‍‍Brian‍D.‍Palmer294‍Pleasant‍Street,‍Marlborough,‍MA‍01752 | 508.826.8864 | lupalms@aol.com

Summary· Challenger‍space‍shuttle‍disaster‍sparked‍a‍career‍of‍breaking‍SW/HW‍products‍applying‍learning‍to‍improve‍product‍reliability.‍

HW‍experience‍with‍a‍side‍of‍SW‍QA:‍experience‍in‍Design‍Verification‍&‍Test‍(DVT)‍to‍Manufacturing‍Environmental‍Stress‍Screening‍(ESS).‍Product‍experiences‍are‍vary‍from‍analog‍RF‍Communications‍satellite‍HW‍subsystems‍to‍enterprise‍digital‍data‍storage‍SW/HW‍system‍and‍IT‍infrastructure;‍Hands-on‍even‍when‍in‍Management‍roles.

Skills & AbilitiesMANAGEMENT/LEADERSHIP· Recognizing‍and‍applying‍people’s‍true‍strengths‍&‍talents‍with‍proper‍placement‍is‍highly‍useful‍and‍where‍I‍have‍excelled‍as‍a‍

manager.‍I‍have‍lead‍several‍teams‍at‍EMC‍(direct‍and‍cross‍functional)‍in‍18‍years‍including‍remote‍(Global)‍team‍members.‍‍· Maintained‍high‍employee‍satisfaction‍ratings‍even‍when‍restructurings‍changes‍have‍taken‍place.‍· QA‍is‍typically‍a‍grind‍of‍code‍regressions;‍fostering‍innovation‍and‍individual‍growth‍is‍always‍a‍complimentary‍focus‍of‍mine‍

regarding‍my‍staff.‍· I‍have‍also‍managed/run‍test‍facilities,‍some‍sales/demos‍while‍providing‍clients‍with‍environmental‍tested‍expertise.

TECHNICAL· Quality‍Assurance‍of‍SW/HW‍Data‍Storage‍Systems‍(EMC‍Corp/18‍years)‍· Championed‍Fault‍Insertion‍techniques‍for‍resiliency‍checks‍of‍product‍redundancy‍and/or‍system‍recovery‍function/feature‍

recovery.

· Analog‍&‍Digital‍HW‍background;‍RF‍Communications‍design,‍development‍validation‍testing,‍Highly‍Accelerated‍Life‍Testing‍(HALT)‍for‍product‍reliability.

· Applied‍“Accelerated‍Life”‍principles‍learned‍in‍QUALMARK‍below‍to‍help‍drive‍Developers‍to‍improve‍product‍in‍subsystem‍software‍&‍hardware,‍system,‍High‍Availability‍Data‍Center‍IT‍Solutions/features‍running‍applications‍in‍customer‍like‍environment.

Experience ENGINEERING MANAGER | EMC CORPORATION | 03/98 – 03/16· Worked‍to‍improve‍our‍Enterprise‍Data‍Storage‍System‍Availability‍from‍a‍3’9s‍availability‍product‍to‍a‍5’9s‍product‍· Developed‍3-Data‍Center‍Lab‍for‍all‍EMC‍products‍to‍work‍together‍and‍push‍to‍7’9s‍“Solution”‍Availability· Created‍EMC’s‍predictive‍availability‍methodology‍deriving‍a‍HA‍Infrastructure‍solution’s‍availability‍expectations‍for‍Customer‍

Service‍and‍Engineering‍teams‍using‍small‍product‍sample‍size‍(millions‍saved)· Automated‍data‍recovery‍SW‍tools‍drastically‍improving‍tested‍coverage‍of‍these‍tools‍critical‍tools· Thermal‍&‍Vibration‍DVT‍and‍MFG‍Production‍Stress‍Screen‍(ESS)‍profile‍design;‍Thermal‍airflow‍and‍thermal‍analysis,‍

tolerance‍and‍production‍efficiency/cost‍reductions‍efforts‍

TECHNICAL & FACLITIES MANAGER | QUALMARK CORPORATION | 03/94 – 03/98· Environmental‍Stress‍Chamber;‍Highly‍Accelerated‍Life‍Test‍(HALT)‍–‍Thermal‍and‍multi‍axis‍vibration‍stress‍testing· Develop‍product‍specific‍fixtures‍for‍clients‍visiting‍the‍facility‍to‍stress‍their‍product‍for‍exposing‍weaknesses· Exposed‍many‍useful‍issues‍for‍clients‍not‍easily‍seen‍in‍conventional‍testing‍-‍Recreated‍a‍number‍of‍product‍issues‍only‍seen‍in‍

the‍field‍-‍‍have‍used‍my‍skills‍to‍save‍corporations‍their‍Military‍contracts‍that‍were‍at‍risk.

OTHER EMPLOYERS: ARRAY TECHNOLOGY CORP/SEMFLEX INC/HUGHES AIRCRAFT, SPACE & COMM | 03/84 – 03/94

EducationBSEET | 02/84 | DEVRY INSTITUTE OF TECHNOLOGY, PHOENIX, ARIZONA