Bulk orders processing (Non-LMD)

In this module we will discuss :-

A. Who are non last mile delivery(Non-LMD) sellers?

B. Overview of orders tab on seller panel

C. How can you process all orders in bulk?

D. Packaging material & guidelines

Who are non last mile delivery(Non LMD) sellers?Sellers who do not use Paytm logistic services and they have to fulfil the logistics related requirements on their own

1 Who are non LMD sellers?

Benefits:

• Decide upon the pin code you want to serve• Closer to the customer thereby better understanding of their needs• Seller has the freedom to chose his means of delivery and thus can save on charges

Seller CustomerSeller’s Courier Partner

2 Overview of orders Tab

1 Orders tabHere you can check your all orders

2 Date filterYou can use this filter to view your old orders

3 Search filterYou can use this filter to search orders using their different ids or stagesE.g. Order id, shipped

Tip- You can search multiple values separated by comma in search filter.

2

1

3

Overview of Orders tab on seller panel

There are six stages of bulk order processing

3 Orders processing A Stages in order processing

To acknowledge

Select all orders, downloadand upload the updated CSV

1

Delivered

Orders are to the customer from particular courier

6Shipped

Mark your orders as shipped once you had shipped the orders from courier

5

To pack

Download the Packaging slip PDF of all orders from To Pack

2 To manifest

Download manifest slips from Scan and move to Manifest

3

To request pickup

All orders will move to manifest requested and ship the order accordingly

4

How can you process all orders in bulk?

B To acknowledge

Steps to process bulk orders

(1/16)

Click on Orders tab

Click on Download CSV of all orders from the dropdown

Select all orders through the check boxes

3

1

2

3 Orders processing

12

3

How can you process all orders in bulk?• Once you have downloaded the CSV File, you need to delete all the columns except Order

ID, Item ID, merchant ID, awb &Shipper• You have to fill the details of awb and Shipper in downloaded CSV file• You have to save the file and upload the updated file

Downloaded File Updated File in CSV Comma delimited

(2/16)

3 Orders processing B To acknowledge

How can you process all orders in bulk?Process to upload updated CSV file

(3/16)

Click on Upload AWB CSV from the dropdownThese are courier tracking numbers which are used to track the packet

Choose the file and Click on Upload

4

5

Note– You will have to ask your courier partner to generate AWB numbers in advance

3 Orders processing B To acknowledge

4

5

How can you process all orders in bulk?

C To pack

Process to generate bulk packing slip

(4/16)

Click on To Pack from the dropdown

Select all orders through the check boxes

Click on Download packing slip pdf

6

8

7

3 Orders processing

6

78

How can you process all orders in bulk?Only If you are an electronic seller you need to enter IMEI number

Click on Download IMEI serial CSV from the dropdown

8a

(5/16)

3 Orders processing C To pack

8a

How can you process all orders in bulk?

This is a sample IMEI serial CSV

(6/16)

3 Orders processing C To pack

How can you process all orders in bulk?

Click on Upload IMEI serial CSV from the dropdown

8b

Choose the file and click on Upload

8c

(7/16)

3 Orders processing C To pack

8b

8c

How can you process all orders in bulk?This is a sample Packing Slip, you have to tear it into 2 parts

(8/16)

a

Packaging slip– You have to paste it outside the packaging box

Retail Invoice – You have to insert it inside the packaging box

a

b

3 Orders processing C To pack

b

How can you process all orders in bulk? (9/16)

Click on To request pickup from the dropdown

9

3 Orders processing D To request pickup

8

9

Your order moves to “To request pickup” from where you’ll download the manifest in bulk

How can you process all orders in bulk? (10/16)

Select the multiple orders through the check boxes

11 Click on Download manifest PDF of selected order to download manifest in bulk

3 Orders processing D To request pickup

10

10

11

How can you process all orders in bulk? (11/16)

Select the multiple orders through the check boxes

11a Click on Scan and move to manifest from the dropdown

3 Orders processing D To request pickup

10

10

11a

Scan and move to manifest is an alternate method of downloading manifest for the scanned shipment on the panel

How can you process all orders in bulk? (12/16)

3 Orders processing D To request pickup

11b

11c

11c Click on Create & Download to download manifest

11b Use scanner to scan bard code of shipment id from packaging slip

How can you process all orders in bulk? (13/16)

3 Orders processing D To request pickup

This is a sample Manifest, which contains the details of your courier partner

How can you process all orders in bulk? (14/16)

3 Orders processing E Mark bulk shipped

8

12

Your order moves to “Pickup awaited” from where you’ll mark bulk shipped

Click on Pickup awaited from the dropdown

12

How can you process all orders in bulk? (15/16)

3 Orders processing E Mark bulk shipped

Your order moves to “Pickup awaited” from where you’ll mark bulk shipped

13

14

Select the multiple orders through the check boxes

14 Click on Mark bulk shipped from the dropdown

13

How can you process all orders in bulk?

Click on Shipped to view all orders that have shipped

15

(16/16)

3 Orders processing D Shipped

15

Packaging material & guidelines

4 Packaging material & guidelines

Your product goes through a tough journey until delivered

Protection

Information

Convenience

Follow our packaging guidelines & don’t worry!

Packaging material

Tip- If you are an OEM seller, you could repack to make your product more presentable

Cushion the product inside the package with things such as bubble wrapping

Use tapes liberally on joints and edges

Use strong material that keeps the product safe from scratches or damage on the outside.

Use ‘Fragile’ sticker if applies to the product type

4 Packaging material & guidelines A Packaging material

Labelling guidelines

Add all other details and documents necessary

Print the shipping label clearly and stick it on the pack

Please make sure that it is not wrinkled and all details are clearly visible, including the barcode

Tip- For category wise packaging guidelines – Click here

4 Packaging material & guidelines B Labelling guidelines

Thank you!For any query please raise a ticket on support