body language presentation by mohan hari kalawate
TRANSCRIPT
Dedicated to my beloved brother
Ram….
“Actions speak louder than words”Prepared by- Mr. M H Kalawate
Non-verbal communicationDefinition – “It is a communication without words.”Types of non -verbal communication: Non-verbal communication
Body language Graphical language Paralanguage Gestures Sign language Language of
sounds(Vocalics) Postures Color language e.g. yawning Eye contact chuckling Movements clapping Facial expressions
Importance of non-verbal communication
Communication
Body Language (55%)
Vocal Communi-cation (38%)
Words (7%)
Why non-verbal communication is effective?
It is more suitable than words, because it is easy to point an object rather than describe it.
It is a time conserving mode of communication.
Easy to form and easy to understand.
More effective in conveying the meaning of complex ideas.
Functions of non-verbal communication
-To express emotions
-To express interpersonal attitudes
-For self presentation
-To perform rituals(greetings)
Hello ! My name is King Kong …
I like bananas so much….
-To express feelings.
Wow !!!!
Forms of non-verbal communication
Proxemics Vocalics Kinesics Chronemics Haptics
Proxemics
Proxemics-(Proximity= Nearness) It is scientific study of space in communication. The
study of the use of zones or territories.
Four zones:Dr. Albert Mehrabian has defined the following zones of
Proxemics: 1) Intimate zone ( 15 cm-45cm) 2) Personal zone (4 feet-12feet) 3) Social zone (over 12feet) 4) Public zone( over 3.6 m)
Keeping the safe distance
1) Intimate zone ( 15 cm-45cm)- Only emotionally attached people are
allowed in this zone like parents, kith & kins, spouse, lover etc.
2) Personal zone (4 feet-12feet)- While attending social functions,
parties we should maintain this distance with people. 3) Social zone (over 12feet)- While standing with
strangers( unknown) people we must keep the distance according to this zone.
Why it matters?
Some cultural factors affect the zone as well as communication. Sometimes it cause misunderstandings .
If we keep wrong distance then you will face negative reactions.
It reflects your lifestyle and attitude. Whether you are rural or urbane.
We should follow the manners and etiquettes of professionalism.
How?
- Ideal way of giving introduction
- Negative reaction
Hello!
????
Hi!
Where?
- At meeting when two men from city are giving greets to each other.
- At meeting when two men from village are giving greets to each other.
VocalicsPronunciation – In professional sectors your eloquence is
observed. Those who speak in R P (Received Pronunciation) are preferred. So knowledge of phonetics becomes crucial.
Intonation – The rise and fall in sound. Generally it shows your
passion, interest and intensity of speaking.Nucleus- It means the stressed syllable. You must use
nucleus when you speak. The importance of the word is depend on this.
e.g. This book is important.( this and not other) This book is important.( this book not note book)
This book is important.( I'm not kidding)This book is important.( I'm not kidding take it serious)
Pace or rate of delivery- The essence or the gist of your speech is understood only when
your pace is appropriate. It is decided by following factors: Your passion in the subject. Physical energy you posses. Your empathy towards audience. Cultural background ( South Indian people speak faster than natives.)
Techniques for using pace- Vary the speed according to situation. Synchronize pace with volume, pitch, body language, visual aids. Keep your antenna open analyze audience’s reaction and modify in pace.
Weapons you have
Pause and fillers –The right word may be effective, but no word was
ever as effective as a rightly timed pause.” - Mark Twain
Pauses and fillers are potential weapon of a speaker. The speaker who uses these is called ‘ Poised speaker’.
At emergency these tools provide ease to you. You should take the fillers like ‘okay’, ‘you know’, ‘you see’ ‘ummm’ ‘I mean ’etc.
Body Language - Signs
-The Ring or ‘OK’ Sign
-The Thumb-Up Sign
-The V Sign
-The shoulder shrug
As simple as that !!!
Gesture Clusters
-Congruence or disagreement
-Gesture in context- feeling trouble
Speaking lie-lie detectors-Child telling a lie
-The teenager telling a lie
-The adult telling a lie
Palm Power
- Submissive attitude
-Dominant attitude
- Aggressive attitude
SHAKING HANDS
- Taking control
-Giving control
- Ideal shake hand
-Politician’s handshakeShowing honesty and trust
Some negative handshakes
-’Dead fish’ showing weakness & lack of confidence
-’Knuckle grinder ’ showing aggressiveness
HANDSHAKE (HANDSACHE)
HAND GESTURES
- Rubbing palms shows excitement and interest
-Clenched hands with smiling shows confidence
OK ! Today I’ll start
very interesting
topic….
- Frustrating & negative gesture
- Showing dominance
Gripping hands, arms & wrists
-Gripping hands is signal of frustration
-Superiority gesture
Thumb displays
- The person is trying to hide his dominant attitude
-The woman is trying to hide her dominant & aggressive attitude
Women…they all
are same !
-Superiority ( thumbs are up)
-Defensive and negative in attitude(arm gripping)
-To ridicule someone
Postures: standing tall
-Ready for action
- Lack of confidence, shy & timid
All right ! Get ready for activity..
- Feeling like stranger & lack of self-confidence
- hesitations, inner conflict
- Frankness ( Candidness)
Submissive, non-threatening attitude.
Ideal Posture
-Open hand gesture
Sitting on hot seat
- Ideal posture
- Showing attitude- aggressiveness
- Shows lack of concern
-Shows tough mindedness
Do’s Don’ts
Sit straight
Rest your hands
Lean forward
X Don’t cross ankles & arms
X Don’t tilt chair back
X Don’t stretch your legs
Do’s & don'ts of sitting
Arm gripping
-Confident and frank attitude
- clenched showing defensive & hostile attitude
Eye signals“Eyes are windows, windows of the soul”
Gaze behavior in eye to eye communication.
- Business gaze
- Social gaze
- Intimate gaze
Controlling gaze
Improving eye contact
The triangle effect- Do not stir or gaze to particular
group or audience. Take a glance in triangle
directions.
The lighthouse effect – See your audiences in the way like
a lighthouse guides to ships in sea.
Do’s Don’ts
Look at object directly
Use triangle technique
X Don’t shift your attention
X Don’t stare at one person
X Don’t look at Watch or door
Do’s & Don’ts of eye contact