PAX S80 Manual - 1

Broad POS &

PAX S80

Updated: 8/25/2016

PAX S80 Manual - 2

Main Overview

1. Go to https://secure.broadpos.com/index.jsp

2. Login using ID & PW

ID: PPSCS

PW: Card123456789

3. After login, the next image should load as your page

4. On the left hand side lists:

My Merchants: lists all merchants currently using a PAX Terminal

My Terminals: lists all active terminals currently being used

My Templates: lists any custom templates created by the user

User Management

My Profile

PAX S80 Manual - 3

Adding A New Terminal

Please follow the steps in order:

1. First, flip over the terminal to be used and find the SERIAL NUMBER (S/N)

2. Go to "My Terminals" and search for the SERIAL NUMBER (S/N) in the search box Terminal

SN/ID

3. If the terminal comes up on your search screen, it is currently active

*if the terminal does not show up after first search, it is inactive, please proceed to number 8 ☞

4. Click on the terminal with SERIAL NUMBER (S/N)

5. Click "Inactivate" on the bottom of the screen (4th button from the left)

6. After clicking "Inactivate," then "Ok"

7. Then click "Delete"

☞ 8. Go to "My Terminals" on the left hand menu

9. Click "Add Terminal (SN)" on the middle of the page

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10. At the "Add Terminal" page:

A. Input Merchant's Name

B. Enter the Terminal S/N (found on the underside of the terminal; e.g. S/N 3L 222354)

C. Reenter the Terminal S/N (same as b)

D. The Manufacturer Name and Model Name will automatically pop up

E. At the next page click "Now"

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Restaurant Terminal

F. If the terminal is for a restaurant, choose from the following:

1. TSYS-TC-Restaurant Cutoff time is 9pm, funds will be deposited

+2 days

2. Omaha-TC-Restaurant Cutoff time is 7pm, funds will be deposited

+1 days

But the majority of the time, 2. Omaha-TC-Restaurant, is the one to select.

G. Click "Submit"

H. Click "Now"

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I. Enter "Merchant Number"

Note: To get Merchant Number go to www.mxisoagent.com/login

Login to the website and search for the Merchant Name in the Search Box

The "Merchant Number" is found under "XMID" on the "mxisoagent.com" website

J. Enter "Device ID"

Note: Device ID is the last 4 digits of the SERIAL NUMBER (S/N)

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K. Next click "EMV"

Ensure ALL the options are the same as the image above, i.e. "Enable EMV Feature: Enabled"

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L. Next click "Industry"

Ensure ALL the options are the same as the image above.

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M. Next click "EDC"

Only ENABLE "CREDIT EDC Support"

N. Click on "Debit Features" (circled) and DISABLE Debit EDC Support

O. Click on "EBT Features" (below circled) and DISABLE EBT EDC Support

P. Click on "Cash Features" and DISABLE Cash EDC Support

*some features depend on what the merchant desires

PAX S80 Manual - 10

Q. Click on "Receipt" and verify all information is correct

Note: If the merchant wants additional wording to appear at the bottom of the receipt, edit/add it

here (Trailer Line 1-5)

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R. Click "Tip"

For the circled area: If the merchant wants the receipt to suggest tip amounts (example:

10%, 15%, 18%) then select Enabled, if the merchant does not want the suggested tip

amounts written on the bottom of the receipt select Disabled

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S. Select "Tip 1" and delete the #1 (where the arrow is pointing)

Disable "Tip 2" and "Tip 3"

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T. Select the options same as the above image

Note: The areas marked with arrows were specifically changed

Leave the System Password section BLANK! Then the PW will automatically be "the present date"

Example: 08252016.

*Please review each section to make sure that it is the same as the image

PAX S80 Manual - 14

U. Select "Communication"

Primary Comm. Type

If the merchant will have an Ethernet cable connected to the terminal select "LAN" as the "Primary

Comm. Type."

If the merchant will use a Phone line to connect their terminal select "Dial Up" as the "Primary

Comm. Type"

Backup Comm. Type

Always set as "Dial Up"

V. Maximum Tries → 1

Connect Timeout → 300

Receive Timeout → 300

W. Leave all else as it is. Input same as image.

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X. Select "Card Type"

Change the option "Mask" to select "Enabled" (see arrow)

For the option "Card Present Mode" change the option to "Always Not Present"

Do the above 2 steps for each section (Visa, Master Card, American Express, etc...)

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T. Select "Broad POS" and press "Submit"

Now you have successfully completed adding a new terminal to Broad POS.

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Retail Store

g. If the terminal is for a retail store, choose from the following:

TSYS-TC-Retail-S80

Omaha-HC-Retail-S80

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Firmware Update

1. Turn OFF the machine

2. Turn ON the machine and HOLD the MENU button

3. Press 3 (Remote Download)

4. Press 1 (New Download)

5. Press 2 (TCP)

6. It will say "Remote IP" : Press 50.79.90.190 > Enter

8. It will say "Remote Port" : Press 8001 > Enter

10. It will say "Enable DHCP" : Press #1 (YES)

11. For Terminal ID: Press 80000003 > Enter

Done: it will automatically reboot, download, and install.

