building relationships
DESCRIPTION
Presented by Diane Althoff on 28 February 2012 as part of the Big Talk From Small Libraries Conference. http://nlcblogs.nebraska.gov/bigtalkDianTRANSCRIPT
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Building RelationshipsThat Grow Your Library
A library experience in Gregory, South Dakota
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About our library…
• History• Service• Staff
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We have a library?
PRIMARY PARTNERS• Patrons• Board of Trustees• State Library• City Council
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We have a library!
SECONDARY PARTNERS
•Local News Outlets
•Tech Support Personnel
•Chamber of Commerce
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Needs Discovery
• Observe• Listen• Ask• Develop Plan• Partner to serve
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Community issues
•Many shut-ins
•Busy moms
•Unemployment
•Returning young adults
•Low income/financial difficulties
•Home school families
•Education assist for all ages
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SHUT-INS
SERVICEBooks on Wheels
PARTNERSNewspaperMinisteriumNursing FacilitiesState Library
NEW GOAL
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BUSY MOMSSERVICE
availability
PARTNERSTrustees & City CouncilPatronsState LibraryGregory Book Club
NEW GOAL
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UNEMPLOYMENTSERVICE
assist with resumes & job searches
PARTNERSBIDCommunity BusinessesSD Dept of LaborStaffTrusteesState LibraryCommunity Leaders
NEW GOAL
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RETURNING YOUNG ADULTS
SERVICEpoint to partners that can help
PARTNERSState GovBIDChamber of Commerce
NEW GOAL
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LOW INCOME/FINANCIAL DIFFICULTYSERVICE
point to partners that can help
PARTNERSFood PantryThrift StoreMinisteriumState LibraryTrusteesStaff
NEW GOAL
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HOME SCHOOL FAMILIES
SERVICEProvide access to materials
PARTNERSSchoolPatronsState Library
NEW GOAL
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TOURISTS/HUNTERSSERVICE
Communication; PR resources
PARTNERSCity CouncilTrusteesLocal RestaurantsStaffChamber of Commerce
NEW GOAL
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EDUCATION ASSIST FOR ALL AGESSERVICE
Provide learning resources
PARTNERSCity CouncilTrusteesState LibraryStaffSchool
NEW GOAL
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Partnerships Help Libraries Grow2009 2011
Registrations 364 628
Circulation (books) 4147 8566
Reference Questions 822 1698
Computer Users 1404 1262
Library Attendance 5430 7794