book 9 tools-final · 2011-08-09 · book 9: tools, references, and cd 14 list of tools: book 3...

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2004

The nine books in this series are for volunteers and volunteer groups in small and large communities. The main themes are to engage, respect, and value a diverse mix of volunteers. Please use these books to plan a workshop or special event, or as an everyday reference.

Book 1: Understand volunteers and volunteer groups

Book 2: Promote volunteers and volunteering

Book 3: Recruit volunteers

Book 4: Coordinate volunteers

Book 5: Recognize and thank volunteers

Book 6: Plan a workshop about volunteering

Book 7: Understand funding and fundraising

Book 8: Understand leadership and decision-making

Book 9: Tools, references, and CD The first eights books have:

! Information about volunteers, and quotes and stories from the Northwest Territories and Nunavut.

! Stories from Caribouville – a make-believe place.

! Tools volunteers can use or change to meet their needs

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Resources to increase and support volunteers

Cover photos:

Left: Volunteer Terry Brookes does a magic show for Roshan and Tara Thachet at a night to recognize hospital volunteers. Photo: Northern News Services Ltd.

Right: Athlete Erin Gon from Rae Edzo, with Darren Wicks, Junior Female Dene Games Coach. Photo: Sport North.

Contents

Acknowledgements Page 2

Websites Page 5

Book references Page 8

List of Tools Book 1: Understand volunteers and volunteer groups. Page 12

List of Tools Book 2: Promote volunteers. Page 13

List of Tools Book 3: Recruit volunteers. Page 14

List of Tools Book 4: Coordinate volunteers. Page 16

List of Tools Book 5: Recognize and thank volunteers. Page 17

List of Tools Book 6: Plan a workshop about volunteering. Page 18

List of Tools Book 7: Understand funding and fundraising. Page 19

List of Tools Book 8: Understand leadership and decision-making. Page 20

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Book 9: Tools, references, and CD 2

Acknowledgements Volunteer NWT, Volunteer Nunavut, and the Canada Volunteerism Initiative thank the following people. They helped make this resource manual possible. Project Steering Committee

Aggie Brockman, Volunteer NWT, Yellowknife

Charlotte Borg, Volunteer Nunavut, Iqaluit

Sheila Levy, Volunteer Nunavut, Iqaluit

Cate Sills, Volunteer NWT, Yellowknife

Carol Tootoo, Volunteer Nunavut, Iqaluit

Project Team

Lorne Levy, Facilitator, Iqaluit

Lois Little, Facilitator, Researcher, Author, Yellowknife

Mary McCreadie, Plain Language Editor, Yellowknife



Workshop Participants

Arviat, Nunavut Diane Angmak Kukik Baker Cassandra Evaloakuuk Ronnie Illaungiayok Margaret Joyce Meeka Kadudluk Suzanne Karetak Pelagie Owlijoot Cecilia Shamee Thomas Suluk Melanie Tabvahtha Shirley Tagalik Agatha Ubluriak Katelyn Ukutak

Inuvik, NWT

Will Eccles Yoanne Ewald Lynn Feasy Delma Kisoun Shirley Kisoun Kyla Larocque Kristin MacDonald Jeremy McLeod James Rose Carrie Young Kim Bitensky

Fort Resolution, NWT

Faye Avigana Kelly Boucher David Cardinal Glen Collins Andrew Edjericon Freda Eliaf Christine Fabien Kirsten Fabien Marcela Fabien Ramona Fordy Destiny Lafferty Tausia Lal C. J. Lizotte Alma Mandeville Amber Mandeville Violet Mandeville Craig Sanderson Jessica Sanderson



Iqaluit, Nunavut Joscelyn Bona Charlotte Borg Joan Brown Ericka Chemko Marie Irniq Peter Irniq Meeka Kakudluk Nancy Karetak-Lindell Aisla Lapp Sheila Levy Bernie Lodge Marie Lodge Monica Nolet Paul Okalik Wills Thomas Carol Tootoo Stephanie Williams Rhoda Ungalaq

Participants from other Nunavut communities Joadamee Amagoalik, Resolute Bay George Eckalook, Resolute Bay Ron Elliott, Arctic Bay Kylo Harris, Cambridge Bay Sarah Kittosuk, Sanikiluaq Ester Leck, Pond Inlet Meagan Lister, Igloolik Noah Qaqqasig, Kimmirut Ted Schabell, Cambridge Bay Ron Tologanak, Kugluktuk



