bulletin daily paper for 9/8/2011

58
It’s steelhead season And don’t forget chinook salmon on the Lower Deschutes • SPORTS, D1 www.bendbulletin.com Serving Central Oregon since 1903 WEATHER TODAY Sunny start, cloudy finish; afternoon storms likely High 91, Low 47 Page C6 TOP NEWS INSIDE GOP DEBATE: Romney and Perry spar over jobs, the economy, Page A3 OBAMA: Much is riding on jobs speech, Page A3 INDEX Abby E2 Business B1-6 Calendar E3 Classified G1-4 Comics E4-5 Crosswords E5, G2 Editorial C4 Health F1-6 Local C1-6 Movies E3 Obituaries C5 Outing E1-6 Sports D1-6 Stocks B4-5 TV listings E2 Weather C6 U|xaIICGHy02329lz[ MON-SAT We use recycled newsprint The Bulletin An Independent Newspaper Vol. 108, No. 251, 40 pages, 7 sections THURSDAY September 8, 2011 75¢ Don’t let plantar fasciitis stop you HEALTH, F1 Tyler Hicks / New York Times News Service Dr. Charles Hirsch, chief medical examiner of New York, shows the con- tents of his jacket pocket from 9/11, including a few coins and pulverized concrete from the World Trade Center. He kept the material in a tray on his desk. Photos from archive Visit bendbulletin.com/sept11 each day for more images Mountains of items were recovered from the wreckage of the terrorist attacks on the World Trade Center and the Pentagon. View 20 images of recovered items, where they were found and, in some instances, who owned them, at bendbulletin.com/sept11 . DAY 1: Pulitzer winners DAY 2: Flight 175 sequence DAY 3: U.S. archives DAY 4: The towers DAY 5: Ground Zero DAY 6: War in Afghanistan DAY 7: War in Iraq DAY 8: The remnants DAY 9: How we remember DAY 10: The day DAY 11: Fred R. Conrad By Sheila G. Miller The Bulletin While Oregonians were just waking up when the terror at- tacks hit New York City and Washington, D.C., on Sept. 11, 2001, our elected officials were already at work. As they got down to busi- ness in the nation’s capital, chaos hit. Then-Sen. Gordon Smith got up early to get to the Capitol to finish some paperwork, driving to his office on a clear, crisp fall morning. “The memories of it are just crystal clear,” he said. “It’s one of those moments of tragedy, when time seems to stop and the recollection of every particular is very vivid.” A few miles away, Rep. Greg Walden, R-Hood River, left his apartment three blocks from the Pentagon to attend a going-away breakfast for one of his interns. Lawmakers recall terror of 9/11 in D.C. See Lawmakers / A5 See Python / A6 See Astronauts / A6 See Return / A6 1 DAY, 10 YEARS: SEPT. 11, 2001-SEPT. 11, 2011 Returning Guardsmen get a warm welcome Eighteen members of the 3rd Battal- ion, 116th Cavalry Brigade of the Oregon Army National Guard made the flight Wednesday from Fort Lewis, Wash., where they’ve spent the last week and a half since returning from overseas. Pa- perwork delays prevented the remain- ing troops from returning Wednesday, but they should arrive by Saturday, Col. Mark Parrish said. The Redmond event was one of several homecomings around the state Wednes- day, with roughly 600 National Guards- men returning. For Michelle Maddox, the wait was ago- nizing. The wife of one National Guards- man and mother of another, Maddox said time seemed to slow down as Wednesday and the return of her husband, Albert Mad- dox, and her son, Terry Ulloa, approached. “This last week has been a year,” she said. “It’s the longest week I’ve ever known.” Although Albert Maddox was on the flight to Redmond Wednesday, Ulloa won’t be returning until today. Michelle Maddox said they’d be back at the air- port to pick up her son today, and like his stepfather, he’ll be getting a home- cooked meal of his choosing. Having her dad home was excitement enough for Ciera Maddox, Michelle and Albert Maddox’s 5-year-old daughter. Ciera clung close to his knees, checking out his uniform and his boots while tell- ing him the story behind the mosquito bites dotting her arms. “I love my daddy very much,” Ciera said. Pete Erickson / The Bulletin Oregon National Guard Spc. Eric Weaver, of Bend, is greeted by his daughter, Lacie, 3, and the rest of his family while re- turning from a year of duty in Iraq after landing at the Redmond Airport on Wednesday. By Brian Vastag The Washington Post WASHINGTON Despite the end of the space shuttle pro- gram, NASA needs to hire more astronauts to maintain its pres- ence on the International Space Station and prepare for the next generation of spaceflight, con- cludes a new report from the National Research Council, part of the congressionally chartered National Academy of Sciences. NASA employes 59 astronauts, down from 150 a decade ago, and observers expect the agency to lose another half-dozen before the end of the year. The report, which NASA paid for, warns that “the Astronaut Corps appears to be sized below the minimum required,” and that the current corps size “poses a risk to the U.S. investment in hu- man spaceflight capabilities.” The report does not recom- mend a specific number of astro- nauts but says that the extensive training required, non-spaceflight tasks and the medical demands of long tours of duty on the space station could lead to astronaut shortages within five years. In January, for instance, the astronaut office at Johnson Space Center in Houston needed to choose two crew members for future space station missions. Of the 63 on the roster, only six were medically qualified and available. “New astronauts are needed in the pipeline,” said Wayne Hale, a former space shuttle launch di- rector who reviewed the report. “It takes quite a while to train people for human space flight.” Basic space station training takes two and half years, the re- port says, with 31 weeks of that spent in Russia training on the Soyuz and learning Russian. “Fifty to sixty people is an ade- quate size for where we’re going to be for the next several years,” said Scott Pace, director of the Space Policy Institute at George Washington University, who re- viewed the report. Now hiring at NASA? Astronauts are lacking By Rachael Rees The Bulletin Randall McCauley made an unexpected discovery when he opened the passenger door of his rented U-Haul on Friday. McCauley found a three-foot adult ball python that had been traveling with him on the floor- board of the passenger seat. McCauley said he picked up the 24-foot U-Haul on Monday afternoon from Storage Central in Redmond to move from Three Rivers to Bend. He used the truck all day unaware of what was ly- ing beside him. “We were finished with the truck and I was going to move it to the end of the driveway to do a walk-around to make sure we got everything,” he said. “I got in the driver’s side and (saw) there was still a box on the passenger floor.” When McCauley opened the passenger door to remove the box he saw the tail of a snake. Confused as to why there would be a snake in the truck, McCau- ley closed the door and rushed to show his wife and two daughters what was in the U-Haul. “They were freaked out at the fact that they rode with it all week not knowing that it was in the cab with them,” he said. “They were all wearing flip-flops.” While McCauley said he thinks the snake was in the truck when he rented it, Mike Koepf, a sales associate from Central Storage, said that wouldn’t be possible. “The trucks are all checked and cleaned before they are rented out,” Koepf said. “Are you going to get into your car and not notice a 3-foot snake sitting next to you ? It’s pretty hard to miss.” Koepf acknowledges that a snake was in the truck, but said no one knows how it got there. McCauley called animal con- trol officers to remove the snake. Sheriff’s Deputies Daniel Gra- ham and Jason Wall were sent to the scene because there is not a separate department for animal control complaints. Truck driver scared stiff by slithery stowaway Inside • Where were you on 9/11? Page A5 By Scott Hammers The Bulletin REDMOND — Family and friends of National Guard troops filled the Redmond Airport Wednesday, welcoming home the first of 52 Central Oregon service members arriving from Iraq.

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The Bulletin print edition for Thursday, September 8, 2011.

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  • It’s steelhead seasonAnd don’t forget chinook salmon on the Lower Deschutes • SPORTS, D1

    www.bendbulletin.com

    Serving Central Oregon since 1903

    WEATHER TODAYSunny start, cloudy finish; afternoon storms likelyHigh 91, Low 47

    Page C6

    TOP NEWS INSIDE

    GOP DEBATE: Romney and Perry spar over jobs, the economy, Page A3

    OBAMA: Much is riding on jobs speech, Page A3

    INDEX

    Abby E2

    Business B1-6

    Calendar E3

    Classified G1-4

    Comics E4-5

    Crosswords E5, G2

    Editorial C4

    Health F1-6

    Local C1-6

    Movies E3

    Obituaries C5

    Outing E1-6

    Sports D1-6

    Stocks B4-5

    TV listings E2

    Weather C6

    U|xaIICGHy02329lz[MON-SAT

    We use recycled newsprint

    The BulletinAn Independent Newspaper

    Vol. 108, No. 251,40 pages, 7 sections

    THURSDAY•

    September 8, 201175¢

    Don’t let plantar fasciitis stop you

    HEALTH, F1

    Tyler Hicks / New York Times News Service

    Dr. Charles Hirsch, chief medical examiner of New York, shows the con-tents of his jacket pocket from 9/11, including a few coins and pulverized concrete from the World Trade Center. He kept the material in a tray on his desk .

    Photos from archive Visit bendbulletin.com/sept11 each day for more images

    Mountains of items

    were recovered from

    the wreckage of the

    terrorist attacks on the

    World Trade Center and

    the Pentagon. View 20

    images of recovered items,

    where they were found

    and, in some instances,

    who owned them, at

    bendbulletin.com/sept11.

    DAY 1:

    Pulitzer winners

    DAY 2:

    Flight 175 sequence

    DAY 3:

    U.S. archives

    DAY 4: The

    towers

    DAY 5: Ground

    Zero

    DAY 6: War in

    Afghanistan

    DAY 7: War in

    Iraq

    DAY 8: The

    remnants

    DAY 9: How we

    remember

    DAY 10: The day

    DAY 11: Fred R. Conrad

    By Sheila G. MillerThe Bulletin

    While Oregonians were just waking up when the terror at-tacks hit New York City and Washington, D.C., on Sept. 11, 2001, our elected officials were already at work.

    As they got down to busi-ness in the nation’s capital, chaos hit.

    Then-Sen. Gordon Smith got up early to get to the Capitol to finish some paperwork, driving to his office on a clear, crisp fall morning.

    “The memories of it are just crystal clear,” he said. “It’s one of those moments of tragedy, when time seems to stop and the recollection of every particular is very vivid.”

    A few miles away, Rep. Greg Walden, R-Hood River, left his apartment three blocks from the Pentagon to attend a going-away breakfast for one of his interns.

    Lawmakers recall terror of 9/11 in D.C.

