BUILDING CULTURAL COMPETENCE IN THE WORKPLACE2010 WORKSHOP

WORKSHOP OVERVIEW

This full day workshop will assist you to plan and implement a cultural competence framework for your workplace. It will focus on:

• Victorian legislative and policy context for multiculturalism and equal opportunity,

• the concepts of culture and how these relate to the workplace,

• the benefi ts of cultural diversity in the workplace,

• the concept of individual, professional and organisational cultural competence,

• ways to conduct a cultural competence audit of the workplace, and

• strategies to develop and implement a workplace cultural diversity plan.

WHO IS THIS WORKSHOP DESIGNED FOR?

This workshop will be relevant for professionals who have responsibility for the strategic or organisational planning and implementation of projects that improve the cultural competence of a workplace and/or the workforce. It will suit Executive Offi cers, HR Managers, Diversity Managers, Managers, Supervisors and Business owners from:

• Local and State Government,

• Not for profi t sectors,

• Small Business, and the

• Health, Justice and Education sectors.

HOW WILL I BENEFIT FROM THIS WORKSHOP?

This workshop will provide you with;• a broader understanding of the benefi ts that cultural

diversity brings to your workplace,

• a forum to discuss the challenges that you experience in relation to cultural competence in your workplace,

• practical tools that will support workplace cultural competence auditing, planning and project implementation, and

• the opportunity to network with other professionals withresponsibility for building cultural competence in the workplace.

WORKSHOP CONTENTS

A Business Case for Cultural Competence in the Workplace

• The Culturally Competent Workforce

• The Culturally Competent Organisation

• Benefi ts for internal and external customers

Cultural Competence in your Workplace – Using Analysis Tools

• Measuring Cultural Competency

• Workplace Audit

• Success factors

Planning for Cultural Competence in your Workplace

• Keys to developing a Cultural Diversity Plan

• Identifying opportunities

WORKSHOP LOCATIONS

Ballarat Friday 10 September 10:00am – 4:00pm

Melbourne Thursday 16 September 10:00am – 4:00pm

Bendigo Friday 15 October 10:00am – 4:00pm

Mildura Wednesday 27 October 10:00am – 4:00pm

Wodonga Thursday 4 November 10:00am – 4:00pm

Melbourne Wednesday 10 November 10:00am – 4:00pm

Warrnambool Tuesday 16 November 10:00am – 4:00pm

The VMC is an independent statutory authority under the Department of Premier and Cabinet. The Commission provides independent whole of government advice on multicultural affairs to the Victorian Government to inform the development of legislative and policy frameworks as well as the delivery of services to our culturally, linguistically and religiously diverse society.

The VMC also designs and delivers a variety of workshops and training programs across all sectors that relate to cultural awareness, cultural competence, working effectively with interpreters and managing translation projects.

Please speak to us about your specifi c training needs and the learning programs we have on offer.donna.petrusma@vmc.vic.gov.auTelephone (03)9651 0677

BUILDING CULTURAL COMPETENCEIN THE WORKPLACE

2010 WORKSHOPREGISTRATION FORM

PLEASE COMPLETE A SEPARATE REGISTRATION FORM FOR EACH PERSON ATTENDING, AND RETURN BY:

1. POST - send completed form to the Victorian Multicultural Commission, Training and Development, GPO Box 4698, Melbourne, VIC 3001

2. FAX - to 03 9651 0612

3. EMAIL - donna.petrusma@vmc.vic.gov.au

PERSONAL DETAILS

Title: First Name: Last Name:

Organisation:

Position:

Postal Address:

Town / Suburb: State: Postcode:

Phone: Fax:

Mobile: Email:

Dietary Requirements:

WORKSHOPS

Please select the Workshop that you would like to attend. Places are limited and will be allocated on a fi rst come, fi rst served basis.

LOCATION DATE ADDRESS TIME

Ballarat Friday 10 September

BRACE 602 Urquhart Street, Ballarat

10:00am – 4:00pm

Melbourne Thursday16 September

Municipal Association of Victoria Level 12, 60 Collins Street, Melbourne

10:00am – 4:00pm

Bendigo Friday 15 October

Continuing Education Bendigo 22 McLaren Street, Bendigo

10:00am – 4:00pm

Mildura Wednesday 27 October

MADEC 133-139 Madden Avenue, Mildura

10:00am – 4:00pm

Wodonga Thursday 4 November

Albury Wodonga Community College 63 High Street, Wodonga

10:00am – 4:00pm

Melbourne Wednesday 10 November

Municipal Association of Victoria Level 11, 60 Collins Street, Melbourne

10:00am – 4:00pm

Warrnambool Tuesday 16 November

Community College Warrnambool 71 Hyland Street, Warrnambool

10:00am – 4:00pm

PAYMENT OPTIONS

Please tick one:

Credit Card Visa Mastercard

Card number:

Expiry date: /

Cardholder name:

Cardholder signature:

Cheque Please make cheques payable to: Victorian Multicultural CommissionPlease attach cheque to your completed form and POST to Victorian Multicultural Commission, Training and Development Coordinator, GPO Box 4698, Melbourne, VIC 3000

This form will become a tax invoice upon receipt of your payment – ABN 90 795 126 275

WORKSHOP FEE

$189 (inc. GST)Workshop fee includes participant materials, morning and afternoon tea and lunch.