bpm studio

Oracle Fusion MiddlewareModeling and Implementation Guide for Oracle Business Process Management

11g Release 1 (11.1.1.7)

E15176-13

November 2013Describes how to design and implement business processes using Oracle Business Process Studio.

Oracle Fusion Middleware Modeling and Implementation Guide for Oracle Business Process Management, 11g Release 1 (11.1.1.7)

E15176-13

Copyright 2010, 2013, Oracle and/or its affiliates. All rights reserved.

Primary Author: Oracle Corporation

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Contents

Preface ............................................................................................................................................................. xxvAudience................................................................................................................................................... xxvDocumentation Accessibility ................................................................................................................. xxvRelated Documents ................................................................................................................................. xxvConventions ............................................................................................................................................. xxvi

What's New in This Guide for Release 11.1.1.7 ..................................................................... xxvii

Part I Using Oracle BPM Studio

1 Introduction to Oracle BPM Studio 1.1 Overview of Oracle BPM Studio............................................................................................... 1-11.1.1 Oracle BPM Studio Use Cases............................................................................................ 1-11.1.2 Introduction to JDeveloper Roles ...................................................................................... 1-11.2 Overview of the Application Development Life Cycle ......................................................... 1-21.2.1 Introduction to Modeling, Implementation, and Deployment ..................................... 1-21.2.2 Workflow: Modeling, Implementing, and Deploying an Application ........................ 1-21.2.3 Workflow: Creating Applications Based on Process Blueprints................................... 1-31.2.4 Workflow: Creating Project Templates ............................................................................ 1-41.2.5 Workflow: Integration between the Oracle BPM Suite and Oracle BPA..................... 1-51.3 Introduction to the Oracle BPM Studio User Interface ......................................................... 1-51.3.1 Oracle BPM Project Navigator........................................................................................... 1-61.3.2 Application Navigator ........................................................................................................ 1-71.3.3 BPMN Process Editor .......................................................................................................... 1-71.3.4 BPMN Component Palette ................................................................................................. 1-81.3.5 Property Inspector ............................................................................................................... 1-91.3.6 Oracle BPM MDS Browser .............................................................................................. 1-101.3.7 Structure View................................................................................................................... 1-101.3.8 Thumbnail View ............................................................................................................... 1-111.3.9 Simulation View................................................................................................................ 1-121.3.10 Log Window...................................................................................................................... 1-121.3.11 Documentation Window ................................................................................................. 1-12

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2 Working with Projects and Project Templates 2.1 Introduction to Oracle BPM Projects........................................................................................ 2-12.1.1 Introduction to Project Resources ..................................................................................... 2-12.1.2 Sharing Projects Between Oracle BPM Users .................................................................. 2-22.2 Creating and Working with Projects........................................................................................ 2-22.2.1 How to Create a New Project............................................................................................. 2-22.2.2 How to Open a Project from the File System................................................................... 2-22.2.3 How to Export a Project...................................................................................................... 2-32.2.4 How to Import a Previously Exported Project ................................................................ 2-32.2.5 How to Edit Project Preferences ........................................................................................ 2-32.3 Introduction to Project Templates ............................................................................................ 2-42.3.1 Introduction to Edit Policies............................................................................................... 2-42.3.1.1 Process Level Edit Policies .......................................................................................... 2-42.3.1.2 Activity Edit Policies .................................................................................................... 2-52.3.2 Using Data Objects and Variables in Project Templates ................................................ 2-52.3.3 Using the Business Catalog in Project Templates ........................................................... 2-52.4 Working with Project Templates .............................................................................................. 2-62.4.1 How to Create a New Project Template ........................................................................... 2-62.4.2 How to Create a Project Template from an Existing BPM Project ............................... 2-62.4.3 How to Set the Edit Policies for a Process in a Project Template.................................. 2-72.4.4 How to Set the Edit Policies for an Activity in a Project Template .............................. 2-72.5 Using the Oracle BPM Metadata Service (MDS) Repository................................................ 2-72.5.1 Introduction to the Oracle Metadata Service (MDS) Repository.................................. 2-72.5.2 Introduction to the Oracle BPM Metadata Service (MDS) Repository ........................ 2-82.5.3 Introduction to the Oracle BPM Metadata Service Browser ......................................... 2-82.5.4 How to Configure a Connection to the Oracle BPM Metadata Service Repository... 2-92.5.5 How to Refresh the Oracle BPM MDS Repository ...................................................... 2-102.5.6 How to Publish a Project or Project Template to Oracle BPM MDS ......................... 2-102.5.7 How to Checkout a Project in Oracle BPM MDS ......................................................... 2-102.5.8 How to Lock or Unlock a Project in Oracle BPM MDS............................................... 2-112.5.9 How to Display MDS Status Information of a Project ................................................ 2-11

3 Working with Processes and the Process Editor3.1 Getting Started with Processes.................................................................................................. 3-13.1.1 Introduction to Business Processes ................................................................................... 3-13.1.1.1 Types of Processes ........................................................................................................ 3-13.1.2 How to Create a New Business Process ........................................................................... 3-23.1.3 How to Open a Business Process....................................................................................... 3-23.1.4 How to Delete a Business Process ..................................................................................... 3-33.1.4.1 What You Need to Know About Deleting a Business Process .............................. 3-33.1.5 How to Edit Process Preferences ....................................................................................... 3-33.2 Introduction to the Process Editor............................................................................................ 3-33.3 Working with Processes............................................................................................................. 3-53.3.1 How to Export a Process As an Image.............................................................................. 3-53.3.2 How to Change the Highlight Level for Messages in a Process ................................... 3-53.3.3 How to Change the Zoom Level in a Process.................................................................. 3-63.3.4 How to Configure Layout Properties and Use a Grid in a Process.............................. 3-7

v3.4 Working with Flow Objects in Your Process .......................................................................... 3-73.4.1 How to Add Flow Objects from the Component Palette............................................... 3-83.4.2 How to Add Flow Objects from the Process Editor Toolbar......................................... 3-83.4.3 How to Add Flow Objects from a Context Menu ........................................................... 3-83.4.4 How to Edit Flow Object Properties ................................................................................. 3-93.4.5 How to Display and Fix Errors or Warnings in Flow Objects ...................................... 3-93.4.6 How to Mark and Unmark a Flow Object as Draft...................................................... 3-113.4.7 How to Copy and Paste Flow Objects ........................................................................... 3-123.4.8 How to Add and Use Sequence Flows .......................................................................... 3-123.5 Working with Draft Processes ............................................................................................... 3-143.5.1 Introduction to Draft Processes ...................................................................................... 3-143.5.2 How to Mark a Flow Object as Draft ............................................................................. 3-143.6 Documenting Your Process .................................................................................................... 3-143.6.1 Introduction to the Documentation Editor ................................................................... 3-143.6.2 How to Add Documentation to Your Process.............................................................. 3-153.7 Importing and Exporting Process Models ........................................................................... 3-153.7.1 Importing Process Models into Oracle BPM................................................................. 3-153.7.2 Exporting BPMN Processes to Oracle Tutor................................................................. 3-16