    See Lawmakers / A5

    See Python / A6See Astronauts / A6See Return / A6

    1 D A Y , 1 0 Y E A R S : S E P T . 1 1 , 2 0 0 1 - S E P T . 1 1 , 2 0 1 1

    Returning Guardsmen get a warm welcome

    Eighteen members of the 3rd Battal-ion, 116th Cavalry Brigade of the Oregon Army National Guard made the flight Wednesday from Fort Lewis, Wash., where they’ve spent the last week and a half since returning from overseas. Pa-perwork delays prevented the remain-ing troops from returning Wednesday, but they should arrive by Saturday, Col. Mark Parrish said.

    The Redmond event was one of several homecomings around the state Wednes-day, with roughly 600 National Guards-men returning.

    For Michelle Maddox, the wait was ago-nizing. The wife of one National Guards-man and mother of another, Maddox said time seemed to slow down as Wednesday and the return of her husband, Albert Mad-dox, and her son, Terry Ulloa, approached.

    “This last week has been a year,” she said. “It’s the longest week I’ve ever known.”

    Although Albert Maddox was on the flight to Redmond Wednesday, Ulloa won’t be returning until today. Michelle Maddox said they’d be back at the air-port to pick up her son today, and like his stepfather, he’ll be getting a home-cooked meal of his choosing.

    Having her dad home was excitement enough for Ciera Maddox, Michelle and Albert Maddox’s 5-year-old daughter. Ciera clung close to his knees, checking out his uniform and his boots while tell-ing him the story behind the mosquito bites dotting her arms.

    “I love my daddy very much,” Ciera said.

    Pete Erickson / The Bulletin

    Oregon National Guard Sp c. Eric Weaver, of Bend, is greeted by his daughter, Lacie, 3, and the rest of his family while re-turning from a year of duty in Iraq after landing at the Redmond Airport on Wednesday.

    By Brian VastagThe Washington Post

    WASHINGTON — Despite the end of the space shuttle pro-gram, NASA needs to hire more astronauts to maintain its pres-ence on the International Space Station and prepare for the next generation of spaceflight, con-cludes a new report from the National Research Council, part of the congressionally chartered National Academy of Sciences.

    NASA employes 59 astronauts, down from 150 a decade ago, and observers expect the agency to lose another half-dozen before the end of the year.

    The report, which NASA paid for, warns that “the Astronaut Corps appears to be sized below the minimum required,” and that the current corps size “poses a risk to the U.S. investment in hu-man spaceflight capabilities.”

    The report does not recom-mend a specific number of astro-nauts but says that the extensive training required, non-spaceflight tasks and the medical demands of long tours of duty on the space station could lead to astronaut shortages within five years.

    In January, for instance, the astronaut office at Johnson Space Center in Houston needed to choose two crew members for future space station missions. Of the 63 on the roster, only six were medically qualified and available.

    “New astronauts are needed in the pipeline,” said Wayne Hale, a former space shuttle launch di-rector who reviewed the report. “It takes quite a while to train people for human space flight.”

    Basic space station training takes two and half years, the re-port says, with 31 weeks of that spent in Russia training on the Soyuz and learning Russian.

    “Fifty to sixty people is an ade-quate size for where we’re going to be for the next several years,” said Scott Pace, director of the Space Policy Institute at George Washington University, who re-viewed the report.

    Now hiring at NASA? Astronauts are lacking

    By Rachael ReesThe Bulletin

    Randall McCauley made an unexpected discovery when he opened the passenger door of his rented U-Haul on Friday.

    McCauley found a three-foot adult ball python that had been traveling with him on the floor-board of the passenger seat.

    McCauley said he picked up the 24-foot U-Haul on Monday afternoon from Storage Central in Redmond to move from Three Rivers to Bend. He used the truck all day unaware of what was ly-ing beside him.

    “We were finished with the truck and I was going to move it to the end of the driveway to do a walk-around to make sure we got everything,” he said. “I got in the driver’s side and (saw) there was still a box on the passenger floor.”

    When McCauley opened the passenger door to remove the box he saw the tail of a snake.

    Confused as to why there would be a snake in the truck, McCau-ley closed the door and rushed to show his wife and two daughters what was in the U-Haul.

    “They were freaked out at the fact that they rode with it all week not knowing that it was in the cab with them,” he said. “They were all wearing flip-flops.”

    While McCauley said he thinks the snake was in the truck when he rented it, Mike Koepf, a sales associate from Central Storage, said that wouldn’t be possible.

    “The trucks are all checked and cleaned before they are rented out,” Koepf said. “Are you going to get into your car and not notice a 3-foot snake sitting next to you ? It’s pretty hard to miss.”

    Koepf acknowledges that a snake was in the truck, but said no one knows how it got there.

    McCauley called animal con-trol officers to remove the snake. Sheriff’s Deputies Daniel Gra-ham and Jason Wall were sent to the scene because there is not a separate department for animal control complaints.

    Truck driver scared stiff by slithery stowaway

    Inside• Where were

    you on 9/11? Page A5

    By Scott HammersThe Bulletin

    REDMOND — Family and friends of National Guard troops filled

    the Redmond Airport Wednesday, welcoming home the first of 52

    Central Oregon service members arriving from Iraq.

  • A2 Thursday, September 8, 2011 • THE BULLETIN

    As listed by The Associated Press

    POWERBALLThe numbers drawn Wednes-day night are:

    3 5 18 27 54 13

    Power Play: 4. The estimated jackpot is $20 million.

    MEGABUCKSThe numbers drawn are:

    4 6 10 15 32 33

    Nobody won the jackpot Wednesday night in the Megabucks game, pushing the estimated jackpot to $4.4 million for Saturday’s drawing.

    Oregon Lottery Results

    F���� / EducationMONDAY TechnologyTUESDAY ConsumerWEDNESDAY EnvironmentTHURSDAY EducationFRIDAY Science

    The Bulletin

    How to reach us

    STOP, START OR MISS YOUR PAPER?

    541-385-5800

    Phone hours: 5:30 a.m.- 5 p.m. Mon.-Fri., 6:30 a.m.-noon Sat.-Sun.

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    All Bulletin payments are accepted at the drop box at City Hall. Check payments may be converted to an electronic funds transfer. The Bulletin, USPS #552-520, is published daily by Western Communications Inc., 1777 S.W. Chandler Ave., Bend, OR 97702. Periodicals postage paid at Bend, OR. POSTMASTER: Send address changes to The Bulletin circulation department, P.O. Box 6020, Bend, OR 97708. The Bulletin retains ownership and copyright protection of all staff-prepared news copy, advertising copy and news or ad illustrations. They may not be reproduced without explicit prior approval.

    By Kim SeversonNew York Times News Service

    ATLANTA — Sitting in the polished offices of a lawyer who specializes in corporate crimi-nal defense, Beverly Hall looked tired.

    It is not easy being the pariah of a major U.S. city.

    Hall, once named as the na-tion’s school superintendent of the year and a veteran of 40 years in tough urban districts includ-ing New York and Newark, now stands marked by the biggest standardized test cheating scan-dal in the country’s history.

    As Atlanta tries to sort fact from fiction and get back to the business of educating the 50,000 children in its public schools, Hall is left to defend her reputation, prepare for any possible legal action and consider whether her philosophy of education and style of leadership brought her to what is the lowest point in her career.

    “I will survive this,” said Hall, 65, in her first public interview since an 800-page report by state investigators outlined a pervasive pattern of cheating at 44 schools and involving 178 educators.

    “I feel badly for myself, but I feel just as badly for all the peo-ple in this district who are work-ing hard,” she said. “Now every-thing they read and hear is nega-tive. That is taking a tremendous toll on me.”

    A district transformedFrom 1999 to June, Hall was the

    forceful, erudite and data-driven superintendent of a once-failing urban school district that became a model of improvement.

    During her reign, scholar-ship money delivered to Atlanta students jumped to $129 million from $9 million. Graduation rates, while still not stellar, rose to 66 percent, from 39 percent. Seventy-seven schools were ei-ther built or renovated, at a cost of about $1 billion.

    Hall maintains that she never knowingly allowed cheating and does not condone it, but acknowl-edges that people under her did.

    Still, the scope of the report — which she and others argue was overreaching and contained inaccuracies — shocks her.

    “I can’t accept that there is a culture of cheating,” she said. “What these 178 are accused of is horrific, but we have over 3,000 teachers.”

    The devastating report came in July. Two longtime govern-ment lawyers who were asked by Gov. Nathan Deal to investigate charges that answers had been changed on state standardized tests found that students had sometimes simply given correct answers. In other cases, they said, staff members erased wrong ones and filled in the right ones. One school, they said, held week-end pizza parties to fix tests.

    No criminal charges have been filed, but the district is scram-bling to respond to two sweep-ing grand jury subpoenas. It will turn over at least 20 hard drives of information containing com-munication among school law-

    yers, board members and staff members, along with scanned records dating to the 1990s, said Keith Bromery, spokesman for the district.

    The report asserted that Hall, while not tied directly to cheat-ing or the direct target of a sub-poena, had to know about it or should have. She tried to contain damaging information, it said, and did not do enough to investi-gate allegations, especially after 2005 when “clear and signifi-cant” warnings were raised.

    And she was, investigators and people who worked closely with her said, more interested in ado-ration than achievement. Some said they believed they would be ostracized if they did not deliver the results Hall wanted.

    Demanding resultsHall says she tried to create a

    culture that demanded achieve-ment, based on her core belief that every child — no matter his or her life circumstances — can learn enough to meet certain standards.

    But even her supporters say that belief was so unbending that people would rather erase wrong scores — and reap the financial and workplace perks associated with improved test scores — than tell her children could not pass.

    Others say she failed to con-sider the immense social prob-lems facing some Atlanta school children.

    “The problem came when ev-ery child was expected to reach an arbitrary standard that didn’t include a consideration of where they are coming from,” said state Rep. Kathy Ashe, a Democrat.

    All of which leaves Hall baffled.

    “The Beverly Hall as they characterize me is foreign to me,” said the Jamaica-born graduate of Fordham University’s doctoral program, who began teaching in some of New York’s tough-est classrooms while Atlanta was still battling to desegregate schools. “This thing of me being autocratic and removed from the schools and whatever is just crazy to me.”

    Although she acknowledges that she should have given more attention to testing security pro-cedures and to evidence that cheating might be widespread, she bristles at the suggestion that children should not be held to high standards or that she was intimidating and isolated.

    She pointed to a June retreat with principals.

