business model transformation strategy (bmts): transforming our business msis presentation may 2007...
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Business model Transformation Strategy (BmTS): Transforming our Business
MSIS Presentation May 2007Gary Dunnet ([email protected])
Creating a New Business Model for a National Statistical Office if the 21st Century”
Time SeriesStore
(& INFOS)
Metadata Store (statistical, e.g. SIM)
Reference Data Store (e.g. BF, CARS)
NeedDesign/Build
Collect Process Analyse Disseminate
Software Register
Document Register
Management Information - HR & Finance Data Stores
Statistics New Zealand Current Information Framework
Generic Business Process
ICS Store
QMS, Ag
HES etc.
Web Store
Range of information stores by subject area (silos)
Process
Metadata Store (statistical/process/knowledge)
Reference Data Store
NeedDesign/Build
Collect Analyse Disseminate
Statistics New Zealand Future Information Framework
Generic Business Process
RawData
TS
ICS
WEB
Software Register
Document Register
Management Information - HR & Finance Data Stores
Output Data Store (confidentialised
copy of IDS - Physically separated)
CleanData
SummaryData
Input Data Store
How did we do it?1. Identified the key (10) components of our
information model.
2. Service Orientated Architecture.
3. Developed Generic Business Process Model.
4. Development approach from ‘stove-pipes’ to ‘components’ and ‘core’ teams.
5. Governance – Architectural Reviews & Staged Funding Model.
6. Re-use of components.
2. Output Data Store
CleanData
AggregateData
1. Input Data Store
3. Metadata StoreStatistical
ProcessKnowledge Base
9. Reference Data Stores
4. Analytical Environment
5. Information Portal
6. Transformations
RawData
7. Respondent Management 8. Customer Management
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SIN
FO
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dmin.
Data
Off
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tistic
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yste
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D
ata
Arc
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SummaryData
‘UR’Data
10. Workflow
SOA
Service Layer (Message and Data Bus)
Application Services
Transaction Mgmt Transaction Mgmt Directory Services Directory Services Resource Mgmt Resource Mgmt
Execution Engine Execution Engine
Load Mgmt Load Mgmt
Support Functions
Security Application Admin System
Monitoring
Services
Support Functions
Security Application Admin System
Monitoring
Support Functions
Security Application Admin System
Monitoring Security Application Admin System
Monitoring
Services
Process Management
Queuing Workflow
Scheduling
Services Process Management
Queuing Workflow Workflow
Scheduling Scheduling
Services
Blaise Blaise Respondent Management
CRM Respondent Management
CRM Customer
Management CRM
Customer Management
CRM Call Centre Call Centre SAS SAS ETL Tools ETL Tools SQL Server SQL Server Other Other
Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter Adapter
Data Warehouse
BI Cubes, SAS etc Analytics Analytics
Channel Interfaces
Intranet Extranet Web Services Internet
Channel Interfaces
Intranet Extranet Web Services Internet
Business Rules
Rules Engine Rules Engine Services
Rules Engine Transformations
Databases Services
Workflow Design
Workflow Run Progress
TransformationData Services
Service Layer
Transformations Framework
Transformation Web Service
Dashboard (Initiate
Workflow)
User
TransformationWorkingStore
Database
TransformationLife Cycle Service
Service Layer
2
Workflow Framework Database
1
Repeat for each activity
3
4
5, 22
Process Meta Data
Process Meta Store
IDE v2 Fact IDE v2 MetaStore IDE v2 Exceptions
IDE v2
Running a Configured Transformation
Managed Data Web Service
11
Transformation Data Adapters
Transformation Methods
12
Managed Data Area
13
14 14
15
16
Aggregates Area
TransformationConfigStore Database
17
Clean Area
Workflow Framework
Working Data Store
IDE v2 Fact IDE v2 Exceptions
14
Transformation Web Site(Provide configuration and
progress monitoring)
Can be hosted in Dashboard or used standalone
18 19
20
6
7
8
9
10
21
23
24
25
Get Result Info
Store Config
Get Progress
Transformation Manager
Messaging Helper
Lessons learnt1. Adoption takes a significant mind shift away from ‘survey
model’ to ‘enterprise model’.
2. Expecting generic services from ‘survey based’ projects difficult.
3. Don’t develop Enterprise model while developing ‘survey based’ projects.
4. Skilled resources difficult to recruit or grow.
5. Governance is critical to deliver generic solutions.
6. The move from ‘silos’ is often under-estimated.
7. Don’t expect to get it right first time – evolution rather than revolution.
Questions?