business information: key web resources
DESCRIPTION
Edited version of the slides prepared for the business information workshop organised by TFPL and held in London on 19th April 2013.TRANSCRIPT
Business Information: key web resources
twitter.com/karenblakeman
http://www.rba.co.uk/
Business Sources www.rba.co.uk/sources/
Presentation available at: http://www.rba.co.uk/bi/
TFPL, London, 19th April 2013
Fact sheets
Fact sheets and articles on search strategies are available at http://www.rba.co.uk/search/
Fact sheets are free of charge
– Search Strategies - Top Search Tips http://www.rba.co.uk/search/TopSearchTips.shtml
– Search Strategies - Selected Google Commands http://www.rba.co.uk/search/SelectedGoogleCommands.shtml
– Search Strategies - Google Search Tips http://www.rba.co.uk/search/GoogleSearchTips.shtml
– Search Strategies - Search Tools Summary and Comparison http://www.rba.co.uk/search/compare.shtml
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What is business information?
Companiescompetitors, suppliers, customers, potential partners, potential employer, joint venture, takeover target, investment
Industry sectors, markets
Statistics
Legal and regulatory environment
News, social media, rumour, gossip
Anything that is needed to conduct business
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Why not just “Google”?
Content of many business resources not searched by Google, Bing etc.
- information held in databases
- may be password protected even if free
- priced services not accessible to most search engines
- many news services going behind a pay wall
Best source of information may be way down your results list
Google personalises content depending on your location, computer, browser, past searches, your social network.... and anything else it can think of
We are all Google’s lab rats
Google automatically looks for variations on your terms and drops terms from your search
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Google Verbatim
Forces Google to run your search exactly as you have typed it in
Run your search
On the results page select Search tools, All results, Verbatim
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intext: to force an exact match for one term
To force an exact match and inclusion of a term in a search prefix it with ‘intext:’
UK public transport intext:biodiesel statistics
“..” around terms does not always work
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Assessing quality/relevance
Name of organisation/person clearly stated
Scope of information
Can you easily contact the “owner”
Date published or updated
Primary or secondary source
Repackaged information e.g. Companies House data
Coverage (industry, time span, geographical spread)
Type of website e.g. gov.uk, ac.uk
Who owns the domain name
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Who owns a website?
http://www.domaintools.com/ good starting point for identifying who owns a domain name but....
– may be hiding behind an agent
– may be using a service such as Privacy Protect (http://www.privacyprotect.org)
– if in the UK and an individual with a personal page then contact details other than name are not publicly available (Data Protection)
Run a Google or Bing search on the ‘registrant’ or agent and see if you can find out anything more about them
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Free vs. Fee
Free
Basic company information, contact details, sometimes full accounts, search for companies by name/number one at a time, simple print out
Anonymous statistics, total market/industry figures
Current news - free text searching, many key industry publications not free, difficult to focus search
May be limited in coverage, time span
Fee
Full company accounts, historical data, search by multiple criteria, analysis and report features
Detailed market share by company name, product/brand
Indexed content, easier to search for historical information by event type, more flexible search and print options
More likely to be comprehensive and have more extensive archives
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Social media and professional networks
Where people and organisations share, discuss, comment and ask questions
It is where the conversations are happening
It is where a lot of marketing takes place
Use for research, competitor intelligence, reputation monitoring, how are companies presenting themselves and interacting with customers
Google and Bing automatically incorporate information from some social and professional networks
Many business information resources encourage logins with social media accounts
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General starting points
Business Sources on the Net http://www.rba.co.uk/sources/
BL - Business Essentials on the Web http://bl-business-essentials.wikispaces.com/ – “a one-stop shop for website listings for entrepreneurs and SMEs covering....
‘business planning’, ‘grants and finance’, ‘marketing and PR’ as well as industry
specific pages.”
