brochure & order form_global mobile and m-commerce trends 2011_by ystats.com

8/6/2019 Brochure & Order Form_Global Mobile and M-Commerce Trends 2011_by yStats.com

1/9

yStats.com GmbH & Co. KG

Behringstr. 28a, 22765 Hamburg

Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com

www.twitter.com/ystats

www.facebook.com/ystats

Publication Date

May 2011

Language

English

Format

PDF & PowerPointNumber of Pages/Charts

185

Covered Countries

Canada, USA, Argentina, Brazil, Chile, Colombia, Mexico, Venezuela, Austria, Belgium,

Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway,

Poland, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK, Ukraine, Australia, China,

India, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, South Africa, UAE

Price

Single User License: 3,450 (excl. VAT)

Site License: 6,900 (excl. VAT)

Global Site License: 10,350 (excl. VAT)

Global Mobile and M-Commerce Trends 2011

May 2011

We deliver the facts you make the decisionsRESEARCH ON INTERNATIONAL MARKETS

Provided by

Global M

obileand

M-Comme

rce

Trends 2

011

May 2011


2/9



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com




Key Findings

Company and Product Information

Covering Mobile and M-Commerce Trends for 42 Countries worldwide

IntheUS, M-Commerce sales are expected to increase tenfold between 2010 and 2014. Furthermore, thenumber of mobile Internet users is expected to reach more than 100 million in 2011, approximately one thirdof the total population.

In Germany, M-Commerce is also predicted to boom. More than 20% of smartphone owners used theirphone frequently for product information in 2010.

M-CommercesalesintheUK are expected to more than double in the next three years. In 2009, 2% of theBritish population used their mobile to shop online, while approximately one third had Internet on their

mobile device.

InFrance, nearly 10% of consumers used M-Commerce in 2010. Moreover, one fourth of mobile Internet usershavepurchasedaproductwiththeirmobilephoneonlineinthersthalfof2010.

InDecember2010,nearly10%ofthetotalmobileaudienceinJapan accessed Retail Sites with their mobile

phones.

About our Reports

Market reports by yStats.com inform top managers about recent market trends and assist withstrategic company decisions

A list of advantages

yStats.comprovidessecondarymarketresearch:Byusingvarioussourcesofinformationweensure

maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of

the market situation.

Theanalyses,statisticalreportsandforecastsareonlybasedonreliablesourcesincludingnationaland

internationalstatisticalofces,industryandtradeassociations,businessreports,businessandcompany

databases, journals, company registries and news portals.

OurinternationalemployeesresearchandlterallsourcesandtranslaterelevantinformationintoEnglish.

This ensures that the content of the original studies is correctly interpreted. yStats.comdeliversallresearchresultsasPowerPointles.Alldatacanthereforebeuseddirectlyforboard

presentations or be individually adapted.

Ifrequired,yStats.comprovidesin-depthanalysisforallresearchprojects.Simplysendusarequest.

About yStats.com

yStats.comhasbeencommittedtoresearchup-to-date,objectiveanddemand-baseddataonmarketsand

competitors from various industries since 2005.

HeadquarteredinHamburg,Germany,thermhasastronginternationalfocusandisspecializedin

secondary market research.

Inadditiontoreportsonmarketsandcompetitors,yStats.comalsocarriesoutclient-specicresearch. ClientsincludeleadingglobalenterprisesfromvariousindustriesincludingB2CE-Commerce,electronic

payment systems, mail order and direct marketing, logistics as well as banking and consulting.


3/9

Canada

GeneralM-CommerceTrends,2010

MostpurchasedProductCategoriesbyMobile Shoppers, in %, 2010

USA (Top Country) M-CommerceSales,inUSDbillion,2009-2015f

M-CommerceTrends,2011

M-CommerceOpportunitiesforRetailers,2010

M-CommerceFeaturesusedbyMultichannelRetailers, in %, February 2010

TopMobileActivitiesby%ShareoftotalMobileUsers, 3 Months prior to December 2010

DevelopmentofMobileInternetUsers(million)and their Percentage of Country Population,2008-2014f

M-CommerceUsagebyafuentCustomers,byFrequency in %, March 2010

USA (Top Country) (cont.)

