bp110: the mobile distruption - why xpages development is targeting mobile first

BP110: The Mobile Disruption: Why XPages Development is Targeting Mobile First

Matt Engstrom, IBM John Head, PSC Group, LLC

Agenda

About Us?Mobile State of the Union

Mobile Disruption out

in the Field

The IBM MobileFirst

Story

2

About Us - Matt Engstrom, IBM

• “Who am I?” I am responsible for sales of IBM's messaging and SmartCloud portfolios in the central USA and Canada (Notes & Domino, Sametime, Mobile Connect, Protector, and SmartCloud for Social Business)

• Previously, I worked in technical sales for the same product set, most recently for the western USA and Canada, and the midwest USA before that

• I’ve worked with Notes since 1997 (4.5a anyone?) and I architected, deployed, and managed production Domino environments going back to v3.3 on Windows, HP-UX, and OS/2

• “Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that Domino applications have to their business and processes. They are also looking to shift that investment to new access modes and transform their end user computing environments.

• Follow/contact/link to me:+1 720-342-0482http://twitter.com/matthewengstromhttp://www.linkedin.com/pub/matt-engstrom/2/988/a83/[email protected]

3

4

John Head

[email protected]

1051 Perimeter DriveSuite 500Schaumburg, IL 60173

(847) 517-7200

(847) 517-7600 fax

Facebook.com/johndhead

Twitter.com/johnhead

LinkedIN.com/in/johndhead

Slideshare.com/johnhead

Youtube.com/johnhead

www.johndavidhead.com

www.pscgroup.com

Facebook.com/PSCGroup

Twitter.com/PSCGroup

Linkedin.com/company/psc-group-llc

Slideshare.com/PSCGroup

Youtube.com/PSCGroup

Before we begin …Interacting with us

@matthewengstrom & @johnhead

#mwlug

#free1352

We would love your feedback during the session …

… and please fill out the evaluations!

6

Mobile State of the Union

Polling the Audience

Let’s find out a few things about all of you

8

Survey Says … please raise your hand if:

You have a Smartphone* with you at MWLUG 2014?

*Smartphone is a phone with a web browser capable of displaying modern web pages (i.e. full fidelity ESPN)

9


You have multiple mobile devices with you at MWLUG?

10


You have left your laptop at home for MWLUG?

11


You/your company has built a mobile application using XPages?

12


You/your company has built a mobile application using IBM Portal?

13


You/your company has built a mobile application using IBM Worklight?

14

Survey Says … please raise your hand if:You / Your company has built a native (iOS / Android / Windows Phone) application?

This is not using HTML … needs to be native downloadable from the native device app store

15


Your company has a BYOD (Bring Your Own Device) program?

16


Your company has too much money, and you have budget allocated to I/T that you don’t know what to do with?

17

The polling highlighted a few trends

How mobile devices and applications are becoming standard

Mobile applications are the future

IBM launched IBM MobileFirst to support this sweeping industry change

You – be it if you are a developer / admin / executive / user – are using mobile

18

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7 billion mobile phones on the planet, with 1.5 billion of them smartphones

Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

Source: Wikipedia

Whoa!

Windows - Volumes still small,

but decent growth

Growth is tied

to the product

release cycle.

Plot the linear

best fit in your

head

21

91% of all people on earth have a mobile phone


More people have

cell phones than

running water.

22 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

Image: Image courtesy of adamr / FreeDigitalPhotos.net

23

75% of all email is seen on a mobile device first – the #1 email client in the world is the iOS Mail app


24

80% of time on mobile is

spent inside of appsSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

81% of employed

adults use at least one

personally owned

electronic device for

business

25 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

26

Tablet Sales in Fourth Quarter Could Surpass PCs, With Annual Tablet Sales Set to Eclipse Computers by 2015

Source: http://allthingsd.com/20130912/tablet-sales-in-fourth-quarter-could-surpass-pcs-with-annual-tablet-sales-set-to-eclipse-computers-by-2015/

27

Smartphone sales edged out feature phones sales for the first time in 3Q 2013


28

Smartphones are forcing a 2 to 3 year upgrade cycle


29

Smartphones are forcing OS upgrades faster than ever –nearly 50% of iOS devices upgraded to iOS 7 in 7 days


30

By 2018, 70% of the workforce will use a tablet or tablet hybrid


31

By 2017, 90% of the enterprise apps will be both desktop and mobile, up from 20% in 2013


32

By 2015, 2/3 of the workforce will own a smartphone and 40% of the workforce will be mobile.


33

The average CIO expects to support more than three smartphone platforms and many will have more.


Impact of Mobile in Business

34

Based on 2013 IBM Institute for Business Value Study

73% of mobile leaders had measurable ROI from mobile initiatives.

Interesting factoids, but what is driving this?