British Library Business & IP Centre in London Industry guides
http://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.html
Library & Information Service ICAEW http://www.icaew.com/en/library
SCOTBIS (Scottish Business Information Service) http://scotbis.nls.uk/
Biznar – federated search http://biznar.com/
Buslib-L – discussion list for business librarians and researchers– http://list1.ucc.nau.edu/archives/buslib-l.html (login required)– FAQs at https://sites.google.com/site/busliblistserv/
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Company information
Ownership, structure, accounts, activities, news Availability depends on
– type of companysole traderpartnership“privately” ownedlimited liability e.g. Ltd, LLPcompanies with publicly traded shares e.g. PLC
– business size (large, medium, small)
– countrystate or region within the country
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UK Companies Act 2006
Some of the main changes– memorandum of association now only needs to state that the
founders of the company wish to form a limited company– directors no longer need to apply to withhold their private
address, for example if they believe they may be targeted by activists. Can now choose to supply a “service address”
– requirement to have a company secretary removed
UK Companies House– http://www.companieshouse.gov.uk/ – details of registration and filing requirements– examples of documents– search for companies for free, some information free, accounts
and other documents priced– free Disqualified Directors search
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Businesses to be cut free from company red tape - Press releases - Inside Government - GOV.UK https://www.gov.uk/government/news/businesses-to-be-cut-free-from-company-red-tape
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Exemptions
For UK small and medium sized enterprises
May prepare and file abbreviated accounts
Must fulfil at least two of the following conditions to qualify
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Exemptions not available to public companies, banking, insurance or shipping companies
Small Medium
Turnover not exceeding £6.5m £25.9m
Assets/balance sheet not exceeding
£3.26m £12.9m
Average number of employees 50 250
UK filing requirements
Small companies
Medium companies
Large companies
Balance sheet Abbreviated balance sheet with notes
Full balance sheet
Full balance sheet signed by a Director
Profit and loss Not required Abbreviated profit and loss account
Full profit and loss account
Turnover Not required Not required Required
Auditor report Special auditor report if required
Special auditor report
Required and signed by an auditor
Director report Not required Required Required and signed by an officer of the company
Notes to the accounts
Not required Required Required
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UK Companies House– http://www.companieshouse.gov.uk/
– free, subscription, and document pay per view options
– documents £1 each
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Company Check
http://companycheck.co.uk/
UK companies
Uses Companies House data
Provides 5 years of figures and graphs for Cash at Bank, Net Worth, Total Current Liabilities and Total Current Assets free of charge
Download accounts
Some info free, some free with login, some pay as you go
Monitor company for financial changes and when new accounts are filed – email alerts (free)
Lists directors of a company– links through to Company Director Check
– http://company-director-check.co.uk/
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http://company-director-check.co.uk/
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Official company information – other countries
Lists of official company registers
– Official Company Registers
http://www.rba.co.uk/sources/registers.htm
– Company registration around the world
http://www.commercial-register.sg.ch/home/worldwide.html
– Companies House Links
http://www.companieshouse.gov.uk/links/introduction.shtml#reg
US – listed companies
– SEC Edgar IDEA – Interactive Date Electronic Applications
http://www.sec.gov/edgar.shtml
Canada - listed companies
– SEDAR http://www.sedar.com/
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Corporate Sprawl Sketch Trawls Using OpenCorporates | OUseful.Info, the blog... http://blog.ouseful.info/2013/01/28/corporate-sprawl-sketch-trawls-using-opencorporates/
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More open data but.....
Raw data – no pretty visualisations, you have to do that!
Data may need weeding and cleaning before it is usable
May have to do a LOT of work on the data to get anything sensible out of it
To see what you could be letting yourself in for look at Tony Hirst’s blog postings on open data at http://blog.ouseful.info/
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European Business Register
Gateway to official company information in 26 European countries– http://www.ebr.org
UK distributer is GBRDirect – priced service– http://www.gbrdirect.co.uk
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7side
http://www.7side.co.uk/
Priced service
UK companies and documents, directors information, insolvency reports
Credit reports
International registry and documents service– 1 hour registry and documents service
www.7side.co.uk/moreinfo/International_Registry_and_Documents_Service.pdf
– translation service available
– have agents "on the ground", can quickly tell you what is available in that country and what may not be available
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Company information priced services
7 side – http://www.7side.co.uk/
Bureau van Dijk (BvD) http://www.bvdinfo.com/
Corpfin http://www.companyquery.com/
Dun and Bradstreet http://www.dnb.co.uk/
Experian UK http://www.experian.co.uk/
Factiva http://www.factiva.com/
ISI Emerging Markets Research, News, M&A, Statistics, Economic Indicators, Islamic Finance http://www.securities.com/
LexisNexis http://www.lexisnexis.com/
Perfect Information - http://www.perfectinfo.com/
Thomson Reuters - http://thomsonreuters.com/
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Types of companies & company formations
CorporateInformation.com - Company Extensions and Security Identifiers
– http://www.corporateinformation.com/Company-Extensions-Security-Identifiers.aspx
Types of business entity – Wikipedia– http://en.wikipedia.org/wiki/Types_of_business_entity