    “The principals who were so intimidated and couldn’t reach me gave me three standing ova-tions,” she said. “I always felt that the principals respected me but also had a real connection to me.”

    Finances probedShe remains personally stung

    by how she is being portrayed by local media, especially The Atlan-ta Journal-Constitution, which be-gan investigating potential cheat-ing in 2008 and has continued to dig deep into Hall’s performance.

    She was taken to task for her car and driver, a police officer on the school district payroll who made nearly $100,000 a year . Her bonuses were also questioned. In addition to a $273,156 annual sal-ary, she made $581,860 in bonus-es since she began in 1999. They stopped in 2009, Bromery said.

    Investigators are also examin-ing the role bonuses to staff mem-bers whose schools performed well on standardized tests might have played in the cheating — something Hall dismisses.

    “The money was not a lot,” she said. “It’s hard for me to believe for $1,000 or $750 you would cheat.”

    Many in the Atlanta business community who once were her champion have joined the critics or distanced themselves. Others have been more harsh.

    “We’ve had long series of un-believably poor leaders and we really shouldn’t be too surprised with what we got,” said James Miller Jr., chairman of Fidelity Bank in Atlanta. “Anybody who starts acting like they are the emperor is in trouble.”

    Still, many here maintain that the reforms are real and worry that the district’s progress will be overshadowed.

    The Bill and Melinda Gates Foundation and the GE Founda-tion, which have pumped more than $50 million into Atlanta schools, will keep financing them, said people from both organizations.

    Lasting effectsIn a coming study based on

    results of recent National Assess-ment of Educational Progress scores, Atlanta schools show sig-nificant and consistent improve-ment, said Michael Casserly, ex-ecutive director of the Council of the Great City Schools, which plans to release its study this fall.

    The real legacy of the cheat-ing scandal will probably be that educators and legislators re-ex-amine the emphasis placed on standardized tests, he said.

    And it certainly will make ur-ban administrators reconsider the cost of pushing teachers and stu-dents — especially students fac-ing difficult social circumstances — to achieve high test scores.

    “History may ultimately be the judge of how that was balanced and ultimately implemented,” Casserly said. “But I can’t fault her underlying motive to expect more of kids that society had low expectations of.”

    Kendrick Brinson / New York Times News Service

    Beverly Hall, the Atlanta schools superintendent, stands marked by the biggest standardized test cheating scandal in the country’s history.

    Exalted educator falls from grace

    By Tara Parker-PopeNew York Times News Service

    Now that children are back in the classroom, are they re-ally learning the lessons that will help them succeed?

    Many child development experts worry that the answer may be no. They say the ever-growing emphasis on academ-ic performance and test scores means many children aren’t developing life skills like self-control, motivation, focus and resilience, which are far better predictors of long-term suc-cess than high grades. And it may be distorting their and their parents’ values.

    “What are we really trying to do when we think about raising kids?” asked Dr. Ken-neth Ginsburg, an expert in adolescent medicine at Chil-dren’s Hospital of Philadel-phia. “We’re trying to put in place the ingredients so the child is going to be a success-ful 35-year-old. It’s not really about getting an A in algebra.”

    Take the question of prais-ing a child’s academic achieve-ment. In his new book “Let-ting Go With Love and Con-fidence: Raising Responsible, Resilient, Self-Sufficient Teens in the 21st Century,” Ginsburg draws a crucial distinction be-tween hard work and simply getting an A or “being smart.”

    Building intelligenceIn one set of studies, chil-

    dren who solved math puzzles were praised for their intelli-gence or for their hard work. The first group actually did worse on subsequent tests, or took an easy way out, shun-ning difficult problems. The research suggests that praise for a good effort encourages harder work, while children who are consistently told they are smart do not know what to do when confronted with a difficult problem or reading assignment.

    “When we focus on perfor-mance, when we say ‘make sure you get A’s,’ we have kids who are terrified of B’s,” Ginsburg said. “Kids who are praised for effort, those kids learn that intelligence is something that can be built.”

    Academic achievement can certainly help children suc-ceed, and for parents there can be a fine line between praising effort and praising performance. Words need to be chosen carefully: Instead of saying, “I’m so proud you got an A on your test,” a bet-ter choice is “I’m so proud of you for studying so hard.” Both replies rightly celebrate the A, but the second focuses on the effort that produced it, encouraging the child to keep trying in the future.

    Do schools fall short on bigger lessons?

    Praise outside of academics matters, too. Instead of asking your child how many points she scored on the basketball court, say, “Tell me about the game. Did you have fun? Did you play hard?”

    Ginsburg notes that parents also need to teach their children that they do not have to be good at everything, and there is some-thing to be learned when a child struggles or gets a poor grade despite studying hard.

    “One of the feelings people often have is that in order to succeed, a child has to be good at absolutely everything,” he said. “Human be-ings in the adult world are abso-lutely uneven, but we don’t accept that in our children — which pres-sures them in a way that’s incred-ibly uncomfortable for them.”

    Facing challengesOne strategy is to teach children

    that the differences between easy and difficult subjects can provide useful information about their goals and interests. Subjects they enjoy and excel in may become the focus of their careers. Chal-lenging but interesting classes or sports can become hobbies. Sub-jects that are difficult and unin-teresting are just something “you have to get past,” Ginsburg said.

    “We need to approach failure and difficulty and struggle as data that teach us what we should do with our lives,” he said. “It’s when you say to a child, ‘I expect you to do well in everything,’ that we’re preparing them to fail.”

    Outside of school, parents have many opportunities to teach chil-dren about focus, self-control and critical thinking, said Ellen Galinsky, author of “Mind in the Making: The Seven Essential Life Skills Every Child Needs” and president of the Families and Work Institute, a nonprofit research group in New York.

    When reading to children, for example, ask them what a char-acter is thinking or feeling. That simple exercise helps develop perspective, an important social cognition skill.

    In young children, playing board games or games like Si-mon Says or Red Light, Green Light can help develop focus and self-control.

    And in older children, par-ents willing to put in a little extra effort can help children develop critical thinking skills rather than just answering their questions.

    “It’s not just knowing the in-formation,” Galinsky said. “It’s knowing how to find the answers to the questions that is the basis of critical thinking.”

    ATLANTA CHEATING SCANDAL

    “I can’t accept that there is a culture of cheating. What these 178 are accused of is horrific, but we have over 3,000 teachers.”

    — Beverly Hall, Atlanta schools superintendent

    541-322-CARE

  • THE BULLETIN • Thursday, September 8, 2011 A3

    T�� S������

    Jae C. Hong / The Associated Press

    Republican presidential candidates former Massachusetts Gov. Mitt Romney, left, and Texas Gov. Rick Perry answer a question dur-ing a Republican presidential candidate debate at the Reagan Library on Wednesday in Simi Valley, Calif.

    Perry, Romney square offBy Mark Z. BarabakLos Angeles Times

    SIMI VALLEY, Calif. — Shar-ing a debate stage for the first time, Republicans Rick Perry and Mitt Romney sparred Wednesday night in a series of testy exchanges over jobs, Social Security and the proper tone of a candidate who presumes to lead the country.

    The session at the Reagan Pres-idential Library in Simi Valley was the first to include the Texas governor, who has supplanted Romney as the GOP front-run-ner, and he was the focal point throughout most of the evening — though not always happily. At one point, the oft-targeted Perry compared himself to a pinata.

    He did not, however, back down from his provocative stanc-es on Social Security, which he likened to a Ponzi scheme, or climate change, which he chal-lenged in the face of overwhelm-ing evidence. “Let’s find out what the science truly is before you put the American economy in jeopardy,” Perry said.

    Nor did he back away from raising collective eyebrows. “Maybe it’s time to have some provocative language in this country,” Perry said before he tartly dismissed President Barack Obama’s assertion that the U.S. border in Texas was saf-er than in the past.

    “Either he has some of the poorest intel of a president in the history of this country,” Perry said, “or he was an abject liar to the American people.”

    The other six candidates on the stage often seemed like ex-tras, visible but silent much of the time as Perry and Romney poked each other under prod-ding from the moderators, NBC news anchor Brian Williams and Politico editor John Harris.

    The two candidates struck

    sparks practically from the start with a first exchange about jobs.

    Perry touted the creation of 1 million positions in Texas and compared that with Romney’s performance in his one term as Massachusetts governor. “The fact is ... he had one of the low-est job creation rates in the coun-try,” Perry said. “As a matter of fact, we created more jobs in the last three months in Texas than he created in four years in Massachusetts.”

    “Wait a second,” Romney inter-jected, “the states are different.”

    He ticked off some of Perry’s advantages, including GOP leg-islative majorities, a Republican Supreme Court and the fact Tex-as has “a lot of oil and gas in the ground.”

    “Those are wonderful things,” Romney continued, “but Gover-nor Perry doesn’t believe that he created those things. If he tried to say that, why, it would be like Al Gore saying he invented the Internet.”

    “Dukakis created jobs three times faster than you did, Mitt,” Perry jabbed back, referring to former Massachusetts governor and 1988 Democratic presiden-tial nominee Michael Dukakis.

    “Well, as a matter of fact,” Rom-ney replied, “George Bush and his predecessor created jobs at a fast-er rate than you did, Governor.”

    The two renewed their jostling when Perry was asked about statements in his blunt-spoken 2010 book, “Fed Up!,” calling So-cial Security a fraud.

    “It is a Ponzi scheme to tell our kids that are 25 or 30 years today you’re paying into a program that’s going to be there,” Perry said. “Anybody that’s for the sta-tus quo with Social Security to-day is involved with a monstrous lie to our kids, and it’s not right.”

    Romney defended the pro-gram and scolded Perry for his

    language.“You can’t say that to tens of

    millions of Americans who live on Social Security and those who have lived on it,” Romney said. “Our nominee has to be someone who ... isn’t committed to abol-ishing Social Security but who is committed to saving Social Security.”

    Former Utah Gov. Jon Hunts-man played the role of scold, say-ing his jobs record was far supe-rior to Romney’s and challenging, without using his name, Perry’s statements on global warming.

    “Listen,” he said. “When you make comments that fly in the face of what 98 out of 100 climate scientists have said, when you call into question the science of evolution, all I’m saying is that, in order for the Republican Party to win, we can’t run from science.”

    Texas Rep. Ron Paul tried to shoehorn himself into the debate by chiding Perry for proposing a controversial program that would have forced teen girls in Texas to receive a vaccination to prevent a sexually transmitted disease. “This is not good medi-cine ... it’s not good social policy,” Paul said.