Part II Modeling a Process

4 Modeling Your Organization 4.1 Introduction to Organizations................................................................................................... 4-14.1.1 Introduction to the Organization Editor .......................................................................... 4-14.2 Introduction to Roles .................................................................................................................. 4-24.3 Introduction to Organizational Charts .................................................................................... 4-24.3.1 Introduction to Organizational Units ............................................................................... 4-24.3.2 Introduction to Calendars .................................................................................................. 4-34.3.3 Introduction to Holidays .................................................................................................... 4-34.4 Working with Roles .................................................................................................................... 4-34.4.1 How to Create a New Role................................................................................................. 4-34.4.2 How to Add Members to a Role........................................................................................ 4-44.5 Working with Organizations..................................................................................................... 4-44.5.1 How to Create an Organizational Unit............................................................................. 4-44.5.2 How to Create a Calendar .................................................................................................. 4-54.5.3 How to Create Holidays ..................................................................................................... 4-5

5 Handling Information in Your Process Design 5.1 Introduction to Handling Information in Your Process Design .......................................... 5-15.1.1 Basic Data Objects versus Complex Data Objects........................................................... 5-25.2 Introduction to Data Objects ..................................................................................................... 5-35.2.1 Supported Data Types for Data Objects ........................................................................... 5-45.2.2 Default Values ...................................................................................................................... 5-45.3 Working with Process Data Objects ......................................................................................... 5-55.3.1 How to Add a Process Data Object ................................................................................... 5-55.3.2 How to Edit a Process Data Object.................................................................................... 5-5

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5.3.3 How to Delete a Data Object .............................................................................................. 5-65.3.4 How to Assign a Value to a Process Data Object ............................................................ 5-65.4 Introduction to Activity Instance Attributes........................................................................... 5-65.5 Working with Activity Instance Attributes............................................................................. 5-75.6 Introduction to Subprocess Data Objects ................................................................................ 5-85.7 Working with Subprocess Data Objects .................................................................................. 5-85.7.1 Adding a Data Object to a Subprocess ............................................................................. 5-85.7.2 Editing a Data Object in a Subprocess .............................................................................. 5-95.7.3 Deleting a Data Object from a Subprocess....................................................................... 5-95.8 Introduction to Project Data Objects ..................................................................................... 5-105.8.1 Business Indicators ........................................................................................................... 5-105.8.2 Supported Data Types for Project Data Objects........................................................... 5-105.9 Working with Project Data Objects ....................................................................................... 5-115.9.1 How to Add a Project Data Object ................................................................................. 5-115.9.2 How to Edit a Project Data Object.................................................................................. 5-115.9.3 How to Delete a Project Data Object.............................................................................. 5-115.9.4 How to Assign a Value to a Project Data Object .......................................................... 5-125.10 Introduction to Arguments..................................................................................................... 5-125.11 Naming Conventions .............................................................................................................. 5-135.12 Scope and Access ..................................................................................................................... 5-135.13 Introduction to Data Associations ......................................................................................... 5-145.13.1 Introduction to the Data Association Editor................................................................. 5-155.14 Introduction to Transformations ........................................................................................... 5-165.15 Defining Transformations....................................................................................................... 5-175.15.1 How to Define a Transformation.................................................................................... 5-175.15.2 What Happens When You Define a Transformation .................................................. 5-18

6 Importing BPMN Processes from a BPA Repository 6.1 Introduction to Importing Processes from the BPA Repository .......................................... 6-16.2 Creating a BPM Project from a BPA Project............................................................................ 6-26.2.1 How to Configure a BPA Project to Use It from Oracle BPM ....................................... 6-36.2.2 How to Create a BPM Project from a BPA Project .......................................................... 6-36.2.3 How to Add a BPA Server.................................................................................................. 6-46.2.4 What Happens When You Create a BPM Project from a BPA Project......................... 6-46.3 Merging Changes from an Updated BPA Model ................................................................... 6-56.3.1 How to Merge Changes from an Updated BPA Model ................................................. 6-56.3.2 What Happens When You Merge the Changes from an Updated BPA Model ......... 6-5

Part III Analyzing Process Performance

7 Running Simulations in Oracle BPM7.1 Introduction to Running Simulations in Oracle BPM ........................................................... 7-17.1.1 Simulation Models and Simulation Definitions .............................................................. 7-17.2 Creating Simulation Models...................................................................................................... 7-27.2.1 How to Create a Simulation Model from a Business Process ....................................... 7-27.2.2 How to Create and Configure a Simulation Model........................................................ 7-3

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7.3 Configuring Boundary Events .................................................................................................. 7-57.4 Creating Simulation Definitions ............................................................................................... 7-77.4.1 How to Create a Simulation Definition ............................................................................ 7-77.5 Running Simulations .................................................................................................................. 7-97.5.1 How to Run a Simulation ................................................................................................... 7-97.5.2 What Happens When You Run a Simulation .................................................................. 7-97.5.3 Understanding the Simulation View ............................................................................. 7-107.6 Analyzing the Results of a Simulation.................................................................................. 7-107.6.1 How to Analyze the Results of a Simulation Using a Chart ...................................... 7-117.6.2 How to Generate a Simulation Report........................................................................... 7-127.6.3 What Happens when You Generate a Simulation Report .......................................... 7-12

8 Using Process Analytics 8.1 Introduction to Process Analytics............................................................................................. 8-18.1.1 Process and Activity Performance Metrics ...................................................................... 8-28.1.2 Workload Metrics ................................................................................................................ 8-28.1.3 Human Resource Metrics ................................................................................................... 8-38.2 Typical Process Analytics Workflow ....................................................................................... 8-38.3 Configuring Projects, Processes and Activities to Generate Sampling Points................... 8-38.3.1 How to Configure the Sampling Point Generation of a Project.................................... 8-48.3.2 What Happens When You Configure a Project To Generate Sampling Points .......... 8-48.3.3 How to Configure the Sampling Point Generation for a Process ................................. 8-58.3.4 What Happens When You Configure the Sampling Point Generation for a Process 8-58.3.5 How to Configure the Sampling Point Generation for an Activity.............................. 8-58.3.6 What Happens When You Configure the Sampling Points for an Activity ............... 8-68.4 Adding Business Indicators to Projects ................................................................................... 8-68.4.1 How to Add a Business Indicator to a Project................................................................. 8-78.4.2 What Happens When You Add a Business Indicator to a Process .............................. 8-88.5 Adding Measurement Marks to Processes.............................................................................. 8-98.5.1 How to Add Single Measurement Marks to a Process................................................ 8-108.5.2 What Happens When You Add a Single Measurement to a Process........................ 8-118.5.3 How to Measure a Business Indicator in a Process Section Using Measurement Marks .