Websites

! Alberta Board Development Program www.cd.gov.ab.ca/guilding-communities/volunteer_community/index.asp

! Canadian Centre for Philanthropy www.ccp.ca

! Canadian Revenue Agency www.cra-arc.gc.ca/tax/charities/menu-e.html

! Canadian Heritage Community Partnership - Citizenship Participation and Promotion Branch www.pch.gc.ca/progs/pc-cp/cvi_e.cfm#1

! Community Services Council Newfoundland and Labrador www.enVision.ca

! Canada Volunteerism Initiative www.volunteer.ca

! Charity Village www.charityvillage.com

! Energize www.energizeinc.com

! E-Volunteerism www.e-volunteerism.com



! Imagine www.imagine.ca

! Institute for Media, Policy and Civil Society www.impacs.org

! International Society for Third-Sector Research www.jhu.edu/~istr/

! National Survey of Giving, Volunteering and Participating www.nsgvp.org

! Nonprofit Support Centre www.nonprofitsupportcenter.com/helpdesk/users/main.php

! One World www.OneWorld.net

! Points of Light Foundation

www.pointsoflight.org

! Resource Centre for Voluntary Organizations www.rcvo.org

! Resources for Nonprofit Writers www.writing911.com

! United Way of Canada www.boarddevelopment.org

! University of Kansas - Community Tool Box www.ctb.ku.edu



! United Nations Volunteers

www.unv.org

! Volunteer Canada www.volunteer.ca

! Volunteer Nunavut www.volunteernunavut.org

! Volunteer NWT www.volunteernwt.ca

! Voluntary Sector Initiative www.vsi-isbc.ca

! World Volunteer www.worldvolunteerweb.org

! Youth Cyberstation www.pch.gc.ca/special/Cyberstation/html/home_e.htm



Book references There are many reports and written resources about volunteers and volunteering. Here is a list of the main documents we used for references for this manual. Auchterlonie, Sandy (2003) Lutra Assoc. Ltd. for Human Resources Development Canada.

Fort Smith Youth Study Yellowknife, NWT

Canadian Centre for Philanthropy, Canadian Heritage, Health Canada, Human Resources Development Canada, Statistics Canada and Volunteer Canada (2001)

Highlights from the 2000 National Survey of Giving, Volunteering and Participating: Caring Canadians, Involved Canadians – Summary Ottawa, Ontario

Canadian Centre for Philanthropy (2003) The Capacity to Serve: A Qualitative Study of the Challenges Facing Canada’s Nonprofit and Voluntary Organizations – Summary Toronto, Ontario

Canadian Council on Social Development (2003) Summary Report Funding Matters: The Impact of Canada’s New Funding Regime on Nonprofit and Voluntary Organizations Ottawa, Ontario



Canadian Sport and Fitness Administration Centre (1996) Skills Program for Management Volunteers Gloucester, Ontario

Educational Program Innovations Charity (2004) for the Youth Peer Transformation Program

Community Youth Volunteer Empowerment Toolkit Sydney, Nova Scotia

Education, Culture and Employment, Government of the NWT (2002) Dene Kede Education: A Dene Perspective – Curriculum Document Grade 7 Yellowknife, NWT

Education, Culture and Employment and Municipal and Community Affairs, Government of the NWT (2001)

Looking In Reaching Out: Building Your Career by Helping Others – A Guide for Volunteers Looking In Reaching Out: Building Your Career by Helping Others – A Guide for Community Organizations and Employers Working With Volunteers Yellowknife, NWT

Hegel, Annette (2004) for Volunteer Canada Volunteer Connections: Family Volunteering –Making it Official Ottawa, Ontario

Independent Sector and United Nations Volunteers (2001) Measuring Volunteering: A Practical Toolkit Washington, DC



Linda Graff and Associates Inc. (2004) for Volunteer Canada Making a Business Case for Employer-supported Volunteerism Ottawa, Ontario

Little, Lois (2001) Lutra Assoc. Ltd. for the Government of the NWT NWT Voluntary Sector Development – The Emerging Third Sector Consultation Report Yellowknife, NWT

Lutra Associates Ltd. (2003) for Sport, Recreation and Youth, Municipal and Community Affairs, Government of the NWT

