bored with sweeps? get inspired for your next promotion

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Bored with Sweepstakes? Get Inspired for Your Next Promotion #smwsweeps 1

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Tired of your run-of-the mill sweeps? Nikki Halcomb, social promotion expert from Premier Business Solutions, and Kelley Whalen, PR account supervisor from HY Connect, know the ins and outs of the social media landscape. They’ll share what works now, what’s coming soon and creative best practices for promotions. This primer on social media contests and sweepstakes will help you think creatively for your next promotion, while ensuring adherence to the ever-changing legal guidelines. Premier Business Solutions, in South Bend, Indiana, is a leading promotions management and fulfillment vendor. HY Connect, based in Chicago, is an independent marketing agency.

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Page 1: Bored with Sweeps? Get Inspired for your Next Promotion

Bored with Sweepstakes? Get Inspired for Your Next

Promotion#smwsweeps

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Page 2: Bored with Sweeps? Get Inspired for your Next Promotion

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Nikki HalcombSocial Promotion ExpertPremier Business Solutions@PBS_SB

• Promotions Management• Loyalty Programs• Fulfillment

Page 3: Bored with Sweeps? Get Inspired for your Next Promotion

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Kelley WhalenAccount Supervisor – PR/Social MediaHY Connect@hyconnect@kelleyliz

Page 4: Bored with Sweeps? Get Inspired for your Next Promotion

For the next Hour…

A Primer on Promotions

Get Inspired

What’s Ahead

Q&A

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Page 5: Bored with Sweeps? Get Inspired for your Next Promotion

60% of US consumers have

purchased a brand because of a promotion

IMI international

80% of consumers have

entered a sweepstakes

eMarketer

82%of consumers will

exchange personal info for a chance to win

Jupiter Research

Promotions Deliver Results

Page 6: Bored with Sweeps? Get Inspired for your Next Promotion

Sweepstakes• Random winner from

all entries.• Good for volume.• Low barrier to entry.

• A defined set of criteria determines winner.

• Good for engagement.• User generated content.

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Contest

Know the Difference

Page 7: Bored with Sweeps? Get Inspired for your Next Promotion

Start by Defining What You Want to Accomplish

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Fan Engagement

Fan V

olu

me

Data Collection

Page 8: Bored with Sweeps? Get Inspired for your Next Promotion

Don’t Have Channel Bias

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Facebook Engage your communityTwitter EventsYouTube Videos, talent or how-to contentVine Quick interactionsInstagram Is your target young?Pinterest Is your target women or moms?

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Public VotingModeration of public facingentries.

More engagement, lesscontrol.

Requires a distinct entryand voting period.

Page 10: Bored with Sweeps? Get Inspired for your Next Promotion

How Will People Learn About Your Promotion?

Integrated marketing campaigns

Incentives for sharing

Partnerships

Celebrity judges

Support a Cause

???

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Page 11: Bored with Sweeps? Get Inspired for your Next Promotion

Your Fans Want the Fine Print

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Official Rules

Page 12: Bored with Sweeps? Get Inspired for your Next Promotion

When it Comes to Rules…

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• Balance the risks vs. the rewards.

• FTC regulations – what do they mean?

• Each social channel is different with unique guidelines.

• Give yourself enough time to establish good rules.

Page 13: Bored with Sweeps? Get Inspired for your Next Promotion

The FTC Wants

Promotions Identified

as Such

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#WanderingSole

#Contest#Sweeps

#Giveaway

Page 14: Bored with Sweeps? Get Inspired for your Next Promotion

60% of US consumers have

purchased a brand because of a promotion

IMI international

80% of consumers have

entered a sweepstakes

eMarketer

82%of consumers will

exchange personal info for a chance to win

Jupiter Research

Promotions Deliver Results

Page 15: Bored with Sweeps? Get Inspired for your Next Promotion

Creating Memorable PromotionsA M U S E

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Page 16: Bored with Sweeps? Get Inspired for your Next Promotion

Creating Memorable Promotions

#1 - Award

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Page 17: Bored with Sweeps? Get Inspired for your Next Promotion

What Do Your Fans Really Want?

#1 reason people connect with brands on social is for incentives.

Product, Discounts, Experiences, Behind-the-Scenes access, Recognition, ???

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Page 18: Bored with Sweeps? Get Inspired for your Next Promotion

Crate & Barrel Ultimate Wedding

Bigger prizes allow you to ask more from entrants.

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Page 19: Bored with Sweeps? Get Inspired for your Next Promotion

Doritos Crash the Super Bowl• Largest online video

contest, run at least one fan made video during the Super Bowl.

• Thousands of submissions each year. Much more in earned media.

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Page 20: Bored with Sweeps? Get Inspired for your Next Promotion

Indiana University Health Go Wild for Same-Day Appointments• Tickets to local zoo.• In newsfeed, simply

like to enter. • Bitly to rules.

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Page 21: Bored with Sweeps? Get Inspired for your Next Promotion

Creating Memorable Promotions

#1 – Award#2 - Messaging

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Page 22: Bored with Sweeps? Get Inspired for your Next Promotion

What would you rather win?