    In a rare bit of contrition, Perry suggested he could have handled the matter better by working more closely with the state Legislature, which over-turned his directive. Also rare was Romney’s response; he said every governor makes mistakes and that Perry’s words should speak for themselves.

    For Minnesota Rep. Michele Bachmann, who shined in her first debate and turned combat-ive in her second, the evening was a chance to reassert her-self after falling under Perry’s shadow. The two are competing for the same set of tea party and evangelical voters.

    But she receded well into the

    REPUBLICAN DEBATE

    background, reiterating her promise to fight to overturn Obama’s health care plan and restating her opposition to U.S. involvement in Libya.

    The debate came at an impor-tant juncture in the GOP presi-dential contest, which has picked up considerably since Perry’s August entrance. Several more debates are scheduled in the next few weeks, even as candidates are forced to bare their finances with the filing of their quarterly fundraising reports.

    Among those already trailing in polls and fundraising, the de-bate provided little momentum. Former Pennsylvania Sen. Rick Santorum joined in piling on Per-ry by criticizing his actions on the teen vaccine. “Governor Per-ry is out there ... claiming about states rights,” Santorum said. “How about parental rights?”

    Former businessman Herman Cain repeatedly advocated his “9-9-9 economic growth plan” eliminating the current tax code and substituting a 9 percent tax on corporate and personal in-come taxes, coupled with a 9 per-cent national sales tax.

    “If 10 percent is good enough for God,” he said of tithing, “9 percent ought to be good enough for the federal government.”

    Newt Gingrich, scowling, up-braided the moderators as at-tempting to provoke a fight. “I hope all of my friends up here are going to repudiate every ef-fort of the news media to get Republicans to fight each other (and) protect Barack Obama,” the former House speaker said.

    By Scott WilsonThe Washington Post

    WASHINGTON — Barack Obama has been here before — politically endangered, doubts mounting about his leadership, and a growing sense that, for all his promise, he has lost his way.

    As he has done before, whether to salvage a candida-cy or revive a policy, Obama will resort to a device that has been successful for him in the past: the Big Speech.

    With most of the country saying he has mismanaged the economy, Obama will use an address to a joint session of Congress on Thursday to out-line his plan to create jobs and head off a second recession. It will be the fifth time Obama has spoken to a joint session, the howitzer of the presiden-tial communications arsenal.

    But the risks this time are as high as the potential for any reward.

    Obama faces some par-ticular challenges on this out-ing, ones magnified by the summer’s debt-ceiling debate, when he spoke frequently to the American public but with little effect on the outcome.

    Americans have been hear-ing a lot from him. For months, he has discussed some of the same jobs proposals he will de-tail in the speech, mentioning them as recently as this week at a Labor Day rally in Detroit.

    With the unemployment rate locked in above 9 percent, voters are weary of words. Another high-profile speech is likely to underscore how little has changed since Obama said in his first joint-session address, a month after tak-ing office, “Now is the time to jump-start job creation.”

    Beyond the specific policy prescriptions, Obama’s speech will also serve as an opening statement of his re-election bid, the success of which may de-pend on his ability to persuade a divided Congress to act on his proposals, or saddle it with the blame if it refuses to go along.

    “He better be prepared to say something that people haven’t heard before, or it’s going to be counterproduc-tive,” said Stephen Hess, a senior fellow at the Brookings Institution. “In many ways, he’s run out of options, at least the options that you’d want to advertise before a full-blooded joint session of Congress.”

    Once again, Obama turns to a strength: a big speech

    By Rod Nordland and C.J. ChiversNew York Times News Service

    TRIPOLI, Libya — The sign on the wall reads “School-book Printing and Storage Warehouse,” but the fact that the double gates in the wall have been crudely ripped off suggests that something more interesting might be inside.

    It turns out that the only books to be found in any of the three large buildings in the walled compound are manuals — how to fire rocket launchers and wire-guided missiles, among others. The buildings are actually dis-guised warehouses full of mu-nitions — mortar shells, artil-lery rounds, antitank missiles and more — thousands of pieces of military ordnance that are completely unguard-ed more than two weeks after the fall of the capital.

    Perhaps most interesting of all is what is no longer there, but until recent days appar-ently was: shoulder-fired heat-seeking missiles of the type that could be used by terrorists to shoot down civil-ian airliners. U.S. authorities have long been concerned that Libyan missiles could easily find their way onto the black market.

    These missiles have been spotted in Libya before and are well known to have been sold to the government of Moammar Gadhafi by former Eastern bloc countries. The evidence at the warehouse confirms just how large those quantities were. It also raises questions about how many of them may have been pur-loined by rebels, criminals or smugglers.

    Western governments and nongovernment organiza-tions have repeatedly asked and prodded the rebel govern-ment, the National Transition-al Council, to secure the vast stockpiles of arms that the de facto authority has inherited, apparently to little avail.

    A senior U.S. military offi-cer who follows Libya closely said it was puzzling that there had been so few documented instances in which Libyan loyalist troops launched shoulder-fired missiles at NATO aircraft.

    The officer said it was also unclear whether al-Qaida or other extremist groups had acquired the missiles, al-though he said intelligence analysts were assuming they had.

    Missiles go missing from Libyan warehouses

    By April CastroThe Associated Press

    BASTROP, Texas — Firefight-ers gained ground Wednesday against one of the most destruc-tive wildfires in Texas history even as the state said the number of homes lost reached almost 800, and an elite search team set out to find any victims in the smoking ruins.

    Gov. Rick Perry, meanwhile, resumed his presidential cam-paign after rushing home over the weekend to deal with the crisis, traveling to California to meet his Republican rivals in his first nationally televised debate.

    The blaze has left at least two people dead, blackened about 45 square miles around Bastrop and cast a haze over Austin, 25 miles to the west, where the air smelled strongly of pine and cedar.

    Firefighters reported that the flames were at least 30 percent

    contained after burning un-controlled for three days. They credited an easing of the winds from Tropical Storm Lee that had caused the fire to explode over the weekend. Nevertheless, the number of homes that the Texas Forest Service reported destroyed rose from around 600 the day before.

    The wildfire is the most cata-strophic of more than 170 blazes that have erupted in the past week across the Lone Star State, which is perilously dry because of one of the state’s most severe droughts on record. In addition to the two victims in the Bas-trop area fire whose bodies were found Tuesday, the outbreak is blamed for two deaths else-where. A total of at 1,188 homes have been destroyed by wildfires in Texas in the last week, includ-ing the 800 lost in the Bastrop-area blaze, according to the Tex-as Forest Service.

    Firefighters gain ground against huge Texas blaze

    By Jesse McKinleyNew York Times News Service

    CARSON CITY, Nev. — The authorities were still perplexed Wednesday about what had driven Eduardo Sencion to go on a shoot-ing rampage at a local IHOP the previous morning, kill-ing four people — including three National Guard mem-bers — and wounding seven before turning the gun fatally on himself.

    Sencion, 32, had struggled with mental problems. And he had some money woes. But he seemed to have chosen his killing ground almost at random — rather than spe-cifically targeting military personnel, as theorized ear-lier — having had no known connection to the location or to anyone there.

    Sencion did not have any criminal history, nor did he have any involvement with gangs or methamphetamine, issues that Carson City’s po-lice force deal with regularly. The city’s sheriff, Ken Fur-long, said the only informa-tion his department had on Sencion was a record of three pawn shop sales.

    Nevada officials say rampage likely random

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  • A4 Thursday, September 8, 2011 • THE BULLETIN

  • THE BULLETIN • Thursday, September 8, 2011 A5

    Monte Prescott, 56, Redmond :“I was at Suburban Door here

    in Redmond picking up mate-rial for a job. At that time the first plane had hit the tower. Of course, there wasn’t even talk about a terrorist attack at the time. ... Now it’s been 10 years and we haven’t had any trouble since so I don’t think about it that much. I feel like we are still relatively safe, certainly here in Redmond, Oregon.”

    Laura Witmeyer, 65, Prineville:“When the

    second plane hit I knew we were under at-tack. It made me feel sick to my stomach. Our security in America was threatened.”

    Dustin Miller, 32, Madras:“I remember

    the day very well. I was standing in the office watch-ing the events unfold. It was very surreal. I feel bad for the people who lost their lives on Sep t. 11, especially those 343 brothers and sisters in the fire ser-vice who died that day. I feel more saddened for their families, the ones that were left behind. Every year they remember Sept . 11 and those who paid the ultimate sacri-fice just to help other people.”

    Rose Anderson, 64, Redmond:“I was in my kitchen cooking

    when it came on the news. When I first saw the foot-age I cried. It chokes me up because I think about the people that were lost and the families that suffered. The event raised a lot of questions. Its a sad thing that happened, but it was bound to happen. Just because we are the United States that does not make us exempt.”

    Sherry Vasquez, 48, Madras: “It’s just like the Titanic. How

    do you overcome that as a na-tion? Even after 10 years we feel like what is the real story be-cause so many people have said so many things.”

    Margaret McKinnis, 49, Madras : “It was extremely devastating.

    I was in shock. Like, wow, wow, how could this happen to us? You would think we are such a big nation that nobody could do that, not hit us once, but twice consecutively like that.”

    Chelsea Bitner, 22, Madras: “I was in

    gym class when I found out. (The school) made an announce-ment over the intercom that there had been a terrorist attack in New York. None of us were all that scared until parents started showing up and picking up kids. My mom was afraid that the school bus would make a good target.”

    Karen McClung, 58, Black Butte: “I cried for

    a solid week. Being in the building be-fore and see-ing ground zero is very emotional, but important to see. People need to go there and see the devastation.”

    Linden Hamilton, 53, Troutdale: “It left you

    without words to describe how you felt about the whole situa-tion. You think about all the people that died and why it happened in the first place. Why would anyone want to cause so much human suffering? What kind of people would be so devoted to their re-ligion that they would want to do something like that.”

    Tanner Peterson, 18, Sisters: “I was sitting

    in my kitchen when the news came on. I was surprised, as-tonished that it actually hap-pened. I was in awe. It makes me feel like joining the military to prevent stuff like that from happening.”

    Dale Duby, 70, Prairie City: “It made me

    so mad that this could hap-pen on our soil. This Sept . 11 we have to be really careful because it is the 10-year an-niversary. It’s one of those cata-strophic events that nobody can do anything about because it’s al-ready over. We have to go on from there and not let it happen again.”