Choosing to Help – NWT Volunteer Support Initiative (VSI) Action Plan Yellowknife, NWT

Malloch, Lesley (1984) Western Constitutional Forum Dene Government Past and Future Yellowknife, NWT

Mook, L. and Quarter, J. Ontario Institute for Studies on Education and the University of Toronto (2004) for Canadian Centre for Philanthropy

How to Assign a Monetary Value to Volunteer Contributions – A Manual Toronto, Ontario

Municipal and Community Affairs, Government of the NWT (1997) By the Book – A Reference Resource for Community Leadership Yellowknife, NWT

Muttart Foundation and Alberta Community Development (1997) Board Development Self-Guided Workbook Series Edmonton, Alberta



NWT Literacy Council and Nunavut Literacy Council (2002)

Tools for Community Building – A Planning Workbook for Northern Community-based Literacy Yellowknife, NWT and Cambridge Bay, Nunavut

Recreation and Leisure Division, Government of Nunavut (2004)

Volunteer Management Manual Iqaluit, Nunavut

Ontario Volunteer Centre Network and Volunteer Canada (2004) Involving Volunteers Effectively – Fact Sheets No. 1 to 14 Ottawa, Ontario

Volunteer Canada (2001) Canadian Code for Volunteer Involvement Ottawa, Ontario

Volunteer Nunavut (2004) unpublished from Lutra Assoc. Ltd. Nunavut Consultations on Increasing Volunteerism Yellowknife, NWT

Voluntary Sector Initiative, Government of Canada An Accord Between the Government of Canada and the Voluntary Sector (2001) A Code of Good Practice on Funding (2002) A Code of Good Practice on Policy Dialogue (2002) Ottawa, Ontario



List of Tools: Book 1 Click on a tool to open it in MS Word. A standard warning will popup. Don't worry about the warning. Click open. You can print it orsave it onto your computer. Change it to suit your needs.

Book 1: Understand volunteers and volunteer groups

Overview – Canadian Code for Volunteer Involvement. A list of standards about how we can best involve and support volunteers in our communities. We can use this code or make up our own. Page 17.

Volunteer Groups – Questionnaire. A sample questionnaire to learn about volunteer groups in our community. We can find out their main concerns and if they will come to a workshop. Pages 25 and 26.

Individual Volunteers – Questionnaire. A sample questionnaire to learn about volunteers in our community. We can find out their main concerns and if they will come to a workshop. Pages 27 and 28.




Book 2: Promote volunteers and volunteering

Budget outline. A list of possible expenses and revenue. Page 14.

Sample plan: To promote the idea that volunteers are important in our community.

A sample of how to make a plan to promote volunteering. Page 18.

Sample plan: To promote the idea that volunteering has value in our community.

Another sample of to make a plan to promote volunteering. Page 19.

Plan outline - blank. A blank form we can use to write our own plan. Page 20.

Sample declaration to promote volunteers and volunteering.

A sample of how we can ask our leaders to promote volunteering. Page 24.




Book 3: Recruit volunteers

Sample volunteer assessment – Caribouville spring carnival. A sample of how to find out if we need more volunteers. Page 6.

Volunteer assessment – blank.

A blank form we can use with our own project to find out if we need more volunteers. Page 7.

Volunteer sign-up sheet – Caribouville spring carnival.

A sample of how to write a sign-up sheet. Page 9.

Volunteer sign-up sheet – blank. A blank form we can use to write our own sign-up sheet. Page 10.

Sample job description. Volunteer event leader. Caribouville spring carnival.

A sample of how to write a volunteer job description. Page 11.

Volunteer job description – blank.

A blank form we can use to write our own volunteer job description. Page 12.



Volunteer form. A form to help us keep a record of people who are interested in volunteering. The information on the form is confidential. Pages 15 and 16.

Sample newspaper ad to recruit volunteers.

A sample of how to write a newspaper ad for a volunteer job. Page 20.

Self-assessment quiz form.

A form to help potential volunteers look at the skills they have and the skills they’d like to have. Page 31.

A checklist to recruit volunteers

A checklist to help make a plan to recruit volunteers. Page 36.




Book 4: Coordinate volunteers

The main tasks volunteer coordinators do. A summary of what people do to coordinate volunteers. Page 8.

