boundless drive, endless possibilities - accenture · 2017-10-06 · towards driving bmw´s sales...

ACCENTURE & BMW

TEAM BOOK

BOUNDLESS DRIVE, ENDLESS POSSIBILITIES

“I am passionate about working with BMW because of the company’s inspiring products and brands; continuous change and innovation and I am enthusiastic about contributing to BMW’s journey towards providing new services, expanding its markets and client base.” Christina Raab

Seoul

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Dear BMW Colleagues,

The world in which we live and work is changing at a rapid rate and the automotive industry is no exception. Transformation is essential across industries to survive and thrive in the new economy. Key priorities include acceleration in innovation, mobility and digitalization, improving efficiency and performance and increasing customer centricity. Accenture has worked with the BMW Group for almost 20 years and you continue to be one of our most important clients. We are committed to partnering with BMW to achieve your 2020 goal of leading and shaping the transformation of individual mobility and the automotive industry. We are committed to bringing our best experience and expertise to your organization. In this team book, we would like to introduce our dedicated global team for BMW. Also included is our approach to innovation, our core values and our business partners that work with us in delivering world-class solutions in strategy, consulting, digital, technology and operations. I hope this team book will help you get to know us better. Should you have any questions or comments, please do not hesitate to contact me. We look forward to sharing more information about our people and the value that we can bring to BMW as we continue extending our successful business relationship.

Sincerely,

Roland MayrGlobal Client Account Director BMW Group

Scan the QR code to access the Accenture site created for BMW. The site includes articles, videos, research reports and other information relevant to BMW.

www.accenture.com/bmw

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GLOBAL LEADERSHIP TEAM FOR BMW

I am passionate about working with BMW because BMW and Accenture both define themselves as high performing companies and we have similar cultures and values. I am also excited by the tremendous value we can create together in combining our strengths.

I define innovation as existing in a number of different shapes and forms. It ranges from large transformational shifts to small incremental changes. Significant transformational innovation that changes the way we experience the world, is at one end of the spectrum. Digital disruption is a good example of innovation that completely changes the way in which we work and live. But I also see great power in incremental innovation, optimizing existing routines through continuous improvement.

I define the value that we bring to BMW as our ability to access the unique skills and capabilities of our 1,500 people around the globe, and providing tailored solutions that meet the exact needs of BMW.

Roland Mayr Global Client Account Director BMW Group

Munich, Germany +49 89 93081 68158 [email protected]

Christina RaabClient Account Lead

I am passionate about working with BMW because of the company’s inspiring products and brands; continuous change and innovation and I am enthusiastic about contributing to BMW’s journey towards providing new services, expanding its markets and client base.

I define innovation as an attitude. It’s about a new way of thinking, moving forward in a new direction and setting aside mental barriers.

I define the value that we bring to BMW as our passion and ambition to make things happen. We also create value by providing our external perspectives, combined with our indepth understanding of BMW’s culture and people.

Munich, Germany +49 89 93081 68468 [email protected]

Robert KreuzerGlobal Technology Delivery Lead

I am passionate about working with BMW because I am passionate about cars, driving and Accenture. I truly believe Accenture is the right partner for BMW with our collective knowledge, experience and broad offerings ranging from Management Consulting, IT, Digital and Business Process Outsourcing. I look forward to working closely with our global teams to help bring world-class solutions to the BMW Group. I define innovation as RE-NEW-AL, with its Latin origins “innovare”. In my view this includes new creative ideas; out-the-box thinking; disruptive behavior; brilliant inventions and always questioning the status quo to the benefit of people, products, our clients’ and our own business. Renewal can be applied to everything - products, technologies but also to processes and organizations. That’s what makes the innovation concept fascinating and exciting. I define the value that we bring to BMW as ensuring BMW comes first. This requires a deep understanding of BMW’s people, your challenges, beliefs and requirements – in combination with our automotive industry expertise and an understanding of the economic challenges BMW faces now and in the future.

Munich, Germany+49 89 93081 [email protected]

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“I am passionate about working with BMW because BMW and Accenture both define themselves as high performing companies and we have similar cultures and values. I am also excited by the tremendous value we can create together in combining our strengths.” Roland Mayr

Suresh NanduruTechnology Lead

I am passionate about working with BMW because BMW is an industry leader in the Automotive Industry. BMW is ahead of its competitors and the projects are always interesting and leading-edge, for example ‘Connected Vehicle’ and IT Sourcing.

This provides a challenging and rewarding environment for our teams to bring our best solutions and services to BMW.

I define innovation as anything that makes tomorrow better.

I define the value that we bring to BMW as a partnership. We understand BMW’s landscape, processes and methodologies and we have a proven track record of incorporating that understanding into our offerings and services.


Andreas StaudingerFinancial Services Lead

I am passionate about working with BMW because I am a huge fan of BMW’s products and always enjoy the sound of my BMW vehicle and motorbike engines when I hit the open road!

I define innovation as reacting to changing markets and client needs ahead of the competition.

I define the value that we bring to BMW as helping BMW to reach their overall business and individual goals by bringing the best knowledge and expertise to BMW to support specific scenarios and by delivering expected and measurable results.