Auto - Download the File to the Terminal

1. Connect the Ethernet cable first to the underside of the terminal in the port labeled "LAN"

2. Connect the power cord second (underside of terminal in port labeled "Port")

3. Power the terminal "ON" (using the red power button on the upper left)

*It will automatically download the new file; and the Health Report will show Processing >

Connecting > Downloading and REBOOT

If the Health Report says "ERROR" and the terminal does NOT REBOOT

-It may be a connection error (check your Ethernet cable)

-If it says "Transaction remained in database,"

→ Please Clear Database

MENU > 5 > 5 > Password (date) > 2 > Enter (green button) > 1

4. Power OFF > ON (it should automatically download) or go to MANUAL DOWNLOAD (SEE

BELOW)

Partial Download

1. If the terminal has been used for transactions, first close the batch.

FUNC > 2 (Batch) > 1 (Batch Close)

2. Power OFF and Power ON

3. The terminal will auto download

If it does not auto download, you MUST manual download

PAX S80 Manual - 19

Manual Download

Make sure Batch is Closed (SEE ABOVE), then...

Menu > 5 > 8 > Password > 1. Activate > 1. Online > 2. (App Update)

Shortcut Keys

ALPHA - Changes the # button to an alpha letter

FUNC + button is a HOT KEY

FUNC + CLEAR → Batch

FUNC + CANCEL → Current Report

FUNC + UP ARROW → Review Batch

FUNC + DOWN ARROW → Find Transaction

FUNC + ENTER → Last Receipt

FUNC + Alpha → Tip MENU (Restaurant Only)

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Press F3 (To change the type of payment)

Press F4 (# of times to press F4)

0. Sale

1. Auth - Preauthorization that does NOT charge the credit card, only reserves the requested

amount and places a hold.

2. PostAuth - Only if the merchant has performed an AUTH on the customer's card and NOW

needs to complete a transaction.

3. Forced - When AUTH has been obtained before, and NOW need to complete a transaction to

receive payment.

4. Return - Return a $ amount (issue credit) to a customer's card that will be swiped. Return

authorized and settled transactions.

5. V/Sale - Credit Void Sale; void/cancel an approved transaction, one that is authorized but not

settled. CANNOT use for transactions that have been settled (then use Return).

6. V/Post - Void a PostAUTH

7. V/FRCD - Void a Forced

8. V/RTRN - Void a Return

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Function Menu (The Default PASSWORD is the present date 08252016)

1. Report: Print Report > Password (present date)

2. Batch: Close Batch

3. Review: Review Total Credit, Debit, EBT, Total

4. Find: Find a transaction by the last 4 digits of the credit card

5. Counter Tip: Print a new receipt to add Tip. Enter the sale amount and a new receipt will print

with a tip line.

6. Reprint: Reprint any receipt: a) last customer receipt, b) any receipt by transaction number

7. Void: Void any transaction by the transaction #. Void only authorized (but not settled)

transactions.

8. Return: Return a $ amount (issue credit) to a customer's card that will be swiped. Return

authorized and settled transactions.

9. Tip Report: Print a tip report by payment type (All, Credit, Debit, EBT)

10. Tip Menu: Tip adjustment options, choose

FUNC > scroll up to 10 > Desired # (from below)

1. Scroll Untipped

2. By Invoice

3. By SRVR/Clerk#

4. By Trans.#

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Menu

pw = password

Menu > 1. Reports:

Menu > 1 > PW > 1. Default Report

Menu > 1 > PW > 2. Current Report

4 options will appear: 1. Condensed Report, 2. Short Report, 3. Journal Report, 4. Totals Only

Whichever option you choose, it will automatically default when merchant → FUNC > 1

Menu > 1 > 3. History Report

Menu > 1 > 4. Display Trans

Menu > 1 > 5. Tip Report

Menu > 1 > 6. FileSys Report

Menu > 2. Merchant Settings

Menu > 2> 1. Authorization Settings:

Menu > 2> 1 > PW > 1. Transaction Types ↓

1. Credit ↓ 2. Debit ↓ 3. EBT ↓

1. AUTH (disabled,

always enabled, pswd

protected)

1. Return 1. Return

2. Withdrawal

3. Balance

Menu > 2 > 1 > PW > 2. Card Types (1. Disable / 2. Always Enable)

Menu > 2 > 1 > PW > 3. Debit Prompt: (1. Off, 2. On)

Menu > 2 > 2 > PW > 1. User Password: Change PW

Menu > 2 > 2 > PW > 2. Batch > 1. Always Enabled / 2. Pswd Protected

Menu > 2 > 2 > PW > 3. Secure Card > 1. No Security, 2. Last 4 Digits, 3. All Digits

Menu > 2 > 2 > PW > 4. Card Manual Entry (All, Credit, EBT)