8-128.5.4 What Happens When You Measure a Business Indicator in a Process Section Using

Measurement Marks 8-138.6 Adding Counters to the Activities in a Process................................................................... 8-138.6.1 How to Add a Counter Mark to an Activity in a Process........................................... 8-138.6.2 What Happens When You Add a Counter Mark to an Activity in a Process.......... 8-148.6.3 How to Delete a Counter Mark ...................................................................................... 8-148.6.4 What Happens When You Delete a Counter Mark ..................................................... 8-148.7 Defining Analytics View Identifier ....................................................................................... 8-148.7.1 How to Define the Analytics View Identifier ............................................................... 8-148.8 Configuring Cubes Generation in a Project ......................................................................... 8-158.8.1 BPM Process Cubes .......................................................................................................... 8-158.8.2 How to Configure BPM Process Cubes Generation in a Project................................ 8-158.8.3 What Happens When You Enable BPM Process Cubes in a Project ......................... 8-168.9 Enabling Oracle BAM in a Project ......................................................................................... 8-16

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8.9.1 How to Enable Oracle BAM in a Project ....................................................................... 8-168.9.2 What Happens When You Enable Oracle BAM........................................................... 8-17

Part IV Working with Business Components

9 Using the Business Catalog 9.1 Introduction to the Business Catalog ....................................................................................... 9-19.1.1 Non-Synthesized Components .......................................................................................... 9-39.1.2 Synthesized Components ................................................................................................... 9-39.1.3 Adding Components to the Business Catalog................................................................. 9-39.1.4 Using Modules to Organize Business Components ....................................................... 9-49.1.4.1 Predefined Modules ..................................................................................................... 9-59.2 Adding a New Module .............................................................................................................. 9-59.2.1 How to Add a New Module .............................................................................................. 9-69.2.2 What Happens When You Add a New Module ............................................................. 9-69.3 Deleting a Module ...................................................................................................................... 9-69.3.1 How to Delete a Module..................................................................................................... 9-69.3.2 What Happens When You Delete a Module.................................................................... 9-69.4 Customizing Synthesized Types............................................................................................... 9-69.4.1 How to Customize a Synthesized Type ........................................................................... 9-79.4.2 What Happens When You Customize a Synthesized Type .......................................... 9-7

10 Modeling Business Objects 10.1 Introduction to Business Objects ........................................................................................... 10-110.1.1 Types of Business Objects................................................................................................ 10-310.1.2 Benefits of Modeling Using Business Objects............................................................... 10-310.1.3 Naming Conventions for Business Objects................................................................... 10-410.2 Working with Business Objects ............................................................................................. 10-410.2.1 How to Add a Business Object ....................................................................................... 10-410.2.2 What Happens When You Add a Business Object ...................................................... 10-510.2.3 How to Modify a Business Object .................................................................................. 10-510.2.4 How to Delete a Business Object .................................................................................... 10-510.2.5 What Happens When You Delete a Business Object................................................... 10-510.2.6 How to Document a Business Object............................................................................. 10-510.2.7 What Happens When You Document a Business Object............................................ 10-610.3 Using a Business Object in a Process..................................................................................... 10-610.3.1 How to Use a Business Object in a Process................................................................... 10-610.3.2 What Happens When You Use a Business Object in a Process.................................. 10-610.4 Adding Business Objects Based on a XML Schema Element or Type ............................ 10-610.4.1 How to Add a Business Object Based on a XML Schema Element or Type ............ 10-710.4.2 What Happens When You Create a Business Object Based on an XML Schema Element

or Type 10-710.4.3 How to add an XML Schema to Your BPM Project ..................................................... 10-710.4.4 What Happens When You Add a Schema File to Your Project ................................. 10-810.5 Introduction to Business Object Attributes .......................................................................... 10-810.5.1 Supported Data Types for Business Object Attributes................................................ 10-810.5.2 Naming Conventions for Business Object Attributes ................................................. 10-9

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10.6 Working with Business Object Attributes ............................................................................ 10-910.6.1 How to Add a Business Object Attribute ...................................................................... 10-910.6.2 How to Delete a Business Object Attribute................................................................. 10-1010.6.3 How to Document a Business Object Attribute ......................................................... 10-1010.6.4 What Happens When You Document a Business Object Attribute ........................ 10-1010.7 Sharing Business Objects ...................................................................................................... 10-1010.7.1 How to Export a Business Object ................................................................................. 10-1010.7.2 How to Export Multiple Business Objects and Exceptions ...................................... 10-1110.7.3 How to Import Business Objects from a File .............................................................. 10-11

11 Working with Human Tasks 11.1 Introduction to Human Tasks in BPM.................................................................................. 11-111.2 Using Human Task Patterns in Oracle BPM........................................................................ 11-211.3 Updating User Tasks Using Update Tasks .......................................................................... 11-311.3.1 Update Task Operations .................................................................................................. 11-311.3.2 How to Update a User Task Using Update Tasks ....................................................... 11-411.3.3 How to Configure Update Tasks.................................................................................... 11-4

12 Working with Services and References 12.1 Introduction to Services and References .............................................................................. 12-112.1.1 Introduction to Services ................................................................................................... 12-212.1.2 Introduction to References .............................................................................................. 12-212.1.3 Introduction to Callbacks ................................................................................................ 12-212.2 Introduction to Service Adapters in Oracle BPM................................................................ 12-312.3 Introduction to Oracle Mediator in Oracle BPM................................................................. 12-512.4 Introduction to BPEL Processes in Oracle BPM .................................................................. 12-812.5 Using Services in Oracle BPM................................................................................................ 12-912.6 Using References in Oracle BPM ........................................................................................... 12-912.7 Customizing Services and References ................................................................................ 12-1012.7.1 How to Customize a Service or a Reference ............................................................... 12-1012.7.2 How to Customize an Operation.................................................................................. 12-1112.7.3 What Happens When You Customize a Service or a Reference.............................. 12-11

13 Using Business Rules 13.1 Introduction to Business Rules in Oracle BPM.................................................................... 13-113.1.1 Using Business Rules in a BPMN Process..................................................................... 13-213.2 Assigning an Existing Business Rule to a Business Rule Task.......................................... 13-313.2.1 How to Assign an Existing Business Rule to a Business Rule Task .......................... 13-313.2.2 What Happens When You Assign an Existing Business Rule to a Business Rule Task....

