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    THE PROCESS OF STRATEGIC MANAGEMENT

    1. Different forms of strategy2.

    Incrementalist perspective

    3. Rational planning perspective4. Organisational learning perspective

    DIFFERENT FORMS OF STRATEGY

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    El t tu i t d d & li d t t

    El t i t d d tu

    t t

    l t qui i

    t t i

    R ulti l t liz d

    tu t t

    Economy vehicle ($6000).

    Fuel efficient subcompact,

    G.M.s product-line extension

    Heavy automation, emphasis

    on robots

    Scale: $5billion; annual

    output 500,000 cars per year

    Concern for fuel efficiency

    diminishes after 1970s energy

    crisis; G.M. loses 11% m.s. in

    US; target shifts to more

    sporty cars

    G.M. understoodlimitation of

    automation,importance of

    human factors& workforce

    involvement

    More global competitors enter

    US market; G.M. loses m.s.;

    develops concern about sales

    poten-tial of new Saturn line

    Sporty compact with $8000 to

    12000; look& feel of an

    import

    Balanced mix of advanced&

    traditional manufacturing

    technologies; greater emphasis

    on employee training

    $3billion investmentin aplant with annual output of

    240,000 cars

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    RATIONAL PLANNING PERSPECTIVE

    Hierarchy of strategic intent Strategic programming

    Hierarchy of Strategic Intent

    By strategic intent we refer to the p rpose(s) of the organisation the en s it p rs es

    These parameters as a hierarchy of strategic intent:

    1. A roa vision of what the organisation sho l e2. The organisation s mission to3. Specific goals that are operationalise as4. Vario s strategic o jectives to e reache y acting accor ing to specific5. Plans

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    THE ELEMENTS OF THIS HIER RCHY SET FORTH THE IDEALS & IDEAS THAT

    SER E TO UNIFY THE ENERGY & FORCES SCAT-TERED THROUGHOUT AN

    ORGANISATION.

    THEY ARE BEGINNING POINTS FORANY FORMAL PLANNING PROCESS, BUT

    THEY ALSO PROVIDE THE SENSE OF DIRECTION NECESSARY TO ASSURE THE

    INCREMENTAL BEHAVIOURCULMINATES IN

    OVERALL PROGRESS

    Vision refers to the category ofintentions that arebroad, allinclusive, and forward-thinking:

    Describe aspirations forthe future specifying means that willbe usedto to achievedthose desired ends:

    - foresight

    - shared vision

    Most effective visions are those thatinspire,usually asking employees forthebest,the most, orthe greatest

    STEVE JOBS OF BUILDING AN INSANELY GREATCOMPUTERINSPIRED

    THOSE WORKING ON THE INVENTION OF THE FIRSTMACINTOSH TO REACH

    LEVELS OF PERSONAL ACHIEVEMENTMOST HAD NEVERBELIEVED POSSIBLE

    Mission

    A VISION BECOMES MORE TANGIBLE IN THE FORM

    OF A MISSION STATEMENT.

    SUCH A STATEMENTCAN VERBALISE THE BELIEFS

    & DIRECTIONS IN WHICH A VISIONARY MQANGER

    WANTS TO

    LEAD AN ORGANISATION

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    Goals

    JUST AS MISSION STATEMENTS TRY TO MAKE

    VISION MORE SPECIFIC, GOALS ARE ATTEMPTS TO IMPROVE

    AN ORGANISATIONS PERFORMANCE BY MAKING MISSION

    STATEMENTS MORE CONCRETE:

    The strategic goals i entifie y most organisations share

    several feat res:

    They a ress oth financial non financial iss es They can e reache with a stretch They c t across f nctional areas

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    Examples of strategic goals

    Financial goals:

    Boeing:Profita ility as meas re against o r a ility to achieve then maintain a 20% average

    ann al ret rn on stockhol er s e ity

    Non-financial goals:

    General Electric:We will r n only siness that are that are n m er two in their glo al glo al

    markets

    O jectives

    OB ECTIVES REPRESENT THE OPERATIONAL DEFINITIONS OF GOALS OR

    EXPLANATIONS OF THE CONCEPTS THAT ARE CONCRETE ENOUGH TO

    SUGGEST SPECIFICATIONS;

    Goals escri e in fairly general terms what the organisation hopes to accomplish t O jectives etail in more precise terms what nee s to e accomplishe in or er to

    reach the goals

    Most helpf l o jectives have

    Can e meas re Incorporate a time imension Re ce conflict

    PlansTYPICALLY DESCRIBE SPECIFIC TACTICS ASSIGN RESPONSIBILITIES

    IDENTIFY HOW RESOURCES WILL BE ALLOCATED SCHEDULE ACTIVITIES

    EFFORTS

    AND SPECIFY TARGETS

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    THE CONTENT OF STRATEGY

    1. Meeting the nee s of M ltiple Stakehol ers2. Fiscal responsi ility as a pre re isite for a ressing social responsi ilities3.

