business operation .resume

8/10/2019 Business Operation .Resume

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Harsha Vardhanan.G Mobile:+919894058007

Email: [email protected] [email protected]

Designation : Business oeration !sso"iate

#e$ %uali&i"ations:

Over all Handling business processes related activities 2.7 years of eperience of business !ith

"no!ledge in #roduct $anaging activities % providing end to end support by delivering the managing theorders and to ensure the goods delivered on time to End customer.

'ersonal %ualities:

&ndustrious' (uic" learner' #unctual and )esourceful !ith ecellent verbal % !ritten communication

s"ills and a strong team player !ith positive attitude and open minded.

(ob )oles * )esonsibilities :

Over all Handling orders % follo!up

* +cts as a first point of contact for regular' on,going customer accounts and some -top,tier- customers' on

daily operational matters.

* )esolves operational issues that may arise from the end,to,end sales process e.g.' #rocurement 'order

status' shipping the materials' returns' and deliveries' invoicing' returns' and financial post,sales programs/.

* Engages !ith other functions and organiations to resolve issues e.g.' sales teams' supply chain' logistics/

as they relate to customer support.

* +cts as a point of contact for a specialied topic e.g.' order management' special pricing/ and trains team

members.

* 1ontributes to efforts to optimie current processes' often collaborating !ith other groups !ithin H# to

improve day,to,day activities.

* )epresents team as a subect matter epert on internal processes to other functions and organiations.

* Handles customers !ith moderately comple issues' including some -top,tier- customers customers !ithstrategic importance and comple relationships/.

* 1ommunicates !ith both internal and eternal customers at the individual contributor and management

levels.

+nalye all issues of internal and eternal clients and provide effective resolutions for same.

$anage everyday !or" activities and informed supervisor appropriately.

Handling core process of entire Value Order activities for +#3 countries.

$aintaining good relations !ith our customers and suppliers.

+rrange freight for import of the shipment % process customs clearance documents.
mailto:[email protected]:[email protected]:[email protected]:[email protected]


2/5


3/5

Handled ills:

(ob un"tion : Materialsogisti"sul$ hain Mg;t'ro"ure;ent


4/5

)eceived Best 'eran"e !,ardfor October,20BB

trengths

High efficiency level to !or" !ith a team and also independently

+l!ays eager to learn ne! concepts. >ood team player.

+bility to !or" under pressure.

Fno!ledge of business processes

+bility to have a business oriented vision

#ay high attention to detail in all !or".

(uality' on time delivery of agreed deliverables.

1ontribute to the company "no!ledge base and process improvements

+ssists in enforcement of proect deadlines and schedules.

1onsistently delivers high4uality services to our clients.

Ca"es input from supervisor and appropriately and accurately applies commentsfeedbac".

+ssists in the facilitation of team and client meetings.

?elivers informative' !ellorganied presentations.

!"ade;i" 'roe"ts Cndertaen:

1ustomer preference to!ards ne! product development , 3+>+G+C+CH tetiles company ltd'

1oimbatore.

Craining program of various aspects of an organiation , E1E5 1OC#&G' athyamangalam.

urvey on 4uic" service outlets , )OOC auto products pvt ltd' 1oimbatore

'ersonal /nation:

6atherIs Game , $r. >opala"rishnanshanthi.>

+ddress , B;' +birami nagar sungam by pass road 1oimbatore,;


5/5

& hereby declare that the above information and particulars are true to the best of my "no!ledge

Chan" you

?ate : Jours incerely' tation :1hennai

HarshaVardhanan.G

business operation .resume

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