13-413.2.3 How to Edit the Business Rule Associated to a Business Rule Task......................... 13-413.3 Creating a Business Rule from Oracle BPM Studio ............................................................ 13-413.3.1 How to Create a Business Rule from Oracle BPM Studio .......................................... 13-513.3.2 How to Add Input and Output Arguments When Creating a Business Rule

Component 13-5

x13.3.3 How to Configure the Advanced Properties When Creating a Business Rule Component 13-6

13.3.4 What Happens When You Create a Business Rule Task from Oracle BPM ............ 13-6

14 Sending Notifications 14.1 Introduction to Notifications.................................................................................................. 14-114.2 Sending E-Mail Notifications ................................................................................................. 14-114.2.1 How to Send an E-Mail Notification.............................................................................. 14-214.2.2 How to Configure E-Mail Notification General Properties........................................ 14-214.2.3 How to Configure E-Mail Notification Content Properties ....................................... 14-214.2.4 How to Configure E-Mail Notification Attachment Properties................................. 14-314.2.5 How to Configure E-Mail Notification Header Properties ........................................ 14-314.3 Sending a User Notification ................................................................................................... 14-314.3.1 How to Send a User Notification.................................................................................... 14-414.3.2 How to Configure User Notification General Properties ........................................... 14-414.3.3 How to Configure User Notification Properties .......................................................... 14-414.4 Sending an SMS Notification ................................................................................................. 14-514.4.1 How to Send an SMS Notification.................................................................................. 14-514.4.2 How to Configure SMS Notification General Properties............................................ 14-514.5 Sending a Voice Notification.................................................................................................. 14-514.5.1 How to Send an Voice Notification................................................................................ 14-514.5.2 How to Configure Voice Notification General Properties.......................................... 14-614.6 Sending an IM Notification .................................................................................................... 14-614.6.1 How to Send an IM Notification .................................................................................... 14-614.6.2 How to Configure IM Notification General Properties .............................................. 14-6

15 Using SOA Composites with BPM Projects 15.1 Introduction to SOA Composites .......................................................................................... 15-115.1.1 Understanding the Relationship Between SOA Composites and SOA Components .......

15-215.1.2 Working with SOA Components ................................................................................... 15-215.1.3 BPMN Process in SOA Composites ............................................................................... 15-315.1.4 How Do BPMN Errors Affect the SOA Composite Status ......................................... 15-415.2 Opening the SOA Composite in a BPM Project................................................................... 15-415.2.1 How to Open the SOA Composite in a BPM Project................................................... 15-415.3 Opening BPMN Processes from the SOA Composite in a BPM Project .......................... 15-415.3.1 How to Open a BPMN Process from the SOA Composite in a BMP Project ........... 15-415.4 Adding a BPMN Process from the SOA Composite Editor............................................... 15-415.4.1 How to Add a BPMN Process from the SOA Composite Editor............................... 15-515.4.2 What Happens When You Add a BPMN Process from the SOA Composite Editor.........

15-515.5 Integrating with BPEL Processes Using the SOA Composite ........................................... 15-515.6 Adding a BPMN Process as a Partner Link in a BPEL Process ......................................... 15-615.6.1 How to Add a BPMN Process as a Partner Link in a BPEL Process ......................... 15-615.6.2 What Happens When You Add a BPMN Process as a Partner Link in a BPEL Process ...

15-615.7 Connecting to a BPMN Process Using Web Services ......................................................... 15-6

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15.8 Building a BPM Project ........................................................................................................... 15-715.8.1 How to Build a BPM Project............................................................................................ 15-715.8.2 What Happens When You Build a BPM Project .......................................................... 15-7

Part V Controlling the Process Flow

16 Controlling the Process Flow 16.1 Introduction to Controlling the Process Flow ..................................................................... 16-116.1.1 Gateways............................................................................................................................ 16-116.1.2 Timer Events...................................................................................................................... 16-216.1.3 Errors .................................................................................................................................. 16-216.1.4 Message Events ................................................................................................................. 16-216.1.5 Send and Receive Tasks ................................................................................................... 16-216.1.6 Loop Markers .................................................................................................................... 16-216.1.7 Multi-Instance Loop Markers ......................................................................................... 16-216.2 Introduction to Loop and Multi-Instance Markers in Subprocesses ................................ 16-216.2.1 How to Configure Loop Markers ................................................................................... 16-316.2.2 How to Configure Multi-Instance Markers .................................................................. 16-3

17 Adding Delays, Deadlines, and Time Based Cycles to Your Process 17.1 Introduction to Timer Events ................................................................................................. 17-117.2 Adding a Delay to the Process Flow ..................................................................................... 17-217.2.1 How to Add a Delay to the Process Flow ..................................................................... 17-217.2.2 What Happens When You Add a Delay to the Process Flow .................................... 17-317.3 Designing a Process to Start Based on a Time Condition .................................................. 17-317.3.1 How to Design a Process to Start Based on a Time Condition .................................. 17-317.3.2 What Happens When You Design a Process to Start Based on a Time Condition 17-417.4 Configuring a Deadline for an Activity ................................................................................ 17-417.4.1 How to Configure a Deadline for an Activity .............................................................. 17-417.4.2 What Happens When You Configure a Deadline for an Activity ............................. 17-517.5 Configuring a Deadline for a BPMN Process ...................................................................... 17-517.5.1 How to Configure a Deadline for a BPMN Process..................................................... 17-517.5.2 What Happens When You Configure a Deadline for a BPMN Process ................... 17-617.6 Running Additional Activities............................................................................................... 17-617.6.1 How to Run Additional Activities While an Activity is Running............................. 17-717.6.2 What Happens When You Run Additional Activities While an Activity is Running.......

17-717.6.3 How to Run Additional Activities While a Process is Running ................................ 17-717.6.4 What Happens When You Run Additional Activities While a Process is Running 17-817.7 Configuring Timer Events ...................................................................................................... 17-817.7.1 How to Configure a Timer Event To Use a Specific Date and Time......................... 17-817.7.2 What Happens When You Configure a Timer Event to Use a Specific Date and Time....

