brief project report 15 february 2010 apec training program for preventive education on ict misuse
TRANSCRIPT
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Brief Project Report15 February 2010
APEC Training Program for Preventive Education on ICT Misuse
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APEC ICT Net Project
• 2006-2007 by KTCF and AEF• a culture of healthy ICT use and adverse
effects of ICT use• Activities:
– research, content development– educational campaign through a poster
competition– content localization and distribution through
pilot use of the content in local training workshops (Peru and the Philippines)
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APEC Training Program for Preventive Education on ICT Misuse
• KTCF and APWINC
• enhancements on the previous training design and materials + training rollout
• International Symposium on ‘Safe and Trusted ICT/ Internet Use, Actions Against Internet Misuse’ in September 2009
• Training workshops – Philippines & Indonesia
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Responsible Use of ICT
• Pilot Philippine run
• Commission on Information and Communications Technology and Svillupo Consulting Services Cooperative
• Enhancement of CICT’s existing Computer and Internet Literacy Course (CILC) by incorporating KTCF materials
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Responsible Use of ICT
Regular CILC run•5 days•Topics covered:
• ICT Basics (includes Proper Use of Computers)
• Internet• Word Processing• Spreadsheet• Multimedia Presentation• Cyber Security and
Ethics•Materials:
• Locally developed• Web-based
videos/photos• Games, activities
Special CILC run•3 days•Topics covered:
• ICT Basics• Internet• Responsible Use of ICT
(combination of proper use of computers, Cyber Security and Ethics)
•Materials:• Combination of regular
CILC run materials + selected appropriate KTCF videos & activities
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Responsible Use of ICT
• Involved groups:– iSchools Project – 5 trainers– eSkwela Project – 5 trainers– Digital Bridges Program – 4 trainers– CILC(7) e-module reviewers (eSkwela) – 2
• Contracted an external Master Trainer
• Target end-user participants: zero- ICT knowledge/skills
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Activitiesactivity objective Date & venue Participants
Training of Trainers
To come up with the respective 3-day end-user training workshop design and plan for the end-user training implementation
Dec 9-11, 2009Mimosa
16 trainersProject teamKTCF
End-user Training - iSchools
To train zero-ICT knowledge/skills participants on the responsible use of ICTTopics:•ICT Basics•Internet•Responsible Use of ICT
Jan 18-21, 2010BPSU-Orani
20 elementary teachers-DepEd-Orani
End-user Training - eSkwela
Jan 18-21, 2010eSkwela-Telof QC
20 out-of-school youth and adults from 3 Quezon City areas
End-user Training - Digital Bridges
Jan 18-21, 2010ADOC Lab, CICT
20 community leaders & volunteers from 4 ADOC areas
Debriefing To evaluate the training program (experiences, challenges, lessons learned, good practices) and provide recommendations for next steps
Jan 22-23, 2010Seminar Rm, CICT
16 trainersProject teamKTCF
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Highlights: Training of Trainers
Topics covered1. Basic Project Planning2. Profile of the Novice ICT User3. Characteristics of a Responsible ICT User4. Review of KTCF Materials (for possible
incorporation into own training designs)5. Creating the Responsible Use Agreement 6. Creating the Competency-Strategy-Material
Framework 7. Creating the Training Design
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Feedback from the Participants (Trainers) on the ToT
• Appreciated lectures/inputs from the 3 Korean professors – Internet, Game and Pornography Addiction– Netiquette and the Legal System to protect IPR– Netiquette – Comparison of Korean experience with local
status/context• 2 ½ days for the ToT is too short• Teams were adequately prepared in planning for
their EUTs • Customization of their training designs was
imperative due to dissimilar target clients
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Highlights: End-User TrainingiSchools • Participants: 28 years to 45 years old (teachers)
• Used most (if not all) of the KTCF videos provided – use of animation as a means to convey lessons much more than presentations per se
• Use of personal stories and situations; role-playing