Company Formation Survey– http://www.offshoreinvestment.com/
Doing Business - Measuring Business Regulations - World Bank Group
– http://www.doingbusiness.org/
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Publicly traded companies – share prices
Free– current share prices delayed by 15-30 minutes
– real-time prices if you have a share dealing account with a broker e.g. TD Direct Investing (http://www.tddirectinvesting.co.uk/)
– only cover companies currently listed on the exchange
– some historical data as charts or figures (e.g. Yahoo Finance and Google Finance)
– Yahoo and Google cover major stock markets
– go direct to the stock exchange web site
Priced– for more detailed analysis
– full historical data
– stocks no longer traded or merged with another company
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Share prices
Yahoo Finance (major stock markets only)– http://uk.finance.yahoo.com/
Google finance (US, UK, Canada, some European stock markets, Australia, Hong Kong, China)
– http://www.google.co.uk/finance
– http://www.google.com/finance
FT.com – Markets, Equities section
Priced services – Reuters, Thomson Reuters DataStream, Bloomberg
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Yahoo Finance
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Google Finance
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Databases for information on smaller companies
Confirm contact details using telephone directories
– http://www.teldir.com/
BvD Mint Free Directory search
– http://www.bvdinfo.com/
– only basic contact details free of charge, additional information priced
Directories such as
– Applegate http://www.applegate.co.uk/
– Europages http://www.europages.com/
– solusource http://www.solusource.com/
– Kompass http://www.kompass.com/
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Databases for information on smaller companies
FITA – http://www.fita.org/ and select Really Useful Links from the left
hand menu and then Business Directories and Trade Information
Import/export directories– Sometimes have more information about small companies than
official company registers
• size, number of employees and turnover
• contact names e.g. marketing director, sales director, export director
• export markets, sectors/products exported
– Search using export directory combined with country and/or industry sector
• e.g. export directory switzerland
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Mailing lists
RBA Direct Marketing– http://www.rba.co.uk/sources/marketing.htm
MarketingFile.com– http://www.marketingfile.com
– free searching of lists
– can test out a list by selecting first 50, 100 etc.
– pay as you go
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Statistics and industry data
Free– government statistics
– industry overviews
– executive summaries
– press releases
– trade press - possibly
Priced for– industry specific market shares
– named companies
– brand names
– detailed rankings
When carrying out research often have to use data from different sources
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Bits and pieces from everywhere?
Is there a problem?
Not necessarily but– must be aware of the context
• why and how was the original research conducted
• what sources were used
• when was the data gathered
– free resources may take information out of context• press releases and news articles focus on single issues
• background and methodology often missing
• may be several times removed from original research or data collection
Multiple free sources are often used to build a picture of a market piece by piece
Not comparing like with like
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Think file format
– PDF for research documents, government reports, industry papers– ppt or pptx for presentations, tracking down an expert on a topic– xls or xlsx for spreadsheets containing data
Use the advanced search screen or the filetype: command UK waste vegetable oil energy generation filetype:pdf
UK waste vegetable oil energy generation filetype:pptUK waste vegetable oil energy generation filetype:pptxUK waste vegetable oil energy generation filetype:xls UK waste vegetable oil energy generation filetype:xlsx
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Site search
For searching single large sites, or groups of sites by type for example academic, government
Use advanced search screen or site: commandcar ownership UK site:statistics.gov.uk
car ownership UK site:ons.gov.uk
car ownership UK site:gov.uk
car ownership UK site:gov.uk -site:www.gov.uk
car ownership UK site:ac.uk
Combine commandscar ownership UK site:ac.uk filetype:pptx
Search in both Google and Bing for a comprehensive search
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Statistics and industry data
Google Numeric range search– can be weights, distances, years, prices – use Advanced Search screen – or the search box on the Google home page– search term(s) first value..second value unit of measurement – examples:
• beer per capita consumption uk 2008..2012• TV advertising spend forecasts 2012..2020
Looking for experts on a topic, presentations, general background on a subject, information on an organisation?
– advanced search ppt or pdf format
– Slideshare http://www.slideshare.net/
– search within Slideshare or use site: search
– biofuels uk public transport 2009..2013 site:slideshare.net
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Google Reading level
Changes the type of material that is returned
Nothing to do with publishers’ assigned reading age
Run the search and from the menu above the results select Search tools, All results, Reading level
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Google Reading level
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Basic Advanced
Translated foreign pages
For information on an industry, government policies, business practices in other countries
For a different perspective on a topic
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Translated foreign pages
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If your preferred language is not in the list click on ‘Add language’ and select from the list. Then click on the number of results to the right the language you want to use.
Google translates your search into the selected language, runs the search and translates the results into your own language.
Warning: machine translation!