Convenience Power

Portability Cost

Drive to Mobile

35

It is the most personal form of computing

We spend nearly half of our Internet time on mobile devices


36

Today's high end devices have more power than laptops from four years ago

Convenience Power

Portability Cost

Drive to Mobile


37

Easier to hold, and thereby have with you at more times during the day

Convenience Power

Portability Cost

Drive to Mobile


38

Many are experiencing their first computing experience ONLY on mobile devices

Convenience Power

Portability Cost

Drive to Mobile

Impact of Mobile in BusinessTop Concerns of Mobile in the Enterprise:

39Based on 2013 IBM Institute for Business Value Study

#1 Integration #2 Security

Web Mobile

Monolithic apps Many task-oriented apps

Mouse & keyboard driven Multi-sensor driven (touch, camera, GPS, etc.)

Least common denominator browser approach (1) Many different endpoint combinations (type, OS, screen sizes, etc.); user experience highly tailored to the device

Centralized code distribution & controlled rollout (2) Loss of control over distribution (e.g., app stores) and environment (e.g., client OS versions)

Trusted execution behind the firewall (3) Code runs in an environment outside of the enterprise’s control (consumers, BYOD)

Always connected Many times offline or limited bandwidth

Optimized remote load Optimized local responsiveness

Static context Context (e.g., location, speed of travel) varies and is being exploited to create new experiences

Mobile Design is different: an I/T architect’s perspective• Reading content on a mobile device is two times harder than reading on a PC.

• Desktop screen: 39.18% comprehension score

• Mobile screen: 18.93% comprehension score

• Smaller screen decreases comprehension.

• Users must move around the page or between pages more, using scrolling to refer to other parts of the content instead

of simply glancing at the text. Scrolling introduces 3 problems:

• It takes more time, thus degrading memory.

• It diverts attention from the problem at hand to the secondary task of locating the required part of the page.

• It introduces the new problem of reacquiring the previous location on the page.

Good mobile design changes the experience to be contextual

AirBnB as an example

Practical considerations: mobile apps go deeper than front-end UI

Front-end app

development

User

engagement

SecurityOperations

30%of the value

and effort is

visible

(mobile UI)

70%of the value

and effort lies

under the

surface

Enterprise

Integration

Mobile Disruption Out In The Field

46

#free1352

Our Partners

47

© 2013 IBM Corporation

PSC’s real world experiences with

• Mobilization

• Application Modernization

• XPages

“The impact of a consumer economy on the

enterprise application space”

Mobile Experience Done Right

49

Mobile Experience Done Wrong

50


51


52

Mobile Experience Done REALLY Wrong

53


I know what your thinking …

Your users aren’t like others.

They use the apps we tell them.

They do all their business

on approved tools.


You're wrong.

More than 50% of business users bypass internal

applications for public tools.


Because the internal tools are:

Too slow

Too restrictive

Not accessible at home

Not on the mobile device

Not Sexy

57

IF YOU ARE STILL BUILDING NOTES

CLIENT ONLY APPLICATIONS YOU ARE

THE PROBLEM NOT THE SOLUTION

#free1352

The “upwardly mobile” Enterprise

The mobile device is now the #1 used

tool for accessing corporate

applications

Mobile access is seen as a cost savings

Native vs. HTML5

58Source: Symantec 2012 Global State of Mobility Survey Infographic

http://www.symantec.com/content/en/us/about/media/pdfs/b-state_of_mobility_survey_2012_infographic.en-us.pdf

The Application Story So Far2013 was the year of the Mobile Application2013 saw a change in focus in the Notes/Domino world

The fracture of mail and application platforms accelerated

Every discussion PSC had with its customers in 2013 around email was about

moving to the cloud

– IBM SmartCloud Notes

– Microsoft Office 365

59

The Mobile Priority

Not specific to XPages / IBM

Across all our development teams, mobile is now a priority

– Salesforce.com

– SharePoint

– Open Source Solutions (Python, Java, etc.)

Companies of all sizes are prioritizing mobile

2012 – 50% of applications had a mobile interface

2013 – 95% of applications had a mobile interface, 50% were mobile first60

What is IBM XPages? - Selling the Platform

61

“XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”

XPages was the shift from business analyst turned developer to proper web developer

This isn’t about Notes & Domino vs. SharePoint

This is about building web applications

What is IBM XPages? - How to ExplainJava Application Server

Uses Java Server Faces (JSF)

Uses Modern Web Development Standards

– HTML

– CSS

Allows developers to use

– Java

– JavaScript

Built in Web Library

– Dojo

IBM customizations to speed RAD

– SSJS Libraries

– @Function language

– Extension Library toolkit

– Social Business Toolkit

– Mobile toolkit

“XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”

What is IBM XPages? - How to ExplainJava Application Server

Uses Java Server Faces (JSF)

Uses Modern Web Development Standards

– HTML

– CSS

Allows developers to use

– Java

– JavaScript

Built in Web Library

– Dojo

IBM customizations to speed RAD

– SSJS Libraries

– @Function language

– Extension Library toolkit

– Social Business Toolkit

– Mobile toolkit

What’s

Missing?

