Booth Computing Services

2010

Agenda

•Who’s in CS?•What We Do…•Resources•Labs and Study Rooms•Portal•Accounts•Responsibilities•What Do I Do First?•How To Contact Us

Who’s in CS?

Ligia Moreno Executive DirectorSteve Mullin Senior Associate Dir,

Helpdesk, Desktop Management and AV

What We Do…•Support academic and administrative users.•Support approximately 425 staff, 180 faculty and 3500 students.

•Maintains computing labs and group study rooms at Harper Center, Gleacher Center, Singapore and London locations.

•Provides Help Desk support for student computing services.

•Broadcasts critical alerts, warning messages and updates to the entire Booth community.

Computing Resources AvailableComputer Labs Open the same hours as the building. The

labs are staffed for certain periods of time. A phone located in the lab directly connects users to the Help Desk.

Booth Website http://www.ChicagoBooth.edu

Booth Portal http://BoothPortal.ChicagoBooth.edu

Computing Services Website Portal - Chicago Booth Computing Services

Help Desk HelpDesk@ChicagoBooth.edu or 773.702.7414. Open 8:00 AM – 6:15 PM. Emergency phone available from 6:30 PM – 10:00 PM and S-S 8:00 AM – 10:00 PM.

Labs and Study RoomsLocations Hours Resources

Harper Center5807 South Woodlawn Ave.

Sunday – Saturday 6:00 AM – 1:00 AM

Main Lab – C50–50 PCs, 2 Local printers, 5 Network printers, 1 scanner terminal –4 Research terminals: Bloomberg, DataStream and IFS

Career Research Center has 6 PCs, 2 network printers and 1 research terminal31 Group Study rooms, 2 Media Carts in Study Rooms C46 and C478 Email Stations

Gleacher Center450 N. City Front

Monday – Friday6:00 AM – Midnight

Saturday – Sunday 7:00 AM – Midnight

Lab – Room 110–30 PCs, 2 Local printers, 3 Network printers,1 scanner terminal–4 Research terminals: Bloomberg, DataStream and IFS

3 Fisher Library PCs28 Group Study rooms

Labs and Study RoomsLocations Hours Resources

London Monday – Friday 14 Group Study RoomsResource Center

2 student Photo Copiers

Singapore Monday – Friday7:00 AM – 7:00pm(non - Class week)

Sunday – Saturday 7:00 AM – Midnight(Class week)

15 Group Study RoomsBusiness Center –

–2 PCs, 1 network printer, 1 scanner terminal

Reading Room – –2 PCs, 1 network printer

Career Research Center – –2 Research terminals

PortalBooth Portal - One stop for all your Booth resources Public Home Page Traffic Light – system status Community, Faculty and Course Directories Public Calendar

Student Home Page Projects – simple collaboration tool including;

document sharing, bulletin board postings, threaded discussions and more

My Courses list

Accounts

LabsE-mail – Quota 1 GB

Portal P Drive – Quota: 1 GB

Accellion File Sharing ServiceResearch Grid Running large empirical/statistical and computational jobs

Accessing software packages such as STATA, SAS, MATLAB, etc.

Passwords Self Service password resetting on the portal

Printing No quota for XP students.

Email Alias Self claim an email alias

Wireless Networking N-Radio Compliant onlyVPNPersonal Web Page – 10 megs

Home.uchicago.edu

ChalkPasswords

• http://cnet.uchicago.edu.• Self Service Password reset.• Click on the Change your Cnet password, even if

you’ve forgotten it link.• Information Technology Services (ITS) can be

reached by calling 773.834.TECH or 1.773.834.8324

Booth Accounts CNetID Account

Connecting to ResourcesConnectivity software is already on your computer Visit the Computing Services website via the Portal for more

information on Help Guides for :

Access to the VPN. How to use and access the Research Grid. Set up a connection to the Wireless network. How to set up Wireless printing.

ITS Connectivity package A connectivity package with free Antivirus and Firewall is available

online at http://security.uchicago.edu/.

Responsibilities

Reliable provider of services and facilities

Timely communication on important issues

Support through advice and instruction

• Respect and adhere to Booth’s technology abuse policies*

• Use shared resources with consideration

• Report problems to the Help Desk• Security

- Keep your computer secure- Update antivirus software- Update with current patches

Computing Services Students

* Please review the university technology abuse policies as well!

What Do I Do First?

• Reset Your Password• Set up Your Security Questions and Answers• Claim your CNet ID• Connect to the Wireless Network• Connect Your Handheld Device• Set up Your Outlook / Entourage• Claim an Email Alias• Connect to Your P Drive

How to Contact Us

Monday – Friday 8:00am – 6:30pm

Phone: 773.702.7414

Email: helpdesk@ChicagoBooth.edu

Walk-up: Harper Center Suite 205

Any questions?

Thank you and Welcome to Chicago Booth!