to promote our product and healthy tips within two (2) weeks
@10days
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6.1.3 Situation Analysis.
Market Overview
The Healthy King is still new in this industry but Healthy King still have an
opportunities to become niche market because our product company’s believe that these
product (Salad Jar and Juice Beverages) will encourage them to adopt healthy lifestyle in
changing environment. Thus, the demand will be increase due to high demand of healthy
food and beverages;however better placement are expected for strategic.
Current Target Markets
Sectors Professionals-Education Institution (Universities)
Staff
Student
-Professional Bodies;
-person who are take care of their health
and body (balance diet).
-person who are dislike to take a heavy
food as their meals.
-individual that lack of energy in doing their
daily routine.
-People who are tend to try something new
and interest towards trending lifestyle.
-Financial institution (Maybank) -person who usually busy where they did
not have enough time to go out for having
their meals on the right time. So, they will
buy our product that easily to carry.
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Customer Touch Points
Touch Point Department Does it meet their
expectation/need?
Competitive
Edge
1.Physical shop
(booth)
Operation - prepare and set up the
place
-provide the product,
customer will buy directly
-give service to the customer
- photo booth
- announcement
-game
challenges
2. Social network
Marketing -updates daily activity.
-promote product by doing
“combo pack” on peak
hours.
-active in social
platform to do
promotion with
uploading
attractive
pictures.
3. Pre-order Marketing -taking early order for
customer who wants to
purchase our product for the
next day.
-easy to
customer in
managing their
schedule.
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Competitors Analysis
Competitor Product Advantages of our product
Now
Café
-Variety of side dishes to be eaten
with plain rice, Slices of fruits,
Waffle, Malay traditional food
(kuih-muih), Fast food like nuggets
and fries
-Affordable Price
-save time
-Good in packaging
-100% Healthy product
Sea Club
-Fruits
-Malay traditional
foods (kuih)
-Snacks
-Heavy meals
Unikl Booth
-Hijab
-Junk food
-Sosej
-Sandwich
-Carbonate
Up and
Coming Risoles Food
-Risoles with meat, chicken,
vegetables and tuna inside)
Big Box
-Sandwich
-Dessert
-Fruit
-Fruit Juice
Fruity Fruit
-Cocktail
-Iced blanded
-Cereal
-Fruit Bread
Food beverages -Teh botol
-Healthy drink
-Hello soda
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-Soda cool mint
Table 6.0
Based on our observation we got a few competitors that can affect our business
performance. Firstly, our competitor is the rivals that run the same type of business with my
company. It will affect our business because all rival got a same target market with us and
they got the advantage on the target market where our business only focus on a certain
floor but for our rival they are more focusing on the people who come to the building. For
example, the entrance of the building where by anyone that comes to the building will be
their target market. Then the new rivals that do a business for charity or community service
will affect us a lot because people nowadays more toward for charity.
Our rivals also have the variety of product that they sell rather than us which we just
only two type of product. In the other word, as a customer they will go to the places that
have the variety of product so they can make a comparison which is better for their appetite.
For example, for our booth we only sell salad and water detox but for our competitor which
they sell variety food and drinks such as cake, cereal and other.
Furthermore our competitor, they have advantages on the price where their food
and drinks are cheaper but our food and drinks have the advantages on the benefits so as it
is good for health. So people may choose either they want for health or base on their
budget. As we state in our SWOT analysis the strength of our business is people now days
are more toward healthy life style and this make us want to sell our product more
confidently.
Also for our competitor, they had sell variety of product that can make their
customer to be confuse but for us, we only sell two types of products that can fulfil all
customer need base on the lifestyle now day that people really need to get this product. So
it may give benefits to us when people now days are need to rush in time so for our product
maygive benefits to them when our product is easy to carry and they can eat where never
they want any time any place but for our competitor, their product also easy to carry but
may give them trouble when they want to keep the food longer so that they can eat later.
In conclusion, to compete with the competitor we need to use all the opportunities
effectively by fulfil what the customers need and want. We also need to cover our weakness
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by making a good strength and good trademark for our business. To make our business more
special and much better from others we need to make something different that can make
our business more attractive.