ShareofPeoplewhouseM-Commerce,byAgeGroup, in %, 2009

Top10MobileCategoriesaccessedviaApplications, by total Audience, in thousands andGrowth vs. April 2009, in %, April 2010

FastestgrowingMobileCategoriesbytotalAudience Growth in %, December 2010 vs.December 2009

PurchasedProductsbyUSMobileUsers,in%, 2009 & 2010

ProductspurchasedviaMobile,in%,inthe12Months to February 2011

ProductspurchasedviaMobilebyAge,in%,inthe 6 Months to February 2011

ProductspurchasedviaMobilebyGender,in%,inthe 6 Months to February 2011

AverageWeeklyTimespentonMobileShopping WebsitesandMobileShoppingApps,in%,2010

AverageSpendonConsumerGoodspurchasedvia

Mobile Devices, in %, in the 12 Months to February2011

FrequencyofMobilePurchases,in%,inthe12Months to February 2011

Featuresconsideredmostimportantwhen purchasingProductsonMobileWebsiteorApp,

in %, February 2011

MobileWebAudiencebyAge,in%,July2009

ShareofConsumerswhofavorMobilePaymentover traditional Payment Forms, in %, 2010

AmountthatSmartphoneOwnersarewillingtospend on Products bought via M-Commerce, by

Phone Type, in %, Q3 2009 Shopping-relatedSmartphoneActivitiesofUS SmartphoneOwners,in%,Q32009

MobilePhoneBehavior,UsersofcertainFeatures as%oftotalMobileAudience,Oct.-Dec.2010

SmartphonePenetration,in%ofallMobile Subscribers, Q4 2009-Q3 2010

MobileSocialNetworkUsers,inmillionsand Growth in %, 2009-2015f

M-CommerceSalesInformationforSteveMadden,eBay and Marriott Hotels, 2010

MobilePaymentActivitiesofVisa,2011

M-CommerceActivitiesofExpedia,2011

M-CommerceActivitiesofFootLocker,2011



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com




1. GLOBAL

M-CommerceForecastforUSandEurope,byProduct Category, in %, 2011f

M-CommerceForecastforUSandEurope,byAge Group, in %, 2011

MobilePaymentTransactionVolumeworldwide,in USD billion, 2010 & 2014f

ShareofPeoplewhohaveusedtheMobilePhonein the last 6 Months to make a Purchase, Asia vs.US & Europe, in %, 2010

ShareofPeoplewhohaveeverusedtheMobilePhone for certain Activities, Asia vs. US & Europe,in %, 2010

NumberofSmartphonesinCirculation,in thousand, 2010 including the US, EU5, Italy, UK,Germany, Spain & France

MobileBroadbandUsersandPenetration,inmillions and %, in the Top 5 Countries, by mobileBroadband Subscribers, Q2 2010

TopMobileShoppingTrends,2010

M-CommerceSalesofeBay,inUSDbillion, 2009 & 2010

Table of Contents (1 of 5)

2. NORTH AMERICA (cont.)

2. NORTH AMERICA


4/9

Regional

MobilePhonePenetrationandMobileBroadbandPenetration for 18 Latin American Countries, in %,2009

NumberofMobilePhoneUsers,inmillions,andPenetration in %, 2009-2015f

MobilePhoneUserPenetrationbyCountry,in%,2009-2015f

Regional

TopMobileActivitiesby%ShareoftotalMobile UsersintheEU5,October-December2010

FastestgrowingMobileCategoriesintheEU5,bytotal Audience Growth in %, December 2010 vs.December 2009

MobilePhoneBehavior,UsersofcertainFeaturesas % of total Mobile Audience, December 2010


PenetrationofMobilePhoneOwners,PenetrationRate for Mobile Media Usage among Mobile PhoneUsers, UK vs. France, Spain and Poland, in %,2010

MobileInternetUsersbyCountry,in%ofPopulation, 2006-2010

MobileInternetUsersintheEU5(France,Germany, Italy, Spain & UK), in million, andPenetration in %, 2009-2015f