    Chris Wilder, 49, Sisters: “I was in a

    terminal at the Sac r a mento airport when the first plane hit. The whole place went dead silent when the second plane hit. It took four minutes before people started talking again. They boarded us on the plane, but after 45 minutes they said all the flights were canceled in the United States. It’s something I’ll always remem-ber. The country literally stopped what it was doing.”

    Jim Brinkley, 52, Prineville: “I think it’s

    the worst day in American his-tory. It makes you sick to your stomach to know that there are people out there that want to hurt the United States. It’s like a divorce. You don’t realize how many people you are really affect-ing through the whole family sys-tem when you lose someone.”

    Walden and his wife, Mylene, had flown into the capital on Sept. 10 with plans to attend a White House barbecue the next day.

    In the midst of juice and donuts, the group heard that the first plane had hit the World Trade Center. Walden assumed it was a small plane.

    “There’s no way that happens with an airliner,” he remembers thinking.

    Thinking the crash was an accident, Walden headed off to give a news conference at the House Triangle on the east side of the Capitol building. As he stood there preparing for the press, a friend ap-proached him and told him the Pentagon had been attacked.

    A police officer on a motorcycle approached and pointed to the sky at another plane.

    “That one’s headed to the Capitol,” the officer yelled.

    And then it was pandemonium, with 5,000 peo-ple streaming from the Capitol. Walden called his office and told his staff to evacuate, then headed underground to the basement of the Cannon House Office Building. He tried to get in touch with his wife; she’d been awakened by the explosion at the Pentagon and headed down to pedestrian tunnels under Crystal City, a neighborhood just south of the Pentagon.

    ‘A challenge unlike any other’Sen. Ron Wyden, D-Ore ., was moving from meet-

    ing to meeting when he heard about the attacks. “What I remember more than anything else is

    what a gorgeous day that was. It was drop-dead perfection,” he said. “It just seems such an odd jux-taposition, this beautiful day and then this monster of a tragedy that is just etched in the mind.”

    Wyden was walking on the streets outside the Capitol and was moved to a safe location for sena-tors, where he remained for the rest of the day.

    “I remember saying to myself, ‘America always comes back, America always recovers,’ ” he said. “But this was going to be a challenge unlike any other.”

    Forced evacuation at the CapitolInside the Capitol, Smith was busy writing letters

    and getting through the pile of papers on his desk.An aide alerted him to the attack and told him to

    turn on the television; as he did, he saw the second plane hit the World Trade Center.

    “I just felt so flummoxed, that surely this is not an accident or a coincidence, but I continued writ-ing my letters and observing it out of the corner of my eye,” Smith said.

    He’s not sure whether he’s imagined it in the years since, but he believes he felt a rumble and heard the sound of the commercial airliner hitting the Pentagon.

    Shortly thereafter, alarms began ringing throughout the Capitol, urging evacuation.

    “But I had stuff to do,” Smith said, “so I continued writing.”

    That’s about the time a police officer entered his office and forced Smith’s evacuation, “with threat of bodily removal.”

    Told a plane was headed for the Capitol, Smith and the police officer set off at a run to a police sta-tion a block away. And there Smith stayed, much of the day, with about 50 other senators who had also been evacuated .

    The group debated the president’s response and discussed the effects of the attack.

    Rumors circulatedWhile Smith was stuck in the police station,

    Walden and his staff met at a park two blocks from the Capitol. The area was still a mess, with people running around and jets circling the area. Rumors flew: A missile had hit the Smithsonian, a car bomb had struck the state department.

    The group gathered contact information for their relatives and sent it by e-mail to Walden’s Medford office so they could get out the word that they’d survived .

    Then the group retired to a staff member’s near-by apartment, where they sat staring at the tele-vision for hours. It was on television, in fact, that Walden learned the Congress would be briefed that afternoon.

    “In the depth of that awful situation, I chuckled. I remember specifically thinking that when things like this happen Congress would be appropriately cared for,” Walden said. “But nope. We were on our own.”

    ‘Standing strong’Both Smith and Walden remember being called

    to the Capitol steps for a show of strength. “It was a moment of supreme patriotism and a

    feeling of resolve that had no particular party af-filiation,” Smith said.

    Walden said the group sang an impromptu ver-sion of “God Bless America.”

    “We wanted to show the world we were standing strong,” he said.

    It was the camaraderie in the coming days that most impressed Walden, especially looking back today, in a time so fraught with disagreement among parties.

    “The thing that struck me was the immediate and intense unification that transcended all preju-dices and philosophies and differences,” Walden said. “It didn’t matter.”

    Back at his apartment that night, Walden said it was hard to breathe as the Pentagon burned just blocks away.

    Immediate effectsOvernight, Smith said, the nation’s capital

    changed. “It became a veritable armed fort,” he said. “It

    transformed overnight into an armed camp, and it’s never been the same since.”

    What sticks out most for Walden was the en-during quiet in the skies in the days following the attacks. Reagan National Airport was closed for three weeks after Sept. 11, 2001, the planes that flew daily right over the city diverted elsewhere.

    “It was an emotional time. It still is when I think about it,” Walden said.

    On Sept. 12, Walden and other members of Con-gress took a trip to the Pentagon to observe the damage.

    Several days after the attacks, Smith took a train to New York City with fellow senators. The group was met by then-Mayor Rudy Giuliani and taken into the rubble of the World Trade Center. Walden also took a similar trip.

    “I had never served in the military, I’ve never known the face of battle,” Smith said. “But I saw it that day, with the smoldering ruins, the aroma of an inferno inside those buildings.”

    Wyden also visited the attack sites. “That was affirming both the damage and the

    heroism,” he said.

    Remembering the American spiritTen years later, the political landscape is differ-

    ent, venom spewing back and forth and parties jostling for dominance. Oregon politicians who survived the attacks remember the following days as more simple and more meaningful than today’s ongoing feuds.

    To Wyden, it shows the power of the American spirit.

    “It’s a demonstration of what comes about when America is at its best: people coming together,” he said.

    For Smith, it provided proof that the country would survive.

    “I remember it as a moment in time when par-tisan differences vanished and we acted with one purpose, as elected representatives of the Ameri-can people, as they wanted us to act,” Smith said. “It was a dark moment with a very bright silver lin-ing that is rare in American political life.”

    Sheila G. Miller can be reached at 541-617-7831 or at [email protected].

    LawmakersContinued from A1

    Rep. Greg Walden, R-Hood River

    Sen. Ron Wyden, D-Ore.

    Former Sen. Gordon Smith, R-Ore.

    COVER STORY

    Memories of 9/11 William Dalquist, 16, Bend: “I was young

    and didn’t un-derstand ter-rorism as a concept. (Now) I’m angry at the ignorance that led to (9/11) and the tragedy afterwards. I feel a sense of patriotism. In the moments after 9/11, I feel like our country really came together, in the way that you can only come together when a disaster strikes.”

    Henry Mensing, 15, Bend: “It’s weird

    looking back and remem-bering that I was around for one of the big-gest tragedies in American history.”

    Tim Reynolds, 49, Bend: “I know every day for prob-

    ably two years I thought about it every morning when I’d get up and turn the news on. It’s on your mind, will something like that happen again? I think about

    those who lost their lives and re-member that we need to be dili-gent, being ‘heads-up’ without being too reactionary.”

    Alycia Lanning, 23, Bend: “I was in the

    eighth grade getting ready to go to school. It was like something out of the movie. It was unbeliev-able. It blew my tiny young mind. Everyone is a suspect now. It’s like Big Brother is watching you now more than ever.”

    Sandra King, 69, Bend: “It was my 60th birthday and

    we planned to travel, but we weren’t sure if we should travel. Everyone was stuck. We all de-cided that the best thing to do was be together. We drove down to Atlanta, had a great dinner, cried and watched the news. It makes me think about how things are temporary. We were starting to celebrate, it was my day to me, and so many people died.”

    Kali Lane, 27, Bend: “I was in 12th grade, in school

    when I found out. There was all this hype about it, but I never watched the news so I had no idea. It felt like it had almost hadn’t hap-

    pened. I don’t know if it was be-cause it was so far away or if it was because it was so big, it was so big it was too big to comprehend.”

    Jerry Lindstrom, 64, Redmond:“I lived in

    Washington, D.C., and worked for the Depart-ment of State so I was about a half a mile from the Pen-tagon. ... You could feel the impact where I was when the plane hit the Pentagon. They locked down all the government buildings and released everybody for the day. We were worried about what was going to happen next and if some-thing was going to happen next. It was all real-time. Regardless of how many people were killed, it has affected every single one of us in ways that we rather it didn’t.”

    Cheyrl Fullerton, 62, Aurora: “I think

    about how many people were killed and how brave those people were on that one plane. It made me think about what you can do when you have to.”

    — Compiled by Rachael Rees, who can be reached at 541-617-7818 or at [email protected].

    Central Oregonians recall the day that changed America

  • A6 Thursday, September 8, 2011 • THE BULLETIN

    The deputies called the Reptile Zone, a Bend pet store, to get advice on how to cap-ture the snake safely, said Jeff Jensen, the owner of the shop . The deputies placed the py-thon in a pillow case to trans-port it to the Reptile Zone.

    Jensen said ball pythons are not native to Central Or-egon and are not poisonous. He said the snake either es-caped from captivity or was dropped off intentionally.

    “This could have been a quick way to get rid of a snake,” Jensen said.

    Jensen plans to quarantine the snake for a week while he assesses its temperament and disposition. He said there is a good chance the python has found a home with him for educational presentations. Jensen said he hasn’t named the snake yet.

    Rachael Rees can be

    reached at 541-617-7818 or

    at [email protected].

    Alongside her 3½-year-old son, Adam, Clarissa Leary waited by the baggage carousel for the re-turn of “Big Adam,” her husband, Sgt. Adam Leary.

    “He’s been away from us, be-tween drills and everything, it’s been 13 months al together,” Cla-rissa Leary said.

    Big Adam will get only a short time to catch his breath before returning to the civilian world — he starts a new job today, teach-ing sixth-, seventh- and eighth-grade students in Mitchell.

    Lael Selznick came to the air-port to welcome home her little brother, J.R. Flowerree.

    J.R. arrived home just in time to help out on the third cutting of the season at the family’s alfalfa and grass seed farm near Christ-mas Valley . After that, he’ll have some down time; he is looking forward to hunting deer and elk.

    Like most of the 116th Cav-alry Brigade, Flowerree spent his time in Iraq providing secu-rity for supply convoys. He said extensive, focused training kept him and his fellow soldiers safe while deployed.