7.0 Financial Analysis
7.1.1 Pro-Forma Income Statement
Healthy KingPRO-FORMA INCOME STATEMENT
10 days
Sales 7,649
Less: Cost of Sales
Opening Stock of Finished Goods -
Production Cost 5,176
less: Ending Stock of Finished Goods -
5,176
Gross Profit 2,473
Less: Enpenditure
Administrative Expenditure 600
Marketing Expenditure 540
Other Expenditure -
Business Registration & Licences -
Insurance & Road Tax for Motor Vehicle -
Other Pre-Operations Expenditure -
Interest on Hire-Purchase -
Interest on Loan -
Depreciation of Fixed Assets
Total Expenditure 1,140
Net Profit Before Tax 1,333
Tax -
Net Profit After Tax 1,333
Accumulated Net Profit 1,333
7.1.2BalanceShe
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et
Healthy KingPRO-FORMA BALANCE SHEET
10 days
ASSETS
Fixed Assets (Book Value)
Land & Building 0
Furniture and Fitting 0
Equipment 189
189
Current Assets
Stock of Raw Materials 0
Stock of Finished Goods 0
Accounts Receivable 1,717
Cash Balance 0
0
Other Assets
Deposit 20
TOTAL ASSETS 1,926
Owners' Equity
Capital 782
Accumulated Profit 1,333
1,926
Long Term Liabilities
Loan Balance 0
Hire-Purchase Balance 0
0
Current Liabilities
Accounts Payable 0
TOTAL EQUITY & LIABILITIES 1,926
7.1.3 Cash Flow
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CASH FLOW PRO - FORMA STATEMENT
DAYS Pre-Operations
1 2 3 4 5 6 7 8 9 10 TOTAL 10 DAYS
CASH INFLOW
Capital (Cash) 782 0 0 0 0 0 0 0 0 0 782
Loan 125 0 0 0 0 0 0 0 0 0 125
Cash Sales 758 782 782 794 758 838 790 814 838 495 7,649
TOTAL CASH INFLOW
907 758 782 782 794 758 838 790 814 838 495 8,556
CASH OUTFLOW
Administrative Expenditure
Salaries 50 50 50 50 50 50 50 50 50 50 500
Marketing Expenditure
Printing Expenses Brochures & Flyers
20 20 20 20 20 20 20 20 20 20 200
Advertising 15 15 15 15 15 15 15 15 15 15 150
Business Card 10 10 10 10 10 10 10 10 10 10 100
Cash Purchase 513 0 0 0 0 0 0 0 0 0 513
Salaries, EPF & SOCSO
75 75 75 75 75 75 75 75 75 75 750
Other Cost 15 15 15 15 15 15 15 15 15 15 150
Deposit (rent, utilities, etc.)
20 0 0 0 0 0 0 0 0 0 20
Purchase of Fixed Assets - Others
189 0 0 0 0 0 0 0 0 0 189
TOTAL CASH OUTFLOW
209 698 185 185 185 185 185 185 185 185 185 2,572
CASH SURPLUS (DEFICIT)
698 60 597 597 609 573 653 605 629 653 310 5,984
BEGINNING CASH BALANCE
0 698 758 1,355 1,952 2,561 3,134 3,787 4,392 5,021 5,674 0
ENDING CASH BALANCE
698 758 1,355 1,952 2,561 3,134 3,787 4,392 5,021 5,674 5,984 5,984
8.0 Risk Analysis
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Running a business can be a dangerous occupation with many different types of risk.
Some of these potential hazards can destroy a business, while others can cause serious
damage that can be costly and time consuming to repair. Below , the risk analysis that
Healthy King analyze due to potential consequences that will faced it and how to address
when the things will happens.
RISK CONSEQUENCE HOW YOU WILL ADDRESS IT
Raw material price
changes due to unstable
economy
Did not have enough raw material to
running our business because the
increasing of product and services
price such as an impact after good
and services tax ( GST) being
implemented in Malaysia
Choose the cheapest shop to
buy a product from the
supplier that provides a fresh
fruit, vegetable and others like
a bottle.
For example, buying raw in
Chow Kit
Copyright We lose our uniqueness position in
the market.
A competitor will use this chance
copy our product and our market.
We will ensure that our
product and uniqueness
cannot be copied by others
such as make our own business
identity, copy right and food
style.
Hide our special menu from
the customers.
Place Give permission to run our business
in a floor that did not enter by
others.
A management did not approve to
give a best place for our sale.
Open a booth in public area
and go every event in other
campus like MIIT or BMI and
promote our product.
Promote our product in social
media like Unikl Business
School Facebook group and fan
page of Unikl.
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Financial management -Lack of experience to make a good
financial system in running a
business.
-Many demand from the customers
and did not have a good financial
system to rolling a business capital to
generate an income.
-Make a proposal and ask a
financial support from finance
department or SDCL in Unikl
Business School.
-Ask and collect it from a team
member.
-Trying to fulfill all demand
from the customer like make a
delivery from floor to floor to
generate more income to our
business.
Human Resource
management
-Fail to manage a schedule well in
selling our product.
-Misunderstanding between business
partners.
-Not provide a good environment
between seller and buyers.
-Manage a good schedule and
set every shift will be do two
members. For example, one
person to stay in booth and
another person will make a
delivery.
-Trying to make a
communication and discussion
between team members if
anything happen whether it
good or not.
-Always smile to the customers
and serve them well.
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9.0 Conclusion
In conclusion, we hope that Healthy King will get a positive response from our target
group which is the population from Yayasan Selangor building consisting of UNIKL, UKM and
Maybank staff and publics users. In addition, Healthy King also expect that our business will
be accepted by whom come in Yayasan Selangor to make their own business. Hence, we
expect our health food products become lifestyle to students and staff at Yayasan Selangor
building. In addition, we also want to market our products in every UNIKL residing in
Malaysia to become a major supplier of healthy food. Other than that, we hope that healthy
lifestyle can encourage the student and staff towards healthy food. Because healthy food
that we provide rich with nutrition and full with protein that will give them a thousand of
benefits such as they will energize during do their daily activates and also it in low cost that
can save up their money. Besides that, the benefits that they will get are it will prevent from
get a disease such cancer, gastric, diabetes and so on. In additional, Healthy king believe that
product itself can be sell if the packaging are attractive and the price that we provide are
affordable for any level of consumer. Last but not least, Healthy King hope that our business
will be known by entire UNIKL in Malaysia and will expand in global market.
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