Starting points for statistics
Statistics Sourceshttp://www.rba.co.uk/sources/stats.htm
Official Statistics on the Webhttp://www.offstats.auckland.ac.nz
UK National Statistics Publication Hubhttp://www.statistics.gov.uk/
Office for National Statisticshttp://www.ons.gov.uk/
Welsh Government | Statisticshttp://wales.gov.uk/topics/statistics/?lang=en
Welsh Assembly Government StatsWaleshttp://statswales.wales.gov.uk/
data.gov.uk http://data.gov.uk/
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Office for National Statistics
http://www.statistics.gov.uk/
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data.gov.uk http://data.gov.uk/
Not all of the data on this site is open data – may be restrictions on use
Download links sometimes take you to the wrong dataset
Download links sometimes completely broken
It’s all or nothing! Have to filter the datasets for the information you want and produce your own graphs and charts
Variety of formats
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European Union - Open Data Portal http://open-data.europa.eu/open-data/
EU launches public beta of its open data portal – http://www.rba.co.uk/wordpress/2013/01/08/eu-launches-public-
beta-of-its-open-data-portal/
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Guardian Data Store http://www.guardian.co.uk/data
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Data and analysis on topics that are in the newsSome datasets created from information obtained via FoILinks to the original datasets are provided
Dog bites data: how likely are you to get bitten? http://www.guardian.co.uk/news/datablog/2013/mar/27/dog-bites-data
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Zanran
http://www.zanran.com/
Zanran – great for data in tables, charts and graphs http://www.rba.co.uk/wordpress/2013/01/25/zanran-great-for-data-in-tables-charts-and-graphs/
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Google Public Data Explorer
http://www.google.com/publicdata/
One of Google's best kept secrets!
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Statista http://www.statista.com/
“The Statistics Portal for Market Data, Market Research and Market Studies”
– 60,000 topics from over 18,000 sources
– http://www.statista.com/topics/
– some information free, registration (free) required
– Chart of the Day
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Datamarket http://datamarket.com/
Open portal to datasets worldwide and market research
Creates visualisations of the data
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Business Essentials on the Web - Industries http://bl-business-essentials.wikispaces.com/IndustriesSee also http://www.bl.uk/bipc/dbandpubs/Industry%20guides/industry.html
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Finding market research - aggregators
Pull together reports from many publishers and make them searchable through a single interface
Can purchase reports through the one service
Aggregators may not be comprehensive– publishers may embargo reports for weeks or months
– publishers may withhold some reports from aggregators
– check the publisher’s own web site or email them to see if there is additional or more recent research available
– may get a better deal by going to the publisher direct
– use aggregators as an index to see who is publishing on your topic
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Examples of aggregators
Alacrastore– http://www.alacrastore.com/
ISI Emerging Markets– http://www.securities.com/
Marketresearch.com– http://www.marketresearch.com/
Profound - Market Intelligence– http://www.profound.com/
Report Buyer– http://www.reportbuyer.com/
Research and Markets– http://www.researchandmarkets.com/
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Mergers and Acquisitions (M&A)
Search free news on the web (e.g. http://news.google.co.uk/) using keywordsDetailed information on rumours, deals in progress and completed deals usually pricedMergers and Acquisitions
– http://www.rba.co.uk/sources/manda.htm
BvD’s Mergers and Acquisitions Portal – http://www.mandaportal.com/– news, features, summaries and basic deal information are free
of charge– free reports reviewing recent activity in M&A– free reports discussing industry sectors where there is increased
activity– links into the Zephyr database – full reports on deals are priced.
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News
Most newspapers and magazines are on the web
Free services– may not be complete publication
– may not have archives
– search facilities may be limited
– print stories one by one
Many news and trade press titles are free but some are priced
Official company press releases
Stock exchange listed companies– major news, developments and changes affecting their operations
have to reported to shareholders via the stock exchange announcements for example UK Regulatory News Service
– Various sources e.g. FE InvestEgate | Company Announcements http://www.investegate.co.uk/
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News
For tracking down individual newspapers– http://www.abyznewslinks.com/
– http://www.kidon.com/media-link/index.php
Google News – latest free news
– advanced search options limited and not always reliable
– no source list and sources frequently change
– key industry publications may not be included and definitely not included if subscription
– older and Archive News may be priced
Use Google news and web search to identify specialist news portals or aggregators for your subject and monitor those direct
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Date
Restrict your results to information that has been published within the last hour, day, week, month, year or your own date range
Search tools, Any time and select an option
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daterange:
Date restriction does not work with any of the ‘All results’ options such as Verbatim or Translated Foreign Pages
Use daterange: command instead
Uses Julian date format (fractions omitted)
Julian Date Converter http://aa.usno.navy.mil/data/docs/JulianDate.php/
Syntax– for example pages mentioning Cameron and housing benefits
between June 20th and June 26th 2012 daterange:2456098-2456104 housing benefits Cameron
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daterange: the easy way
Third party tools for the daterange: search, for example http://gmacker.com/web/content/gDateRange/gdr.htm then apply “Search tools” option to results
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Google News http://news.google.co.uk/
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Can personalise news content when signed in to a Google account.