17-917.7.3 How to Configure a Timer Event to Use an Interval................................................... 17-917.7.4 What Happens When You Configure a Timer Event to Use an Interval ................. 17-917.7.5 How to Configure a Timer Event to Run Periodically ................................................ 17-9

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18 Handling Errors 18.1 Introduction to Error Handling ............................................................................................. 18-118.1.1 Handling Errors Using Exceptions ................................................................................ 18-218.2 Using Business Exceptions ..................................................................................................... 18-218.3 Using System Exceptions........................................................................................................ 18-218.4 Typical Flow of an Exception ................................................................................................. 18-318.4.1 Typical Flow of an Exception Thrown in a Task.......................................................... 18-318.4.2 Typical Flow of an Exception in a Subprocess ............................................................. 18-418.4.3 Typical Flow of an Exception in a Reusable Process ................................................... 18-518.5 Handling Exceptions in a Business Process ......................................................................... 18-518.5.1 How to Handle an Exception Using a Boundary Error Catch Event........................ 18-618.5.2 What Happens When You Handle an Exception Using a Boundary Catch Event . 18-718.5.3 How to Handle an Exception Using an Event Subprocess......................................... 18-718.5.4 What Happens When You Handle an Exception Using an Event Subprocess........ 18-818.5.5 How to Configure an Error Event to Catch Business Exceptions.............................. 18-818.5.6 How to Configure a Catch Event to Catch System Exceptions.................................. 18-818.6 Throwing Exceptions in Subprocesses or Reusable Processes.......................................... 18-918.6.1 How to Throw an Exception ........................................................................................... 18-918.6.2 What Happens When You Throw an Exception .......................................................... 18-918.6.3 How to Create a Business Exception ........................................................................... 18-1018.6.4 What Happens When You Create a Business Exception .......................................... 18-1018.6.5 How to Configure the ErrorInfo Attribute in a Business Exception ....................... 18-1018.7 Handling Exceptions in Subprocesses ................................................................................ 18-1118.8 Handling Errors in a Peer Process Using Message Events .............................................. 18-1118.8.1 How to Handle Errors in a Peer Process Using Message Events ............................ 18-1118.8.2 What Happens When You Handle Errors in a Peer Process Using Message Events ........

18-1218.9 Handling Fault Policies in a BPM Process.......................................................................... 18-1218.9.1 How to Handle a Fault Policy in a BPM process ....................................................... 18-1218.9.2 What Happens When You Handle a Fault Policy Error Using Exceptions ........... 18-12

19 Using Fault Handling in BPM 19.1 Handling Faults with the Fault Management Framework ................................................ 19-119.1.1 How to Design Fault Policies for Oracle BPM Suite.................................................... 19-119.1.1.1 Designing Composite Level Fault Policies ............................................................ 19-219.1.1.2 Designing Service Component Level Fault Policies ............................................. 19-319.1.1.3 Designing Reference Level Fault Policies (Calling a BPM Process)................... 19-419.1.1.4 Designing Reference Level Fault Policies (Calling a File Adapter).................... 19-619.1.1.5 What You May Need to Know About the Difference Between Reference Naming

Conventions in Oracle SOA Suite and Oracle BPM Suite 19-7

20 Communicating With Other BPMN Processes and Services 20.1 Introduction to Communication with Other BPMN Processes and Services ................. 20-120.1.1 Introduction to Synchronous and Asynchronous Operations ................................... 20-220.2 Communicating With Other BPMN Processes and Services Using Message Events.... 20-220.3 Using Message Events to Invoke Asynchronous Services and Asynchronous BPMN

Processes 20-4

xiii

20.3.1 How to Invoke Asynchronous Service Operation Using Message Events .............. 20-420.3.2 How to Receive the Callback Operation of an Asynchronous Service Using Message

Events 20-520.3.3 What Happens When You Invoke an Asynchronous Service Operation Using Message

Events 20-620.3.4 How to Invoke an Asynchronous BPMN Process Operation Using Message Events.......

20-620.3.5 How to Invoke the Callback Operation of an Asynchronous BPMN Process Using

Message Events 20-720.3.6 What Happens When You Invoke an Asynchronous BPMN Process Using Message

Events 20-820.4 Using Message Events Configured as Boundary Events ................................................... 20-820.5 Using Service Tasks to Invoke Synchronous Operations in Services and BPMN Processes ...

20-820.5.1 How to Invoke a Synchronous Service Operation Using a Service Task ................. 20-920.5.2 What Happens When You Invoke a Synchronous Service Operation Using a Service

Task 20-920.5.3 How to Invoke a Synchronous BPMN Process Operation Using a Service Task.. 20-1020.5.4 What Happens When You Invoke a Synchronous BPMN Process Operation Using a

Service Task 20-1020.6 Communicating With Other BPMN Processes and Services Using Send and Receive Tasks.

20-1120.7 Using Send and Receive Tasks to Invoke Asynchronous Services and Asynchronous

BPMN Processes 20-1120.7.1 How to Use a Send Task to Invoke an Asynchronous Service Operation ............. 20-1220.7.2 How to Use the Receive Task to Invoke the Callback Operation of an Asynchronous

Service 20-1320.7.3 What Happens When You Invoke an Asynchronous Service Using Send and Receive

Tasks 20-1420.7.4 How to Use the Send Task to Invoke an Asynchronous BPMN Process Operation .........

20-1420.7.5 How to Use a Receive Task to Invoke the Callback Operation of an Asynchronous

BPMN Process 20-1520.7.6 What Happens When You Invoke an Asynchronous BPMN Process Using Send and

Receive Tasks 20-1620.8 Introduction to Invoking a Process Using Call Activities................................................ 20-1620.9 Invoking a Process Using Call Activities............................................................................ 20-1620.9.1 How to Invoke a Process Using Call Activities.......................................................... 20-1620.10 Introduction to Communication Between Processes Using Signal Events ................... 20-1720.11 Communicating Between Processes Using Signal Events ............................................... 20-1820.11.1 How to Broadcast a Signal to Multiple Processes...................................................... 20-1820.11.2 What Happens When You Broadcast a Signal ........................................................... 20-1920.11.3 How to Configure Your Process React to a Specific Signal ...................................... 20-1920.11.4 What Happens When You Configure a Process To React to a Specific Signal ...... 20-19

21 Defining the Process Interface21.1 Defining the Process Interface................................................................................................ 21-121.2 Using Message Events to Define the BPMN Process Interface ........................................ 21-221.2.1 Using Message Events to Define the Callback Interface for BPMN Processes ........ 21-4

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21.3 Using Message Events to Define Asynchronous Operations in a BPMN Processes...... 21-421.3.1 How to Configure the Start Operation of a BPMN Process as Asynchronous Using

Message Events 21-521.3.2 How to Define a Callback Operation Using Message Events .................................... 21-521.3.3 What Happens When You Configure a BPMN Process Start Operation as

Asynchronous Using Message Events 21-621.3.4 How to Add an Asynchronous Operation to a BPMN Process Interface Using

Intermediate Message Events 21-621.3.5 What Happens When You Add an Asynchronous Operation to a BPMN Process

Interface Using Message Events 21-721.4 Using Message Events to Define a Synchronous Operation in a BPMN Processes Interface..