Lotus

Notes

Domino

What is IBM XPages? - The Justification

65

IBM XWork Server – 8 applications, 1 year, $1,000

Domino Applications of Softlayer – the PaaS / PAYG Future

Web Developers Can Pick Up the Platform

– Java

– JSF

– HTML / Javascript

XPages Mobile Development - The Secret Sauce

Responsive Design is our friend

New tools have made put XPages development on equal footing with other platforms

– Twitter Bootstrap

– jQuery Mobile

Domino 9.0.1 REST APIs

XPages Developers = Web developers

UX Designers and Proper Testing

66

Not your typical web application

67

What most people think of XPages

Building for the tablet

Building for the phone

Application Modernization with PSC

PSC views the process of modernizing

application platforms from a holistic,

enterprise perspective. Building from our Hub

Services, our AMC provides extensive services

in each of three critical areas – providing our

clients with a 360o

View of the process.

Application Modernization, Not Migration

Application Modernization Roadmap

73

InventoryExisting

Application Portfolio

Categorize and Prioritize

Estimate Modernization

Costs

Determine Landing Platform

Network Impact Analysis

Data Center Impact Analysis

Define Security Model on

Landing Platform

EstablishTools &

Standards

Application Transformation

Data Transformation

SunsetLegacy

Environment

Develop Support and Staffing Plan

Application Modernized!

Reduce Licensing of Legacy

Environment

Define Governance

Model

Modify Infrastructure

Establish Development Environment

Specify and Procure

Production Hardware and

Software

Analysis & Design

Prepare for a more data driven, mobile, social and dynamic future

Identify opportunities to enhance processes, workflow and security

Technical Analysis

Business Value Analysis

Cultural Change Analysis

Develop Training Plan and Materials

Train End Users on Modernized

Application

AN

ALY

ZE

MODERNIZE

Application Modernization & Mobilization, Not Migration

There is no tool that magically solves the migration problem.

From Notes to SharePoint

From Client to Web

From A to B

Tools move data

People improve process and modernization applications

74

Starting the Mobile XPages Journey - The Starting Point

75

Come see PSC’s vision of application modernization and mobile development

OS102: Write once, run anywhere -Angular.js in Xpages

Friday, 3 PM Imperial Room

85

I am a web developer.I build world class apps on #XPages#free1352 #mwlug

@johnhead @matthewengstrom

The IBM MobileFirst Story –and why XPages Customers & Developers care

Mobile Adoption Continues to Explode

5.6

BillionPersonal

Devices Sold

1 TrillionConnected Devices

41% CAGR

Wearable Wireless

Devices

2013 2014 2015

What constitutes a mobile strategy leader?Deliberate

Source: Institute for Business Value, Mobile Enterprise Study

Is aligned to areas where mobile can fundamentally change business processes and models to generate new revenue streams, lower costs or redefine the organization’s role in the value chain

ResourcefulHas designed to leverage common technology tools, partnerships, platforms and development resources across business units

CollaborativeHas an established governance structure for mobile initiatives that involves all relevant stakeholders, including LoB, IT, HR and Marketing

Thorough Takes into account both external as well as internal initiatives

Financially savvy

Ensures that business cases take into consideration both direct costs as well as benefits that accrue in areas not directly bearing the cost of the initiative

Mobile strategy is aligned with the overall business strategy

Organization has clear funding mechanism for mobile initiatives

There is executive-level oversight for mobile initiatives

Organization has a well-defined, enterprise-wise mobile strategy There is an

established governance structure for mobile initiatives

50%

49

47%

45

44Source: Institute for Business Value, Mobile Enterprise Study (Percent indicating agree or strongly agree)

Mobile strategy leaders have similarities…

They use mobile to fundamentally TRANSFORM the way they do business

4

They use insights to ENGAGE their customers wherever they are

3

They BUILD apps that unlock core business knowledge for mobile uses

1

They secure and manage the mobile enterprise to OPTIMIZE performance

2

The Findings Give Us Insight into the Things that Mobile Leaders Are Doing Differently

Those indicating that they excel at integrating existing systems with mobile

63%vs

34%

Mobile Strategy Leaders

All Others

Users do not forgive you for having something that works on the website but doesn’t work on the iPhone app.Chief Architect, Travel services company

Those indicating that they are effective at addressing mobile data security issues

90%vs

55%


All Others

Our main challenges are data, security, privacy, and intellectual property risk. As vehicles collect more and more data, we will be challenged with determining the owner of the data and what is personal versus private. Director Strategy and Planning, Global IT, Automotive