Argentina

MobilePhonePenetrationandMobileBroadbandPenetration, in %, 2009

Brazil


Chile


Colombia


Mexico


Venezuela


Austria

SmartphonePenetration,in%,2010&2015f

MobileInternetUsers,in%ofthePopulation, 2006-2010

Belgium

MobileInternetUsers,in%ofthePopulation,

2006-2010 InternetUsageviamobilePhones,byAgeGroups,

in %, 2010

Czech Republic

InternetUsageviamobilePhones,byAgeGroups,in %, 2010



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com





4. EUROPE3. LATIN AMERICA


5/9

Denmark

ShareofOnlineShopperswhomadeaPurchasethrough their Mobile Phones; Denmark vs. NordicRegion Average, in %, 2009

ShareofOnlineShopperswhoconsiderpurchasingProducts via Mobile Phones; Denmark vs. NordicRegion Average, in %, 2009

ReasonsfornotusingMobilePhonesforInternetShopping, in %, 2009

Finland

ShareofOnlineShopperswhomadeaPurchasethrough their Mobile Phones; Finland vs. NordicRegion Average, in %, 2009

ShareofOnlineShopperswhoconsiderpurchasingProducts via Mobile Phones; Finland vs. NordicRegion Average, in %, 2009


France (Top Country)

ShareofConsumerswhouseM-Commerce,in%,April 2010

ShareofMobileInternetUserswhopurchasedaProduct with their Mobile Phone, in %, in the 6Months to May 2010


ExperienceofConsumerswithM-Commerce,in%,2009

TypeofProductsConsumersarepreparedtobuywith their Mobile Phones, in %, 2009

ThingsRetailerscoulddotomakeitmorelikelyforConsumers to shop with Mobile Phone, in %, 2009

Germany (Top Country)

M-CommerceSalesOutlook,inEURbillion,2014f



FrequentlyusedM-CommerceFeatures,by Smartphone Users in %, 2010

BreakdownofOnlineShops,byMobileSites,in%,2010

InternetUsebyCellPhone,includingTransactions (e.g.OnlineShopping),Functions,Editorial

Content, Social Media, in millions, 2010

Greece



4. EUROPE (cont.)

Ireland

InternetUsageviamobilePhones,byAgeGroups,

in %, 2010

Italy

GeneralM-CommerceTrends,2010

MobileActivitiesofOnlineShops,in%,2010

Netherlands

ExperienceofConsumerswithM-Commerce,in%,2009

TypeofProductsConsumersarepreparedtobuywith their Mobile Phones, in %, 2009

ThingsRetailerscoulddotomakeitmorelikelyfor Consumers to shop with their Mobile Phone,in %, 2009


Norway

ShareofOnlineShopperswhomadeaPurchasethrough their Mobile Phones; Norway vs. NordicRegion Average, in %, 2009

ShareofOnlineShopperswhoconsiderpurchasingProducts via Mobile Phones; Norway vs. NordicRegion Average, in %, 2009


InternetandMobileBroadbandAccessby Household Type, Household Income, Gender, Ageand Employment Situation, in %, Q2 2010

Poland



PenetrationofMobilePhoneOwners,PenetrationRate for Mobile Media Usage among Mobile PhoneUsers, in %, 2010



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com





4. EUROPE (cont.)


6/9

Russia

MobileInternetKeyTrends,2010

Slovakia


Sweden

ShareofOnlineShopperswhomadeaPurchasethrough their Mobile Phones; Sweden vs. NordicRegion Average, in %, 2009

ShareofOnlineShopperswhoconsiderpurchasingProducts via Mobile Phones; Sweden vs. NordicRegion Average, in %, 2009


MobileBroadbandTrends,2010

4. EUROPE (cont.)

Slovenia



Spain

Purchases/DownloadsfromMobileDevicesin%,2009

MobileInternetUsersbyAgeandbyGender,in%,January 2010

Switzerland

MobileInternetUsageTrends,2010 MobileInternetUsagefromSmartphones,by

Frequency, in %, 2010

ShareofMobileInternetUserswhowanttondProducts and Services, and Share of MobileInternet Users who want to read User Reviews,in %, 2010

Turkey


ShareofMobilePaymentsontotalE-CommerceTransactions / most popular Payment Methods, in

%, 2010 MobilePaymentthroughNFCTechnology,

2010/2011

UK (Top Country)

