BUSINESS CHANGE MANAGEMENTWe passionately believe that the

biggest barrier to transformation

in the public sector is the

management of change

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We passionately believe that the biggest barrier

to transformation in the public sector is the

management of change. While this is wider

than business change management aspects,

services are not short of ideas or solutions, but

often fail to engage effectively to embed and

sustain change. Funding is also much more

likely to be provided for design and technical

implementation than business change and

so our goal is to help organisations develop

effective change management resource

internally, rather than ‘doing change’ for them,

which builds too much dependency on external

support. Methods has performed business

change management for UK Immigration, The

National Physical Laboratory and Student Loans

Company.

SUMMARY

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DESCRIPTION OF SERVICEWe offer three types of

business change management:

tools, techniques and best

practice guidance on achieving

successful change; designing

an effective benefits-led

P3M (project, programme

and portfolio management)

environment embedded with

appropriate change activity;

and specific interventions to

work with people, processes or

technology aspects of change

or a combination thereof; and

all our general consultants are

skilled communicators who are

able to blend an engaging and

empathetic approach, along

with analytical skills that allow

them to objectively assess

and recommend strategic and

practical courses of action. We

also have trained specialists in

business change and P3M as

well as deep experience of the

full change lifecycle from vision

to adoption and sustained

improvement.

TOOLS, TECHNIQUES

& BEST PRACTICE

DESIGNING AN

EFFECTIVE

BENEFITS-LED P3M

SPECIFIC

INTERVENTIONS TO

WORK WITH PEOPLE,

PROCESSES OR

TECHNOLOGY

OBJECTIVE OF SERVICEWe passionately believe

that the biggest barrier to

transformation in the public

sector is the management of

change. While this is wider than

business change management

aspects, services are not short

of ideas or solutions, but often

fail to engage effectively to

embed and sustain change.

Funding is also much more

likely to be provided for design

and technical implementation

than business change

and so our goal is to help

organisations develop effective

change management resource

internally, rather than ‘doing

change’ for them, which builds

too much dependency on

external support.

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HOW IS THIS SERVICE USED BY ORGANISATIONS/CLIENTS? We provide a range of business change management support

to our clients across the three areas mentioned. We have

also helped several organisations improve their change

governance and assurance by developing P3M

frameworks that introduce a clear focus on benefits-

led decision making in order to identify priority

high-value business change activities.

We prefer to provide advice and

guidance to provide the best value

and so the targeted business

change resources we do

provide are always focused

on specific knowledge

transfer goals as

well as change

outcomes.

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SERVICE FEATURES

Business process analysis & redesign

Workflow mapping & modelling

Communications & engagement planning

Business readiness assessment

Benefits-led P3M3 framework design

Change adoption best practice assurance

Scenario planning

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SERVICE BENEFITS

Increased focus on stakeholder value through targeted, timely interventions

and benefits articulation aligned to a clear vision and plan

Increased engagement from key influencers through early engagement in change

design

Increased robustness of plans through identification of potential risk and issues through effective scenario

planning

Increased focus on value and improved decision making

through the introduction of a benefits-led change framework

Increased preparedness and improved optimisation of change

momentum though effective business readiness, engagement and associated change planning

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WHERE HAVE WE DELIVERED THIS SERVICE BEFORE?

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