    “Our training went well, and when we did encounter any situ-ations, we were well-prepared,” he said. “It took a lot of the uncer-tainty out of it.”

    Briana Ives said the return of her husband, Anthony Ives,

    meant she’d be getting some help with the dishes and keeping the house clean, but more important-ly, 4-year-old Anden and 2-year-old Rhylee would get to spend time with their father. Anden has already been promised a trip to

    Sun Mountain Fun Center with his dad, Briana said, which should be coming in the next few days.

    “I’m excited to get back to what we’re usually doing, family stuff,” said Briana.

    Striding out of the terminal

    with his gear atop his back, An-thony Ives had only a few words.

    “It’s great to be back,” he said. Scott Hammers can be

    reached at 541-383-0387 or at

    [email protected].

    ReturnContinued from A1

    The Bulletin / Pete Erickson

    Oregon National Guard Sp c. Albert Maddox, of Madras, hugs his wife, Michelle, and daughter, Ciera, 5, upon returning from a year of duty in Iraq at the Redmond Airport on Wednesday.

    PythonContinued from A1

    Ryan Brennecke / The Bulletin

    Jeff Jensen, owner of the Reptile Zone, a Bend pet store, holds the three-foot ball python discovered in the passenger compartment of a U-Haul truck. Jensen said he hasn’t named the snake yet, and says he may keep it.

    COVER STORIES

    Weekly Arts & Entertainment

    Every Friday In

    Medical issues can keep otherwise qualified astronauts grounded. The reports notes that space station astronauts often cannot return to space for three years or more as they recover from lost bone mass. Also, of 15 space station crew members examined by NASA physicians, seven developed a vision problem called papill-edema that disqualified them from further flights until the problem was resolved.

    NASA expects to send four to six astronauts to the space station each year for six-month rotations. However, the crash of a Russian resup-ply rocket last month has grounded the Soyuz, the only vehicle capable of flying crew to the station. NASA has said that the Russian crash might lead the agency to temporari-ly abandon the station this fall unless the Russians quickly troubleshoot the problem.

    Two Americans, three Rus-sians and a Japanese are cur-rently on the station, which is scheduled to fly until at least 2020.

    In addition to their space-flight training, astronauts are needed to work with commer-cial companies building new space vehicles, the report says. In April, NASA awarded $269 million to four companies de-veloping craft to deliver cargo and crew to the space station.

    Michael Curie, a NASA spokesperson, said the report “offers helpful advice about the appropriate size of our as-tronaut corps as we enter this exciting new era of space ex-ploration and crew transport operations.”

    NASA hired nine astronaut candidates in 2009 and plans to bring on nine more in 2012 and an additional six in 2014, according to a presentation to the report committee by the chief of the astronaut office, Peggy Whitson.

    The report also recom-mends that NASA reconsider scrapping a space shuttle docking simulator at John-son Space Center, and that the agency maintain its fleet of T-38 training jets.

    AstronautsContinued from A1

    Study ended as stent fails to stop strokesBy Gina KolataNew York Times News Service

    A promising but expensive device to prop open blocked ar-teries in the brain in the hope of preventing disabling or fatal strokes failed in a rigorous study, researchers reported Wednes-day. Those who got the device had so many more strokes than those assigned to simply control risk factors, like blood pressure, cholesterol and diabetes, that the study was abruptly terminated.

    The Food and Drug Adminis-tration approved the device six years ago on the basis of a hu-manitarian exemption, which did

    not require solid evidence that it would prevent strokes. Thousands of patients got the devices since then, according to the study’s lead researcher. The finding that the devices more than doubled the rate of stroke or death raised seri-ous questions about whether the FDA’s procedures for approving such a medical device ended up putting patients at risk.

    According to the National In-stitute of Neurological Disorders and Stroke, at least 55,000 of the 795,000 strokes occurring each year are caused by blockages in small arteries in the brain.

    That led Boston Scientific to

    make a small wire cage, a stent, to hold blocked brain arteries open, similar to the ones cardi-ologists use to open blocked ves-sels leading to the heart.

    The FDA approved the stent in August 2005 for high-risk pa-tients who failed medical man-agement (a vigorous effort to control patients’ risk factors). It relied on a study with 45 pa-tients. It was a registry study — one that had no control group that, for comparison, did not get the stent. The study found a 4.4 percent stroke rate in the first month, much better than expect-ed without the device.

    But registry studies almost invariably report better results than studies with a comparison group, said Dr. Walter Koroshetz, deputy director of the National Institute of Neurological Disor-ders and Stroke.

    The study’s results, published online Wednesday in The New England Journal of Medicine, were sobering. Thirty-three pa-tients, or 14.7 percent, who got the stent had a stroke in the first month, and five died. Among those who had medical therapy, 13 patients, or 5.8 percent, had strokes in the first month. One died, but not from a stroke.

  • STOCKS REPORT

    For a complete listing of stocks, including mutual funds, see Pages B4-5

    BUSINESS IN BRIEF

    Breakfast to focus on raising capital

    Bend law firm Karnopp Pe-tersen LLP on Friday will hold the inaugural Business 20/20 Executive Breakfast, with a focus on speakers addressing opportunities for businesses to raise capital.

    The keynote speaker for the event is Kanth Gopalpur, presi-dent of Emeryville, Calif.-based Monsoon Commerce Inc., a company providing software for retailers with online stores. The company has a Portland divi-sion under the name Monsoon Seller Solutions. Gopalpur is on the board of the Oregon Growth Account, which uses state lottery dollars to support economic development.

    Panelists include Jeff Ans-pach, CEO of Warm Springs Ventures, and Art Heimstra, senior vice president at Bank of the Cascades.

    The event begins at 7:30 a.m. at the Tower Theatre on Wall Street in downtown Bend. Admission is $25.

    B�������www.bendbulletin.com/business

    B

    MARKET REPORT NASDAQ DOW JONES S&P 500 BONDS

    Ten-year treasury GOLD SILVERs s s s t tCLOSE 2,548.94 CHANGE +75.11 +3.04%

    CLOSE 11,414.86 CHANGE +275.56 +2.47%

    CLOSE 1,198.62 CHANGE +33.38 +2.86%

    CLOSE 2.04 CHANGE +3.03%

    CLOSE $1814.20 CHANGE -$55.70

    CLOSE $41.155 CHANGE -$0.663

    THE BULLETIN • THURSDAY, SEPTEMBER 8, 2011

    AP

    Source: Electric Power Research Institute

    1980s ’90s ’00s ’10s ’20s0

    1

    2

    3

    4

    5 thousand2010 4,667.3

    Powering downExperts expect U.S. residential power use to fall in the next decade, due in part to an increase in efficiency.

    Residential electricityconsumption per person(In kilowatt-hours*)

    Projected

    *Measure of energy equivalent to 1,000 watts consumed for one hour.

    Personal Finance Four money traps every widow should avoid, see Page B3.

    By Neil IrwinThe Washington Post

    WASHINGTON — The Fed-eral Reserve is moving toward new steps aimed at lowering interest rates on mortgages and other kinds of long-term loans, without making anoth-er massive infusion of money into the economy.

    When Fed officials hold a pivotal meeting in two weeks, they will strongly consider buying more long-term Trea-sury bonds, which should lead to lower interest rates for those bonds and other long-term invest-ments. This would ulti-mately make it cheaper for businesses to borrow money for investments and push more dollars into the stock market, in addition to reducing rates on mortgages and other consumer loans.

    To pay for the bond purchas-es, the Fed would sell off some of the shorter-term bonds it al-ready owns rather than print-ing new money.

    At their last meeting, Fed officials discussed whether to revive their earlier program of massive bond purchases, using newly printed money to buy hundreds of billions of dollars in securities as a way of pumping money into the economy. This discussion prompted wide speculation that the Fed might do it again.

    But now the consensus among Fed policymakers is gelling around the new strate-gy. While it might avoid some of the controversy that sur-rounded the bond purchases, including sharp criticism by some lawmakers and Repub-lican presidential candidates, Fed officials expect the new approach to have a similar benefit for economic growth. The Fed’s policy committee will consider this and other strategies at its meeting Sept. 20 and 21.

    The willingness of Fed of-ficials to embark on this effort to lower interest rates reflects their serious concern about an economy that is on a knife’s edge. Economic growth has been so weak in recent months that there is risk of a vicious cycle of falling incomes and employment, unless the Fed gives the economy a nudge.

    Fed works to stem interest rates

    Middle-class kids, lower-class adults

    By Michael A. FletcherThe Washington Post

    Nearly one in three Ameri-cans who grew up in the middle class has slipped down the in-come ladder as an adult, ac-cording to a new report by the Pew Charitable Trusts.

    Downward mobility is most common among middle-class people who are divorced or separated from their spouses, did not attend college, scored

    poorly on standardized tests, or used hard drugs, the report says.

    “A middle-class upbringing does not guarantee the same status over the course of a life-time,” the report says.

    The study focused on people who were middle-class teen-agers in 1979 and who were between 39 and 44 years old in 2004 and 2006. It defines people as middle-class if they

    fall between the 30th and 70th percentiles in income distribu-tion, which for a family of four is between $32,900 and $64,000 a year in 2010 dollars.

    People were deemed down-wardly mobile if they fell below the 30th percentile in income, if their income rank was 20 or more percentiles below their parents’ or if, in absolute terms, they earn at least 20 percent less than their parents. The findings do not cover the difficult times that the nation has endured since 2007.

    Pew researchers said the study’s structure did not permit

    an analysis of whether upward mobility has become more dif-ficult through the years. None-theless, some economists point to growing income inequality and widely stagnating wages as evidence that the American Dream is slipping out of reach for many people.

    The report found that be-ing married helps people avoid the worst economic outcomes. Women who are divorced, wid-owed or separated are much more likely to fall down the eco-nomic ladder than their married counterparts.

    See Class / B5

    See Fed / B5

    After firing CEO, what are Yahoo’s plans for the future? By Michael Liedtke The Associated Press

    SAN FRANCISCO — Yahoo Inc. has gone through three CEOs in five years. Whoever takes the helm now will face the same challenge: Solve one of the Internet’s most perplexing puzzles.

    Why is a company that owns some of the world’s most widely used online services unable to gain traction among Web surfers, advertisers and investors? Can the compa-ny that rode the Internet boom ever again be where the cool kids go?

    Unless Yahoo’s next regime can figure it out, the company is in danger of becoming an Internet anachronism that might have to be broken up to be salvaged.