M-CommerceSales,2009&2013f

M-CommerceTrends,2010


ShareofPopulationwithInternetontheirMobilePhone, and Share of the Population who shoppedon their Mobile, 2009

ShareofSmartphoneUserswhopurchaseGoodswith Applications, in %, and average Spending in

GBP, April 2011 ShareofOnlineBuyerswhoshopviaMobilePhone, atHome,ontheGo,atWorkandfromaFriends

House, in %, April 2011

ShareofSmartphoneUserswhohaveever bought Items with their Mobile, and Share of

SmartphoneOwnerswhoexpecttodosointhenext 12 Months, in %, April 2011

WirelessInternetUsers,byTypeofDeviceandGender, in %, 2010

TopMobileSitesbytotalMinutesspent,inmillions,December 2010

M-CommerceProductswiththefastestexpectedGrowth, in %, 2011f

TwomostpopularM-CommerceCategories,by

monthly Spending in GBP, April 2011 M-CommerceActivitiesofMobileandSmartphone

Users, in %, May 2010

BiggestChallengesforM-Commerce,in%,April2011

10strategicBusinessAspectsforM-CommerceSites

RetailersOpiniontowardsM-Commerce,2011

MobilePaymentActivitiesofVodafone,2011

Ukraine

MobileInternetUsers,in%ofInternetUsers, 2007-H1 2010

Regional

ConsumerswhoplantouseM-Commercewithin3Months, in %, 2010

ConsumerswhofavorMobilePaymentovertraditional Payment Forms, in %, 2010



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com





4. EUROPE (cont.)

5. ASIA-PACIFIC


7/9

Australia

M-CommerceTrends;includingSales,inAUDmillion, 2010

Top10ItemsboughtusingMobileDevices,inAUDmillion, 2010

Top10ItemsConsumersintendtopurchaseifthey are available for Purchase on Mobile, 2010

7M-CommerceCaseStudies,2010

China

M-CommerceTrends;incl.EstimatefortheMobile OnlineShoppingMarket,inUSDbillion,2010

ActivitiesofMobileInternetUsers,in%,June2010

UsageofMobileInternetSites,byCategory,in%,Q1 2010

MobileInternetUsageTrends,2010

MobileNFCPaymentTrends,includingNumberofUsers, 2010 & 2011f

India

FoundationTrendsofM-Commerce,2010

M-CommerceNewsofeBayIndia,2011

Japan (Top Country)

TopMobileActivitiesby%ShareoftotalMobileUsers, December 2010

MobilePhoneBehavior,UsersofcertainFeaturesas % of total Mobile Audience, December 2010

LocationofMobileWalletPurchaseforMobile Users, in millions, December 2010

MobileCommerceShareofRakutenstotalE-Commerce Revenue, in %, Q2 2004-Q2 2009

Malaysia

NumberofMobileShoppers(thousands),Sales(RM million) generated through M-Commerce, andShare of M-Commerce on E-Commerce Sales, 2010

MainActivitiesofMobileShoppers,in%,2010

Top3BarriersforMobileShopping,in%,2010

Philippines

InformationaboutMobilePaymentGatewayGcash

and its Products, 2010 InformationaboutMobilePaymentGatewaySmart

Money, 2010

Singapore

NumberofMobileShoppers(thousands),Sales(SGD million) generated through M-Commerce,and Share of M-Commerce on E-CommerceSales, 2010

ShareofOnlineShopperswhoarewillingtomakePurchases with their Mobile Phone, and Share ofHigh-Income Shoppers who are interested inMobile Shopping, in %, 2010

5. ASIA-PACIFIC (cont.)

South Korea EconomicActivitiesofMobilePhoneInternetUsers,

in % of Mobile Phone Internet Users, 2010

SmartphoneActivitiesofOnlineRetailers,2010

Taiwan

MobileInternetUsers,in%ofInternetUsers, 2009-2010

TrendsaboutGoogle-brandedSmartphones,2011

Thailand

ShareofRespondents,in%,whomadeaPurchasewith their Mobile Phone in the last 3 Months to

Sep./Oct.2010,andShareofRespondents,in%,who plan to do so within the 6 Months from Sep./

