building an effective team - 100/10 academy an...building an effective team purpose: to accomplish...
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BUILDING AN EFFECTIVE TEAM
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BUILDING AN EFFECTIVE TEAM Purpose:
To accomplish bigger goals
Get results, to perform, to achieve victory, to win.
Create a common purpose
Establish rules
Common examples of teams
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Team Life Cycle:
Forming
Storming
Norming
Performing
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Stages of Team Development:
Forming: Orientation stage
Storming: Dissatisfaction stage
Norming: Integration stage
Performing: Production stage
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Perform stands for:
Purpose
Empowerment
Relationship
Flexibility
Optimal performance
Recognition
Morale
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People:
The right people
Hire tough, manage easily
The Manager/The Coach
Grow people
Use character first
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Position:
Develop every position
Develop job description
Position as a Personal Mission
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Values:
Set of values
The core priorities
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Create a Mission Statement:
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CREATE A CONTINUOUS LEARNING
ENVIRONMENT
The key is to learn to be learners.
Get people to learn
None of us is as smart as all of us
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Leadership Style
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MAKE PEOPLE FEEL IMPORTANT:
Use Kaizen
Involve people in decision making
Listen actively
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EXPECT TO WIN
Use the Pygmalion effect
Use the Galatea effect
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AS A MANAGER, YOUR JOB IS TO GET THINGS DONE
THROUGH OTHERS
Performance = Motivation x Ability
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MOTIVATION IS A FUNCTION OF FOUR
ELEMENTS:
Leadership style
Reward structure
The need structure
The corporate structure
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ABILITY IS A FUNCTION OF FOUR ELEMENTS:
Natural aptitudes
Education
Experience
Training
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THE 3RS OF MOTIVATION:
Reward
Recognition
Reinforcement
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Always promote people from within
Establish Mentoring Program:
- Utilize reverse mentoring
- Flexibility at the top is indispensable
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BANISH FEAR AND INTIMIDATION
Create an atmosphere of love
Encourage team spirit
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PLAY TO WIN, EXPECT TO WIN
Never play to avoid loosing
Take calculated risks
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Sustain a Manageable Team Size
- ideal is 2 to 15
Have fun
- Create fun
- Where there is fun there is enthusiasm
- Where there is enthusiasm
- There is energy
- Remove stress
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CHARACTERISTICS OF WINNING TEAMS:
Synergy teamwork
Spend 3% or more of their gross revenue on
training
Focus on the strength in each person
Develop the talents
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Compare their performance
They recruit top talents
Selective player assignment
There is supportive interaction and open
communication
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The traditional Indian talking stick
Commitment to excellence and personal pride
Belief customer service and employee
satisfaction are two halves of the same coin.
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Feedback is the breakfast of champions:
Feedback must be timely, clear, objective
and specific
Avoid destructive criticism
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Let go of the incompetent player
Build a good reputation
- Be a good citizen
- Practice the Golden Rule
- Give back to the community
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- Loose gallantly
- Avoid bad mouthing
- Attend to Charity
- If you have knowledge, let others light
their candles at it.
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