Business information management

supported by

BiSL® is a registered trademark of the ASL BiSL Foundation

Seriously?

Hey, why are you taking my RV?

You have 3 means of transportation and you are using

the RV just 3 weeks a year. So you don’t really need it..

We from the Garage are always here to

help you!

Seriously!

If you were the business manager,would you let your (internal or external) IT

supplier decide which applications yourbusiness should use?

Seriously?

We from the Garage are always here to

help you!

STOP!You are not allowed to use this car for trips

less then 5 miles.

Seriously!

If you were the business managerwould you let IT decide how your

business should use your applications?

Seriously?

We from the Garage are always here to help

you!

It only cost an extra 400 dollars.

We have serviced your car and added a DVD screen…

We thought that it would be nice for the kids.

Seriously!

If you were the business managerwould you let IT decide how your IT

budget is being used?

Who decides

• Whether or not your son can use the car to go to the movies with his girlfriend?

• If and when you buy a new car?• Which model your next car will be and which

features it will have?• Whether or not it is allowed to smoke in your

car?• …

Business or IT?

• Business should be in the lead• Business should have the budget• Business should manage the demand

And IT is the supplier (whether internal or external)

So…

The business needs to act as a sponsor, which means:

• manage its IT budget • know and formulate its needs now and tomorrow• select its IT suppliers• formulate assignments• accept delivery• instruct and support its users

And that’s what we call

Business Information Management

Growing importance of BIM

Growing importance of governance from a business point of view, as a result of:

Growing importance of IT for the business process

Growing information exchange between organizations(value chains)

Compliance being a top issue (in- and externalregulations like SOX)

IT being outsourced and off-shored more often…

§ knowing the business and the users

§ knowing the working methods of the users

§ communicating (in thinking and speaking) in business terms

§ knowing the IT world sufficiently (possibilitiesand quality of the solutions)

§ bridging the gap between business and IT

BIM: the conditions

Business Information Services Library – BiSL Framework

Planning and resource management

Financialmanagement

Demandmanagement

Contract Management

Operationalsupplier

management

Business datamanagement

End usersupport

Informationcoordination

Use management cluster Functionality management cluster

Specifyinformation

requirements

Designnon-automated

Information systems

Prepare transition

Review and testing

Establishbusiness

process devel.

Informationstrategy cluster

Strategicsupplier

management

Strategic information

partnerManagement

I-organizationstrategy

Strategicuser

relationshipmanagement

I-organizationStrategy cluster

InformationLifecycle

Management

EstablishInformation chain

developments

Establishtechnologicaldevelopments

Changemanage-

ment

Transition management

InformationPortfolio

Management

Strategic processes

Management processes

Operational processes

Operationalsupplier

management

Businessdata

management

End usersupport

Operations management

Day-to-day management to ensure continuity of support for the business

SpecifyBusiness

Requirements

Maintain non-automated information

Preparetransition

Review and acceptance test

Functionality management

Business processes change:• Changes / enhancements in

the information provisioning• Keep the information

provisioning fit for the business (short term business IT alignment)

Transition

ChangeManage-ment

Connecting processes

Manage change requests and decision making

Manage deployment of new or adjusted

functionality

Planning and Control

Financialmanagement

Demandmanagement

Contract Management

Tactical governance

BIM processes have to be managed:• integral (support and changes )• in all aspects (time, finance, quality, suppliers)

Time and human capacity

Money, business case

Demand,quality

IT suppliers

Analyzebusiness process

developments

InformationLifecycle

Management

Analyzevalue chain

developments

Analyzetechnologicaldevelopments

InformationPortfolio

Management

Develop information strategy

Ensure long-term business-IT alignment

Suppliermanagement

strategy

Informationchain management

strategy

I-organizationstrategy

User organizationrelationship

managementstrategy

Develop I-organization strategy

How do we exchange information with our value chain partners and how do we cooperate with them

Strategicalignment

Strategic alignment

Alignment of both strategic areas

BiSL user organizations

• Insurance companies (Achmea and ASR)• Medical organizations e.g. hospitals• Departments of Finance, Traffic, Education• Universities• Banks (Fortis)• Municipalities and other local governments• Drinking-water suppliers• Subgovernmental organizations (SVB, TenneT,..)• …