body language. is very important
TRANSCRIPT
![Page 2: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/2.jpg)
Body Language
(Nonverbal Behavior)
magic © 2004. All Rights Reserved.May be reproduced with proper citation for educational purposes.
![Page 3: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/3.jpg)
Introduction
Body Language is the unspoken communication that goes on in every Face-to-Face encounter with another human being. It tells you their true feelings towards you and how well your words are being received. Between 60-80% of our message is communicated through our Body Language, only 7-10% is attributable to the actual words of a conversation.
![Page 4: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/4.jpg)
What is body language?
The gestures, postures, and facial expressions by which a person manifests various physical, mental, or emotional states and communicates nonverbally with others.
![Page 5: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/5.jpg)
Basic groups of body language
There are two basic groups of body language postures:
OPEN/CLOSED and FORWARD/BACK
![Page 6: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/6.jpg)
The posture groups combine to create four basic modes
They are Responsive Reflective Combative Fugitive
![Page 7: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/7.jpg)
Responsive
In responsive mode, OPEN/FORWARD the person is actively accepting.
Interpretation types - Engaged Eager Ready to agree
![Page 8: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/8.jpg)
Examples…
Engaged• Leaning forward• Open body• Open arms
Eager• (Sprint Position)• Open legs• Feet under chair• On toes
Ready to agree• Closes papers• Pen down• Hands flat on table
![Page 9: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/9.jpg)
Reflective
In reflective mode, OPEN/BACK, people are interested and receptive but not actively accepting.
Interpretation types - Listening Evaluating Attentive
![Page 10: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/10.jpg)
Examples…
Listening• Head tilted• Lots of eye contact• Nodding• High blink rate
Evaluating• Sucks glasses / pencils• Strokes chin• Looks up and right• Legs crossed in 4 pos.• ( Ankle on knee )
Attentive• ( Standing )• Arms behind back• Smile• Open feet
![Page 11: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/11.jpg)
Combative
In combative mode, CLOSED/FORWARD, there is active resistance
Interpretation types Defiant Lying Let me speak Aggressive
![Page 12: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/12.jpg)
Examples…
Let me speak• Finger tapping• Foot tapping• Staring
Aggressive• Leaning forwards• Finger pointing• Fist clenched
Defiant• ( standing )• Hands on hips• Frown
Lying• Touches face• Hands over mouth• Pulls ear• Eyes down• Glances at you• Shift in seat• Looks down and to left
![Page 13: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/13.jpg)
Fugitive
In fugitive mode, CLOSED/BACK, people are trying to escape physically through the door or mentally into boredom.
Interpretation types Bored Let me go Rejection Defensive
![Page 14: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/14.jpg)
Examples…
Bored• Staring into
space• Slumped
posture• Doodling• Foot tapping
Let me go• Feet towards
door• Looking around• Buttoning jacket
Rejection• Sitting / moving back• Arms folded• Legs crossed 11 pos• ( Thigh on knee )• Head down• frown
Defensive• ( Standing )• Feet pointing in• Hands clenched
![Page 15: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/15.jpg)
Conclusion
Knowing how to read body language is a useful communication skill. So one should know how to use it. It might help us in a job interview, that crucial meeting, the business function, or that special date!
![Page 16: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/16.jpg)
Thank you
magic © 2004. All Rights Reserved.May be reproduced with proper citation for educational purposes.
![Page 17: Body language. is very important](https://reader035.vdocuments.us/reader035/viewer/2022070519/58f2ccbb1a28abd1018b45df/html5/thumbnails/17.jpg)
Body Language(Nonverbal Behavior)
magic © 2004. All Rights Reserved.May be reproduced with proper citation for educational purposes.