boehringer-ingelheim: creating your online success

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Creating your Online Success Boehringer-Ingelheim Online Communications Strategy & Consultancy Team Ingelheim, August 2010

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When a website attracts the wrong users, it’s a failure. It fulfils neither customer-driven demands nor our internal aims. And this applies especially to marketing and image online campaigns, the main driver for establishing websites. But we cannot simply create websites as a quick fix and must always establish them as an integral part of our digital strategy.Manuela Pastore, Director Online Communications, Internet Strategy & Consulting, Boehringer Ingelheim

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Page 1: Boehringer-Ingelheim: Creating your Online Success

Creating your Online Success Boehringer-Ingelheim Online Communications Strategy & Consultancy Team Ingelheim, August 2010

Page 2: Boehringer-Ingelheim: Creating your Online Success

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November 11, 2010

Boehringer Ingelheim, M. Pastore

Introduction

Your website is not just a website. Go

for a strategic online approach.

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Boehringer Ingelheim, M. Pastore 3

Realising your Digital Strategy A good planning is key

Awareness Design Development Implementation Evolution

ADDIE – It‘s about making your website a

success

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Costs, numbers and efficiency

November 11, 2010

Boehringer Ingelheim, M. Pastore 4

When is a website a success? L Isolated thinking, pure Project/short term thinking, missing digital strategy

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Boehringer Ingelheim, M. Pastore 5

Introduction

Our key to success is CQ5 in combination with our business service package.

Page 6: Boehringer-Ingelheim: Creating your Online Success

Internet Strategy & Consulting The big picture

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Boehringer Ingelheim, M. Pastore 6

Communication &

Promotion

Consultants ensure „long term

success”

Consultancy

Governance Our CMS BI standard system

(CQ5)

Finance

Training Workshop

& Online Academy

Online Competence Center

(Knowledge platform)

Page 7: Boehringer-Ingelheim: Creating your Online Success

1 + 1 = 3 A car. Good drivers. Perfect traffic.

A standardized

Content Management

System (CQ5)

Is a business & technical solution

Internet Strategy & Consulting

Team

Offers user-centric consultancy for your project

Internet-related

Knowledge at a glance

Online Competence Center (launch Q4/2010)

Training and know how Online Academy (launch 2011

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Boehringer Ingelheim, M. Pastore 7

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Boehringer Ingelheim, M. Pastore 8

Our business service package

We offer you a convenient

prefabricated house.

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Boehringer Ingelheim, M. Pastore 9

A standardised Content Management System CQ5

Choose your interior decoration!

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Boehringer Ingelheim, M. Pastore 10

A standardised Content Management System CQ5

Do you prefer it simple?

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Boehringer Ingelheim, M. Pastore 11

A standardised Content Management System CQ5

… or perhaps more complex?

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NL Country

HIV Topic

Selfmedic Information Portal

Cardiguard Product

InOncology Topic

November 11, 2010

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A standardised Content Management System CQ5

The website master supports all website kids: •  Same set of templates & modules •  Individual appearance via CSS

Master Boehringer Ingelheim, M. Pastore

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Boehringer Ingelheim, M. Pastore 13

A standardised Content Management System CQ5

A genious mother and child principle.

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Boehringer Ingelheim, M. Pastore 14

Our business service package

What does we offer? •  Prefabricated content modules and master templates for quick and

cost-saving roll-outs •  Quick and easy editing / maintenance •  Standards for accessibility and security •  Central storage of media assets •  Excellence Monitoring •  Sharing of future developments: modern web-functionalities out of

the box •  Centralised maintenance: avoiding inconsistency, minimise your

efforts

Page 15: Boehringer-Ingelheim: Creating your Online Success

Our business service package: … and Consultancy

Need the right knowledge at the right time for making your project a success? From pre-launch activities to a long-term sucess … Consultancy, training, Multichannel approach, Communication issues …

Let‘s share our experience with you on to do‘s and don‘ts

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User-centric Training workshops

November 11, 2010

Project Helpers: Checklists, Briefing template, Information sheets, Quick references

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Boehringer Ingelheim, M. Pastore

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Internet Strategy & Consulting Team

We are here for: •  Giving you an overview

on processes, Boehringer Ingelheim standards and stakeholders to be involved

•  Consultancy for your website project

•  Informing about CQ5 and organising trainings

•  Communications Internal and external marketing

activitities for your project

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Boehringer Ingelheim, M. Pastore 16

Training workshop

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A standardised and future thinking approach

Outlook & ongoing development

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1. Creating a second

standard marketing

template set

2. Mobile Website

3. Further

development of new features

and functionalities

4. Rollout:

Supportive material for

product managers Social

Collaboration and communication

Online Academy …

November 11, 2010

November 11, 2010

Boehringer Ingelheim, M. Pastore

One website, please….

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Boehringer Ingelheim, M. Pastore 18

Resume

Online Communciations strategy and Consulting Team

supports the website set-up of all Boehringer Ingelheim countries and businesses:

cost-saving, flexible and quick.

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Boehringer Ingelheim, M. Pastore 19

Thank you. Any questions?

Contact:

Manuela Pastore Boehringer Ingelheim GmbH

[email protected]