eSkwela • Participants: 14 years to 52 years old (out-of-school youth / adults)• Medium of instruction: Filipino• Use of analogies, local cases, and physical activities instead of immersing
the learners immediately into the technology• Used most (if not all) of the KTCF videos provided – provided verbal
Filipino translation and discussed lessons learned after every video shown• Incorporated Preventing VDT Syndrome into icebreakers and warm-up
exercises to instill the habit or proper posture and exercises in the learners• Workshop on setting rules for responsible ICT use
Digital Bridges
• Participants: 18 years to 67 years old (community leaders/volunteers); majority were zero-knowledge/skill ICT users with technophobia (i.e. wary of powering the computer on/off and clicking the mouse)
• Groupwork on different cybercrimes (how to solve and come up with a set of computer ethics or netiquette)
– Strategy: Video – Process – Lecture use of videos, small group discussion, plenary presentation
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KTCF Resources/Activities UsedTopics covered iSchools eSkwela Digital Bridges
ICT Basics • ICT concepts• Use of Computer
components• Accessing Software• File Management
• Video: VDT Syndrome • Icebreaker: VDT
exercises• Labeling the parts of
the computer (input & output devices)
• Some KTCF slides
Internet • Communication tools: email, instant messaging
• Browser use/ Search Engine
• eCommerce, entertainment, social networking
• Video & Slides: • Two Faces of the
Internet• Confusion between
Cyberspace and Reality
• Thread Connection• Passing the Message • Video & Activity: Two
Faces of the Internet, Protecting Personal Information
• KTCF slides: Internet Suppliers and Consumers
• Video: Protecting Personal Information,
Responsible Use of ICT
• Proper Use• Benefits and issues
concerning ICT use• Cybercrimes
• Slides: games, internet addiction, Cyber bullying, netiquette
• Videos: • Copyright Protection• VDT Syndrome• Provision of False
Information• Mobile Phone Manners• Cyber Security• Malware• Account Compromise• Phishing• Production and
Distribution of Viruses
• Videos: • Netiquette• Verbal Violence • Internet Addiction• Pornography Addiction • Game Addiction• Mobile Phone
Addiction• Copyright Protection• Self-control in
Watching Indecent Contents
• Videos: • Copyright
Protection• Phishing
Scam• Pornography
Addiction
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Feedback from the Trainers on the EUT
• All of the sessions were found to be useful to the participants
• Session or Module 1 is the most challenging because it all start from there
• There should always be an activity related to the topics before starting the lectures to better understand the lessons.
• Training materials: Should not be too technical, participants might not understand fully what is in the training materials
• Device a way on how to measures the knowledge being imparted by the trainers, probably an exam 4 to 5 questions on the previous lectures before proceeding to the next lectures.
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Feedback from the Participants on the EUT
• “APEC” label: very much appreciated• KTCF videos would be better understood if they
were dubbed in Filipino and had Filipino subtitles• 3-day exposure/training is too short; need for
follow-up sessions• Fear: to lose what they learned because they do
not have constant and frequent access to ICTs to deepen what they learned
• Thankful for the opportunity and the allowances
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Highlights: Debriefing
• After Action Review– project’s goals– what happened– factors that accounted for differences in planning vs.
execution– improvements for the next run.
• Documenting the EUT. – answers to the four AAR questions– modified Training Design– Trainer’s Guidebook – Training Report
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General Observations
• Responsible Use of ICT is necessary• KTCF materials are useful
– Better if dubbed in Filipino– Flexible use: welcomed
• Customization is necessary (training designs and materials)
• Team teaching works!• Fast Internet connection during training runs is
crucial• Wiki habit not ingrained
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Challenges
• Technical problems– Slow and/or intermittent internet connection– No printer was available for printer-related exercises– Available computers could not play KTCF videos
• Coordination gaps with the participants in terms of schedule
• Trainees had difficulty understanding some of the resource materials because these were in English.