21-721.4.1 How to Configure the Start Operation of a BPMN Process as Synchronous Using

Message Events 21-821.4.2 How to Configure the End Event of a Synchronous Process ..................................... 21-821.4.3 What Happens When You Configure the Start Operation of a BPMN Process as

Synchronous Using Message Events 21-921.5 Using Message Events with an Interface from the Business Catalog to Define Your Process

Interface 21-921.5.1 How to Use an Interface from the Business Catalog to Define an Operation in a BPMN

Process Interface Using Message Start and Catch Events 21-1021.5.2 How to Configure a Message End or a Message Throw Event to Use an Interface from

the Business Catalog Using Message Events 21-1121.5.3 What Happens When You Use an Interface from the Business Catalog to Define an

Operation 21-1221.6 Defining the BPMN Process Interface Using Send and Receive Tasks.......................... 21-1221.6.1 Defining the Callback Interface for BPMN Processes Using a Send Task.............. 21-1321.7 Defining Asynchronous Processes Operations Using Send and Receive Tasks........... 21-1321.7.1 How to Define an Asynchronous Process Operation Using Send and Receive Tasks ......

21-1421.7.2 How to Add an Asynchronous Process Operation to the Process Interface Using a

Receive Task 21-1421.7.3 How to Define a Callback Process Operation Using a Send Task........................... 21-1521.7.4 What Happens When You Define an Asynchronous Operation Using Send and

Receive Tasks 21-1621.8 Using Send and Receive Tasks to Define a Synchronous Operation in a BPMN Process........

21-1621.8.1 How to Configure a Process Operation as Synchronous Using Send and Receive Tasks

21-1621.8.2 What Happens When You Define a Synchronous Operation Using Send and Receive

Tasks 21-1721.9 Using Send and Receive Tasks with an Interface from the Business Catalog to Define Your

Process Interface 21-1721.9.1 How to Use an Interface from the Business Catalog to Define an Operation in a BPMN

Process Interface Using Send and Receive Tasks 21-1821.9.2 How to Configure a Message End or a Message Throw Event to Use an Interface from

the Business Catalog Using Send and Receive Tasks 21-1921.9.3 What Happens When You Use Send and Receive Tasks with an Interface from the

Business Catalog to Define an Operation 21-2021.10 Defining the Process Input and Output.............................................................................. 21-20

xv

21.10.1 How to Add Input and Output Arguments to a BPMN Process............................. 21-2021.10.2 How to Edit the Input and Output Arguments of a BPMN Process....................... 21-2121.10.3 How to Delete an Input or Output Argument of a BPMN Process......................... 21-21

22 Communicating Business Processes Using Correlations22.1 Introduction to Correlations................................................................................................... 22-122.2 Understanding the Components of a Correlation............................................................... 22-222.3 Typical Design Workflow....................................................................................................... 22-222.4 Defining Correlations for a BPMN Element ........................................................................ 22-322.4.1 How to Define a Correlation for a Flow Object............................................................ 22-322.4.2 How to Define a Correlation Using Simple Mode....................................................... 22-322.4.3 How to Define a Correlation Using Advanced Mode................................................. 22-422.5 Creating Correlations Keys .................................................................................................... 22-422.5.1 How to Create a Correlation Key ................................................................................... 22-422.5.2 How to Configure a Correlation Key............................................................................. 22-5

23 Defining Conversations23.1 Introduction to Conversations ............................................................................................... 23-123.1.1 Defining the Default Conversation ................................................................................ 23-223.2 Understanding the Different Types of Conversations ....................................................... 23-223.3 Creating Conversations........................................................................................................... 23-223.3.1 How to Create a Conversation........................................................................................ 23-223.3.2 Changing the Project Default Conversation ................................................................. 23-323.4 Defining Conversations for a BPMN Element..................................................................... 23-323.4.1 How to Define a Conversation for a BPMN Element.................................................. 23-323.4.2 What Happens When You Define a Conversation for a BPMN Element................. 23-423.5 Viewing the Collaboration Diagram ..................................................................................... 23-423.5.1 How to View the Collaboration Diagram ..................................................................... 23-423.5.2 How to Hide a Collaboration.......................................................................................... 23-423.5.3 How to Show a Collaboration......................................................................................... 23-5

24 Writing Expressions 24.1 Introduction to Expressions in Oracle BPM......................................................................... 24-124.2 Writing Conditions in Conditional Sequence Flows .......................................................... 24-224.2.1 How to Implement a Conditional Sequence Flow....................................................... 24-324.3 Writing Expressions in Complex Gateways ........................................................................ 24-324.3.1 How to Implement a Complex Gateway....................................................................... 24-324.4 Writing Expressions in Timer Events ................................................................................... 24-424.4.1 How to Use an Expression in a Timer Event ................................................................ 24-424.5 Writing Expressions in Data Associations ........................................................................... 24-424.5.1 How to Use an Expression in a Data Association........................................................ 24-524.6 Writing Conditions in Loop and Multi-Instance Markers in Subprocesses.................... 24-524.6.1 How to Configure Loop Markers ................................................................................... 24-624.6.2 How to Configure Multi-Instance Markers .................................................................. 24-724.7 Writing Expressions and Conditions Using the Simple Expression Builder .................. 24-824.7.1 How to Use a Data Object in an Expression ................................................................. 24-9

xvi

24.7.2 How to Use a Function in an Expression ...................................................................... 24-924.8 Simple Expression Builder Supported Operators ............................................................... 24-924.8.1 Operators Precedence .................................................................................................... 24-1124.9 Simple Expression Builder Supported Functions ............................................................. 24-1124.9.1 String Functions .............................................................................................................. 24-1124.9.1.1 length......................................................................................................................... 24-1124.9.1.2 concatenation ........................................................................................................... 24-1224.9.1.3 contains ..................................................................................................................... 24-1224.9.1.4 startsWith.................................................................................................................. 24-1224.9.2 Numeric Functions ......................................................................................................... 24-1224.9.2.1 floor............................................................................................................................ 24-1224.9.2.2 ceil .............................................................................................................................. 24-1324.9.2.3 round ......................................................................................................................... 24-1324.9.2.4 abs .............................................................................................................................. 24-1324.9.3 DateTime and Interval Functions................................................................................. 24-1424.9.3.1 now ............................................................................................................................ 24-1424.9.3.2 addition ..................................................................................................................... 24-1424.9.3.3 subtraction ................................................................................................................ 24-1424.9.3.4 year ............................................................................................................................ 24-1424.9.3.5 month ........................................................................................................................ 24-1524.9.3.6 day ............................................................................................................................. 24-1524.9.3.7 hours.......................................................................................................................... 24-1524.9.3.8 minutes...................................................................................................................... 24-1624.9.3.9 seconds ...................................................................................................................... 24-1624.9.3.10 timezone.................................................................................................................... 24-1624.10 Writing Expressions Using the XPath Expression Builder .............................................. 24-1724.10.1 How to Add a Variable to an XPath Expression ........................................................ 24-1724.10.2 How to Use a Function in an XPath Expression ........................................................ 24-1824.11 Using Arrays........................................................................................................................... 24-1824.11.1 Accessing an Attribute of an Element Within an Array ........................................... 24-1824.11.2 Obtaining the Length of an Array ................................................................................ 24-1924.12 Using Literals.......................................................................................................................... 24-1924.12.1 Using String Literals....................................................................................................... 24-1924.12.2 Using Time Literals ........................................................................................................ 24-2024.12.3 Using Interval Literals.................................................................................................... 24-2024.12.4 Using Array Literals ....................................................................................................... 24-2124.13 XPath BPM Extension Functions ......................................................................................... 24-2124.13.1 getActivityInstanceAttribute......................................................................................... 24-2224.13.2 getDataInput.................................................................................................................... 24-2224.13.3 getDataObject .................................................................................................................. 24-2224.13.4 getDataOutput ................................................................................................................ 24-2224.13.5 getGatewayInstanceAttribute ....................................................................................... 24-2324.13.6 getProcessInstanceAttribute.......................................................................................... 24-23

