bloom social media listening vs. hearing: how to increase your twitter engagement rate

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INCREASING ENGAGEMENT ON TWITTER John Murphy, Senior Strategist, BLOOM Worldwide @JohnMur3 29.7.13

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John Murphy, Senior Strategist at BLOOM Worldwide presents - Listening vs. Hearing: How to increase your Twitter engagement rate. Accompanied by a great video.

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Page 1: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

INCREASING ENGAGEMENT ON TWITTER

John Murphy, Senior Strategist, BLOOM Worldwide @JohnMur3 29.7.13

Page 2: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

WHY?

Page 3: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

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Page 4: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

YOUR FOLLOWING IS HOW MANY PEOPLE KNOW ABOUT YOU THEY’RE WALKING PAST YOUR SHOP WINDOW YOUR ENGAGEMENT RATE SHOWS HOW MANY PEOPLE CARE ABOUT YOU THEY’RE TALKING TO YOUR SALESPERSON

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Page 5: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

INCREASE COLLABORATION PERSONALISED CONTENT AUDIENCE INSIGHT INCREASE CONVERSATION DEVELOP ADVOCACY INCREASE INFLUENCE BRAND RECOGNITION GREATER REACH MORE IMPRESSIONS ADD UTILITY REAP REWARDS INCREASE EFFICIENCY INCREASE ROI

INCREASE PROFIT h"p://www.den*stryiq.com/content/dam/diq/online-­‐ar*cles/2013/06/Arndt-­‐ar*cle.jpg  

Page 6: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

HOW? 4 TOOLS TO GET YOU STARTED

Page 7: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate
Page 8: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate
Page 9: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate
Page 10: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

h"ps://crowdbooster.com/features/  

CROWDBOOSTER.COM

Page 11: BLOOM Social Media Listening vs. Hearing: How to increase your Twitter engagement rate

THANK YOU

John Murphy, Senior Strategist, BLOOM Worldwide @JohnMur3 29.7.13