What questions should a volunteer coordinator ask when they talk to a volunteer?

A list of questions to ask volunteers about how they might fit in with our group’s plan. Page 11.

What questions should we ask in a reference check? A sample of some questions to ask when we talk to a volunteer’s references. Page 16.

Advice from ‘G’ detachment RCMP Yellowknife about criminal records checks.

A summary of what a person needs to do for their criminal records check. Page 17.

Checklists to orient volunteers.

Two checklists to help orient volunteers. Pages 19 and 20.




Book 5: Recognize & thank volunteers

Volunteer Expense Claim - Caribouville Youth Centre. A sample form to pay volunteers back the money they spend doing volunteer work. Page 15.

Volunteer Expense Claim – Blank.

A blank form we can use to pay our own volunteers back the money they spend doing volunteer work. Page 16.

Volunteer Evaluation Form.

A form we can use to give volunteers feedback and to get feedback from volunteers. Page 18.

Exit Interview Form.

A form we can use to thank people and get feedback from them when they stop volunteering. Pages 19 and 20.

Volunteer Award Nomination Form - Outline. Basic information to include on a form we can use to nominate a volunteer for an award. Page 24.

Sample thank-you letter. An example of a letter we could write to recognize and say thanks to a business for helping. Page 28.




Book 6: Plan a workshop about volunteering

Checklist to plan a workshop. A checklist we can use to help plan a workshop. Page 8.

Sample poster about a volunteering workshop. A sample of a poster to advertise a workshop. Page 13.

Sample radio ad about a volunteering workshop.

Sample radio announcement to advertise a workshop. Page 14.

Sample personal letter to a volunteering workshop. A sample of a letter to personally invite people to a workshop. Page 15.

Basic outline of a one-day workshop agenda.

A list of what can happen at a workshop over two evenings or two half days, or at a one-day workshop. Pages 23 and 24.

Sample agenda – Caribouville workshop to increase and support volunteering

A sample of agenda details for a workshop over two evenings. Pages 25 to 30.

Workshop evaluation.

A form to get feedback about the workshop. Page 31.




Book 7: Understand funding and fundraising

Budget for ‘old time’ dance fundraising event. A sample of revenue and expenses for a fundraising event. Page 26.

Budget - fundraising event.

A blank form we can use to write a budget for a fundraising event. Page 27.

Checklist to develop and write a proposal.

A checklist we can use to help plan and write proposals. Pages 35 and 36.




Book 8: Understand leadership

Terms of Reference – Caribouville Interagency Committee. A sample of the purpose, membership, and other rules of an informal volunteer group. Page 5.

What does a group need to do to register?

The basics about how to register as a nonprofit society with the territorial government. Pages 8 and 9.

Job description – Chair of Caribouville Healing Society.

A sample of a board member’s job description. Pages 12 and 13.

Checklist to orient new board members. A checklist we can use to orient new board members. Page 20.

Sample meeting agenda.

A list of what might happen at a meeting. Page 24. Leaders Code of Conduct – Caribouville Healing Society.

A sample guide of how we want our leaders to behave. Page 30.

Conflict of Interest Code – Caribouville Healing Society. A sample set of rules to make sure leaders don’t personally benefit when they volunteer. Pages 31 and 32.


Volunteer NWT and Volunteer Nunavut have all nine books in this series on their websites. Version française disponible.

Please contact Volunteer Nunavut for books in Inuktitut.

Contacts

Volunteer Nunavut c/o Nunavut Kamatsiaqtut Helpline Box 487, Iqaluit, NU X0A 0H0 Phone: 867-979-0323 Fax: 867-979-4380 Email: [email protected] Website: www.volunteernunavut.org

Volunteer NWT c/o Sport North Box 11089, Yellowknife, NT X1A 3X7 Phone: 867-669-8326 Fax: 867-669-8327 Email: [email protected] Website: www.volunteernwt.ca

Canada Volunteerism Initiative

Volunteer Canada 330 Gilmour St., 2nd floor, Ottawa, ON K2P 0P6 Phone: 613-231-4370 Toll free phone: 1-800-670-0401 Fax: 613-231-6725 Email: [email protected] Website: www.volunteer.ca

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Volunteer Nunavut

Volunteer NWT

book 9 tools-final · 2011-08-09 · book 9: tools, references, and cd 14 list of tools: book 3...

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