Those indicating that they are effective at taking action based on mobile data

73%

36%


All Others

vs

Make sure the voice of the customer is heard by the engineerSenior Advisor, Consumer Electronics company

Those indicating that mobile is fundamentally changing the way their organization does business

81%vs

39%


All Others

If we don’t invest in mobile, over time we will reduce our ability to acquire new customers and make acquisitions; our customer metrics will decline.Head of Group Digital Deployment, Banking

Connectwith customers

in context

Engage

Backed by these findings we have identified a 4 part strategic approach to helping our clients put their businesses in motion

Create new value at the moment of awareness

Develop and runapplications

Integrate mobileinto the fabric of the organization

Transform

Build

Optimize

SolutionUsing the IBM Worklight mobile platform, the organization can develop and deploy hybrid HTML5 applications to deliver content across multiple mobile platforms.

BenefitsReduces multiplatform development costs by 60 percent when developing for five platforms

ChallengesRohde & Schwarz wanted to create a mobile enterprise infrastructure that would help it support multiple devices and create applications for customers, partners and employees

Rohde & Schwarz cuts mobile development costs by 60 percent. The IBM Worklight platform facilitates rapid mobile application development Develop and run

applications

Challenges

The hospital wanted to update its mobile environment to improve care quality, medical staff productivity and operating cost reduction.

Kochi Medical School Hospital improves care quality while cutting costs using Mobile Enterprise Services

BenefitsLower per-device expense helps reduce maintenance costs and equip a larger pool of employees.

Cloud based architecture maintains a security-rich environment for medical information which extends to, but is not stored on, mobile devices.

SolutionIBM helped the hospital to restructure its architecture to take advantage of Apple iPod touch devices, offering a more intuitive user interface, lower maintenance costs and a broader range of applications.

Integrate mobileinto the fabricof the organization

ChallengesAmidst the rapid adoption of mobile banking, ING DIRECT Canada needed to be nimble and be able to change and adapt to consumer preferences quickly.

Mobile innovations at ING DIRECT Canada make consumer banking available any time, any place

SolutionDeveloped a long-term, mobile architecture that could offer consistent value to clients, support multiple mobile devices, fast-track the delivery of new features, and do it all securely.

BenefitsOrange Snapshot gives mobile consumers a complete and simplified view of all their accounts, as well as bill payment and email money transfers, in two easy clicks.

Customers can easily and securely access their ING DIRECT account information from within Facebook’s social networking site.

Ford Motor Co. enables mobile user experience with M2M technologies

Create new value at the moment of awareness

ChallengesIncreasingly sophisticated mobile technologies continues to raise the bar on drivers’ expectations for their vehicles and their driving experience. Ford needed to provide its customers with safer, simpler ways to connect with in-vehicle technologies and their digital lives.

Benefits

Ford improved tracking of maintenance issues and vehicle owner behaviors and increased customer satisfaction by enabling vehicles to self-diagnose and report incipient maintenance issues

SolutionFord implemented IBM WebSphere software, which helps enable the company to build, manage the mobility functions that enhances the mobile experience for the customers and increase the service predictability

Domino applications built with XPages MobileHendricks Regional Health

Using XPages to improve staff scheduling and communication, mobile access to field protocols for EMTs, an insulin drip calculator and more

Click → Link to case study

Imaging Business Machines, LLC.

Using XPages to modernize existing business applications


VCC

XPages mobile controls provide mobile access to VCC's Endeavor project management solution


SMC

XPages plus Teamstudio Unplugged allows employees to perform energy assessments offline with their mobile devices

http://www-01.ibm.com/software/success/cssdb.nsf/cs/RNAE-8W9LKA?OpenDocument&Site=default&cty=en_us

http://www-01.ibm.com/software/success/cssdb.nsf/cs/RNAE-923TBU?OpenDocument&Site=corp&ref=crdb

http://www-01.ibm.com/software/success/cssdb.nsf/cs/KPES-9BMQT6?OpenDocument&Site=lotus&cty=en_us

IBM Xpages Applications In The CloudAn Expressway for bringing Domino Applications to the cloud

New or existing customer applications

ISV solutions

Leveraging the IBM SoftLayer cloud infrastructure

Automated, Highly Available

Worldwide data center presence

Pay per use and scale as needed

Work with ISSC and IBM Business Partners tocustomize and manage

Based on

AD109: IBM Domino Applications in the cloud

Thursday, 1 PM Cascade

Final Thoughts

103

104

I am a web developer.I build world class apps on #XPages#free1352 #mwlug

@johnhead@matthewengstrom

bp110: the mobile distruption - why xpages development is targeting mobile first

Technology

mobile state

mobile phonesource

mobile firstmatt engstrom

trendshow mobile devices

multiple mobile devices

smartphone sales

youyour company

technical sales