Part VI Using Human Interaction Components

xvii

25 Getting Started with Human Workflow 25.1 Introduction to Human Workflow ........................................................................................ 25-125.2 Introduction to Human Workflow Concepts....................................................................... 25-325.2.1 Introduction to Design and Runtime Concepts ........................................................... 25-325.2.1.1 Task Assignment and Routing ................................................................................ 25-325.2.1.2 Static, Dynamic, and Rule-Based Task Assignment............................................. 25-625.2.1.3 Task Stakeholders...................................................................................................... 25-725.2.1.4 Task Deadlines ........................................................................................................... 25-825.2.1.5 Notifications ............................................................................................................... 25-825.2.1.6 Task Forms ................................................................................................................. 25-925.2.1.7 Advanced Concepts ................................................................................................ 25-1025.2.1.8 Reports and Audit Trails ........................................................................................ 25-1025.2.2 Introduction to the Stages of Human Workflow Design .......................................... 25-1125.3 Introduction to Human Workflow Features ...................................................................... 25-1125.3.1 Human Workflow Use Cases........................................................................................ 25-1125.3.1.1 Task Assignment to a User or Role ....................................................................... 25-1225.3.1.2 Use of the Various Participant Types ................................................................... 25-1225.3.1.3 Escalation, Expiration, and Delegation ................................................................ 25-1225.3.1.4 Automatic Assignment and Delegation............................................................... 25-1325.3.1.5 Dynamic Assignment of Users Based on Task Content..................................... 25-1325.4 Introduction to Human Workflow Architecture............................................................... 25-1325.4.1 Human Workflow Services ........................................................................................... 25-1425.4.2 Use of Human Task ........................................................................................................ 25-1625.4.3 Service Engines ............................................................................................................... 25-17

26 Designing Human Tasks in Oracle BPM 26.1 Introduction to Designing Human Tasks in Oracle BPM .................................................. 26-126.1.1 Typical Design Workflow................................................................................................ 26-126.2 Creating a Human Task from Oracle BPM Studio.............................................................. 26-226.2.1 How to Create a Human Task from Oracle BPM Studio ............................................ 26-326.2.2 How to Configure the Outcome of a Human Task...................................................... 26-426.2.3 How to Add a Parameter to Human Task .................................................................... 26-526.2.4 How to Configure the Outcome Target of a Human Task ......................................... 26-526.2.5 What Happens When You Create a Human Task from Oracle BPM Studio........... 26-526.3 Editing a Human Task from Oracle BPM Studio ................................................................ 26-626.3.1 How to Edit a Human Task Using the User Task Properties Dialog........................ 26-726.4 Creating a Human Task from the SOA Composite Editor ................................................ 26-726.4.1 How to Create a Human Task from the SOA Composite Editor............................... 26-726.4.2 What Happens When You Create a Human Task from the SOA Composite Editor ........

26-826.5 Implementing a User Task with an Existing Human Task ............................................... 26-826.5.1 How to Implement a User Task With an Existing Human Task .............................. 26-826.5.2 What Happens When You Implement a User Task With an Existing Human Task .........

26-826.5.3 How to Associate the Process Payload to the Human Task Payload ....................... 26-926.6 Editing a Human Task Using the Human Task Editor ...................................................... 26-9

xviii

26.6.1 How to Edit a Human Task Using the Human Task Editor .................................... 26-1026.7 Configuring a Human Task Using the Human Task Editor............................................ 26-1026.7.1 How to Specify an E-mail Address for the Recipient of a Notification .................. 26-1226.7.2 How to Configure Oracle UCM Repository to Store Task Attachments................ 26-13

27 Configuring Human Tasks 27.1 Accessing the Sections of the Human Task Editor.............................................................. 27-127.1.1 How to Access the Sections of the Human Task Editor.............................................. 27-227.2 Specifying the Title, Description, Outcome, Priority, Category, Owner, and Application

Context 27-327.2.1 How to Specify the Title, Description, Outcome, Priority, Category, Owner, and

Application Context 27-327.2.2 How to Specify a Task Title............................................................................................. 27-427.2.3 How to Specify a Task Description ................................................................................ 27-527.2.4 How to Specify a Task Outcome .................................................................................... 27-527.2.5 How to Specify a Task Priority ....................................................................................... 27-627.2.6 How to Specify a Task Category .................................................................................... 27-727.2.7 How to Specify a Task Owner ........................................................................................ 27-727.2.7.1 Specifying a Task Owner Statically Through the User Directory or a List of

Application Roles 27-827.2.7.2 Specifying a Task Owner Dynamically Through an XPath Expression .......... 27-1227.2.8 How To Specify an Application Context..................................................................... 27-1327.3 Specifying the Task Payload Data Structure...................................................................... 27-1327.3.1 How to Specify the Task Payload Data Structure...................................................... 27-1427.4 Assigning Task Participants ................................................................................................. 27-1627.4.1 How to Specify a Stage Name and Add Parallel and Sequential Blocks................ 27-1727.4.2 How to Assign Task Participants ................................................................................. 27-1827.4.3 How to Configure the Single Participant Type .......................................................... 27-1927.4.3.1 Creating a Single Task Participant List ................................................................ 27-2127.4.3.2 Specifying a Time Limit for Acting on a Task..................................................... 27-3227.4.3.3 Inviting Additional Participants to a Task........................................................... 27-3327.4.3.4 Bypassing a Task Participant ................................................................................. 27-3327.4.4 How to Configure the Parallel Participant Type........................................................ 27-3327.4.4.1 Specifying the Voting Outcome............................................................................. 27-3527.4.4.2 Creating a Parallel Task Participant List .............................................................. 27-3627.4.4.3 Specifying a Time Limit for Acting on a Task..................................................... 27-3627.4.4.4 Inviting Additional Participants to a Task........................................................... 27-3727.4.4.5 Bypassing a Task Participant ................................................................................. 27-3727.4.5 How to Configure the Serial Participant Type ........................................................... 27-3727.4.5.1 Creating a Serial Task Participant List ................................................................. 27-3927.4.5.2 Specifying a Time Limit for Acting on a Task..................................................... 27-3927.4.5.3 Inviting Additional Participants to a Task........................................................... 27-4027.4.5.4 Bypassing a Task Participant ................................................................................. 27-4027.4.6 How to Configure the FYI Participant Type............................................................... 27-4027.4.6.1 Creating an FYI Task Participant List................................................................... 27-4127.5 Selecting a Routing Policy .................................................................................................... 27-4127.5.1 How to Route Tasks to All Participants in the Specified Order .............................. 27-43