FUNCTIONAL LEADERSHIP TEAM FOR BMW

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Andreas Schneider Connected Vehicle Lead

I am passionate about working with BMW because BMW is a global industry leader and has long-established and premium brands, providing products and services that I can identify with.

I define innovation as a process which translates an idea into a product or service that people are willing to pay for.

I define the value that we bring to BMW as measurable and reliable outcomes, based on deep industry expertise and thought leadership.


Joel van DurmeDigital Marketing Lead

I am passionate about working with BMW because I enjoy working with organizations that are extraordinary. BMW falls into this category and strives to always be the best at what they do.

I define innovation as putting great ideas to work to create the previously unimaginable.

I define the value that we bring to BMW as as delivering the ‘wow’ factor and doing so at speed, scale and in continuous partnership.

London, United Kingdom+44 20 7844 [email protected]

Alexander HuberManagement Consulting Lead

I am passionate about working with BMW because as a car fanatic it is a pleasure to be part of BMW Group. The brand offers the best range of vehicles with its premium design and superior features. It is impressive to see the brand value as BMW is always one step ahead and scrutinizes their business and operating model.

I define innovation as disruptive thinking with regards to BMW’s successful business model. To focus within the innovation process is a key success factor.

I define the value that we bring to BMW as the contribution we make towards driving BMW´s sales figures and profitability.


“I define innovation as anything that makes tomorrow better.” Suresh Nanduru

7Johannisburg

“I define the value that we bring to BMW as ensuring BMW comes first. This requires a deep understanding of BMW’s people, your challenges, beliefs and requirements – in combination with our automotive industry expertise and an understanding of the economic challenges BMW faces now and in the future.” Robert Kreuzer

BMW ACCOUNT TEAM: TECHNOLOGY

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Florian Lukesch Application Services

Kevin Eversmann Technology Consulting

Ravi Mallapragada Application Services IDC

Partha Sampath Application Services

Kirsten Weniger Technology Consulting

Lukas FeuersteinDigital Analytics

+49 175 57 [email protected]






BMW ACCOUNT TEAM: BUSINESS

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Julita Krepska Digital Operations

Johannes Trenka Strategy Consulting

Daniel Smentek Management Consulting

Michael Wagner Management Consulting

Nima Shahhosini Management Consulting

Stefan VossDigital Transformation







INTERNATIONAL ACCOUNT TEAM FOR BMW

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Alexander Huber ASG

Ben Wang China

Alberto Scaglione Italy

Alberto Claro Brazil

Victoria Barruet France

Abdellah Lamkanfi Belgium

Marc Mechai France

John Jun Shen China

Anindya BasuIndia

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Ciaran SeoigheUK

Fred SmithSouth Africa

Liselotte de MaarNetherlands

Andrea LucchesiUSA

Tim WebbSouth Africa

Shinichiro Kohno Japan

Anant Kamat USA

Joan CavalléSpain

Per-Anders Wendin Nordics

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BMW & ACCENTURE: PARTNERSHIP SINCE 1998

HOW WE INNOVATE

Consulting

Technology

1998 2003 2008

• SELL• CRM Projects• J-SELL, BPS• CIC/COC• SELL II

• DPiS• EARN• E/E-To-Be Architecture• RPM• QIniV• SF CUBE• BMWi• CoRe

• KELIM/LIVE• Atlas Rollout US• Web-Banking• Joint Reporting• Pro-F-IT/WEISE

• SAO• WIT Maintenance• GCDM• Test factory• BIP/CORE• CUBE• B&P SAP• MSM & BMW Digital

RESEARCHIdeative through reseach and thought leadership

STUDIOSBuild innovative soltions with speed and agility

VENTURESPartner and invest in growth stage companies

INNOVATION CENTERSDemonstrate and apply industry solutions

LABSRedefine what’s possible through applied R&D

DELIVERY CENTERSDeliver innovation globally

We are proud of our 19-year history of working together and look forward to partnering BMW in its transformation journey!

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2013 2017

• CRM SSC• Central Stock Strategy• Training TMSi• Motorad Moonride 2020• OZD RR• BMWi SSM• Future Retail HR• RSP Conception, Piloting, Rollout• MINI RAMP• JAWA Business Development• RPM Masterconsultant• International Customer

Satisfaction Survey

• Central Pricing Management• CRM Activity Management• DPM Fleet Customer• Dealer Support Pilot• Motorad Process Analysis• Motorad Realization Moonride 2020• Rolls Royce - KPI Dashboard 2016• FS FIT• Scope Global Blueprint• Car Sharing China• Innovation Scouting• BMWi Augmented Reality• MINI Ventures• BMW NBO & NBA• ConnectedDrive Price & Cost

Management

• HRI• SAO II• Test Services• Atlas Service Provider Billing• Rollout USP/RSP B6• BMW.digital & MINI.digital Rollout• MSM

• Test PMO (China)• Delivery Sourcing• RITA CMS US• Rolls Royce SAP UK• WIT South Africa• Self Service Portal• Big Data Analytics• New Warranty System• ConnectedDrive Rollout