• Time constraints: trainees took longer than expected to grasp basic concepts – training teams had to adjust accordingly– activity on creating laboratory policies or responsible use
agreements NOT carried out
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Recommendations: Training Design
• Training objectives must consider the following:– ICT know-how of trainees– Available time/duration– Available resources, particularly infrastructure
• Rollout and further tweaking– Longer training period for participants with zero-ICT
knowledge/skills
• a two-(or even three-) part workshop is desirable to attain learning for a “zero-knowledge” ICT trainee to a responsible ICT user
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Recommendations: Training Pre-requisites
• Training on responsible use of ICT might be better discussed among Level 2 users in a follow-up workshop (after a few weeks)– rather than to Level 1 zero-knowledge/skills who are
just starting to appreciate ICT use
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Recommendations: Training Strategies
• use Filipino context and actual situations• Using a form of
– pre-assessment prior to training to establish the true level of ICT knowledge of the trainees
– post-assessment after training (immediately as well as after 3 months) to gauge if learning has taken place through actual application
• Establish a monitoring mechanism to measure impact of the training on the daily use of ICT among participants
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Recommendations: Resources
• Content customization – use of local language/s and sample cases– Filipino-translated and dubbed versions of the KTCF
videos can increase understanding and retention among the trainees
– stand-alone modules on “Responsible Use of ICTs” can be provided for those who are not “zero-knowledge” in terms of ICT, but can stand to benefit from such instruction (i.e. students in all levels, etc.)
• Incorporate use of other ICT (e.g. cellphones, TV, digicam/videocam, etc.) in materials
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Other Recommendations
• Need for a stronger advocacy campaign on the “Responsible Use of ICT”
• trainees should be given time to absorb lessons: providing some days off training in between modules to learn more things on their own and deepen their knowledge at their own time and in their own contexts; provide “assignments”
• try another run with KTCF training design as starting point (instead of the current CILC training design) to check its applicability in the Philippine setting
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Recent Updates
• iSchools – another run in Bataan (parents) + request from DepEd-Bataan for roll-out
• eSkwela – training design to be recommended to eSkwela centers
• Digital Bridges - new implementations – 1 run with Government Executives (focus was
more on copyright and security issues)– 1 run with Elderly
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Project Outputs
Enhanced training design for each type of CILC run (with different target participants), supported by:
3 Trainer’s Guidebooks Version 1
3 Trainee’s Manuals Slides of Pilot implementations
Pre-Training and Post-Training Assessment Tools for trainees
For further study
Online collaborative site http://responsibleuseofict.wikispaces.com
Project Report To be submitted
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Project Fund Expenses (Responsible Use of ICT Training Program)
COMPUTATIONS ToT
on-site Training
(iSchools)
on-site Training
(eSkwela)
on-site Training
(DB) Debriefing PackagePhp Total USD
# of Participants (inclusive of Project Team & Trainers) 20 28 28 25 20# of days 3 3.5 3.5 3.5 2evenings covered W-Th-F S-M-T-W S-M-T-W S-M-T-W Th-FMeals (ToT & Debriefing) 400 /person 24,000 24,000 48,000 $1,042.35
Meals (pax during onsite training - snack-lunch-snack) 300 /person 25,200 25,200 22,500 72,900 $1,583.06
Meals (trainers & TM during onsite training - BF&dinner 270 /person 5,670 5,670 3,780 15,120 $328.34
Accommodations (ToT & Debriefing) 1,000 /person 60,000 40,000 100,000 $2,171.55
Accommodations for trainers & TM team (on-site training) 800 /person 25,600 25,600 3,200 54,400 $1,181.32 Travel Expenses ((trainers & project team) actual 53,300 26,800 25,400 7,500 12,000 125,000 $2,714.44 Travel Expenses 50 /trainee 3,000 3,000 3,000 9,000 $195.44 Training / Workshop Kit & Supplies 350 /person 7,000 7,350 7,350 7,350 29,050 $630.84 Venue Fee (labs and breakout room/s) 5,000 /day 15,000 16,875 16,875 10,000 58,750 $1,275.79 Trainers' Fees (team teach approach) 3,200
/trainer (package) 19,200 19,200 12,800 51,200 $1,111.83
Expenses for Meetings, etc. 8,500 /package 8,500 8,500 $184.58 Master Trainer 45,000 /package 45,000 45,000 $977.20 SubTotal 159,300 129,695 128,295 60,130 86,000 53,500 616,920 13,396.74
18%Training Management Fee 111,140 2,413.46 TOTAL 713,342 $15,490.61
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Training of Trainers
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iSchoolsEnd-User Training
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eSkwelaEnd-User Training
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Digital BridgesEnd-User Training
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Debriefing
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End of presentation