    The challenge confounded Silicon Valley veteran Carol Bartz, who spent more than 21⁄2 years retooling Yahoo before being fired

    over the phone late Tuesday. It also befud-dled Yahoo Chairman Roy Bostock, who embraced Bartz as the “exact combination” of experience and savvy the company need-ed when she was hired in January 2009.

    CFO leading companyAs a stopgap measure, Yahoo appointed

    its chief financial officer, Tim Morse, to be interim leader until the company’s board can hire a permanent replacement. Morse, 42, met with Yahoo’s employees at the company’s Sunnyvale, Calif., headquarters Wednesday.

    The board hasn’t set a timetable for find-ing the next CEO. The directors took two months to hire Bartz after co-founder Jerry Yang decided he wanted to end a 11⁄2 year-stint as CEO in 2008.

    Yahoo rode the Internet boom of the 1990s and weathered the dot-com bust that fol-lowed. In the past decade, says Forrester Research analyst Shar VanBoskirk, the company has spent too much time clinging to its early success in the 1990s, instead of adapting to the trends that have reshaped the Internet.

    Internet search leader Google Inc. and so-cial network Facebook are now the places where the cool kids hang out and — more im-portantly to investors — where advertisers increasingly spend their money.

    “Yahoo has become a business stuck in its glory days,” VanBoskirk says. “They became so focused on what they used to be that they can’t seem to focus on what they should be-come. They just keep refining all the stuff that they have been doing since the 1990s.”

    See Yahoo / B5

    Yahoo Inc.

    AP

    Source: FactSet

    Daily closes

    MAY JUN JUL AUG

    Sept. 7$13.61

    10

    12

    14

    16

    18

    $20 per share

    Search resultsYahoo’s stock is down 25 percentsince early May.

    Inside• How will the

    Fed holding on to bonds help with mortgage rates? Page B5

    TechSpaceBend: New manager heads business accelerator project

    Ryan Brennecke / The Bulletin

    James Gentes, manager of TechSpaceBend, sits at his desk at the co-working facility on Harriman Street in downtown Bend on Wednesday.

    Speeding things upBy Jordan NovetThe Bulletin

    After just a year in operation, TechSpaceBend — the technol-ogy-focused co-working space in the Old Cigar Building on Harriman Street — plans to add a business accelerator pro-gram to its offerings, said its new manager, James Gentes.

    Over the past few months, Gentes, the founder of the so-cial-media marketing firm The Social Business, has tak-en more of leadership role at TechSpaceBend, freeing up co-founders Lewis Howell and Robert Kieffer. They started the project as part of the non-profit Tech Alliance of Central Oregon .

    Both of them are taking less high-profile roles as they be-come busy with other projects,

    they said. Howell was hired at the Bend-based online-mar-keting firm G5 as informa-tion systems director earlier this year, and Kieffer is doing Web development work for Facebook.

    On the boardIn addition to taking over at

    TechSpaceBend, Gentes was named to the Tech Alliance board of directors in July.

    Gentes, 34, was one of the original tenants at the co-working space when it opened in April 2010.

    Previously he has been di-rector of product management for Accept Software, based in Santa Clara, Calif., and vice president of client services for SourceN Inc., a social media

    and mobile company based in San Jose, Calif. He moved to Bend — his wife’s hometown — in 2008.

    Last year, he decided to make a go at a business of his own. He works on The So-cial Business at his desk in TechSpaceBend.

    Gentes is part of a group lay-ing the groundwork to start a business accelerator, which could help technology-orient-ed start ups grow and connect with investors.

    Gentes said it’s possible such an addition could mean add-ing a second location or mov-ing to a bigger location. “We have made a lot of progress, and it’s going to be transition-ing into something different here soon,” he said.

    “Startup companies by definition have a high death rate. (With a business accelerator,) you’re still going to have failures, but by having these kinds of support systems in place, you increase the odds (of survival) overall.”

    — Jim Coonan,

    venture catalyst

    manager, Economic

    Development for

    Central OregonSee Gentes / B5

    Downward mobility most common among people who are divorced, didn’t go to college

    Job openings in U.S. increased in July

    WASHINGTON — Job openings rose in July for a third month, while a slowdown in hir-ing showed businesses lacked the confidence to take on new staff.

    The number of positions waiting to be filled climbed by 59,000 to 3.23 million, ac-cording to Labor Department figures issued Wednesday in Washington. Hiring decreased by 74,000 to 3.98 million.

    Payrolls were unchanged in August, the weakest show-ing since September 2010, while revised data last month showed the world’s largest economy grew at a 0.7 percent annual pace in the first half of 2011. Concern the recovery is faltering may cause employ-ers to delay hiring plans even further.

    Job openings increased 1.9 percent in July from a revised 3.17 million in June that was higher than initially reported, the data showed.

    The gain in vacancies was led by manufacturing and trade, transportation and utilities.

    Wednesday’s report helps shed light on the dynamics behind the monthly employ-ment figures. The absence of job creation in August followed an 85,000 gain the prior month, Labor Department figures showed Sept. 2.

    Employers discharged 1.7 million workers in July, down from 1.77 million in June, the report also showed. Total sepa-rations, which include firings, retirements and those who left their jobs voluntarily, decreased to 3.92 million from 3.99 million a month before.

    — Staff and wire reports

  • B2 Thursday, September 8, 2011 • THE BULLETIN BUSI NESS

    M���������If you have Marketplace events you would like to submit, please contact Marla Polenz at 541-617-7815, e-mail [email protected], or click on “Submit an Event” on our website at www.bendbulletin.com. Please allow at least 10 days before the desired date of publication.

    TODAY

    BUSINESS NETWORK INTERNATIONAL WEEKLY MEETING: Starts promptly at 7 a.m.; free; Bend Masonic Center, 1036 N.E. Eighth St.; 541-610-9125.

    BBG BEND BUSINESS GROUP: Weekly meeting. Guests please pre-register with Matt Bassitt; free; 7:30 a.m.; Phoenix Inn Suites Bend, 300 N.W. Franklin Ave.; 541-323-7000.

    ETFs EXPLAINED: Better understand ETFs: what they are, how they work and how they can be useful investments. Registration required; free; noon-1 p.m.; Charles Schwab & Co., 777 N.W. Wall St., Suite 201, Bend; 541-318-1794, [email protected] or www.schwab.com.

    GREEN PATHWAYS: Presentation about how to help homeowners improve their weatherization and incentives available for doing so; free; 5:30-6:30 p.m.; Neil Kelly , 190 N.E. Irving Ave., Bend; 541-389-1058 or www.coba.org.

    FRIDAY

    BUSINESS 20/20: Host Karnopp Peterson and sponsor Oregon Business Magazine bring experienced business executives to Central Oregon in this breakfast series to encourage new ideas, promote professional growth and provide educational opportunities. The first speaker is Kanth Gopalpur, who will discuss “Access to Capital” and his financial experiences building three companies; register by Sept. 6 at http://biz2020.eventbrite.com/. Breakfast included; $25; 7:30-9:30 a.m.; Tower Theatre, 835 N.W. Wall St., Bend; 541-318-9800 ext. 312, [email protected] or www.kpbusiness2020.com.

    FREE TAX FRIDAY: Tax return reviews. Call to schedule an appointment; free; 3-4 p.m.; Zoom Tax, 963 S.W. Simpson Ave., Suite 100, Bend; 541-385-9666 or www.facebook.com/Zoomtax.

    SATURDAY

    OREGON ALCOHOL SERVER PERMIT TRAINING: Meets the minimum requirements by the Oregon Liquor Control Commission to obtain the alcohol server permit. Preregistration required; $35; 9 a.m.; Round Table Pizza, 1552 N.E. Third St., Bend; 541-447-6384 or www.happyhourtraining.com.

    HOMEBUYING CLASS: Registration required; free; 5:30-9:30 p.m.; NeighborImpact, 20310 Empire Ave., Suite A110, Bend; 541-318-7506, ext. 109.

    TUESDAY

    KNOW COMPUTERS FOR BEGINNERS: Introduction to computers, e-mail and the Internet. Reservations encouraged; free; 10:30 a.m.-noon; Downtown Bend Public Library, 601 N.W. Wall St.; 541-617-7080.

    OPPORTUNITY KNOCKS ANNUAL CELEBRATION: A general membership business meeting followed by an evening social with award recognition sponsored by OnPoint Community Credit Union and Schwabe, Williamson & Wyatt. Registration requested; $15; 4:30-7 p.m.; Century Center, 70 S.W. Century Drive, Bend; 541-318-4650, [email protected] or http://opportunityknocksevents.eventbrite.com.

    WEDNESDAY

    BUSINESS NETWORK INTERNATIONAL WEEKLY MEETING: Starts promptly at 7 a.m.; free; Bend Senior Center, 1600 S.E. Reed Market Road; 541-550-6603.

    BUSINESS SUCCESS PROGRAM, TOP 10 WAYS TO MINIMIZE THE RISK OF EMPLOYEE CLAIMS: Ron Roome, Jon Napier and Kurt Baker from Karnopp Petersen LLP discuss best practices for avoiding claims, minimizing exposure if a claim is filed and dos and don’ts when it comes to employment law, human resources and management; free; 7:30-9 a.m.; Greenwood Playhouse, 148 N.W. Greenwood Ave., Bend; 541-382-3221 or www.bendchamber.org.

    OREGON ALCOHOL SERVER PERMIT TRAINING: Meets the minimum requirements by the Oregon Liquor Control Commission to obtain the alcohol server permit. Preregistration required; $35; 9 a.m.; Round Table Pizza, 1552 N.E. Third St., Bend; 541-447-6384 or www.happyhourtraining.com.

    THE 10 COMMANDMENTS OF DISASTER PREPAREDNESS: Hosted by U.S. Small Business Administration and Agility Recovery Solutions weekly webinars with steps on preparing for emergencies for National Preparedness Month. Advance registration encouraged; free; 11 a.m.-noon; https://www1.gotomeeting.com/register/767371552.

    BANKS AND OTHER FINANCIAL SERVICES: Registration required; free; 5:30 p.m.; NeighborImpact, 20310 Empire Ave., Suite A110, Bend; 541-318-7506, ext. 109.

    CROOKED RIVER RANCH-

    TERREBONNE CHAMBER OF COMMERCE NETWORKING SOCIAL: Free; 5:30 p.m.; Juniper Realty, 14290 S.W. Chinook Road; 541-923-2679 or www.crrchamber.com.