Menu > 2 > 3. Edit Header

1. Visa

2. Master Card

3. AMEX

4. Diners

5. Discover

6. JCB

7. enRoute

8. Extended

PAX S80 Manual - 23

Menu > 2 > 4. Edit Trailer

Menu > 2 > 5. Merchant Fee > PW

Menu > 2 > 6. Credit Surcharge > PW > 1. Mode, 2. Flat Fee, 3. Percentage, 4. Surcharge Name,

5. Surcharge Confirm

Menu > 2 > 7. Set Batch Time

Menu > 2 > 8. Additional Prompts > PW > 1. Server ID Mode, 2. Invoice Mode, 3. CashBack

Prompt, 4. Tax Prompt, 5. Order No. Prompt, 6. Ticket Prompt, 7. Host Ref Prompt, 8. Debit

Account, 9. GIFT CVD2, 10. GIFT Tender Type, 11. Gift Sale Mode, 12. Table Mode, 13. Guest No.

Mode

Menu > 2 > 9. Cash EDC Setup > PW > 1. With Cash, 2. Without Cash

Menu > 2 > 10. Clerk/Server Name

Menu > 3. Operation Settings

Menu > 3 > 1. No Paper Mode > 1. Off, 2. On, 3. Auto

Menu > 3 > 2. Buzzer Setup > 1. Buzzer Setup > 1. Off, 2. On

2. Card Remove Beep > 1. No Beep, 2. One Beep, 3. Cont.

Menu > 3 >3 Operation Mode > PW > 1. Normal Mode, 2. Demo Mode

Menu > 3 > 4 Disclaimer Setup > PW > 1. OFF, 2. ON, 3. Sign Line Only

Menu > 3 > 5 Halo Setup > PW > Halo for Sale/RTRN/Cash-Back > 1. Off, 2. On

Menu > 3 > 6 Print Setup > PW > Print all Settings on Terminal

Menu > 3 > 7 Receipt Print > PW > 1. Customer Copy > 1. ALL, 2. Credit, 3. Debit, 4. EBT > (On

or Off)

> 3. Font Size > 1. Medium, 2. X-Small, 3. Small, 4. Large

Menu > 3 > 8 Store& Forward > PW > On and Off

Menu > 3 > 9 Peripherals > PW > 1. Ctls. CardRdr, 2. Scanner, 3. Check Reader

Menu > 3 > 10 Language Setting > 1. Display > 1. English, 2. Chinese

2. Print > 1. English, 2. Chinese

Menu > 4. Hosts Setting > PW

Menu > 4 > PW > 1. Hosts Parameters > 1. Merchant ID, 2. Terminal ID, 3. Device ID, 4. TPP ID,

5. AUAR, 6. ETC Type

Menu > 4 > PW > 2. Hosts Phones > 1. Auth Phones > 1. Phone #

2. Batch Phones > 1. Phone #

Menu > 4 > PW > 3. Print EDC Setup

Menu > 4 > PW > 4. Hosts URL Parameters > 1. Auth URLs, 2. Batch URLs

Menu > 4 > PW > 5. Autodial Setup > 1. Off 2. On

Menu > 4 > PW > 6. Host Register

PAX S80 Manual - 24

Menu > 4 > PW > 7. EMV Param Download

Menu > 5. System Settings

Menu > 5 > 1. Date/Time Setup

Menu > 5 > 2. Batch Number

Menu > 5 > 3. Working Mode > PW > 1. Tip Options [1. EDC Tip, 2. Tip 1 (On/Off)]

2. Fraud Control (1. AVS on Swipe, 2. AVS on Card Prsnt, 3.

AVS OnCardNotPrsnt, 4. Card Present, 5. V-Code)

3. Local DUP Check > 1. Off, 2. On

4. Split Tender > 1. Off, 2. On

5. MOTO

Menu > 5 > 4. Pre-Dial Call > 1. All, 2. Credit, 3. Debit, 4. EBT

Menu > 5 > 5. Database > PW > 1. Post Auth

2. Clear Database

3. Clear Offline

4. Clear Reversal

5. Clear Trans.

Menu > 5 > 6. Pin Pad Settings > PW > 1. Internal PIN PAD, 2. External PIN Pad

Menu > 5 > 7. Keys Injection > PW > 1. Start, 2. Set BaudRate

Menu > 5 > 8. APP Management > PW > 1. Activate

2. App Update

3. Configuration

4. Terminal SN

5. APP Info

Menu > 6. Communication > PW

Menu > 6 > PW > 1. Main Communication > 1. LAN, 2. Dial

Menu > 6 > PW > 2. Backup Communication > 1. LAN, 2. Dial, 3. None

Menu > 6 > PW > 3. Maximum Tries

Menu > 6 > PW > 4. Connect Timeout

Menu > 6 > PW > 5. Receive Timeout

Menu > 6 > PW > 6. Dial Parameters > 1. Dial Type, 2. Dialing Prefix, 3. Dial Tone Check

Menu > 6 > PW > 7. LAN Parameters > 1. LAN Type (DHCP, Static), 2. IP Address, 3. Subnet Mask,

4. Gateway IP, 5. DNS IP, 6. PING