xix

27.5.1.1 Allowing All Participants to Invite Other Participants...................................... 27-4427.5.1.2 Stopping Routing of a Task to Further Participants........................................... 27-4527.5.1.3 Enabling Early Completion in Parallel Subtasks ................................................ 27-4627.5.1.4 Completing Parent Subtasks of Early Completing Subtasks ............................ 27-4627.5.2 How to Specify Advanced Task Routing Using Business Rules ............................. 27-4727.5.2.1 Introduction to Advanced Task Routing Using Business Rules....................... 27-4727.5.2.2 Facts ........................................................................................................................... 27-4727.5.2.3 Action Types ............................................................................................................ 27-4827.5.2.4 Sample Ruleset......................................................................................................... 27-4927.5.2.5 Linked Dictionary Support .................................................................................... 27-5127.5.2.6 Creating Advanced Routing Rules ....................................................................... 27-5127.5.3 How to Use External Routing ....................................................................................... 27-5227.5.4 How to Configure the Error Assignee ......................................................................... 27-5427.6 Specifying Multilingual Settings and Style Sheets............................................................ 27-5627.6.1 How to Specify WordML and Other Style Sheets for Attachments........................ 27-5627.6.2 How to Specify Multilingual Settings.......................................................................... 27-5727.7 Escalating, Renewing, or Ending the Task......................................................................... 27-5827.7.1 Introduction to Escalation and Expiration Policy ...................................................... 27-5827.7.2 How to Specify a Policy to Never Expire .................................................................... 27-5927.7.3 How to Specify a Policy to Expire ................................................................................ 27-5927.7.4 How to Extend an Expiration Policy Period............................................................... 27-6027.7.5 How to Escalate a Task Policy ...................................................................................... 27-6027.7.6 How to Specify Escalation Rules .................................................................................. 27-6127.7.7 How to Specify a Due Date ........................................................................................... 27-6227.8 Specifying Participant Notification Preferences................................................................ 27-6327.8.1 How to Notify Recipients of Changes to Task Status................................................ 27-6427.8.2 How to Edit the Notification Message......................................................................... 27-6627.8.3 How to Set Up Reminders............................................................................................. 27-6727.8.4 How to Change the Character Set Encoding .............................................................. 27-6727.8.5 How to Secure Notifications to Exclude Details ........................................................ 27-6727.8.6 How to Display the Oracle BPM Worklist URL in Notifications ............................ 27-6727.8.7 How to Make Email Messages Actionable.................................................................. 27-6827.8.8 How to Send Task Attachments with Email Notifications....................................... 27-6827.8.9 How to Send Email Notifications to Groups and Application Roles ..................... 27-6827.8.10 How to Customize Notification Headers.................................................................... 27-6927.9 Specifying Access Policies and Task Actions on Task Content....................................... 27-6927.9.1 How to Specify Access Policies on Task Content ...................................................... 27-6927.9.1.1 Introduction to Access Rules ................................................................................. 27-7027.9.1.2 Specifying User Privileges for Acting on Task Content..................................... 27-7127.9.1.3 Specifying Actions for Acting Upon Tasks ......................................................... 27-7227.9.2 How to Specify a Workflow Digital Signature Policy ............................................... 27-7327.9.2.1 Specifying a Certificate Authority......................................................................... 27-7527.10 Specifying Restrictions on Task Assignments ................................................................... 27-7527.10.1 How to Specify Restrictions on Task Assignments ................................................... 27-7527.11 Specifying Java or Business Event Callbacks..................................................................... 27-7627.11.1 How to Specify Callback Classes on Task Status ....................................................... 27-7627.11.1.1 Specifying Java Callbacks....................................................................................... 27-77

xx

27.11.1.2 Specifying Business Event Callbacks.................................................................... 27-7827.11.2 How to Specify Task and Routing Customizations in BPEL Callbacks ................. 27-8027.11.3 How to Disable BPEL Callbacks................................................................................... 27-8127.12 Storing Documents in Oracle Enterprise Content Management .................................... 27-8127.12.1 How to Configure Oracle UCM Repository to Store Task Attachments................ 27-81

28 Working with Guided Business Processes28.1 Introduction to Guided Business Processes ......................................................................... 28-128.1.1 Guided Business Process Design Time Architecture................................................... 28-428.1.2 Components of a Guided Business Process .................................................................. 28-528.1.3 Guided Business Process Run-Time Architecture ....................................................... 28-528.1.3.1 Client Tier ................................................................................................................... 28-728.1.3.2 Business Logic Tier.................................................................................................... 28-828.1.3.3 Data Tier...................................................................................................................... 28-928.2 Guided Business Process Use Cases...................................................................................... 28-928.2.1 Online Public Sector Form Processing........................................................................... 28-928.2.2 Online Loan Application Procedure ............................................................................ 28-1028.3 Standards and Guidelines for Working with Guided Business Processes .................... 28-1228.4 The Typical Flow of Developing a Guided Business Process ......................................... 28-1228.5 Introduction to Developing a Guided Business Process .................................................. 28-1328.6 Developing a BPMN Guided Business Process................................................................. 28-1328.6.1 How to Develop a BPMN Guided Business Process ................................................. 28-1428.6.2 What Happens When You Develop a BPMN Guided Business Process................ 28-1428.6.3 How to Add a New Milestone to a Guided Business Process ................................. 28-1428.6.4 What Happens When You Add a Milestone to a Guided Business Process.......... 28-1428.6.5 How to Add a User Task to a Milestone ..................................................................... 28-1428.6.6 What Happens When You Add a User Task to a Milestone .................................... 28-1528.6.7 How to Move a User Task to Another Milestone ...................................................... 28-1528.6.8 What Happens When You Move a User Task to Another Milestone ..................... 28-1528.6.9 How to Order the Milestones in a BPMN Guided Business Process ...................... 28-1528.6.10 What Happens When You Order the Milestones in a Guided Business Process.. 28-1628.6.11 How to Delete a Task from a Guided Business Process............................................ 28-1628.6.12 What Happens When You Delete a Task from a Guided Business Process .......... 28-1628.6.13 How to Delete a Milestone ............................................................................................ 28-1628.6.14 What Happens When You Delete Milestone .............................................................. 28-1628.6.15 How to Configure an Option

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