    ENERGY TRUST OF OREGON HOSTS HOME ENERGY IQ WORKSHOP: Learn to save energy by making small changes around your house. Identify the biggest energy users in your home and how energy use changes over time. Also learn how to offset the cost of qualifying improvements with cash incentives and tax credits. Register at www.regonline.com/Register/Checkin.aspx?EventID=972491; free; 6-8 p.m.; Sunriver Fire Department, 57475 Abbott Drive; 866-368-7878.

    THURSDAY

    Sept. 15BUSINESS NETWORK INTERNATIONAL WEEKLY MEETING: Starts promptly at 7 a.m.; free; Bend Masonic Center, 1036 N.E. Eighth St.; 541-610-9125.

    BBG BEND BUSINESS GROUP: Weekly meeting. Guests please pre-register with Matt Bassitt; free; 7:30 a.m.; Phoenix Inn Suites Bend, 300 N.W. Franklin Ave.; 541-323-7000.

    NORTHWEST GREEN BUILDING INDUSTRY SUMMIT: Hosted by the Central Oregon Builders Association, a green building event with 16 classes offered on topics ranging from building materials and methods to heating and cooling equipment to landscaping. Keynote speaker is Christine Ervin, former U.S. assistant secretary of energy and the first CEO of the U.S. Green Building Council; $40 for COBA members: $55 for others; 8 a.m.-4 p.m.; The Riverhouse Hotel & Convention Center, 3075 N. U.S. Highway 97, Bend; 541-389-1058 or www.coba.org.

    HOW TO START A BUSINESS: Registration required; $15; 11 a.m.-1 p.m.; Central Oregon Community College, Redmond campus, 2030 S.E. College Loop, Redmond; 541-383-7290 or http://noncredit.cocc.edu.

    GETTING THE MOST OUT OF SCHWAB.COM: Registration required; free; noon-1 p.m.; Charles Schwab & Co., 777 N.W. Wall St., Suite 201, Bend; 541-318-1794, [email protected] or www.schwab.com.

    FRIDAY

    Sept. 16TOWN HALL FORUM, BEND PARK & RECREATION FORECASTS IMPACTS TO LOCAL COMMUNITY: Bend Park and Recreation executive director Don Horton addresses how the growth of Bend impacts the park system, plans for the future, the right balance of parks for a city Bend’s size and the role parks play in economic development; $30 for Bend Chamber members, $40 for others; 7:30 a.m.; Bend Golf and Country Club, 61045 Country Club Drive; 541-382-3221 or www.bendchamber.org.

    FREE TAX FRIDAY: Tax return reviews. Call to schedule an appointment; free; 3-4 p.m.; Zoom Tax, 963 S.W. Simpson Ave., Suite 100, Bend; 541-385-9666 or www.facebook.com/Zoomtax.

    MONDAY

    Sept. 19WORRIED ABOUT MAKING HOUSE PAYMENTS?: Learn what to do if you fall behind. Registration required; free; 5:30-7:30 p.m.; NeighborImpact, 2303 S.W. First St., Redmond; 541-318-7506, ext. 109.

    TUESDAY

    Sept. 20KNOW INTERNET FOR BEGINNERS: Reservations encouraged; free; 10:30 a.m.-noon; Downtown Bend Public Library, 601 N.W. Wall St.; 541-617-7080.

    WEDNESDAY

    Sept. 21BUSINESS NETWORK INTERNATIONAL WEEKLY MEETING: Starts promptly at 7 a.m.; free; Bend Senior Center, 1600 S.E. Reed Market Road; 541-550-6603.

    RESILIENT AMERICA — PERSONAL AND COMMUNITY PREP: Hosted by U.S. Small Business Administration and Agility Recovery Solutions weekly webinars with steps on preparing for emergencies for National Preparedness Month. Advance registration encouraged; free; 11 a.m.-noon; https://www1.gotomeeting.com/register/652630793.

    CUSTOMER SERVICE, GAINING AND RETAINING A STRONG MARKET: An Opportunity Knocks event with presenters Ben Perle, regional manager for the Oxford Hotel Group who will discuss remembering customers and making them feel special; Ali Cammelletti, client training specialist for Navis will discuss how to get your employees to implement and sustain a customer service environment and Teague Hatfield, owner of Footzone will discuss striving for a genuine, healthy culture where good people are empowered to do what is right for their customers.

    Registration required; $30 for Opportunity Knocks members; $45 for others; 11:30 a.m.-1:30 p.m.; Phoenix Inn Suites Bend, 300 N.W. Franklin Ave.; 541-318-4650, [email protected] or www.eventbrite.com/event/1885986035/eorg.

    RISK MANAGEMENT ASSOCIATION SOCIAL: RSVP requested; $5; 4-7 p.m.; Century Center, 70 S.W. Century Drive, Bend; 541-389-8140 or [email protected].

    UNDERSTANDING AND MANAGING CREDIT: Registration required; free; 5:30 p.m.; NeighborImpact, 20310 Empire Ave., Suite A110, Bend; 541-318-7506, ext. 109.

    THURSDAY

    Sept. 22BUSINESS NETWORK INTERNATIONAL WEEKLY MEETING: Starts promptly at 7 a.m.; free; Bend Masonic Center, 1036 N.E. Eighth St.; 541-610-9125.

    WHAT WORKS, A TIME-TESTED APPROACH TO INVESTING: Learn how to develop an investment plan, put the plan into action and know how to review and adjust the plan. Registration required; free; ; Charles Schwab & Co., 777 N.W. Wall St., Suite 201, Bend; 541-318-1794, [email protected] or www.schwab.com.

    BBG BEND BUSINESS GROUP: Weekly meeting. Guests please pre-register with Matt Bassitt; free; 7:30 a.m.; Phoenix Inn Suites Bend, 300 N.W. Franklin Ave.; 541-323-7000.

    OREGON ALCOHOL SERVER PERMIT TRAINING: Meets the minimum requirements by the Oregon Liquor Control Commission to obtain the alcohol server permit. Preregistration required; $35; 9 a.m.; Round Table Pizza, 1552 N.E. Third St., Bend; 541-447-6384 or www.happyhourtraining.com.

    FACEBOOK AND TWITTER BASICS: Registration required; $39; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7270 or http://noncredit.cocc.edu.

    HOW TO BUY A FRANCHISE: Registration required; free; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7290 or http://noncredit.cocc.edu.

    LIVE CONTRACTOR EDUCATION COURSE: Enables contractors to obtain their construction contractor board license. Three-day course. Registration required; $275; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7270 or http://noncredit.cocc.edu.

    PROTECT YOUR INTELLECTUAL PROPERTY: Learn about patents, copyrights, trademarks, and how to protect ideas and creations. Registration required; $39; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7270 or http://noncredit.cocc.edu.

    BUILDING A BETTER BEND LECTURE: Jeff Speck a city planner and architectural designer will discuss: “What Makes Commercial Centers Work: Getting Planning and Transportation Right.” The presentation will look at how downtowns, main streets and commercial centers if designed poorly can thrive economically, but not socially. Speck is the co-author of “Suburban Nation: The Rise of Sprawl and the Decline of the American Dream,” the “Smart Growth Manual,” and is a contributing editor to Metropolis Magazine, and is on the Sustainability Task Force of the U.S. Department of Homeland Security; $8; 7-9 p.m.; Bend Park & Recreation District Office, Community Room, 799 S.W. Columbia St.; 541-389-7275 or www.buildingabetterbend.org.

    FRIDAY

    Sept. 23FREE TAX FRIDAY: Tax return reviews. Call to schedule an appointment; free; 3-4 p.m.; Zoom Tax, 963 S.W. Simpson Ave., Suite 100, Bend; 541-385-9666 or www.facebook.com/Zoomtax.

    MONDAY

    Sept. 26BUILD A PROFESSIONAL WEBSITE FOR YOUR BUSINESS: Learn to use Wordpress to create a customized website. Monday evening course September 26 through October 31. Registration required; $149; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7270 or http://noncredit.cocc.edu.

    MCITP, DESKTOP SUPPORT TECH CERTIFICATION PREP: Five Monday evening course prepares participants for certification exam 70-685. Registration required; $289; 6-9 p.m.; Bend Senior Center, 1600 S.E. Reed Market Road; 541-383-7270 or http://noncredit.cocc.edu.

    TUESDAY

    Sept. 27KNOW INTERNET SEARCHING: Reservations encouraged; free; 10:30 a.m.-noon; Downtown Bend Public Library, 601 N.W. Wall St.; 541-617-7080.

    KNOW DIGITAL BOOKS: Reservations encouraged; free; 2-3:30 p.m.;

    Downtown Bend Public Library, 601 N.W. Wall St.; 541-617-7083.

    BEGINNING PHOTOSHOP: Two evening class. Registration required; $59; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7270 or http://noncredit.cocc.edu.

    DESIGN A BUSINESS LOGO WITH ILLUSTRATOR: Two evening class. Registration required; $79; 6-9 p.m.; Central Oregon Community College, 2600 N.W. College Way, Bend; 541-383-7270 or http://noncredit.cocc.edu.

    DREAMWEAVER, BEGINNING: Three Tuesday evening class. Registration required; $89; 6-9 p.m.; Bend Senior Center, 1600 S.E. Reed Market Road; 541-383-7270 or http://noncredit.cocc.edu.

    WEDNESDAY

    Sept. 28BUSINESS NETWORK INTERNATIONAL WEEKLY MEETING: Starts promptly at 7 a.m.; free; Bend Senior Center, 1600 S.E. Reed Market Road; 541-550-6603.

    OREGON ALCOHOL SERVER PERMIT TRAINING: Meets the minimum requirements by the Oregon Liquor Control Commission to obtain the alcohol server permit. Registration required; $35; 9 a.m.; Abby’s Pizza, 1938 S. U.S. Highway 97, Redmond; 541-447-6384 or www.happyhourtraining.com.

    BUSINESS SUCCESS PROGRAM, PROMOTE YOUR BUSINESS FOR FREE, CRAFTING MEDIA RELEASES THAT GET THE ‘WRITE’ ATTENTION: Linden Gross, the author of “The Legacy Of Luna,” will lead an interactive session about when and how to write a media release. RSVP’s required; $25 for Bend Chamber of Commerce members; $45 for others; 11 a.m.; Bend Golf and Country Club, 61045 Country Club Drive; 541-382-3221 or www.bendchamber.org.

    SURVIVOR PANEL - REAL WORLD LESSONS LEARNED: Hosted by U.S. Small Business Administration and Agility Recovery Solutions weekly webinars with steps on preparing for