bonita soft sugar crm con 2010
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Improving your Customer Relationships with Business Process Management technologiesTRANSCRIPT
Managing Customer Relationships with Business Process Management
Technologies
Miguel Valdés FauraCEO
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Processes are everywhere……and fundamental to all types
of organizations– Marketing and Sales– Call Center– Human Resources– Internal policies and
procedures– Communications– R&D– Etc.
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BPM ?Business Process Management is a means to model and automate processes in the way that people actually work day-to-day.
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« 95% of applications world wide could leverage BPM technologies»
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14 avril 2023 4www.bonitasoft.com | © BonitaSoft S.A.
Turning processes into running applications with BPM!
Draw your business logic in a process
Connect your process with your information system
Customize and generate a running application from your process
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BonitaSoft – Our Mission
BonitaSoft is democratizing a fully functional, opensource Business Process Management solution that is:
Easy to use and implementPowerfulCost effective
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How did you manage your customer related processes?
Self coded applications or paperwork
+Customer Relationship ManagementSolution
BPM Solution
?
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« Customer-related processes examples includes: sales budget approvals,
campaign execution, lead qualification, lead routing, request for
proposal submissions and sales follow-up»
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BonitaSoft and SugarCRM
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Design your processes Connect your processes with Sugar Generate your web applications
Manage your processes and applications
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DEMO
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Thanks for your attention…
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