GOOGLE ALLIANCE to help clients benefit from innovative and industry-specific cloud and mobile solutions

CYBERSECURITY R&D LAB IN ISRAEL is a key milestone in our cybersecurity expansion and leadership, adding to our global lab network in the U.S., China, France, India and Ireland

ACCENTURE JOINS FORCES WITH SAP to accelerate development of SAP S/4HANA, fast-tracking customer journeys to digital businesses

MORE THAN 145,000 WOMEN EMPLOYEES GLOBALLYcontributing to a stronger, smarter and more innovative workplace

INVESTMENT INDIGITAL AND SECURITY CAPABILITIES with new acquisitions around the world

RECOGNIZED ON FORTUNE’S “CHANGE THE WORLD” LIST for using patented biometric technology, in partnership with the UN, to help refugees regain their identities

“I define the value that we bring to BMW as our ability to access the unique skills and capabilities of our 1,500 people around the globe, and providing tailored solutions that meet the exact needs of BMW.” Roland Mayr

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São Paulo

ACCENTURE’S GLOBAL STRATEGYACCENTURE IS A LEADING PROFESSIONAL SERVICES COMPANY, WITH CAPABILITIES IN STRATEGY, CONSULTING, DIGITAL, TECHNOLOGY AND OPERATIONS. Innovation is at the heart of everything we do and we have structured our business into five key areas to focus on the requirements of the new economy:

shapes transforms digitizes operates

• Business Strategy

• Technology Strategy

• Management Consulting

• Technology Consulting

• Interactive• Analytics• Mobility

• New IT• Automation• Cognitive• Liquid

• As a service• Business Process• Cloud• Security

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AUTOMOTIVE INDUSTRY ECOSYSTEMAccenture partners with key industry players

powers

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“I define the value that we bring to BMW as helping BMW to reach their overall business and individual goals by bringing the best knowledge and expertise to BMW to support specific scenarios and by delivering expected and measurable results.” Andreas Staudinger

New York

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ACCENTURE SUPPORTS ORIGINAL EQUIPMENT MANUFACTURERS (OEM) AND SUPPLIERS (OES) IN DEPLOYING DIGITAL STRATEGIES, TECHNOLOGIES AND NEW OPERATIONS.

ACCENTURE AUTOMOTIVE HUBS

ACCENTURE DELIVERY CENTERS FOR BMW

working 24/7 with more than 3000 industry specialists

serving most Automotive companies in the FORTUNE Global 500

FORTUNE

providing the scale and reach to support BMW across the globe

Offering GLOBAL REACH and dedicated Automotive Hubs in key markets

3000+ PEOPLE

GLOBAL 500

Detroit–Livonia

Hyderabad

São Paolo

Munich

Turin

Shanghai

Warsaw • Customer Satisfaction Business Support• Digital Center for MSM (Market Support and

Maintenance) – Market Communications Team

Cluj • Operations, Maintenance, Design & Build work• German language capabilities

Hyderabad SAO

Riga• Delivery Center for Analytics

Mumbai • Customer Satisfaction and Analytics• Digital Center for MSM (Market Support and

Maintenance) – Technical Team

120+ COUNTRIESWork in

ACCENTURE’S GLOBAL DELIVERY NETWORK AND AUTOMOTIVE INDUSTRY CENTRES

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THE DIGITAL REVOLUTION TODAY IS AN AGE OF HUMAN EMPOWERMENT: RAPID ADVANCES HAVE CREATED A PEOPLE-CENTRIC TECHNOLOGY ENVIRONMENT WHERE THE POWER LIES WITH PEOPLE TO SHAPE TECHNOLOGY AS THEY SEE FIT.

According to Accenture’s Technology Vision 2017, five key emerging technology trends will have the most impact on people, businesses and enterprises in the coming year:

Experience Above All Simple and smart interactions, value at each connection made… resulting in AI coming of age to become the new user interface of every digital business brand.

Unleash the Power of Us Platform companies: completely breaking the rules on how to operate and compete… companies now need more than just a platform strategy, they need a robust ecosystem approach.

Invent Your Future On-demand labour platforms + surging online management solutions = talent marketplaces driving the most profound economic transformation since the Industrial Revolution.

Inspire New Behaviors Technology design decisions are being made by humans, for humans… technology is adapting to how we behave to learn how to enhance our lives.

Invent New Industries, Set New StandardsTo succeed in today’s ecosystem-driven digital economy, businesses must seize opportunities to establish rules and standards for entirely new industries.

THE ERA OF AN INTELLIGENT ENTERPRISE

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AWARDS AND RECOGNITION

Consecutiveyears

Consecutiveyears

Consecutiveyears

Consecutiveyears

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87

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WHY WORK WITH ACCENTURE?

100 Best companies

Best companies to work for

World’s most attractive employers

World’s most ethical companies

Copyright © 2017 Accenture All rights reserved.

About AccentureAccenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 401,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

boundless drive, endless possibilities - accenture · 2017-10-06 · towards driving bmw´s sales...

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