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Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting Fiduciary responsibilities of the Board

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Page 1: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

Board Member Education

Session 5Tuesday, October 29

Your Pit Boss for this session is Eileen Castberg

So, now you’re on the BoardThe One-Hour Board MeetingFiduciary responsibilities of the Board

Page 2: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

Fiduciary ObligationsFiduciary Obligations

Presented by:

Jeffrey T Weinland, CHA, CHE, CHAE University of Central Florida

Rosen College of Hospitality Management

Page 3: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

Keys to a Successful ResortStack the Deck!

Session 4Tuesday, October 298:45 AM – 9:45 AM

Your Pit Boss for this session is Kimberly Stibbs-Menster

Paul GoodrichSPM Resorts

Scott Riddle1800MyCondo.com & Resort Synergy

Gregg McMurtrieCollections Unlimited

Page 4: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

FiduciaryFiduciary

A Relationship of Trust, Confidence, and Duty

Page 5: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

FiduciaryFiduciary

• from the Latin fiducia, meaning "trust”

• a legal relationship where one person is obligated to act in the best interests of others

• obligations are willingly accepted

• dependence and influence are created

• elements – care, loyalty, obedience

Page 6: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

PartiesParties

Dependent - Influencer

Principal - Agent

Client - Attorney

Client - Broker

Beneficiary - Trustee

Heirs - Executors

Timeshare Owners - Board Members

Page 7: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

BoardBoard MembersMembers

• represent the interests of all timeshare owners as a collective

• represent the interests of the organization

• as members of the organization, they represent their own interests, but only to the extent that those interests are shared by all owners

Page 8: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

LiabilityLiability

• Personal – individuals are personally liable to preform their duties in representing the organization and the owners

• Corporate – the association is liable as a whole to ensure that policies and procedures are in place to protect the dependent parties

Page 9: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

BoardBoard MemberMember DutiesDuties

• Legal Compliance

• Financial Oversight

• Governance

• Management

Page 10: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

LegalLegal ComplianceCompliance

• Federal – US Code

• State – Statutes

• Local – Ordinances

• Governing Documents– Articles of Incorporation– Prospectus– Deed Restrictions– Rules & Regulations– Policies & Procedures

Page 11: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

FinancialFinancial OversightOversight

• Budget & Planning

• Financial Management

• Reconcile Operational Activities to Financial Reports

• Internal Controls

Page 12: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

GovernanceGovernance

• Vision

• Mission

• Organizational Objectives

• Moral & Ethical Decision Making Processes

Page 13: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

ManagementManagement

• Day to day operating activities• Service delivery• Administrative activities• Operational & regulatory requirements• Delegation of activities to a professional

management company or employees• Note: activities can be delegated, but the

board members remain responsible and accountable for all fiduciary duties

Page 14: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

FiduciaryFiduciary DecisionDecision TestingTesting

• Is it truth?

• Is it fair to all concerned?

• Does it benefit all concerned?

• Does it build positive relationships or add good will?

Page 15: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

IdealIdeal BoardBoard MembersMembers

• Honest, Trustworthy, Courageous,

Moral & Ethical

• Able to interpret financial statements and operational reports

• Has an interest in the long-term success of the organization

• Willing & able to meet the requirements of service

Page 16: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

EmployeesEmployees andand ManagementManagement CompaniesCompanies• Employees have fiduciary responsibilities

owed to their employers

• Management companies have fiduciary responsibilities owed to the organization which they contract with

• Neither replace the board members fiduciary responsibilities owned to owners or their organizations

Page 17: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

Fiduciary ObligationsFiduciary Obligations

Questions?

&

Answers

Page 18: Board Member Education Session 5 Tuesday, October 29 Your Pit Boss for this session is Eileen Castberg So, now you’re on the Board The One-Hour Board Meeting

Fiduciary ObligationsFiduciary Obligations

• Contact

Jeffrey T Weinland CHA, CHE, [email protected]