Hidden underneath the cog wheel on the news home page.
Change your location (automatically identified by Google), topics covered, sources and frequency of articles from sources.
Google News – advanced search
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Hidden under the arrow in the search box
Google News
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Can limit results to a time period.
Time options don’t always work in the ‘Archives’
Older material may be priced
Can create email and RSS alerts for a search but unreliable
Google can seriously damage your news
Experiment by Mary Ellen Bates
Is Google really filtering my news? - Librarian of Fortune
– http://www.librarianoffortune.com/librarian_of_fortune/2011/09/is-
google-really-filtering-my-news.html
Google can seriously damage your news
– http://www.rba.co.uk/wordpress/2011/09/03/google-can-seriously-
damage-your-news/
Highlights
– More than a quarter of the stories showed up in only one
searcher’s results
– Almost one in five searchers saw a story that no one else saw
– Only 12% of searchers saw the same three stories in the same
order
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Priced services
The Times and Sunday Times– http://www.thetimes.co.uk/ http://www.thesundaytimes.co.uk/
Financial Times (priced for full access)– http://www.ft.com/
LexisNexis– http://www.lexisnexis.com/ – subscription service, prices on application
Factiva– http://www.factiva.com/ – subscription service, prices on application– also a pay as you go option
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Google Video
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Not the same as Youtube
Google Video
YouTube
Video
Bing Videos
Vimeo.com
DailyMotion.com
Blinkx - http://www.blinkx.com/
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Blogs and Twitter
Many experts, academics, researchers, industry gurus have active blogs
Great way to tap into expert knowledge especially with new and innovative technologies and industries
Essential for competitive intelligence and reputation monitoring
Twitter up to the minute but skewed view of what is happening
Blogs – http://www.google.com/blogsearch/ or use click on More in the menu above your results and then Blogs
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Social media & professional networks
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Business and commercial pages on FacebookOvert promotion and market researchCompetitive intelligenceHow are companies using it?"Anti" groups and pages
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LinkedIn.com
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More on searching LinkedIn
Boolean Black Belt-Sourcing/Recruiting http://www.booleanblackbelt.com/
Mary Ellen Bates Ten Top Tips for Searching LinkedIn http://www.batesinfo.com/meb123/index.html PDF http://www.batesinfo.com/extras/assets/linkedin.pdf
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Topsy.com
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whostalkin.com
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Icerocket.com
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UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/
Browse by category or choose your organisation from an A-Z listChoose the date of the archived version of the website you want to view
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UK Government Web Archive | The National Archives http://www.nationalarchives.gov.uk/webarchive/
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http://www.legislation.gov.uk/
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Wayback Machine http://www.archive.org/
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Digital Education Resource Archive (DERA) http://dera.ioe.ac.uk/
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Free alerting services
Google email and RSS alerts are seriously broken– do not alert you to everything that is new
– alerts sometimes ‘die’
– often bring up old material that you’ve already seen
– duplicate information
Email alerts becoming a rarity– some web sites and blogs offer email subscription to new
content – often use RSS to email conversion tools such as Feedburner (how long will that be around?)
RSS feeds on news sites often all or nothing
Need an RSS reader e.g. Netvibes, Feedly, FeedReader– Phil Bradley's weblog: 20 Alternatives to Google Reader
– http://philbradley.typepad.com/phil_bradleys_weblog/2013/03/20-alternatives-to-google-reader.html
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My own RSS reader – RSSOwl (desktop only)
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Talkwalker http://www.talkwalker.com/
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Paper.li - create your own newspaper
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Paper.li – keyword http://paper.li/karenblakeman/1321447614
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Paper.li – company
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http://paper.li/karenblakeman/1321288089
Keeping up to date
Inside Search http://insidesearch.blogspot.com/
Official Google Blog http://googleblog.blogspot.com/
SearchReSearch : http://searchresearch1.blogspot.co.uk/
Search Engine Land http://searchengineland.com/
Search Engine Watch http://searchenginewatch.com/
Lady in the Library http://ladyinladywell.blogspot.co.uk/
Boolean Black Belt-Sourcing/Recruiting http://www.booleanblackbelt.com/
Karen Blakeman’s Blog http://www.rba.co.uk/wordpress/
Phil Bradley's weblog http://philbradley.typepad.com/
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