An all-expense paid trip.

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The best job in the world.

Page 23: Bored with Sweeps? Get Inspired for your Next Promotion

Queensland Best Job in the World

• 6 month stint in Australia

• 150K “salary”

• In first week - 4 million web hits, 2,000+ :60 video entries

• International press

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Page 24: Bored with Sweeps? Get Inspired for your Next Promotion

Queensland Best Job in the World

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Page 25: Bored with Sweeps? Get Inspired for your Next Promotion

Patagonia Environmental Pledge

• Campaign broke on Black Friday.

• Broke down environmental impact of its most popular jacket, then asked people to take a pledge to reduce consumption.

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Page 26: Bored with Sweeps? Get Inspired for your Next Promotion

Reflect brand voice.

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Creating Memorable Promotions

#1 – Award#2 – Messaging#3 - Unselfish

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Page 28: Bored with Sweeps? Get Inspired for your Next Promotion

#1 reason people use social media is to stay in touch with friends, not brands.

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Page 29: Bored with Sweeps? Get Inspired for your Next Promotion

Brand-Centric Backfires

#MyNYPD

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Forbes: When Hashtags Become Bashtags

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Page 31: Bored with Sweeps? Get Inspired for your Next Promotion

Dove Real Beauty Should Be Shared

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Page 32: Bored with Sweeps? Get Inspired for your Next Promotion

Build in a Cause

87% of consumers would switch from one brand to another based on the other brand supporting a good cause.

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Corporate Benefits

Charitable

Benefits

Consumer

Benefits

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Cause Marketing Meets Promotion

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People are motivated by good causes.

ALS Ice Bucket Challenge

Page 34: Bored with Sweeps? Get Inspired for your Next Promotion

Wahl Dirty Dog Contest

• After a 1-month entry period, Wahl chose 25 finalists.

• Then fans decided winner by voting once daily during 2-week voting period.

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Page 35: Bored with Sweeps? Get Inspired for your Next Promotion

Creating Memorable Promotions

#1 – Award#2 – Messaging#3 – Unselfish#4 - Simple

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Page 36: Bored with Sweeps? Get Inspired for your Next Promotion

The average adult attention span is 2-8 seconds.

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Page 37: Bored with Sweeps? Get Inspired for your Next Promotion

Apply the BS Test

Would your friends enter?

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Page 38: Bored with Sweeps? Get Inspired for your Next Promotion

Chipotle Wrap What You LoveSimple brand tie-in keeps you part of the promotion.

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Page 39: Bored with Sweeps? Get Inspired for your Next Promotion

#WahlGroomedContest

• User generated content contest.

• Upload a photo with hashtag to Facebook, Twitter or Instagram.

• 1 winner will selected each week to receive a Wahl trimmer.

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Page 40: Bored with Sweeps? Get Inspired for your Next Promotion

#WahlGroomedContest

• Long-term contest, extends a mobile tour.

• Offerpop helps us manage entries.

• Challenges with Facebook hashtags.

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Page 41: Bored with Sweeps? Get Inspired for your Next Promotion

Creating Memorable Promotions

#1 – Award#2 – Messaging#3 – Unselfish#4 – Simple#5 - Entertain

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Page 42: Bored with Sweeps? Get Inspired for your Next Promotion

Talk Value• People turn to social media

for entertainment and to kill time.

• If your promotion resonates, gives people a good experience, they’ll be more likely to pass along to friends.

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Page 43: Bored with Sweeps? Get Inspired for your Next Promotion

DELSEY Travel Wish• Create a board of

the places you want to travel.

• Win $350 airfare and luggage.

• Tapped travel bloggers to judge boards.

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Page 44: Bored with Sweeps? Get Inspired for your Next Promotion

Explore Brand and Consumer Truths

If you can shape a promotion around something you know fans are already doing, or enjoy joking about, it will be more likely to go viral.

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Page 45: Bored with Sweeps? Get Inspired for your Next Promotion

JetBlue Election Protection

“I swear I’m leaving the country if x wins.”

• 50+ million in PR impressions.

• 100,000+ entries• Limited budget.

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Page 46: Bored with Sweeps? Get Inspired for your Next Promotion

Do Us a Flavor

“Why isn’t _____ a chip flavor?”

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• 3.8 million submissions, 1 million votes.

• 8% sales increase.

Page 47: Bored with Sweeps? Get Inspired for your Next Promotion

What’s Ahead

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Page 48: Bored with Sweeps? Get Inspired for your Next Promotion

Do make promotions part of strategic, annual planning.

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Page 49: Bored with Sweeps? Get Inspired for your Next Promotion

Budget to boost your promotion.

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Budget for great creative.

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Page 51: Bored with Sweeps? Get Inspired for your Next Promotion

Tap into real-world events.

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Page 52: Bored with Sweeps? Get Inspired for your Next Promotion

Surprise and delight your super fans.

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Favorite Vendors

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Questions or Comments?

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#SMWsweeps