booth computing services 2010. agenda who’s in cs? what we do… resources labs and study rooms...

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Booth Computing Services 2010

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Booth Computing Services

2010

Agenda

•Who’s in CS?

•What We Do…

•Resources

•Labs and Study Rooms

•Portal

•Accounts

•Responsibilities

•What Do I Do First?

•How To Contact Us

Who’s in CS?

Ligia Moreno Executive Director

Steve Mullin Senior Associate Dir, Helpdesk, Desktop Management and AV

What We Do…

•Support academic and administrative users.•Support approximately 425 staff, 180 faculty and 3500 students.

•Maintains computing labs and group study rooms at Harper Center, Gleacher Center, Singapore and London locations.

•Provides Help Desk support for student computing services.

•Broadcasts critical alerts, warning messages and updates to the entire Booth community.

Computing Resources AvailableComputer Labs Open the same hours as the building. The

labs are staffed for certain periods of time. A phone located in the lab directly connects users to the Help Desk.

Booth Website http://www.ChicagoBooth.edu

Booth Portal http://BoothPortal.ChicagoBooth.edu

Computing Services Website Portal - Chicago Booth Computing Services

Help Desk [email protected] or 773.702.7414. Open 8:00 AM – 6:15 PM. Emergency phone available from 6:30 PM – 10:00 PM and S-S 8:00 AM – 10:00 PM.

Labs and Study Rooms

Locations Hours Resources

Harper Center

5807 South Woodlawn Ave.

Sunday – Saturday 6:00 AM – 1:00 AM

Main Lab – C50–50 PCs, 2 Local printers, 5 Network printers, 1 scanner terminal –4 Research terminals: Bloomberg, DataStream and IFS

Career Research Center has 6 PCs, 2 network printers and 1 research terminal

31 Group Study rooms, 2 Media Carts in Study Rooms C46 and C47

8 Email Stations

Gleacher Center

450 N. City Front

Monday – Friday6:00 AM – Midnight

Saturday – Sunday 7:00 AM – Midnight

Lab – Room 110–30 PCs, 2 Local printers, 3 Network printers,1 scanner terminal–4 Research terminals: Bloomberg, DataStream and IFS

3 Fisher Library PCs

28 Group Study rooms

Labs and Study Rooms

Locations Hours Resources

London Monday – Friday 14 Group Study Rooms

Resource Center

2 student Photo Copiers

Singapore Monday – Friday7:00 AM – 7:00pm(non - Class week)

Sunday – Saturday 7:00 AM – Midnight(Class week)

15 Group Study Rooms

Business Center – –2 PCs, 1 network printer, 1 scanner terminal

Reading Room – –2 PCs, 1 network printer

Career Research Center – –2 Research terminals

Portal

Booth Portal - One stop for all your Booth resources Public Home Page Traffic Light – system status Community, Faculty and Course Directories Public Calendar

Student Home Page Projects – simple collaboration tool including;

document sharing, bulletin board postings, threaded discussions and more

My Courses list

Accounts

Labs

E-mail – Quota 1 GB

Portal

P Drive – Quota: 1 GB

Accellion File Sharing Service

Research Grid

Running large empirical/statistical and computational jobs

Accessing software packages such as STATA, SAS, MATLAB, etc.

Passwords

Self Service password resetting on the portal

Printing

No quota for XP students.

Email Alias

Self claim an email alias

Wireless Networking N-Radio Compliant only

VPN

Personal Web Page – 10 megs

Home.uchicago.edu

Chalk

Passwords• http://cnet.uchicago.edu.• Self Service Password reset.• Click on the Change your Cnet password, even if

you’ve forgotten it link.• Information Technology Services (ITS) can be

reached by calling 773.834.TECH or 1.773.834.8324

Booth Accounts CNetID Account

Connecting to ResourcesConnectivity software is already on your computer

Visit the Computing Services website via the Portal for more information on Help Guides for :

Access to the VPN.

How to use and access the Research Grid.

Set up a connection to the Wireless network.

How to set up Wireless printing.

ITS Connectivity package

A connectivity package with free Antivirus and Firewall is available online at http://security.uchicago.edu/.

Responsibilities

Reliable provider of services and facilities

Timely communication on important issues

Support through advice and instruction

• Respect and adhere to Booth’s technology abuse policies*

• Use shared resources with consideration

• Report problems to the Help Desk

• Security

- Keep your computer secure

- Update antivirus software

- Update with current patches

Computing Services Students

* Please review the university technology abuse policies as well!

What Do I Do First?

• Reset Your Password

• Set up Your Security Questions and Answers

• Claim your CNet ID

• Connect to the Wireless Network

• Connect Your Handheld Device

• Set up Your Outlook / Entourage

• Claim an Email Alias

• Connect to Your P Drive

How to Contact Us

Monday – Friday 8:00am – 6:30pm

Phone: 773.702.7414

Email: [email protected]

Walk-up: Harper Center Suite 205

Any questions?

Thank you and Welcome to Chicago Booth!