BSBPMG505A Manage Project Quality

8.1 Plan Quality

Adapted from PMBOK 4th Edition

Initiation Planning Execution Close

Monitor

Control

• The process of identifying quality requirements and standards for the project, product and deliverables.

• Includes the detailed definition and documentation of the quality assurance and quality control activities, processes and tools, as well as detailed quality requirements and quality standards.

• The quality planning process (8.1) happens concurrently with the project management planning process (4.2)

• Quality is often sacrificed when pressure is applied to reduce costs or timeframes

• Occurs during Planning

BSBPMG505A Manage Project Quality

8.1 Plan Quality

• Inputs to Plan QualityScope Baseline - Scope Statement and WBS

Cost baseline

Schedule baseline

Risk Register

Government regulations

Standards – internal and external

Quality Management System

Quality policies and procedures

Lessons learned from previous projects

• Tools and techniques included in Quality Introduction in the Learning Program.

Adapted from PMBOK 4th Edition

BSBPMG505A Manage Project Quality

8.1 Plan Quality

• Outputs of this process include –Quality Management Plan

– Detailed contents covered in slide 7

Quality Metrics– Part of detailed quality requirements

Quality Checklists– Part of Quality Control and sign off processes

Process Improvement Plan – advanced technique – Most relevant to projects with specific process improvement outcomes,

e.g. those using Six Sigma’s project methodology

Project Document Updates– Stakeholder Register and Responsibility Assignment Matrices (part of Project Human Resources)

Adapted from PMBOK 4th Edition

Initiation Planning Execution Close

Monitor

Control