    Val e ase management creating economic val e

    4. Competitive a vantage: focal point of strategy:* Differentiation

    * Cost lea ership

    * ick response

    5. Overview of how companies achieve competitive a vantage: the architect re of

    strategy

    MEETING NEEDS OF MULTIPLE STA EHOLDERS

    Managers responsi le to a iverse set of stake hol ers have responsi ilities to all of them:

    Owners/stockhol ers Tra e associations

    C stomers

    P lic at large Employees Governments S ppliers Local comm nity

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    meeting stakehol ers nee s oes not prevent an organisation from meeting the nee sof other stakehol ers

    RESEARCH ON THE DETAILS OF SIXTY ONE MISSION STATEMENTS FROM

    FORTUNE 500 FIRMS REVEALS THAT 90% MENTION FINANCIAL

    SOUNDNESS PROFITABILITY OR GROWTH OF THE FIRM.

    PROBABLY THE ONLY REASON THE OTHER 10% DID NOT MENTION FINANCIALGOALS IS THAT THEIR WRITERS ASSUMED FINANCIAL INTEGRITY TO BEUNDERSTOOD

    VALUE BASED MANGEMENT CREATING ECONOMIC VALUE

    EVA IS WHAT S LEFT OVER AFTER A FIRM HAS COVERED ALL ITS FACTORS OFPRODUCTION INCLUDING OPERATING AND OVERHEAD EXPENSES

    INTEREST EXPENSES TAXES AND

    A FAIR RETURNS FOR INVESTORS

    Those experience with the EVA attri te s ch s ccesses to

    the fo r Ms:1. Meas rement2. Motivation3. Management system4. Min set

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    OVER THE LONG RUN, THE TOTAL AMOUNT OF VALUE A FIRM CAPTURES FOR ITS

    INVESTORS

    (IN THE FORM OF EVA) CANNOT EXCEED THE VALUE IT CREATES FOR ITS CUSTOMERS ( IN

    THE FORM OF COMPETITIVE ADVANTAGE )

    THE PROCESS OF STRATEGIC MANAGEMENT IS COMING TO BE DEFINED, IN FACT,

    AS THE MANAGEMENT FOR

    COMPETITIVE ADVANTAGE THAT IS, AS A PROCESS OF IDENTIFYING, DEVELOPING, AND

    TAKING ADVANTAGE OF ENCLAVES IN WHICH A TANGIBLE & PRESERVABLE BUSINESS

    ADVANTAGE CAN BE ACHIEVED

    DIFFERENTIATION

    Pro ct feat res After sales service Desira le image Technological innovation Rep tation Managing consistency Stat s sym ol

    COST LEADERSHIP

    Economies of scale Learning c rve effects

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    QUIC RESPONSE

    Refers to the spee with which a new pro ct a pro ct improvement or even amanagerial ecision that affects the c stomer can e ma e rather than a firm s

    relative level of ifferentiation or low cost

    A ing val e to a pro ct consists of any activity that increases the pro ct s worthto the c stomer s ch as esign man fact ring packaging elivery

    STRATEGY EVALUATION SELECTION

    STRATEGIC MANAGEMENT

    INTRODUCTION EVALUATION CRITERIA

    3 types of eval ation criteria se :

    1. S ita ility2. Accepta ility3. Feasi ility

    ASSESSING SUITABILITY

    Screening efore etaile analysis for accepta ility s ita ility 2 stage process for esta lishing for each option:

    1.

    Rationale/strategic logic

    2. Relative merits

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    Esta lishing rationale

    WHY IS IT A GOOD IDEA?

    It would, for example, consist of assessing the extent to which a strategy: Exploits an opportunity in the environment & avoids threats Capitalises on the organisations strengths & core compete ncies & avoids or

    remedies weaknesses

    Addresses cultural & political contexts

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