Oct2010

Top5MobileShoppingItems,in%,2010

South Africa

ShareofRespondentswhoaccesstheInternetwiththeir Mobile Phone, in %, 2009-2010

ShareofRespondents,in%,whomadeaPurchase withtheirMobilePhone,Sep./Oct.2010,and

Share of Respondents, in %, who plan to do so withinthe6MonthsfromSep./Oct2010

6. OTHER COUNTRIES

UAE

ShareofRespondents,in%,whomadeaPurchasewith their Mobile Phone in the last 3 Months to

Sep./Oct.2010,andShareofRespondents,in%,who plan to do so within the 6 Months from

Sep./Oct2010

ShareofConsumerswhoaccesstheInternetwiththeir Mobile Phones, in %, 2010

Top3ProductCategoriespurchasedviaMobile Phone, in %, 2010



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com





5. ASIA-PACIFIC (cont.)


8/9

Samples



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com



We deliver the facts you make the decisions

RESEARCH ON INTERNATIONAL MARKETS

TNT Express agreed to acquire a 50% stake in French parcel delivery

company Adrexo Colis to strengthen its position in B2C E-Commerce.

Source:Journal of CommerceOnline, December2010

France: E-Commerce Activities of TNT Express and Adrexo Colis, 2010

TNT Express agreed to acquire a 50 percent stake in French parcel

delivery company Adrexo Colis in a bid to strengthen its position in the

country's fast growing market for e-commerce and business-to-consumer

deliveries.

The deal, which requires regulatory approval, will allow Netherlands-

based TNT Express and Spir Communication, Adrexo's parent, to speedup the development of standard home delivery services with 48-hour and

72-hour delivery guarantees across France.

Adrexo Colis, which has 300 full time employees, delivered 22 million

parcels and generated revenue of $70 million in 2009.

TNT Express said its 450-strong French sales force will market the new

Adrexo Colis delivery service across France, complementing its own

express services in the country.

TNT Express has 120 hubs and depots in France serving 620 scheduled

trucking services and 14 daily air connections.

TNT said the French e-commerce market for products and services was

worth over $33 billion in 2009, an increase of 26 percent on 2008.

The number of online stores grew 35 percent during the period to

64,100.


We deliver the facts you make the decisions

RESEARCH ON INTERNATIONAL MARKETS

73

In 2010, Door-to-Door delivery services were the most used delivery

option in South Korean B2C E-Commerce with 92%.

South Korea: Used Delivery Services of B2C E-Commerce Orders, in %, 2009-2010

Source:Statistics Korea, March2011

2009 2010 Year-on-Year Change

Total 100 100 -

Self-run delivery 2.8 2.9 +0.1

Door-to-doordelivery services

87.0 92.1 +5.1

Postal services 1.5 1.2 -0.3

Offline partnership 6.2 2.2 -4.0

Others 2.4 1.6 -0.8


9/9



Telefon: +49 (0) 40 - 39 90 68 50

Fax: +49 (0) 40 - 39 90 68 51

[email protected]

www.ystats.com



Report Order Form

Place Your Order as Follows:

Call us at + 49 40 39 90 68 50

Fax us at + 49 40 39 90 68 51 using the form below:

Scan and Email us at [email protected] using the form below:

Place your order now:

Please confirm the license type you require:

Single User License Site License1 Global Site License

2

Report Title Publication Date Price ()

An invoice will be sent to your company. Please complete your contact details.

Title: Mr/Mrs/Ms First Name

Last Name

Job Title

Company

Email Address

Telephone Number

Fax Number

Address

City State/Province

Country Post Code/ZIP

All Forms must have a signature to confirm your order:

Signature

Where did you find us?

Google/Search Engine Google Adwords/Online Advertising Article in Trade Journal Press Release Social Media Recommendation Others: ________________________

Note: Reports are provided in electronic PDF form. yStats.com will contact you in the future to provide our free newsletter or other mailings. If youdo not wish to receive our newsletter or other mailings, you may advise us of this. Your contact information will not be sold to other organizations.

1) Site Licenses, allowing all users within a given geographical location of an organization to access the report, are available for double the price.

2) Global Site Licenses, allowing all worldwide users of an organization to access the report, are available for triple the price.

EU Companies must supplyVAT No

Purchase Order No(if required)

Order Date

brochure & order form_global mobile and m-commerce trends 2011_by ystats.com

Documents